How to handle international referrals? Best tips of Tim BECKER, lawyer based in Darmstadt, GERMANY, Former President of JURISMUS INTERNATIONAL.
How do I get a referral?
How do I give a case away?
First contact
Communication to the client
Further correspondance
Money!
Closing of the case
2. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How do I get referrals
How do I give a case away
First contact
Communication to the client
Further correspondence
Money!
Closing of the case
www.lindemannpartner.de
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3. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How do I get a referral
Be present
Eurojuris events
Jurismus events
Country-specific
Law-specific (PGs)
Website presentation
www.lindemannpartner.de
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4. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How do I get a referral
Be active
Contact (don´t wait to be asked)
Avoid people you already know
Speeches / Articles / Interviews (inside & outside the
congresses)
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5. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How to receive referrals
Be smart
Find the interesting part of each participant
Don´t let people stand alone
Be competent
Stay with your abilities
Don´t bite off more than you can chew
www.lindemannpartner.de
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6. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How to receive referrals
Be patient
Take time to create trust and opportunity
Be yourself
Do not exagerate
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7. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How to find a lawyer
abroad
Collect information
Business cards
Participation lists
Ask people you trust
e.g. national representatives of JURISMUS
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8. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
How to find a lawyer
abroad
www.eurojuris.net
International Secretariat
National Secretariats
Mailing list
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9. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
First Contact
Email in advance (unknown / long-time-no-see contact)
Mention Eurojuris („New Eurojuris Case“)
Refer to why you choose this law firm / lawyer
Fix the correspondence language
Make it personal
Talk about money
www.lindemannpartner.de
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10. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
First Contact
Ask for any national particularities
Talk about your / the client´s expectations
Time
Money (e.g. reimbursements of costs / fees)
Chances of success
www.lindemannpartner.de
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11. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Communication to the
Client
Introduction of the law firm / the lawyer
Name (if the case) a personal relation / experience
www.lindemannpartner.de
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12. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Communication to the
Client
Introduce the international particularities
In general
Different procedures (e.g. time frame)
Costs
Secrecy provisions
www.lindemannpartner.de
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13. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Communication to the
Client
Introduce the international particularities
Case-related
Things you know about the case-relevant procedure
Share relevant knowledge provided by your colleague
Ask for relevant information
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14. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Further Correspondence
Shorten reaction times
Name a substitute
Agree upon the shares of work
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15. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Further Correspondence
Be reliable
Provide the best service level you may have
Always answer to communication (if personal)
If you cannot deal with a request immediately, tell when you
are going to answer
Act proactively and tell in advance if any problems should
arise
Hold to what you promise – to both sides, client and
colleague
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16. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Further Correspondence
Dissolve any misunderstanding immediately
ECC (Eurojuris Complaints Council)
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17. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Money!
Talk, Talk, Talk
Whenever appropriate, in any case at the first contact
Short time invoicing
Fee cap?
www.lindemannpartner.de
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18. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Money!
Is the client ok?
Is the colleague ok?
Own costs
Professional liability insurance
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19. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Money!
Art. 5.7 CCBE
In professional relations between members of Bars of different
Member States, where a lawyer … entrusts a correspondent
with a particular matter or seeks the correspondent´s advice,
the instructing lawyer is personally bound, even if the client is
insolvent to pay the fees, costs and outlays, which are due to
the foreign correspondent.
Down payment
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20. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
Closing the case
Everybody satisfied?
Everything paid?
No hidden liability?
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21. RECHTSANWÄLTE DR. DR. LINDEMANN, DR. RIST & PARTNER, DARMSTADT
THANK YOU!
Dr. Tim Becker
Rechtsanwalt
Fachanwalt für Gewerblichen Rechtsschutz
www.lindemannpartner.de
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