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1. Why use an integrated hospital
management system?
Patient Management
Software

3. Why use an integrated hospital management system?
There are multiple departments in hospitals that carry out numerous activities on a
daily basis. There is a lot of communication that takes place and information to
share between departments which are crucial and need to be stored in a system
with a good user interface. Hospitals use heterogeneous management systems
like appointment scheduling software, telemedicine software, diagnostic software,
EHR software, billing software, and more. It's a tedious task to maintain all this
software and make a single report from various collections. Now, this requires a
huge team! But what if a single management system could replace these
heterogeneous systems efficiently?

4. An integrated hospital management system is one such system. Like any other hospital
management system, it does not just store information but also connects all the
departments under a single interface. It supports the various departments of a hospital such
as a laboratory, clinic, and pharmacy in a single interface, making it easy for the
departments to interact and share patient information.
Interoperability is the constant chain in any hospital as on average, a patient visiting a
hospital engages at least with two departments. Well, taking the chain of interoperability
digital with an integrated hospital management system will help the hospital attain
efficiency in its core aspects. Here are a few points on how this helps the patients and the
hospital.

5. Patients part:
1. Appointment: Make appointment booking hassle-free by letting your patient's book appointments
online via the website/mobile app.
2. On the dot: Share electronic patient records with departments or patients themselves in no time.
3. Reduce no-shows: Send SMS or email reminders to your patients, reminding them of their
upcoming appointment.
4. Personalized: Send health tips or diet plans to your patients based on their health conditions.
Hospitals part:
1.One for all: An integrated hospital management system will eradicate the need for different
systems as it combines all the department modules.
2. Performance Report: Generate weekly, monthly, or yearly performance reports of the hospital in
a snap of fingers (No! you don't need a team to do this.)
3. Reference: Makes it easy to manage and estimate referral payments to clinics and outsourced
laboratory tests.
4.Marketing: Conduct medical camps remotely with the help of offline camp management modules
and let your patients know through email.

6. Thus, integration is crucial between all the departments of the hospital owing to interoperability.
Integration between the departments will take their communication on a digital pathway, making the
hospital's workflow seamless and easy. Here are the various different areas of integrations in
regards to a hospital.
Hospital-Laboratory: Have you ever had a phase where the laboratory used different software
from that of the hospital? If yes, then you must know how time-consuming each process with the
laboratory could get. But an integrated hospital management system will allow you to share patient
health records and required tests with the laboratory. Likewise, the laboratory can send you the
patient's electronic test results in no time. This eliminates paperwork and other possible manual
work.
Hospital-Pharmacy: How different is a hospital’s pharmacy from a standalone pharmacy? A
pharmacy integrated with a hospital can get patient's e-prescriptions from doctors and provide
timely medications to the in-patients. Further, the pharmacy can even take care of the supplements
that are to be provided to the OT department. This integration allows the doctor to know about the
availability of medicine in the pharmacy or its alternative before prescribing it to the patients.

7. Centralized Data vs Distributed Data:
Hospital-Clinic: Well, parent hospitals do have multi-location clinics, and these clinics can be
integrated with the hospital in a single interface, cases that need prior attention are often shifted to the
hospital and this lets the hospital learn about the patient's history quickly through the health records.
An integrated hospital management system allows the hospital to overlook the functioning of its multi-
location clinics by just switching between the identities of the organization.
(Point of discussion)
Centralized Data or Distributed Data, you have got data to handle. Data that needs to be taken
care of efficiently for the smooth everyday functioning of the hospital. But which is the better way
to do so?
When every department is integrated into a single software, the data is centralized. Thus a patient
ID once created is just carried forward by every department, whereas in the dominance of
heterogeneous software, a patient has to get themselves registered, with every department
attended.

8. Organizing data and generating revenue or performance reports is very easy when the data is
centralized. Most of the integrated patient management systems have the feature of an
analytic dashboard which lets the management create weekly, monthly, or yearly performance
reports of the hospital. When the data is distributed, it takes a lot of time to collect and organize
them. This process is quite a lengthy one and requires a huge team at work.
Cost-wise advantage: Software's have different types of pricing patterns, which may be budget-
friendly or not. Like subscription-based, a percent on your revenue, based on the number of
patients visiting. Having different software is going to charge you in different ways and might end
up very pricey too. On the other side, when just a single piece of software is in use by all the
departments, you are charged by a standard pattern. This gives you the advantage to forecast
the cost you might have to endure and if it's budget-friendly
Patient Experience: Patient satisfaction is a goal that any hospital wishes to achieve. It is the
key to the productivity of the hospital. Perhaps, it creates the goodwill of the hospital. But how
can software keep you far from achieving this?

9. Turn around time: No hospital wishes to increase a patient's turn around time, Neither do
you. But this might be happening unintentionally by the use of different software by
departments. For instance, A patient has to manually take all the health records to the
laboratory and get themselves registered for a test. On receiving the test results, the patient
will again have to take the results to the doctor, themself. This whole process is really time-
consuming for the patients, and such issues can be solved by using a single software.
Technical Issues: Diving into a scenario where a hospital maintains a separate billing
software. Owing to a few technical issues the software turned faulty, which caused chaos at
the reception. Problems like these are Stressful for the patients and are more likely to affect
the reputation of the hospital. Such scenarios could be avoided with a cloud-based Hospital
Management System where the cloud has a backup cloud to ensure such nightmares don't
come true.

10. Flexible Meeting: With all the changes the recent time has bought, Telemedicine has become a
need. Patients now prefer the telemedicine facility for smaller health issues so that long and
discomfort travels could be avoided. Hospitals should adapt themselves to this method of patient
appointment and make sure that their software supports telemedicine. This makes things easy for
patients who are old or who reside far from the hospital. And also helps the hospital in obtaining
patient satisfaction.
Ease for doctors and workers inside the hospital:
Integrating every department of the hospital will ease down a lot of work for the doctors and other
workers of the hospital.
Generating analytical reports with the help of a dashboard.
Reduce manual paperwork by sharing electronic health records.
Effective marketing Via email and SMS.
The right software will increase the efficiency and productivity of the hospital. Hope you found this
blog on the Integrated Hospital management system insightful.

11. Contact Us
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Email us
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t
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Chennai - 600 042.