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Regulation 27
Infection Prevention & Control.
Key inspection findings
Introductions
Brid McGoldrick - National Operations Manager
Kathryn Hanly – Inspector of Social Services (Infection Prevention and Control)
Marguerite Kelly - Inspector of Social Services (Infection Prevention and Control)
Deirdre O’Hara - Inspector of Social Services (Infection Prevention and Control)
Sarah Armstrong – Regulatory Support Officer
Role of the team
• Assist the Chief inspector in assessing compliance
with regulations and standards pertinent to infection
prevention and control in social care services.
• Education and training of Inspectors of Social
Services
• Deliver webinars for external stakeholders
• Offer support to stakeholders (dcipcsupport@hiqa.ie)
• Involvement in National Guideline Development
Human Rights Based Approach
HIQA Guidance on A Human Rights Based Approach in
Health and Social Care Settings
Regulation 27 Infection Control states;
The registered provider shall ensure that
procedures, consistent with the standards for the
prevention and control of healthcare associated
infections published by the Authority are
implemented by staff.
National Standards
for infection prevention and control in community
services
Purpose of the National Standards
The National Standards:
 offer a common language to describe safe and effective infection prevention and
control practices
 enable a person-centred approach by focusing on the people that use services and
placing people at the centre of everything that the service does
 create a basis for improving infection prevention and control practices and
antimicrobial stewardship practices by identifying strengths and highlighting areas for
improvement
 promote principles that can be used in day-to-day practice to encourage a consistent
level of infection prevention and control and antimicrobial stewardship across the
country and across all community services
 promote practice that is up to date, effective and consistent.
COVID-19 Nursing Home
Expert Panel
Recommendations included:
• The necessity to have strong informed nursing leadership on site in all
nursing homes with a documented contingency plan for when leaders are
absent. These plans should be incorporated into preparedness plans and
they should be available for review by inspectors
• The panel recommended that the frequency of regulatory inspections should
be increased
• PPE to be readily available and staff training with onsite supervision on every
shift to ensure PPE is being used correctly. Training should be documented
and records available for inspection by HIQA.
• HIQA and each nursing home provider should continue to highlight and
promote independent advocacy services available to residents
Regulation 27
Regulation 27 of Health Act 2007
(Care and Welfare of Residents in
Designated Centres for Older
People) Regulations (Amended)
requires that the registered provider
shall ensure that procedures,
consistent with the standards for the
prevention and control of
healthcare-associated infections
published by HIQA are implemented
by staff.
Compliant – 25.8%
Substantially compliant – 47.5%
Not compliant – 26.7%
Regulation 27 Compliance rates - 2021
Theme 5:
Leadership,
Governance and
Management
• Standard 5.1
• The service has clear governance arrangements in place to ensure the sustainable delivery of
safe and effective infection prevention and control and antimicrobial stewardship.
• Standard 5.2
• There are clear management arrangements in place to ensure the delivery of safe and
effective infection prevention and control and antimicrobial stewardship within the service.
Theme 6: Workforce
• Standard 6.1
• Service providers plan, organise and manage their workforce to meet the services’ infection
prevention and control needs.
• Standard 6.2
• Service providers ensure their workforce has the competencies, training and support to
enable safe and effective infection prevention and control and antimicrobial stewardship
practices.
What meeting regulation 27 looks like in a service striving for quality improvement under
Capacity and Capability
5.1 The service has clear governance arrangements in place to
ensure the sustainable delivery of safe and effective infection
prevention and control and antimicrobial stewardship.
Legislation,
Guidance
and
Standards
Policies and
procedures
IPC Lead
Staff
Knowledge
and Training
Monitoring,
Audit,
Review and
Action
Contingency
Planning
Areas of Good Practice Found:
Strengthened
Governance
IPC Lead Outbreak
management
IPC
Guidelines
5.1 Areas Requiring Improvement
 IPC Programme/ strategy
IPC
Programme
Annual plan
Guideline
development
& review
schedule
Audit/
Monitoring &
quality
improvement
Risk
management
Surveillance
Antimicrobial
stewardship
Training
programme
5.1 Areas Requiring Improvement
 IPC Programme/ strategy
 Antimicrobial Stewardship
HALT Survey 2020/ 2021 Key Recommendations
Toolkit for AMS in residential care facilities (RCFs)
https://www.hse.ie/eng/services/list/2/gp/antibiotic-prescribing/prescribing-ltcf/
5.1 Areas Requiring Improvement
 IPC Programme/ strategy
 Antimicrobial Stewardship Programmes
 IPC Surveillance
5.1 Areas Requiring Improvement
 IPC Programme/ Strategy
 Antimicrobial Stewardship
Programmes
 IPC Surveillance
 IPC Audit
Responsible
person
5.2 There are clear management arrangements in place to ensure
the delivery of safe and effective infection prevention and control
and antimicrobial stewardship within the service
A person with appropriate knowledge and skills to manage key areas
Clear arrangements for IPC risk management:
Identification
Management
Control
Review of
Learning from
Access to up-to-date information:
New or revised guidelines Safety alerts National updates
Areas of Good Practice Found:
COVID-19
contingency
plans
Public
Health Links
Symptom
monitoring
Outbreak
reports
Promotion
of vaccine
uptake
Visiting risk
assessments
MDRO RA
Breaking the
chain of
infection
Building works
and renovations
RA
Equipment
IPC
Documentation
at transitions of
care
Areas Requiring Improvement
IPC Risk Assessment and Management
Responsible
person
Staff
Staff
Staffing
levels
Skill mix
of staff
Out of
hours
Deputising
6.1 Service providers plan, organise and manage their workforce to
meet the services’ infection prevention and control needs.
Areas of Good Practice Found:
Contingency
plans
IPC link
practitioners
Deputising
arrangements
Responsible
person
Areas Requiring Improvement
Contingency
plans don’t
escalate
Infection
Prevention
& Control
Specialist
Oversight &
supervision
of cleaning
practices
Oversight of
SP & TBP
Training Assessment
Support Oversight
6.2 Service providers ensure their workforce has the competencies,
training and support to enable safe and effective infection prevention
and control and antimicrobial stewardship practices.
Areas of Good Practice Found
Online
training
Competency
assessments
Link
practitioner
training and
formal IPC
education
Mandatory
in all centres
Responsible
person
Areas Requiring Improvement
Training
strategy
Blended
learning
Oversight
Theme 1:
Person-
centred Care
and Support
Standard 1.1
People are provided
with appropriate
information and are
involved in decisions
about their care to
prevent, control and
manage healthcare-
associated infections
and antimicrobial
resistance.
Theme 2: Effective Care and Support
Standard 2.1
Infection prevention
and control is part of
the routine delivery
of care to protect
people from
preventable
healthcare-
associated
infections.
Standard 2.2
Care is provided in a
clean and safe
environment that
minimises the risk of
transmitting a
healthcare-
associated infection.
Standard 2.3
Equipment is
decontaminated and
maintained to
minimise the risk of
transmitting a
healthcare-
associated infection.
Theme 3:
Safe Care
and Support
Standard 3.4
Outbreaks of
infection are
identified,
managed,
controlled and
documented in a
timely and
effective manner
What meeting regulation 27 looks like in a service striving for quality
improvement under
Quality and Safety
Are
residents
Provided
with IPC
information
Involved in
decision
about care
Informed of
IPC
measures
Informed of
infections
or
outbreaks
Provided
with timely
access to
healthcare
services
1.1 People are provided with appropriate information and are involved
in decisions about their care to prevent, control and manage
healthcare-associated infections and antimicrobial resistance
Isolation
awareness
Healthcare
Services
Vaccination
IPC Audit
reports
Hand
Hygiene
Areas Requiring Improvement
Areas of Good Practice Found
Resident
Info
leaflets
Visiting
access
IPC
Prevention
IPC Audit
boards
Care Plans
Areas Requiring Improvement Found
https://www.hse.ie/eng/about/who/healthwellbeing/our-priority-programmes/hcai/hcai-amr-
information-for-patients-and-public/patient-leaflets/
 This standard looks at the implementation of standard and transmission based
precautions in addition to IPC communication when transferring residents between
settings.
o Standard Precautions:
o Standard precautions include, appropriate to the setting, the following:
 Hand Hygiene
 use of personal protective equipment (PPE)
 management of spillages of blood and bodily fluids
 appropriate resident placement
 management of sharps safe injection practices
 respiratory hygiene and cough etiquette
 management of needle-stick injuries
 management of waste
 management of laundry
 decontamination of reusable medical equipment and the environment
2.1 Infection prevention and control is part of the routine delivery of care to
protect people from preventable healthcare-associated infections.
Transmission Based Precautions
Transmission-based precautions include droplet, contact and
airborne precautions, or a combination of these precautions
based on the route of transmission of infection.
In assessing compliance inspectors will observe staff practice
for example when and how they select PPE ,
 talk to staff to assess their understanding,
review documentation including PPGs, training records, audits
of compliance with core IPC practices,
Transmission Based Precautions are additional precautions that are recommended when Standard Precautions
alone may not be sufficient to prevent the transmission of certain infectious agents such as Clostridium difficile,
influenza and COVID-19.
Areas of Good Practice Found
IPC
Training
in SP
and TBP
Sharps
Hand
Hygiene
Adherence to SBP
AND TBP
Overuse of
gloves
Hand washing
sinks
IPC Documentation
Needle stick
injury and blood
spills
Areas Requiring Improvement found
• Integral back outlet- The water should not flow directly into the drain.
• Washing under running water (therefore no plug)
• No overflow
• Wall-mounted single-lever-action or sensor tap (with single self-draining spout)
• TMV3-approved thermostatic mixing valve
Specification of clinical hand wash sinks
Clinical hand wash sinks should conform to HBN 00-10 Part C
Sanitary Assemblies
HSE (2020) Infection Control Guiding Principles for
Buildings Acute Hospitals and Community Settings
advises that clinical hand wash sink - Page 14 “In long-
term care facilities, there is generally no requirement for a
clinical hand wash sink in every resident’s room.
 Hand hygiene can generally be supported by
having a clinical hand wash sink within easy
walking distance of each room together with
appropriate access to alcohol-based hand rub.
 The resident’s hand wash sink in a room should
not be considered as serving as a dual purpose
resident/clinical hand wash sink.
The centre clean and well
maintained
There are arrangements in
place for cleaning and
disinfecting especially in the
event of an outbreak
Arrangement in place for:
• Laundry
• Waste disposal, including clinical
waste
• Maintenance and refurbishment of
the premises
Environmental and
equipment hygiene audits
Learning outcomes from
measurement data
Improvements in the quality
and safety of care
2.2 Care is provided in a clean and safe environment that minimises the
risk of transmitting a healthcare-associated infection.
Cleaning and
disinfecting
Formal
cleaning
training
Cleaning
Audits and
QIPs
Maintenance
Programs
Areas Requiring Improvement
Areas of Good Practice Found
Laundry
facilities
Cleaning
procedures
Waste
Disposal
Maintenance
programs
Storage
Areas Requiring Improvement found
All equipment is:
• used in line with its stated
purpose
• stored appropriately
• clean with appropriate
decontamination
• used in line with manufacturer’s
instructions
Staff are trained to
undertake decontaminated
processes
2.3 Equipment is decontaminated and maintained to minimise the
risk of transmitting a healthcare-associated infection.
Designated
equipment
Cleaning
schedules
Equipment
decontamination
audits
Maintenance
Programs
Areas Requiring Improvement
Areas of Good Practice Found
Equipment
storage
Cleaning
procedures
Alcohol Wipes
Cleaning and
disinfecting
Areas Requiring Improvement found
Staff are
monitored for
signs and
symptoms of
infection
Outbreak
preparedness
and outbreak
management
plans are in
place
A plan for
communication
plan is in place
Staff are aware
of the plans
Outbreak
reports are
prepared, which
includes
• A review of the
outbreak
• Lessons learned
3.4 Outbreaks of infection are identified, managed,
controlled and documented in a timely and effective
manner.
Monitoring
Early
implementation
of TBP
Communication
Outbreak
responses
proportionate
outbreak
reports
Areas of Good Practice Found
Outbreak
preparedness
Cleaning
& disinfecting
procedures
Waste
Disposal
Oversight Storage PPE
Areas Requiring Improvement
George’s Court, George’s Lane
Smithfield, Dublin 7
D07 E98Y
T: 01 814 7400
W: www.hiqa.ie
E: info@hiqa.ie
Thank You.

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IPC-Webinar-May-2022.pdf

  • 1. Regulation 27 Infection Prevention & Control. Key inspection findings
  • 2. Introductions Brid McGoldrick - National Operations Manager Kathryn Hanly – Inspector of Social Services (Infection Prevention and Control) Marguerite Kelly - Inspector of Social Services (Infection Prevention and Control) Deirdre O’Hara - Inspector of Social Services (Infection Prevention and Control) Sarah Armstrong – Regulatory Support Officer
  • 3. Role of the team • Assist the Chief inspector in assessing compliance with regulations and standards pertinent to infection prevention and control in social care services. • Education and training of Inspectors of Social Services • Deliver webinars for external stakeholders • Offer support to stakeholders (dcipcsupport@hiqa.ie) • Involvement in National Guideline Development
  • 4. Human Rights Based Approach HIQA Guidance on A Human Rights Based Approach in Health and Social Care Settings
  • 5. Regulation 27 Infection Control states; The registered provider shall ensure that procedures, consistent with the standards for the prevention and control of healthcare associated infections published by the Authority are implemented by staff.
  • 6. National Standards for infection prevention and control in community services
  • 7. Purpose of the National Standards The National Standards:  offer a common language to describe safe and effective infection prevention and control practices  enable a person-centred approach by focusing on the people that use services and placing people at the centre of everything that the service does  create a basis for improving infection prevention and control practices and antimicrobial stewardship practices by identifying strengths and highlighting areas for improvement  promote principles that can be used in day-to-day practice to encourage a consistent level of infection prevention and control and antimicrobial stewardship across the country and across all community services  promote practice that is up to date, effective and consistent.
  • 8. COVID-19 Nursing Home Expert Panel Recommendations included: • The necessity to have strong informed nursing leadership on site in all nursing homes with a documented contingency plan for when leaders are absent. These plans should be incorporated into preparedness plans and they should be available for review by inspectors • The panel recommended that the frequency of regulatory inspections should be increased • PPE to be readily available and staff training with onsite supervision on every shift to ensure PPE is being used correctly. Training should be documented and records available for inspection by HIQA. • HIQA and each nursing home provider should continue to highlight and promote independent advocacy services available to residents
  • 9. Regulation 27 Regulation 27 of Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations (Amended) requires that the registered provider shall ensure that procedures, consistent with the standards for the prevention and control of healthcare-associated infections published by HIQA are implemented by staff.
  • 10. Compliant – 25.8% Substantially compliant – 47.5% Not compliant – 26.7% Regulation 27 Compliance rates - 2021
  • 11.
  • 12. Theme 5: Leadership, Governance and Management • Standard 5.1 • The service has clear governance arrangements in place to ensure the sustainable delivery of safe and effective infection prevention and control and antimicrobial stewardship. • Standard 5.2 • There are clear management arrangements in place to ensure the delivery of safe and effective infection prevention and control and antimicrobial stewardship within the service. Theme 6: Workforce • Standard 6.1 • Service providers plan, organise and manage their workforce to meet the services’ infection prevention and control needs. • Standard 6.2 • Service providers ensure their workforce has the competencies, training and support to enable safe and effective infection prevention and control and antimicrobial stewardship practices. What meeting regulation 27 looks like in a service striving for quality improvement under Capacity and Capability
  • 13. 5.1 The service has clear governance arrangements in place to ensure the sustainable delivery of safe and effective infection prevention and control and antimicrobial stewardship. Legislation, Guidance and Standards Policies and procedures IPC Lead Staff Knowledge and Training Monitoring, Audit, Review and Action Contingency Planning
  • 14. Areas of Good Practice Found: Strengthened Governance IPC Lead Outbreak management IPC Guidelines
  • 15. 5.1 Areas Requiring Improvement  IPC Programme/ strategy IPC Programme Annual plan Guideline development & review schedule Audit/ Monitoring & quality improvement Risk management Surveillance Antimicrobial stewardship Training programme
  • 16. 5.1 Areas Requiring Improvement  IPC Programme/ strategy  Antimicrobial Stewardship HALT Survey 2020/ 2021 Key Recommendations Toolkit for AMS in residential care facilities (RCFs) https://www.hse.ie/eng/services/list/2/gp/antibiotic-prescribing/prescribing-ltcf/
  • 17. 5.1 Areas Requiring Improvement  IPC Programme/ strategy  Antimicrobial Stewardship Programmes  IPC Surveillance
  • 18. 5.1 Areas Requiring Improvement  IPC Programme/ Strategy  Antimicrobial Stewardship Programmes  IPC Surveillance  IPC Audit
  • 19. Responsible person 5.2 There are clear management arrangements in place to ensure the delivery of safe and effective infection prevention and control and antimicrobial stewardship within the service A person with appropriate knowledge and skills to manage key areas Clear arrangements for IPC risk management: Identification Management Control Review of Learning from Access to up-to-date information: New or revised guidelines Safety alerts National updates
  • 20. Areas of Good Practice Found: COVID-19 contingency plans Public Health Links Symptom monitoring Outbreak reports Promotion of vaccine uptake
  • 21. Visiting risk assessments MDRO RA Breaking the chain of infection Building works and renovations RA Equipment IPC Documentation at transitions of care Areas Requiring Improvement IPC Risk Assessment and Management
  • 22. Responsible person Staff Staff Staffing levels Skill mix of staff Out of hours Deputising 6.1 Service providers plan, organise and manage their workforce to meet the services’ infection prevention and control needs.
  • 23. Areas of Good Practice Found: Contingency plans IPC link practitioners Deputising arrangements
  • 24. Responsible person Areas Requiring Improvement Contingency plans don’t escalate Infection Prevention & Control Specialist Oversight & supervision of cleaning practices Oversight of SP & TBP
  • 25. Training Assessment Support Oversight 6.2 Service providers ensure their workforce has the competencies, training and support to enable safe and effective infection prevention and control and antimicrobial stewardship practices.
  • 26. Areas of Good Practice Found Online training Competency assessments Link practitioner training and formal IPC education Mandatory in all centres
  • 28. Theme 1: Person- centred Care and Support Standard 1.1 People are provided with appropriate information and are involved in decisions about their care to prevent, control and manage healthcare- associated infections and antimicrobial resistance. Theme 2: Effective Care and Support Standard 2.1 Infection prevention and control is part of the routine delivery of care to protect people from preventable healthcare- associated infections. Standard 2.2 Care is provided in a clean and safe environment that minimises the risk of transmitting a healthcare- associated infection. Standard 2.3 Equipment is decontaminated and maintained to minimise the risk of transmitting a healthcare- associated infection. Theme 3: Safe Care and Support Standard 3.4 Outbreaks of infection are identified, managed, controlled and documented in a timely and effective manner What meeting regulation 27 looks like in a service striving for quality improvement under Quality and Safety
  • 29. Are residents Provided with IPC information Involved in decision about care Informed of IPC measures Informed of infections or outbreaks Provided with timely access to healthcare services 1.1 People are provided with appropriate information and are involved in decisions about their care to prevent, control and manage healthcare-associated infections and antimicrobial resistance
  • 31. Resident Info leaflets Visiting access IPC Prevention IPC Audit boards Care Plans Areas Requiring Improvement Found https://www.hse.ie/eng/about/who/healthwellbeing/our-priority-programmes/hcai/hcai-amr- information-for-patients-and-public/patient-leaflets/
  • 32.  This standard looks at the implementation of standard and transmission based precautions in addition to IPC communication when transferring residents between settings. o Standard Precautions: o Standard precautions include, appropriate to the setting, the following:  Hand Hygiene  use of personal protective equipment (PPE)  management of spillages of blood and bodily fluids  appropriate resident placement  management of sharps safe injection practices  respiratory hygiene and cough etiquette  management of needle-stick injuries  management of waste  management of laundry  decontamination of reusable medical equipment and the environment 2.1 Infection prevention and control is part of the routine delivery of care to protect people from preventable healthcare-associated infections.
  • 33. Transmission Based Precautions Transmission-based precautions include droplet, contact and airborne precautions, or a combination of these precautions based on the route of transmission of infection. In assessing compliance inspectors will observe staff practice for example when and how they select PPE ,  talk to staff to assess their understanding, review documentation including PPGs, training records, audits of compliance with core IPC practices, Transmission Based Precautions are additional precautions that are recommended when Standard Precautions alone may not be sufficient to prevent the transmission of certain infectious agents such as Clostridium difficile, influenza and COVID-19.
  • 34. Areas of Good Practice Found IPC Training in SP and TBP Sharps Hand Hygiene
  • 35. Adherence to SBP AND TBP Overuse of gloves Hand washing sinks IPC Documentation Needle stick injury and blood spills Areas Requiring Improvement found
  • 36. • Integral back outlet- The water should not flow directly into the drain. • Washing under running water (therefore no plug) • No overflow • Wall-mounted single-lever-action or sensor tap (with single self-draining spout) • TMV3-approved thermostatic mixing valve Specification of clinical hand wash sinks Clinical hand wash sinks should conform to HBN 00-10 Part C Sanitary Assemblies HSE (2020) Infection Control Guiding Principles for Buildings Acute Hospitals and Community Settings advises that clinical hand wash sink - Page 14 “In long- term care facilities, there is generally no requirement for a clinical hand wash sink in every resident’s room.  Hand hygiene can generally be supported by having a clinical hand wash sink within easy walking distance of each room together with appropriate access to alcohol-based hand rub.  The resident’s hand wash sink in a room should not be considered as serving as a dual purpose resident/clinical hand wash sink.
  • 37. The centre clean and well maintained There are arrangements in place for cleaning and disinfecting especially in the event of an outbreak Arrangement in place for: • Laundry • Waste disposal, including clinical waste • Maintenance and refurbishment of the premises Environmental and equipment hygiene audits Learning outcomes from measurement data Improvements in the quality and safety of care 2.2 Care is provided in a clean and safe environment that minimises the risk of transmitting a healthcare-associated infection.
  • 40. All equipment is: • used in line with its stated purpose • stored appropriately • clean with appropriate decontamination • used in line with manufacturer’s instructions Staff are trained to undertake decontaminated processes 2.3 Equipment is decontaminated and maintained to minimise the risk of transmitting a healthcare-associated infection.
  • 43. Staff are monitored for signs and symptoms of infection Outbreak preparedness and outbreak management plans are in place A plan for communication plan is in place Staff are aware of the plans Outbreak reports are prepared, which includes • A review of the outbreak • Lessons learned 3.4 Outbreaks of infection are identified, managed, controlled and documented in a timely and effective manner.
  • 46. George’s Court, George’s Lane Smithfield, Dublin 7 D07 E98Y T: 01 814 7400 W: www.hiqa.ie E: info@hiqa.ie Thank You.