AWS Community Day CPH - Three problems of Terraform
Coach redesign jet blue airbus a320 200
1. Coach Redesign
JetBlue Airbus A320-200
MAXIMILIANO FULGUEIRA , HAYLEE LONG, JODE KEEHR, BRIAN
PUGLIESE, RAMYAA RAVICHANDRA
2. Goals for Redesign
Create a design that satisfies users, flight crew, and stakeholders
Fix any errors and introduce features while remaining cost-effect
Maximize safety, reliability, convenience, and comfort
Reduce human error and injury
3. Process
Iterative design
Design -> Test and receive feedback -> Implement and -> redesign
Optimal design vs. Realistic design
Display user-interface prototype on Unity
Cabin layout on SketchUp
Kano Model questionnaires: User feedback specific features
Cost-benefit analysis
7. FAA Regulations: Emergency
Exits
§25.807 Emergency Exits
§25.813 Emergency Exit Access
Type III Exits (60+ seats configured 3x3) must have:
Unobstructed access from the nearest main aisle.
20 in. wide aisle to the exit.
Aisle not more than 5” off-center.
8. FAA Regulations: Aisles
§25.815 Width of Aisle
Passenger seating capacity
Minimum passenger aisle width (inches)
Less than 25 in. from floor 25 in. and more from floor
10 or less 12 15
11 through 19 12 20
20 or more 15 20
9. FAA Regulations: Seats &
Layout
§25.817 Max Number of
Seats Abreast
Aircraft with 1 main
aisle:
3 seats abreast per
side.
§25.803 Emergency
Evacuation
Aircraft with seating
capacity 44+:
Max capacity + crew
evacuated within 90
seconds.
10. Layout Iterations
Cabin Specs
880” front to back
150 seats
Seat pitch 34”, 38”, or 39”
143” wide
20.2” wide aisle
43. Things that stayed how they were
The Seatbelt Symbol being a light overhead
44. Controls and
Displays that
Changed
Overhead Controls
for the:
Personal Light
Personal Fan
Obtaining Service
from Flight
Attendant
Displays:
Multimedia Display
on the back of the
seat
Display for Flight
Attendant
Keeping a LED
indicator overhead
for the Flight
attendant
45. All Iterations
Have
A 16” Touchscreen Display
running a pseudo-Android
Software
Adjustable angle
1920 x 1080 resolution
This provides Optimal Viewing
Distance for the seat
arrangement.
Minimum Distance: 0.8 ft.
Maximum Distance: 2.5 ft.
Visual Acuity: 2.0 ft.
48. Moving To the Screen
Thought a bit….
Why not just put the controls all on the touchscreen?
Pros
Easy to Update
Accessible
Familiar
No Physical moving parts
Low Cost
53. What is the Kano Questionnaire?
• Used to measure customer satisfaction with specific features
of the product
• Based on:
• Satisfaction related level of functionality provided
• All features classified into
• Performance
• Must-be
• Attractive
• Indifferent
54. Examples of questions asked:
I like it
I expect it
I am neutral
I can tolerate it
I dislike it
L
JWhat are your feelings on the following features?
• An adjustable touch screen device in front of you
• A static touch screen device in front of you
• Extra leg room
• Reclining seats
• Adjustable head rest
• Adjustable tray table
57. Differences in cost
Current Costs
Cost of coach seat (return) - $ 360
Cost of even more space/seat (x21) - $ 65
Total - $55,365
Future Costs
Cost of seat (return) - $370
To break even with the current costs
58. Current Problems vs Future Benefits
Current
Limited seating in “Even more space
section”
Extra time and money spent on
maintenance of interiors
Passenger complaints
Future
ALL SEATS ARE EQUAL!
Decrease in maintenance time
Passenger’s complain less (?)
