2. Patient Communicator
Generates value every step of the way
Increasing revenue:
• Bringing back inactive patients
• Automated promotional campaigns
and referral programs
• 24/7 real-time online scheduling
• Reduced no shows
Decreasing costs:
• Increased office efficiency
• Fewer incoming phone calls
• No more confirmation calls
• Practices save hundreds of dollars
annually on postage stamps

3. The only true 2-way texting platform
on the market
Automated message settings that
adapt to the needs of the office, not
the other way around
The only online scheduler that gives
practices full control of how their
patients book online
1000’s of customized templates for
promotions of all kinds
Customer Success Reps ensure
optimized system usage
We Are Different

4. Set It and Forget It:
Automated Confirmations and Reminders
Remarkably customizable
• The system allows the practice to set the procedure types, providers,
times and intervals for all outgoing messages
Live Data
• Our data doesn’t synch periodically with the practice management
software, it’s live, 24/7
Day-of appointment reminders
• Sent several hours before each appointment of the day, they’ve been
proven to reduce no-shows by up to 70%
All-in-one Confirmations
• Patients can confirm appointments instantly with the click of a button,
and can seamlessly add that appointment to their calendar
• All confirmations are automatically updated in the practice management
software
• If the patient can’t confirm, the 2-way texting platform enables them to
send a request to reschedule, without having to call in to the office

5. True 2-Way Texting
The only texting platform that works exactly like a cell phone
•Patients can initiate a text conversation with the
practice instead of calling in and waiting on hold
•The exclusive conversation view enables different
staff members to view and manage the same
discussion
•Every conversation string is saved and archived
•Instant desktop notifications for incoming texts
60% of patients
prefer this method
of communication
over any other

6. Hablas español
Multiple languages available for all communications
For patients who prefer to
communicate in different languages:
Patient Communicator pulls the
patient’s language preference from
the management software and sends
out all of their communications in
their language of choice
Dozens of languages to choose from

7. A Different Online Scheduler:
Only ours enables patients to book real appointments, 24/7
◦ Practices can select which providers, procedures
and times are displayed online
◦ The length of each available procedure can be
customized to ensure timely availability
◦ Because the data is live, the online scheduler
displays appointment availability in real time
◦ Online bookings are updated instantly into the
practice’s management software
◦ Patients can waitlist themselves for preferred
appointments
◦ The “Blacklist” blocks chronic cancellers from
scheduling online

8. Recall
Dentistry’s Survival Tool
Patient Communicator
automatically sends
recall messages to
patients, who can click
on a link in the message
to schedule their next
appointment online!
 Dentists retain less than 41%
of the new patients who
come into their office
 Dentists spend 5 times more
money to attract a new
patient than to retain an
existing one
 It takes 20 to 40 hours per
month to [make recall phone
calls] in a single provider
practice
Source: Dental Economics

9. ◦ “Their service has been exceptional, far exceeding my
expectations. Our patients are thrilled and our staff loves
how easy the system is to use! Highly recommended.”
- Christina Bonsall, VisionArts EyeCare Center
◦ “The training and customer service are outstanding and
our patients love it. We wished we had signed up earlier!”
- Michael V. Gamboa, DDS
◦ “Easy to use. Does everything our practice needs and
more. Customer service is outstanding! Wish we had this
sooner!” - Richard D. Gruntz, DDS, PC
◦ We made the switch from Demand Force two years ago
and have never looked back. The service and support are
unparalleled and have greatly increased scheduling
efficiency. – Micheline Young, OD
Why Take Our Word For It?
◦ “The most efficient tool for communicating with our
patients. A user friendly system with stellar
customer service.” – Dr. Terrence O’Keefe
◦ “ The system has helped to free up staff time,
reduce no shows, and aids in effective recall. Totally
worth it!” - Rebecca Kitchens, OD
◦ “Less missed appointments and hundreds of dollars
saved just on postage! Their post purchase service is
incredible!” - Dr. John Hardy
◦ “Our no shows have decreased immensely! 10 stars
for customer service!” - Alfredo Paredes, DDS
◦ “It saves us time, money and aggravation, and their
customer service is top notch! Our patients are
constantly telling us how much they love the
messages!” - Mark S. Fradin, MD

10. Providing a Superior Patient Experience
By the Numbers*:
85% of patients want to receive digital
communication from their providers
81% said they would schedule their own
appointments via a secure Web service
*Sources: PwC, Health Services Research , Televox, Pew Foundation, Dentistry IQ
Text message reminders increased appointment
attendance by nearly 50 percent
34% of patients were willing to switch physicians
if offered an ideal experience elsewhere

11. Appointment Reminders
Reduce No Shows – Really.
◦ Email reminders reduce no-show rates by 35%
(that’s about $40,000 worth of appointments)
◦ Text reminders increase appointment
attendance by nearly 50%
Sources: Johns Hopkins, The Internet Journal of Healthcare Administration, Health Services Research
85% of patients want to receive digital
communication from their providers

12. Online Scheduling
Cost Effective and Efficient
Saving Practices Money
◦ 38% of appointments will be made online = 986
million appointments, saving practices $3.2 billion in
office staff resources
A Valued Service
◦ 81% of patients surveyed would prefer to schedule
online (Decipher Research/Intuit Health)
◦ 45k+ providers are already offering online scheduling
though ZocDoc
Patient Communicator has the only online scheduler that
enables patients to book real appointments online, 24/7

13. We already believe in our system
So your clients can try it totally risk-free
• Personal online demo
• 30-day free trial
• 60-day money back guarantee
• Unlimited training and support
provided throughout
• Ongoing contract is month-to-month
with no long term commitments

14. Let’s work together to bring more success to each
and every one of your practices