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Investor Presentation
May 2022
Important Disclosure
No representation or warranty, express or implied is made as to, and no reliance should be placed on, the fairness, accuracy,
completeness or correctness of such information or opinions contained herein. The information contained in this presentation is only
current as of its date. Certain statements made in this presentation may not be based on historical information or facts and may be
“forward looking statements”, including those relating to the Company’s general business plans and strategy, its future financial
condition and growth prospects, and future developments in its industry and its competitive and regulatory environment.
Actual results may differ materially from these forward-looking statements due to a number of factors, including future changes or
developments in the Company’s business, its competitive environment and political, economic, legal and social conditions in India.
This communication is for general information purpose only, without regard to specific objectives, financial situations and needs of any
particular person. This presentation does not constitute an offer or invitation to purchase or subscribe for any shares in the Company
and neither any part of it shall form the basis of or be relied upon in connection with any contract or commitment whatsoever. The
Company may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any
person of such revision or changes. This presentation can not be copied and/or disseminated in any manner.
2
NH at a Glance
(1) NH owns the P&L responsibility
(2) NH manages 3rd party hospitals for Management Fees; including 1 project at St. Lucia
(3) Includes clinics, information centres, etc
(4) Exited operations at RNN hospital (34 operational beds), Chittagong heart centre (62 operational beds) and Dum Dum clinic (10 operational beds) in Feb, 2022
(5) Based on (Gross Block for Fixed Assets (adjusted for non-cash government grant provision impact, non-cash financial lease impact for Dharamshila unit, non-cash EPCG license impact )+ Capital Work in Progress (CWIP)) / Number of operational
beds as of March 31st 2022 but excluding Managed Hospitals and Cayman facility
NH’s footprint in India
Mumbai
Kolkata
Ahmedabad Raipur
Jamshedpur
Guwahati
Kakriyal, Jammu
Bellary
Shimoga
Bengaluru
Mysore
Delhi NCR
Jaipur
Northern Region
3 hospitals
Operational beds: 766
Eastern Region
7 hospitals
Operational beds: 1,746
Kolkata has 5 hospitals
Karnataka Region
6 hospitals, 4 heart centres
Hospital operational beds: 2,079
Heart centres’ operational beds: 256
Western Region
4 hospitals
Operational beds: 954
44 Healthcare Facilities Operational beds
19 Owned / Operated Hospitals(1) 5,433 Beds
2 Managed Hospitals(2) 212 Beds
4 Heart Centres 256 Beds
18 Primary Healthcare Facilities(3) 0 Beds
1 Hospital in Cayman Islands 110 Beds
17,704
Full-time Employees and Associates
including 3,689 doctors
30+ Specialities
6,584 Capacity Beds
6,011(4) Operational Beds
3.5 mn(5)
Average Effective Capital Cost per
Operational Bed
As on 31st March 2022
Bengaluru has 3 hospitals
4
Key Highlights – Q4 FY22….(1/2)
4
▪ Dharamshila Narayana Superspeciality Hospital, Delhi became the first hospital globally to implement total body
irradiation (TBI) technique on Halcyon LINAC for a case of aplastic anaemia
▪ Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS), Kolkata successfully performed certain
cutting-edge image guided procedures in Interventional Radiology & Interventional Neurology in the quarter such as
▪ Interventional Radiology - Cryoablation in Renal Cell Carcinoma (RCC) and Thoracic endovascular aortic repair
(TEVAR) with carotid-carotid and left carotid-subclavian artery bypass grafting
▪ Interventional Neurology - Flow diverter assisted coiling in acutely ruptured aneurysm and percutaneous
embolization of scalp arteriovenous malformation (AVM)
▪ Mazumdar Shaw Medical Centre (MSMC), Bengaluru commissioned hyperbaric oxygen therapy unit in the quarter; the
unit also successfully conducted 63 bone marrow transplants (BMT) during this period
▪ Narayana Institute of Cardiac Sciences (NICS), Bengaluru performed 754 cardiac surgical procedures in March 2022, the
highest ever volumes achieved in a month
Clinical &
Operational
Financial
Performance
▪ Consolidated operating revenues of INR 9,407 mn in Q4 FY22 translating into INR 37,013 mn in FY 22
▪ Consolidated EBITDA of INR 1,848(1) mn in Q4 FY22 at margin of 19.6%, translating into EBITDA of INR 6,881(1) mn in FY
22 at 18.6% and consolidated PAT of INR 690(2) mn for Q4 FY 22, translating into PAT of INR 3,421(2) mn for FY 22
▪ Consolidated Total Borrowings less Cash & Bank Balance and Current Investments of INR 2,415 mn as on 31st March,
2022 ie net debt to equity ratio of 0.16 (Out of which, debt worth US$ 30 mn is foreign currency denominated)
(1) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 116 mn and INR 547 mn increase in EBITDA for Q4 FY22 and FY22 respectively
(2) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 18 mn and INR 25 mn decrease in PAT for Q4 FY22 and FY22 respectively
Key Highlights – Q4 FY22 ….(2/2)
5
▪ Enabled automatic vitals’ tracking through wearable integration in AADI (Aathma Application for Doctor
Insights) application to facilitate real-time feed for doctors and thus create automated early-alert capabilities
▪ Launched automated feedback system for outpatient and inpatient visits in our home-grown ATHMA Hospital
Information System, which allows collection and analysis of feedback through social channels; also released
the updated version of visual item detection which is an experimental project to eliminate errors in pharmacies
▪ Introduced “book tests” feature in the NH Care application which allows patients to book their investigations
and pay for it online to eliminate the need for the patient to wait in queues at the counters to book for lab and
non-lab diagnostic tests
▪ Achieved a net carbon reduction equivalent of 4,406 tonne through various energy optimization activities like
using alternate energy, upgrade/replacement of equipment etc adopted across the network
▪ Achieved energy savings worth INR 9.0 mn across our units at Health City, Bengaluru and at Mysore through
non captive alternate energy sourcing channels and worth INR 6.2 mn through upgradation of equipment
across our units across Health City at Bengaluru, RTIICS at Kolkata, Dharamshila at Delhi and at Ahmedabad
▪ Conducted thermography, electrical safety and energy audit across 4 units of the network along with fire
safety audits across 5 facilities
Digital
Initiatives
ESG
Initiatives
7,002 7,462
20,706
29,655
Q4 FY21 Q4 FY22 FY 21 FY 22
Cluster-Wise(5,6)
Revenue Mix – India FY22
6
96%
4%
1%
Owned / Operated Hospitals
Heart Centres
Other Anciliary Businesses
Business Mix(6)
(1) NH owns the P&L responsibility
(2) Includes managed hospital, clinics, learning and development, teleradiology, etc
(3) As percentage of IP and OP revenue, excludes Jammu VGF, clinics, other ancillary business
(4) Insured Patients include Insurance-covered patients, corporate patients (including public sector undertakings); Schemes include CGHS, ESIS, other state government schemes
(5) Calculated on operating revenue of owned / operated hospitals
(6) Percentages might not add upto 100% due to rounding off
(1)
Operating Revenues
INR mn
31%
7%
27%
5%
16%
13%
Bangalore Southern Peripheral
Kolkata Eastern Peripheral
Western Northern
Speciality-Profile(3)
31%
13%
14%
10%
7%
3%
22%
Cardiac Sciences Gastro Sciences
Oncology Renal Sciences
Neuro Sciences Orthopaedics
Others
Payee-Profile(3)
50%
24%
22%
4%
Domestic Walk-in patients
Insured Patients
Schemes
International patients
(4)
(2)
(4)
Q4 FY22 - Vaccine Revenues of INR 35 mn with consumption cost of INR 34 mn
FY 22 - Vaccine Revenues of INR 517 mn with consumption cost of INR 455 mn
ICU Occupied Bed Days(4)
Patients’ Footfalls (IP & OP)(1,3)
Average Revenue Per Patient (IP & OP)(1.2)
ALOS
7
INR ‘000 Days
Operational Review – India
4.8 4.6 4.6 4.8
Q4 FY21 FY21 Q4 FY22 FY22
Excludes Managed Hospitals
(1) OP figures include day-care business but does not include Vaccine footfalls
(2) ARPOB for the period Q4 FY22 was INR 12.2 mn as against INR 11.0 mn in Q4 FY 21 and INR 11.8 mn and INR 10.4 mn in FY 22 & FY 21, respectively.
(3) Footfalls for IP correspond to Discharges
(4) Includes critical care and step-down care beds
OP IP
‘000 OP IP ‘000
3.7 4.0 3.9 4.1
108.2 105.4 111.7 113.8
Q4 FY21 FY21 Q4 FY22 FY22
461
1,207
501
1,881
48 156 49
191
Q4 FY21 FY21 Q4 FY22 FY22
95
311
85
354
Q4 FY21 FY21 Q4 FY22 FY22
Average Revenue Per Patient (IP & OP)(1,2)
Discharges(3) Out-Patients(1)
Operating Revenues
8
US$ mn
Operational Review – Cayman Islands
US$ ‘000
(1) OP figures include day-care business
(2) ARPOB for the period Q4 FY 22 was USD 1.9 mn as compared to USD 2.0 mn in Q4 FY 21 and USD 1.9 mn and INR 1.9 mn in FY 22 & FY21, respectively.
(3) ALOS for the period Q4 FY22 was 8.2 days as compared to 5.9 days in Q4 FY21 and 7.1 days and 6.1 days in FY 22 & FY21, respectively.
OP IP
0.9 1.0 1.0 1.1
20.0 20.9
27.9
23.9
Q4 FY21 FY21 Q4 FY22 FY22
18.5
68.6
24.4
91.9
Q4 FY21 FY21 Q4 FY22 FY22
31.3% YoY
33.9% YoY
582
2,122
578
2,457
Q4 FY21 FY21 Q4 FY22 FY22
7,454
24,035
8,239
30,669
Q4 FY21 FY21 Q4 FY22 FY22
Operational Review – Cayman Islands
9
Steady Ramp-up in Footfalls (OP)
22,135 24,035
30,669
FY20 FY21 FY22
Revenue Mix – FY22
67%
33%
IP OP
IP/OP Split Payee-Profile
39%
54%
8%
Private Credit Other Credit Cash
98%
2%
Domestic International
(1) Includes private insurance, corporates, employers
(2) Includes government departments, government insurance companies, foundations
(1) (2)
30%
17% 23%
14%
8%
10%
14%
19%
15%
42%
56% 52%
FY20 FY21 FY22
Cardiac Sciences Orthopaedics Neuro Sciences Others
Evolving Speciality mix
Regional Split – India (Q4 FY22)
10
7%
28% 10% 8%
26% 9%
11% 2% 1% 11% 25%
14.2
27.8%
10.3
20.4%
11.4
21.3%
8.6
10.8%
9.0
9.0
17.7
0.0%
35% 7% 5%
28% 10%
% of Hospital
Operating
Revenues
YoY Revenue
Growth
ARPOB
(INR mn)
EBITDAR Margin (1)
% of
Hospital
Operational Beds
Bangalore
Southern
Peripheral
Kolkata
Eastern
Peripheral
Western Delhi NCR
Regions
19%
5%
11.1
7.7%
16%
This considers owned/operated hospitals in India (excl. Jammu)
• NICS
• MSMC
• HSR
• Mysore
• Shimoga
• RTIICS
• Barasat
• NMH & NSH
• RNN (2)
• NSC
• Jamshedpur
• Guwahati
• Mumbai
• Ahmedabad
• Jaipur
• Raipur
• Gurugram
• New Delhi
(1) EBITDA before rental/revenue share and before allocation of any corporate expenses
(2) Including RNN whose operations were exited in Feb, 2022
Regional Split – India (FY22)
11
48%
28% 10% 8%
26% 9%
25% 51% 36% 11% 46%
14.1
23.4%
9.7
22.7%
11.1
20.3%
8.3
14.5%
9.0
9.0
16.9
0.7%
32% 7% 5%
28% 10%
% of Hospital
Operating
Revenues
YoY Revenue
Growth
ARPOB
(INR mn)
EBITDAR Margin (1)
% of
Hospital
Operational Beds
Bangalore
Southern
Peripheral
Kolkata
Eastern
Peripheral
Western Delhi NCR
Regions
19%
38%
10.9
7.9%
17%
This considers owned/operated hospitals in India (excl. Jammu)
• NICS
• MSMC
• HSR
• Mysore
• Shimoga
• RTIICS
• Barasat
• NMH & NSH
• RNN (2)
• NSC
• Jamshedpur
• Guwahati
• Mumbai
• Ahmedabad
• Jaipur
• Raipur
• Gurugram
• New Delhi
(1) EBITDA before rental/revenue share and before allocation of any corporate expenses
(2) Including RNN whose operations were exited in Feb, 2022
% of Hospital
Operational Beds
Maturity Profile – India (Q4 FY22)
12
Hospitals (Exc.
Managed Hospital &
Jammu)
Hospital
Operating Revenues
Key Performance Indicators
Maturity
Existing (2)
New
16
3
12.0
15.5
YoY Growth
5%
22%
EBITDAR Margin(4)
13%
ARPOB (INR mn)
88%
12%
(1) Jammu facility reported operational revenues of INR 263 mn and due to change in accounting treatment for the unit, EBITDA of INR 57 mn in Q4 FY 22 has been recognized towards the same
(2) Including RNN whose operations were exited in Feb, 2022
(3) ALOS of matured set is 4.8 days and new units is 5.0 days
(4) EBITDA before rental/revenue share and before allocation of any corporate expenses
21.8%
-8.1%
% of Total
New: Mumbai, Delhi and Gurugram units
This considers owned/operated hospitals in India (excl. Jammu)(1)
Discharges(3)
38,393
4,232
87%
% of Hospital
Operational Beds
Maturity Profile – India (FY22)
13
Hospitals (Exc.
Managed Hospital &
Jammu)
Hospital
Operating Revenues
Key Performance Indicators
Maturity
Existing (2)
New
16
3
11.6
15.2
YoY Growth
44%
50%
EBITDAR Margin(4)
13%
ARPOB (INR mn)
88%
12%
(1) Jammu facility reported operational revenues of INR 1,008 mn and due to change in accounting treatment for the unit, EBITDA of INR 54 mn in FY 22 has been recognized towards the same
(2) Including RNN whose operations were exited in Feb, 2022
(3) ALOS of matured set is 5.2 days and new units is 5.1 days
(4) EBITDA before rental/revenue share and before allocation of any corporate expenses
20.2%
-3.5%
% of Total
New: Mumbai, Delhi and Gurugram units
This considers owned/operated hospitals in India (excl. Jammu)(1)
Discharges(3)
151,669
17,318
87%
Profitability Snapshot – India
14
EBITDA and EBITDA Margin
▪ Heart Centres’ clocked an EBITDAR margin of 28.2%(4) in Q4
FY22 translating into EBITDAR margin of 26.2%(4) in FY 22
(1) Denotes EBITDA for India business
(2) Denotes EBITDA margin for India business
(3) Denotes EBITDA margin for India business adjusted for new centres
(4) EBITDA before rental/revenue share and before allocation of any corporate expenses
(5) Only Doctors’ cost for Q4 FY 22 was 23.8% and the same was 23.0% for FY22
Consumable Expenses
Manpower expenses
Overhead Expenses
25.6% 27.0%
42.9% 42.2%
19.8% 19.5%
Q4 FY22 FY22
Rental / Revenue Share
1.1%
% of Operating Revenues
1.2%
INR mn
Categories have been calculated as
Consumable Expenses = Purchase of medical consumables, drugs and surgical equipment
net of changes in inventories of medical consumables, drugs and surgical equipment;
Manpower expenses = Employee benefits + Professional fees to doctors;
Overhead expenses = All other expenses
(2)
Cost Structure
Loss/Profit Revenues
Total (167) 3,630
Adjusted for the above, the adjusted EBITDA margins would be as follows
FY22
Loss/Profit Revenues
Total (82) 897
Q4 FY22
29.8%
30.7%
(Doctors’ + Nurse) Cost (5)
939
3,581
12.6% 12.1%
1.0%
3.0%
5.0%
7.0%
9.0%
11.0%
13.0%
Q4 FY22 FY22
100
600
1,100
1,600
2,100
2,600
3,100
3,600
15.6%
14.4%
(2) (2)
(3)
(3)
(1)
(1)
Consolidated Financial Performance
15
Profit and Loss Statement(1,3) Key Balance Sheet Items(1)
As on March 31st, 2022, the Total Borrowings less Cash & Bank Balance and Current Investments was INR 2,415 mn representing a net
debt to equity ratio of 0.16 (Out of which, borrowings worth US$ 30 mn is foreign currency denominated)
Figures in INR mn, unless stated otherwise
Particulars (INR mn) Q4 FY22 FY22
Total Operating Revenue 9,407 37,013
Consumption 2,199 9,092
Doctors Expenses 1,963 7,515
Employee (Excluding Doctors) Expenses 1,723 6,773
Other Admin Expenses 1,771 7,099
Total Expenses 7,656 30,478
Other Income 98 346
EBITDA 1,848(4) 6,881(4)
Depreciation and Amortization 468 1,835
Finance Costs 163 663
Share of (loss)/profit of equity accounted
investees (26) (85)
PBT 1,192 4,298
Tax Expense 503 877
PAT 690 3,421
Total Comprehensive Income 881 3,683
(1) Figures might not equal the reported numbers due to rounding off
(2) Net Block includes non-cash government grant impact of INR 1,159 mn, non-cash financial lease impact of INR 831 mn and non-cash EPCG license impact of INR 60 mn
(3) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 102 mn increase in depreciation, INR 32 mn increase in finance cost resulting in decrease of INR 18 mn in PAT for Q4 FY 22 and
INR 416 mn increase in depreciation, INR 155 mn increase in finance cost resulting in decrease of INR 25 mn in PAT for FY 22 on pre-IND AS 116 basis
(4) Heart centre at Chittagong incurred an EBITDA loss of INR 14 mn in Q4 FY 22 and INR 50 mn in FY 22, Hospital project management in St. Lucia generated an EBITDA of INR 132 mn in Q4 FY22 and INR 374 mn in FY 22 and Software
development project in North America generated an EBITDA of INR 27,132 in Q4 FY 22 and INR 1 mn in FY 22
Particulars 31st March 2022
Shareholder Equity 14,886
Total Borrowings 5,449
Lease Liability 1,786
Net Block + CWIP 17,694(2)
Goodwill 581
Right to Use Assets 1,689
Net Receivables 4,369
Current Investments 1,312
Cash and Bank Balance 1,722
Shareholding Pattern
16
Promoter Group
63.9%
DIIs, FIIs and Others
35.5%
ESOP Trust
0.7%
As on 31st Mar 2022(1)
Total Number of Shares
204,360,804
(1) Percentages might not add up to 100% due to rounding off
DIIs – 18.3%
FIIs - 10.6%
Others – 6.5%
Key DIIs
SBI Asset Management
Axis Asset Management
ICICI Prudential Life Insurance
Nippon Life India Asset Management
DSP Investment Management
Key FIIs
Wellington Asset Management
Kuwait Investment Authority
Vanguard Index Fund
Simcah Partners
Mirae Asset Management

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Investor Presentation - FY 2022_0.pdf

  • 2. Important Disclosure No representation or warranty, express or implied is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of such information or opinions contained herein. The information contained in this presentation is only current as of its date. Certain statements made in this presentation may not be based on historical information or facts and may be “forward looking statements”, including those relating to the Company’s general business plans and strategy, its future financial condition and growth prospects, and future developments in its industry and its competitive and regulatory environment. Actual results may differ materially from these forward-looking statements due to a number of factors, including future changes or developments in the Company’s business, its competitive environment and political, economic, legal and social conditions in India. This communication is for general information purpose only, without regard to specific objectives, financial situations and needs of any particular person. This presentation does not constitute an offer or invitation to purchase or subscribe for any shares in the Company and neither any part of it shall form the basis of or be relied upon in connection with any contract or commitment whatsoever. The Company may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such revision or changes. This presentation can not be copied and/or disseminated in any manner. 2
  • 3. NH at a Glance (1) NH owns the P&L responsibility (2) NH manages 3rd party hospitals for Management Fees; including 1 project at St. Lucia (3) Includes clinics, information centres, etc (4) Exited operations at RNN hospital (34 operational beds), Chittagong heart centre (62 operational beds) and Dum Dum clinic (10 operational beds) in Feb, 2022 (5) Based on (Gross Block for Fixed Assets (adjusted for non-cash government grant provision impact, non-cash financial lease impact for Dharamshila unit, non-cash EPCG license impact )+ Capital Work in Progress (CWIP)) / Number of operational beds as of March 31st 2022 but excluding Managed Hospitals and Cayman facility NH’s footprint in India Mumbai Kolkata Ahmedabad Raipur Jamshedpur Guwahati Kakriyal, Jammu Bellary Shimoga Bengaluru Mysore Delhi NCR Jaipur Northern Region 3 hospitals Operational beds: 766 Eastern Region 7 hospitals Operational beds: 1,746 Kolkata has 5 hospitals Karnataka Region 6 hospitals, 4 heart centres Hospital operational beds: 2,079 Heart centres’ operational beds: 256 Western Region 4 hospitals Operational beds: 954 44 Healthcare Facilities Operational beds 19 Owned / Operated Hospitals(1) 5,433 Beds 2 Managed Hospitals(2) 212 Beds 4 Heart Centres 256 Beds 18 Primary Healthcare Facilities(3) 0 Beds 1 Hospital in Cayman Islands 110 Beds 17,704 Full-time Employees and Associates including 3,689 doctors 30+ Specialities 6,584 Capacity Beds 6,011(4) Operational Beds 3.5 mn(5) Average Effective Capital Cost per Operational Bed As on 31st March 2022 Bengaluru has 3 hospitals 4
  • 4. Key Highlights – Q4 FY22….(1/2) 4 ▪ Dharamshila Narayana Superspeciality Hospital, Delhi became the first hospital globally to implement total body irradiation (TBI) technique on Halcyon LINAC for a case of aplastic anaemia ▪ Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS), Kolkata successfully performed certain cutting-edge image guided procedures in Interventional Radiology & Interventional Neurology in the quarter such as ▪ Interventional Radiology - Cryoablation in Renal Cell Carcinoma (RCC) and Thoracic endovascular aortic repair (TEVAR) with carotid-carotid and left carotid-subclavian artery bypass grafting ▪ Interventional Neurology - Flow diverter assisted coiling in acutely ruptured aneurysm and percutaneous embolization of scalp arteriovenous malformation (AVM) ▪ Mazumdar Shaw Medical Centre (MSMC), Bengaluru commissioned hyperbaric oxygen therapy unit in the quarter; the unit also successfully conducted 63 bone marrow transplants (BMT) during this period ▪ Narayana Institute of Cardiac Sciences (NICS), Bengaluru performed 754 cardiac surgical procedures in March 2022, the highest ever volumes achieved in a month Clinical & Operational Financial Performance ▪ Consolidated operating revenues of INR 9,407 mn in Q4 FY22 translating into INR 37,013 mn in FY 22 ▪ Consolidated EBITDA of INR 1,848(1) mn in Q4 FY22 at margin of 19.6%, translating into EBITDA of INR 6,881(1) mn in FY 22 at 18.6% and consolidated PAT of INR 690(2) mn for Q4 FY 22, translating into PAT of INR 3,421(2) mn for FY 22 ▪ Consolidated Total Borrowings less Cash & Bank Balance and Current Investments of INR 2,415 mn as on 31st March, 2022 ie net debt to equity ratio of 0.16 (Out of which, debt worth US$ 30 mn is foreign currency denominated) (1) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 116 mn and INR 547 mn increase in EBITDA for Q4 FY22 and FY22 respectively (2) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 18 mn and INR 25 mn decrease in PAT for Q4 FY22 and FY22 respectively
  • 5. Key Highlights – Q4 FY22 ….(2/2) 5 ▪ Enabled automatic vitals’ tracking through wearable integration in AADI (Aathma Application for Doctor Insights) application to facilitate real-time feed for doctors and thus create automated early-alert capabilities ▪ Launched automated feedback system for outpatient and inpatient visits in our home-grown ATHMA Hospital Information System, which allows collection and analysis of feedback through social channels; also released the updated version of visual item detection which is an experimental project to eliminate errors in pharmacies ▪ Introduced “book tests” feature in the NH Care application which allows patients to book their investigations and pay for it online to eliminate the need for the patient to wait in queues at the counters to book for lab and non-lab diagnostic tests ▪ Achieved a net carbon reduction equivalent of 4,406 tonne through various energy optimization activities like using alternate energy, upgrade/replacement of equipment etc adopted across the network ▪ Achieved energy savings worth INR 9.0 mn across our units at Health City, Bengaluru and at Mysore through non captive alternate energy sourcing channels and worth INR 6.2 mn through upgradation of equipment across our units across Health City at Bengaluru, RTIICS at Kolkata, Dharamshila at Delhi and at Ahmedabad ▪ Conducted thermography, electrical safety and energy audit across 4 units of the network along with fire safety audits across 5 facilities Digital Initiatives ESG Initiatives
  • 6. 7,002 7,462 20,706 29,655 Q4 FY21 Q4 FY22 FY 21 FY 22 Cluster-Wise(5,6) Revenue Mix – India FY22 6 96% 4% 1% Owned / Operated Hospitals Heart Centres Other Anciliary Businesses Business Mix(6) (1) NH owns the P&L responsibility (2) Includes managed hospital, clinics, learning and development, teleradiology, etc (3) As percentage of IP and OP revenue, excludes Jammu VGF, clinics, other ancillary business (4) Insured Patients include Insurance-covered patients, corporate patients (including public sector undertakings); Schemes include CGHS, ESIS, other state government schemes (5) Calculated on operating revenue of owned / operated hospitals (6) Percentages might not add upto 100% due to rounding off (1) Operating Revenues INR mn 31% 7% 27% 5% 16% 13% Bangalore Southern Peripheral Kolkata Eastern Peripheral Western Northern Speciality-Profile(3) 31% 13% 14% 10% 7% 3% 22% Cardiac Sciences Gastro Sciences Oncology Renal Sciences Neuro Sciences Orthopaedics Others Payee-Profile(3) 50% 24% 22% 4% Domestic Walk-in patients Insured Patients Schemes International patients (4) (2) (4) Q4 FY22 - Vaccine Revenues of INR 35 mn with consumption cost of INR 34 mn FY 22 - Vaccine Revenues of INR 517 mn with consumption cost of INR 455 mn
  • 7. ICU Occupied Bed Days(4) Patients’ Footfalls (IP & OP)(1,3) Average Revenue Per Patient (IP & OP)(1.2) ALOS 7 INR ‘000 Days Operational Review – India 4.8 4.6 4.6 4.8 Q4 FY21 FY21 Q4 FY22 FY22 Excludes Managed Hospitals (1) OP figures include day-care business but does not include Vaccine footfalls (2) ARPOB for the period Q4 FY22 was INR 12.2 mn as against INR 11.0 mn in Q4 FY 21 and INR 11.8 mn and INR 10.4 mn in FY 22 & FY 21, respectively. (3) Footfalls for IP correspond to Discharges (4) Includes critical care and step-down care beds OP IP ‘000 OP IP ‘000 3.7 4.0 3.9 4.1 108.2 105.4 111.7 113.8 Q4 FY21 FY21 Q4 FY22 FY22 461 1,207 501 1,881 48 156 49 191 Q4 FY21 FY21 Q4 FY22 FY22 95 311 85 354 Q4 FY21 FY21 Q4 FY22 FY22
  • 8. Average Revenue Per Patient (IP & OP)(1,2) Discharges(3) Out-Patients(1) Operating Revenues 8 US$ mn Operational Review – Cayman Islands US$ ‘000 (1) OP figures include day-care business (2) ARPOB for the period Q4 FY 22 was USD 1.9 mn as compared to USD 2.0 mn in Q4 FY 21 and USD 1.9 mn and INR 1.9 mn in FY 22 & FY21, respectively. (3) ALOS for the period Q4 FY22 was 8.2 days as compared to 5.9 days in Q4 FY21 and 7.1 days and 6.1 days in FY 22 & FY21, respectively. OP IP 0.9 1.0 1.0 1.1 20.0 20.9 27.9 23.9 Q4 FY21 FY21 Q4 FY22 FY22 18.5 68.6 24.4 91.9 Q4 FY21 FY21 Q4 FY22 FY22 31.3% YoY 33.9% YoY 582 2,122 578 2,457 Q4 FY21 FY21 Q4 FY22 FY22 7,454 24,035 8,239 30,669 Q4 FY21 FY21 Q4 FY22 FY22
  • 9. Operational Review – Cayman Islands 9 Steady Ramp-up in Footfalls (OP) 22,135 24,035 30,669 FY20 FY21 FY22 Revenue Mix – FY22 67% 33% IP OP IP/OP Split Payee-Profile 39% 54% 8% Private Credit Other Credit Cash 98% 2% Domestic International (1) Includes private insurance, corporates, employers (2) Includes government departments, government insurance companies, foundations (1) (2) 30% 17% 23% 14% 8% 10% 14% 19% 15% 42% 56% 52% FY20 FY21 FY22 Cardiac Sciences Orthopaedics Neuro Sciences Others Evolving Speciality mix
  • 10. Regional Split – India (Q4 FY22) 10 7% 28% 10% 8% 26% 9% 11% 2% 1% 11% 25% 14.2 27.8% 10.3 20.4% 11.4 21.3% 8.6 10.8% 9.0 9.0 17.7 0.0% 35% 7% 5% 28% 10% % of Hospital Operating Revenues YoY Revenue Growth ARPOB (INR mn) EBITDAR Margin (1) % of Hospital Operational Beds Bangalore Southern Peripheral Kolkata Eastern Peripheral Western Delhi NCR Regions 19% 5% 11.1 7.7% 16% This considers owned/operated hospitals in India (excl. Jammu) • NICS • MSMC • HSR • Mysore • Shimoga • RTIICS • Barasat • NMH & NSH • RNN (2) • NSC • Jamshedpur • Guwahati • Mumbai • Ahmedabad • Jaipur • Raipur • Gurugram • New Delhi (1) EBITDA before rental/revenue share and before allocation of any corporate expenses (2) Including RNN whose operations were exited in Feb, 2022
  • 11. Regional Split – India (FY22) 11 48% 28% 10% 8% 26% 9% 25% 51% 36% 11% 46% 14.1 23.4% 9.7 22.7% 11.1 20.3% 8.3 14.5% 9.0 9.0 16.9 0.7% 32% 7% 5% 28% 10% % of Hospital Operating Revenues YoY Revenue Growth ARPOB (INR mn) EBITDAR Margin (1) % of Hospital Operational Beds Bangalore Southern Peripheral Kolkata Eastern Peripheral Western Delhi NCR Regions 19% 38% 10.9 7.9% 17% This considers owned/operated hospitals in India (excl. Jammu) • NICS • MSMC • HSR • Mysore • Shimoga • RTIICS • Barasat • NMH & NSH • RNN (2) • NSC • Jamshedpur • Guwahati • Mumbai • Ahmedabad • Jaipur • Raipur • Gurugram • New Delhi (1) EBITDA before rental/revenue share and before allocation of any corporate expenses (2) Including RNN whose operations were exited in Feb, 2022
  • 12. % of Hospital Operational Beds Maturity Profile – India (Q4 FY22) 12 Hospitals (Exc. Managed Hospital & Jammu) Hospital Operating Revenues Key Performance Indicators Maturity Existing (2) New 16 3 12.0 15.5 YoY Growth 5% 22% EBITDAR Margin(4) 13% ARPOB (INR mn) 88% 12% (1) Jammu facility reported operational revenues of INR 263 mn and due to change in accounting treatment for the unit, EBITDA of INR 57 mn in Q4 FY 22 has been recognized towards the same (2) Including RNN whose operations were exited in Feb, 2022 (3) ALOS of matured set is 4.8 days and new units is 5.0 days (4) EBITDA before rental/revenue share and before allocation of any corporate expenses 21.8% -8.1% % of Total New: Mumbai, Delhi and Gurugram units This considers owned/operated hospitals in India (excl. Jammu)(1) Discharges(3) 38,393 4,232 87%
  • 13. % of Hospital Operational Beds Maturity Profile – India (FY22) 13 Hospitals (Exc. Managed Hospital & Jammu) Hospital Operating Revenues Key Performance Indicators Maturity Existing (2) New 16 3 11.6 15.2 YoY Growth 44% 50% EBITDAR Margin(4) 13% ARPOB (INR mn) 88% 12% (1) Jammu facility reported operational revenues of INR 1,008 mn and due to change in accounting treatment for the unit, EBITDA of INR 54 mn in FY 22 has been recognized towards the same (2) Including RNN whose operations were exited in Feb, 2022 (3) ALOS of matured set is 5.2 days and new units is 5.1 days (4) EBITDA before rental/revenue share and before allocation of any corporate expenses 20.2% -3.5% % of Total New: Mumbai, Delhi and Gurugram units This considers owned/operated hospitals in India (excl. Jammu)(1) Discharges(3) 151,669 17,318 87%
  • 14. Profitability Snapshot – India 14 EBITDA and EBITDA Margin ▪ Heart Centres’ clocked an EBITDAR margin of 28.2%(4) in Q4 FY22 translating into EBITDAR margin of 26.2%(4) in FY 22 (1) Denotes EBITDA for India business (2) Denotes EBITDA margin for India business (3) Denotes EBITDA margin for India business adjusted for new centres (4) EBITDA before rental/revenue share and before allocation of any corporate expenses (5) Only Doctors’ cost for Q4 FY 22 was 23.8% and the same was 23.0% for FY22 Consumable Expenses Manpower expenses Overhead Expenses 25.6% 27.0% 42.9% 42.2% 19.8% 19.5% Q4 FY22 FY22 Rental / Revenue Share 1.1% % of Operating Revenues 1.2% INR mn Categories have been calculated as Consumable Expenses = Purchase of medical consumables, drugs and surgical equipment net of changes in inventories of medical consumables, drugs and surgical equipment; Manpower expenses = Employee benefits + Professional fees to doctors; Overhead expenses = All other expenses (2) Cost Structure Loss/Profit Revenues Total (167) 3,630 Adjusted for the above, the adjusted EBITDA margins would be as follows FY22 Loss/Profit Revenues Total (82) 897 Q4 FY22 29.8% 30.7% (Doctors’ + Nurse) Cost (5) 939 3,581 12.6% 12.1% 1.0% 3.0% 5.0% 7.0% 9.0% 11.0% 13.0% Q4 FY22 FY22 100 600 1,100 1,600 2,100 2,600 3,100 3,600 15.6% 14.4% (2) (2) (3) (3) (1) (1)
  • 15. Consolidated Financial Performance 15 Profit and Loss Statement(1,3) Key Balance Sheet Items(1) As on March 31st, 2022, the Total Borrowings less Cash & Bank Balance and Current Investments was INR 2,415 mn representing a net debt to equity ratio of 0.16 (Out of which, borrowings worth US$ 30 mn is foreign currency denominated) Figures in INR mn, unless stated otherwise Particulars (INR mn) Q4 FY22 FY22 Total Operating Revenue 9,407 37,013 Consumption 2,199 9,092 Doctors Expenses 1,963 7,515 Employee (Excluding Doctors) Expenses 1,723 6,773 Other Admin Expenses 1,771 7,099 Total Expenses 7,656 30,478 Other Income 98 346 EBITDA 1,848(4) 6,881(4) Depreciation and Amortization 468 1,835 Finance Costs 163 663 Share of (loss)/profit of equity accounted investees (26) (85) PBT 1,192 4,298 Tax Expense 503 877 PAT 690 3,421 Total Comprehensive Income 881 3,683 (1) Figures might not equal the reported numbers due to rounding off (2) Net Block includes non-cash government grant impact of INR 1,159 mn, non-cash financial lease impact of INR 831 mn and non-cash EPCG license impact of INR 60 mn (3) As per the new accounting treatment for leases per IND AS 116 effective 1st April 2019 which resulted in INR 102 mn increase in depreciation, INR 32 mn increase in finance cost resulting in decrease of INR 18 mn in PAT for Q4 FY 22 and INR 416 mn increase in depreciation, INR 155 mn increase in finance cost resulting in decrease of INR 25 mn in PAT for FY 22 on pre-IND AS 116 basis (4) Heart centre at Chittagong incurred an EBITDA loss of INR 14 mn in Q4 FY 22 and INR 50 mn in FY 22, Hospital project management in St. Lucia generated an EBITDA of INR 132 mn in Q4 FY22 and INR 374 mn in FY 22 and Software development project in North America generated an EBITDA of INR 27,132 in Q4 FY 22 and INR 1 mn in FY 22 Particulars 31st March 2022 Shareholder Equity 14,886 Total Borrowings 5,449 Lease Liability 1,786 Net Block + CWIP 17,694(2) Goodwill 581 Right to Use Assets 1,689 Net Receivables 4,369 Current Investments 1,312 Cash and Bank Balance 1,722
  • 16. Shareholding Pattern 16 Promoter Group 63.9% DIIs, FIIs and Others 35.5% ESOP Trust 0.7% As on 31st Mar 2022(1) Total Number of Shares 204,360,804 (1) Percentages might not add up to 100% due to rounding off DIIs – 18.3% FIIs - 10.6% Others – 6.5% Key DIIs SBI Asset Management Axis Asset Management ICICI Prudential Life Insurance Nippon Life India Asset Management DSP Investment Management Key FIIs Wellington Asset Management Kuwait Investment Authority Vanguard Index Fund Simcah Partners Mirae Asset Management