Michael Brown

Greater San Diego Area United States

Digital Experience Leader: UX / Product / Content / Research & Insights

Technology / Software / Internet

I make digital experiences better. I do this using adaptive, lightweight, and collaborative approaches to research, strategy and experience planning that focuses on developing clarity and alignment for your leadership team; a vision, roadmap and requirements for your delivery team; and a relentless focus on eliminating customer friction and increasing customer delight. This approach, coupled with my deep expertise in digital strategy, development, and user experience has proven successful in helping some of the world's largest companies drive digital engagement, increase online conversions, and foster brand advocacy. CORE COMPETENCIES: ➢ Customer/User Experience (UX) Research, Strat...