5. Okay, now on to introductions …
Marika Barranco
Guest Experience Manager—Monterey Bay Aquarium
Sabina Carr
Vice President, Marketing—Atlanta Botanical Garden
Ann Wei-ting Chen
Research Director—Banyan Communications
Lindsay Martin
Director, Administration—Hammer Museum at UCLA
6.
7. Go ahead and share…
#aam2015
@atlbotantical
@hammer_museum #hammermuseum
@montereyAq @mrsmarbar
@chefhopkins
@quincandypdx
#bestpanelever
23. Audience Building
Participant
Engagement
Ladder
Adapted from The Interpreters Training Manual for Museums, Cunningham, 2004
Casual Visitor Experience
Cocktails in the Garden Visitors
Formal Classes
Summer Camps & Public School Programs
Well-Seasoned & Fresh Plates Chef Demos
The Cafe at Linton’s in the Garden
& Garden Chef Demos
29. School Programs
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35. FOOD: AN EDIBLE MEDIUM
35
Food sends a message – so use it
to further your museum’s mission.
Credit: USDA National Agricultural Library
36. DON’T FALL INTO THE TREND TRAP – MAKE YOUR MESSAGE AUTHENTIC
36
Credit: The New York Times,
August 12 2014
37. 37
STAY OUTCOME-FOCUSED; MAKE LOGIC MODELS!
Situation:
Hunger
Input: Raw
Ingredients
Activity:
Prepare
Food
Output: A
Cooked
Meal
Outcome:
Hungry No
More!
38. 38
THINK SYSTEMS, FIND PARTNERS, STAY RELEVANT
Credit: Cultivating Soil Solutions
Can you find partners whose food-related work align with
your mission?
39. 3
9
MAKE YOUR SUCCESS SUSTAINABLE
Engage stakeholders to
ensure long-term success
Credit: Automotive Digital Marketing
Share your success on
multiple platforms: real,
virtual, social…
My strongest connection to food was “planted” early on by my parents at our home in the “Garden State” of New Jersey and the memories of my Mother’s small vegetable garden that provided big bountiful baskets of lettuce, squash, asparagus, tomatoes and more. Each summer I cherished the time spent helping her tend the garden which not only filled our dinner table each night with fresh food but also provided precious family bonding time.
The Garden’s mission is connecting people to plants – the easiest way to do this is through food and to do so in an authentic way. With that said we focused on building a cutting edge, beautifully designed edible garden that could engage people deeply in the importance of health and wellness through edible plants.
But first we had to dig up our old parking lot – this blacktop hadn't seen the light of day in more than 35 years!
Our Edible Garden is no backyard vegetable patch. It's a feast for the eyes demonstrating that fruits and vegetables make beautiful landscape plants.
The Edible Garden includes an Outdoor Kitchen where Atlanta's top chefs present cooking classes and every weekend May through October, the Garden Chef showcases seasonal recipes using ingredients harvested from the Edible Garden. Any harvested food not used in educational programs is donated to the local food bank.
The overall design was inspired by the use of three “crop circles”
Anchored on one end by the Outdoor Vegetable Amphitheatre, Outdoor Demonstration Kitchen on the other. And in the middle a massive 60’ vertical Herb Wall.
And there’s even more action in our new café where we partnered with James Beard award-winning chef Linton Hopkins. We stepped up our offerings in November of last year to meet the growing demand for excellence in food service – that it be as high quality as our guest experience in the Garden.
Building this new garden meant activating it at the get go by attracting the right audiences with dynamic and engaging programming.
This engagement ladder illustrates how we do this successfully.
Market research showed this young demographic was imperative to our success in attracting visitors through our food programs – having fun in unique settings is very top of mind for this Millennial Audience
Of course Women 35-54 are key audience for the edible garden as well though various chef demonstrations, children’s classes and more. They tend to be very affluent with HHI’s hovering at $150K +
With audience in mind we built a successful array of programs……
In 2014, more than 25,000 visitors enjoyed our Garden Chef demos held for free each weekend featuring an in-season vegetable – like okra pictured here.