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WHAT IF TRUMP
NEGOTIATED
YOUR NEXT
CORE IT DEAL?
2
AARON SILVA
CEO of Paladin fs & The Golden Contract Coalition
Professional Negotiator & Industry Disrupter
$132 Million in Merger
Value Accretion
$259 Million in
Cost Reduction
165 Wins / 0 Losses
Paladin Blue Book
Launched June 2016
Group “Offensive”
Negotiations
100+ Institutions
$500 Billion + 30 years
IT Contract Negotiations
877-746-4859 | info@paladin-fs.com
INITIAL QUOTE
RESPONSE:
10 Years of negotiating:
The deck is stacked against bankers
10
Days
2009
45
Days
2019
3
AVERAGE TIME TO
COMPLETE
A RENEWAL
NEGOTIATION:
10 Years of negotiating:
The deck is stacked against bankers
84
Days
2009
244
Days
2019
4
TIME TO SELECT
AND CONVERT TO A
NEW SUPPLIER:
10 Years of negotiating:
The deck is stacked against bankers
9-12
Months
2009
18-24
Months
2019
5
IMPLEMENTATION
TIME FOR
NEW PRODUCTS:
10 Years of negotiating:
The deck is stacked against bankers
65
Days
2009
180
Days
2019
6
7
10 YEARS OF NEGOTIATING:
THE DECK IS STACKED AGAINST BANKERS
1
Competitiveness
vs.
big bank Fintech
2
Overall Product
satisfaction
3
Overall SLA
satisfaction
WHY SO HARD
TO NEGOTIATE
CORE IT DEALS?
Market Penetration: OLIGOPOLY
93%
institutions ABOVE
$1 billions assets
85%
institutions BELOW
$1 billion assets
8
American Banker May 2018
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
9
NEXT PHASE: VERTICAL OLIGOPOLY
1 2 3
Core IT supplier take over the “payment rails”
?
Fiserv Jack HenryFIS
First Data
Elan
WorldPay
Vantiv
Non-interest Expense
Non-interest Income
90%
2018
10
IT’S NICE TO BE THE OLIGOPOLY!
Market Performance, Penetration & Control
DOW, NASDQ, S&P
68%
2012
74%
2014
85%
2016
0%
50%
100%
150%
200%
2015 2016 2017 2018 2019
204.38%
164.42%
114.07%
96.24%
62.33%
55.90%
Launched in 2016
FISV 123.29
FIS 92.68
JKYH 102.38
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
11
2019 FINANCIAL CANTOR FITZGERALD, EVERCORE AND
CITADEL RESEARCH
FIS Fiserv Jack Henry
Free Cash Flow $1.5 Billion (+$37M) $1.2 Billion (-$20M) $230 Million (-$25M)
Capital Expenditures 1% of revenue 6% of revenue 4% of revenue
Product Development 6% of revenue 3% of revenue 8% of revenue
Focus • Data center consolidation
• Loud strategy
• Modernization of omnichannel
and digital banking solutions
• User experience updates
• Enhancements to platforms
• Payments integration
• Digital solutions
• Card Processing platform
migration
• Treasury management
• JHA Payments Hub
• Open banking strategy
877-746-4859 | info@paladin-fs.com
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
12
BARRIERS TO FINTECH ACCESS
Contractual and Financial Penalties designed by Core IT Suppliers
Your Data
Your Data
13
BARRIERS TO FINTECH ACCESS
Contractual and Financial Penalties designed by Core IT Suppliers
NO MESSIAH (YET)
14
CORE
1. Pent up demand
2. Lack of take-away capital
3. Risk of change
DO YOU KNOW THE DIFFERENCE?
15
Service Level Objectives
(what you ACTUALLY have)
Service Level Agreements
(what you think you have)
Guaranteed performance standard.
Tied to meaningful defined processes or functions.
If a ‘miss’ occurs – a credit is issued.
If a ‘miss’ continues – buyer gains certain rights.
If a ‘miss’ occurs too many times – buyer may leave
the service or contract with no penalties.
Commitment to perform (subjective).
Processes or functions that are not necessarily critical
nor can be measured easily by bank.
Not defined or described.
If a ‘miss’ continues – buyer can ‘redial’.
They fix the problem using ‘best effort’.
If buyer is harmed you must beg for compensation
or pay great penalties to leave the service or contract.
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
16
AVOID BUYING PRODUCTS ALONE
MONOPOLY MONEY
1
A supplier quoted $100,000 as
setup fee for 3 new products.
The bank needed the products to
compete, even without the budget.
1
The Compromise:
bank extended their agreement
by 3 years. Supplier reduced
setup fee by 50% ($50,000).
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
17
CLAWBACKS
Resulting from a Merger:
A $700m bank planned to terminate their agreement three months early
2
Why?
To allow conversion after 9 years
with FISERV
Estimated Termination Fee
$120,000 at 80% value X
remaining term
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
18
THE ASSUMPTIONS CLAUSE
FakeDiscounts
FakeFintech
FakeDeal
#
#
#
THE ASSUMPTIONS CLAUSE
A#$ U ME
19
20
2
$1,860,000
PAID TO FISERV
(Termination, de-conversion
expense)
$960,000
PAID TO FIS
(Conversion, programming
and interface fees)
THE PROBLEM WITH SILENT SHAREHOLDERS
An FIS bank buys a bank processed by Fiserv
FIS FISERV
BANK PROCESSED BY FIS BUYS AN INSTITUTION PROCESSED BY FISERV
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
21
2
Bank 1
36 Months
Remaining on Contract
Bank 2
24 Months
Remaining on Contract
THE PROBLEM WITH SILENT SHAREHOLDERS
Wake up to being punished for lowering their operating costs
Jack Henry Jack Henry
BANK PROCESSED BY JACK HENRY BUYS AN INSTITUTION PROCESSED BY JACK HENRY
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
22
THE PROBLEM WITH SILENT SHAREHOLDERS
Termination, Conversion and Integration Revenue
0%
50%
100%
150%
200%
2015 2016 2017 2018 2019
204.38%
164.42%
114.07%
96.24%
62.33%
55.90%
FISV 123.29
FIS 92.68
JKYH 102.38
$223M
to
$261M
$281M
to
$320M
$360M
to
$410M+
Bank shareholders will pay Core IT
Suppliers more than $410M in 2019
for services they will never provide.
Information redacted due to confidentiality limitations.
Please request full version by filling out the form, or
contact Paladin @ info@paladin-fs.com
23
Join now
@ GoldenContract.com
The only national banking coalition fighting for Banks against
the Core IT oligopoly for a fair deal.
23
$0 COST REDUCTION AND CONTRACT ASSESSMENT
24
3 Current Invoices
+ Contracts
Completely
Confidential
No Cost
No Obligation
EMAIL US
Call Us: 877.746.4859
info@paladin-fs.com
Thank you!
Donald Trump
President of the United States
202-456-1414
@realDonaldTrump
Aaron Silva
CEO of Paladin fs & Golden Contract Coalition
877-746-4859 x 704
asilva@paladin-fs.com
asilva@goldencontract.com

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Icba 2020 tump revised 3 03_20 (redacted version)

  • 1. WHAT IF TRUMP NEGOTIATED YOUR NEXT CORE IT DEAL?
  • 2. 2 AARON SILVA CEO of Paladin fs & The Golden Contract Coalition Professional Negotiator & Industry Disrupter $132 Million in Merger Value Accretion $259 Million in Cost Reduction 165 Wins / 0 Losses Paladin Blue Book Launched June 2016 Group “Offensive” Negotiations 100+ Institutions $500 Billion + 30 years IT Contract Negotiations 877-746-4859 | info@paladin-fs.com
  • 3. INITIAL QUOTE RESPONSE: 10 Years of negotiating: The deck is stacked against bankers 10 Days 2009 45 Days 2019 3
  • 4. AVERAGE TIME TO COMPLETE A RENEWAL NEGOTIATION: 10 Years of negotiating: The deck is stacked against bankers 84 Days 2009 244 Days 2019 4
  • 5. TIME TO SELECT AND CONVERT TO A NEW SUPPLIER: 10 Years of negotiating: The deck is stacked against bankers 9-12 Months 2009 18-24 Months 2019 5
  • 6. IMPLEMENTATION TIME FOR NEW PRODUCTS: 10 Years of negotiating: The deck is stacked against bankers 65 Days 2009 180 Days 2019 6
  • 7. 7 10 YEARS OF NEGOTIATING: THE DECK IS STACKED AGAINST BANKERS 1 Competitiveness vs. big bank Fintech 2 Overall Product satisfaction 3 Overall SLA satisfaction
  • 8. WHY SO HARD TO NEGOTIATE CORE IT DEALS? Market Penetration: OLIGOPOLY 93% institutions ABOVE $1 billions assets 85% institutions BELOW $1 billion assets 8 American Banker May 2018 Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 9. 9 NEXT PHASE: VERTICAL OLIGOPOLY 1 2 3 Core IT supplier take over the “payment rails” ? Fiserv Jack HenryFIS First Data Elan WorldPay Vantiv Non-interest Expense Non-interest Income
  • 10. 90% 2018 10 IT’S NICE TO BE THE OLIGOPOLY! Market Performance, Penetration & Control DOW, NASDQ, S&P 68% 2012 74% 2014 85% 2016 0% 50% 100% 150% 200% 2015 2016 2017 2018 2019 204.38% 164.42% 114.07% 96.24% 62.33% 55.90% Launched in 2016 FISV 123.29 FIS 92.68 JKYH 102.38 Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 11. 11 2019 FINANCIAL CANTOR FITZGERALD, EVERCORE AND CITADEL RESEARCH FIS Fiserv Jack Henry Free Cash Flow $1.5 Billion (+$37M) $1.2 Billion (-$20M) $230 Million (-$25M) Capital Expenditures 1% of revenue 6% of revenue 4% of revenue Product Development 6% of revenue 3% of revenue 8% of revenue Focus • Data center consolidation • Loud strategy • Modernization of omnichannel and digital banking solutions • User experience updates • Enhancements to platforms • Payments integration • Digital solutions • Card Processing platform migration • Treasury management • JHA Payments Hub • Open banking strategy 877-746-4859 | info@paladin-fs.com Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 12. 12 BARRIERS TO FINTECH ACCESS Contractual and Financial Penalties designed by Core IT Suppliers Your Data
  • 13. Your Data 13 BARRIERS TO FINTECH ACCESS Contractual and Financial Penalties designed by Core IT Suppliers
  • 14. NO MESSIAH (YET) 14 CORE 1. Pent up demand 2. Lack of take-away capital 3. Risk of change
  • 15. DO YOU KNOW THE DIFFERENCE? 15 Service Level Objectives (what you ACTUALLY have) Service Level Agreements (what you think you have) Guaranteed performance standard. Tied to meaningful defined processes or functions. If a ‘miss’ occurs – a credit is issued. If a ‘miss’ continues – buyer gains certain rights. If a ‘miss’ occurs too many times – buyer may leave the service or contract with no penalties. Commitment to perform (subjective). Processes or functions that are not necessarily critical nor can be measured easily by bank. Not defined or described. If a ‘miss’ continues – buyer can ‘redial’. They fix the problem using ‘best effort’. If buyer is harmed you must beg for compensation or pay great penalties to leave the service or contract. Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 16. 16 AVOID BUYING PRODUCTS ALONE MONOPOLY MONEY 1 A supplier quoted $100,000 as setup fee for 3 new products. The bank needed the products to compete, even without the budget. 1 The Compromise: bank extended their agreement by 3 years. Supplier reduced setup fee by 50% ($50,000). Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 17. 17 CLAWBACKS Resulting from a Merger: A $700m bank planned to terminate their agreement three months early 2 Why? To allow conversion after 9 years with FISERV Estimated Termination Fee $120,000 at 80% value X remaining term Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 20. 20 2 $1,860,000 PAID TO FISERV (Termination, de-conversion expense) $960,000 PAID TO FIS (Conversion, programming and interface fees) THE PROBLEM WITH SILENT SHAREHOLDERS An FIS bank buys a bank processed by Fiserv FIS FISERV BANK PROCESSED BY FIS BUYS AN INSTITUTION PROCESSED BY FISERV Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 21. 21 2 Bank 1 36 Months Remaining on Contract Bank 2 24 Months Remaining on Contract THE PROBLEM WITH SILENT SHAREHOLDERS Wake up to being punished for lowering their operating costs Jack Henry Jack Henry BANK PROCESSED BY JACK HENRY BUYS AN INSTITUTION PROCESSED BY JACK HENRY Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 22. 22 THE PROBLEM WITH SILENT SHAREHOLDERS Termination, Conversion and Integration Revenue 0% 50% 100% 150% 200% 2015 2016 2017 2018 2019 204.38% 164.42% 114.07% 96.24% 62.33% 55.90% FISV 123.29 FIS 92.68 JKYH 102.38 $223M to $261M $281M to $320M $360M to $410M+ Bank shareholders will pay Core IT Suppliers more than $410M in 2019 for services they will never provide. Information redacted due to confidentiality limitations. Please request full version by filling out the form, or contact Paladin @ info@paladin-fs.com
  • 23. 23 Join now @ GoldenContract.com The only national banking coalition fighting for Banks against the Core IT oligopoly for a fair deal. 23
  • 24. $0 COST REDUCTION AND CONTRACT ASSESSMENT 24 3 Current Invoices + Contracts Completely Confidential No Cost No Obligation EMAIL US Call Us: 877.746.4859 info@paladin-fs.com
  • 25. Thank you! Donald Trump President of the United States 202-456-1414 @realDonaldTrump Aaron Silva CEO of Paladin fs & Golden Contract Coalition 877-746-4859 x 704 asilva@paladin-fs.com asilva@goldencontract.com