Retiring President, Beverly B. Wallace and incoming President, Michael O’Boyle from Parallon Business Solutions, a solution provider company at the marcus evans National Healthcare CFO Summit Spring 2012 and the National Healthcare CXO Summit Spring 2012, on creating efficiencies in the healthcare arena. Interview with: Beverly B. Wallace, Retiring President & Michael O’Boyle, newly appointed CEO and President, Parallon Business Solutions

1. Driving Healthcare
Efficiency
through People, Processes and Technology
Interview with: Beverly B. Healthcare organizations must focus to remove and prevent waste with
Wallace, Retiring President & on people, processes and technology physician input, so that physicians
Michael O’Boyle, newly in order to reduce costs, improve have the devices and technologies
appointed CEO and President, workforce satisfaction and maintain a they need to care for patients, but at
Parallon Business Solutions high quality of patient care. a cost that also serves the facility and
its well being.
“Healthcare organizations that focus Pharmacists must also have the
on people, processes and technology
will reduce costs and maintain a high Healthcare latitude to perform clinical
interventions and tasks such as
quality of patient care while also
meeting the demands of new executives must re- tactical order entries. Moving activities
such as order entry into a
healthcare operating models.” says
Michael O’Boyle, newly appointed strategize their consolidated shared services
environment and allowing the
CEO and President, Parallon Business
Solutions. supply chains and pharmacist to focus on clinical
intervention can reduce the cost of
Ahead of the marcus evans take a closer look pharmaceuticals used in patient care
while also improving the clinical
National Healthcare CFO Summit
Spring 2012 and the National at their current outcome of the patient.
Healthcare CXO Summit Spring 2012,
both in Hollywood, Florida, April 26- inventory What piece of advice would you give
to healthcare CEOs today?
28, Wallace and O’Boyle discuss the
tools that can help Healthcare CEOs processes in order Michael O’Boyle: I would say there
improve efficiency.
to remove waste. are two things. One is to really
understand healthcare reform
What can be done to improve and figure out how your organization
workforce management in hospitals will fit into the new paradigm.
today? Secondly, knowing reimbursement
will be reduced, start focusing
Beverly B. Wallace: Everyone is How can healthcare executives today on ways to remove cost to
familiar with the fact that there are optimize inventories and distribution, match the new reimbursement levels
fewer and fewer nurses available, so so that physicians have access to the to be ready for the full
hospitals are reaching out to contract tools they need, when they need implementation of healthcare reform
labor companies to fill positions at a them? in 2016.
premium rate.
Beverly B. Wallace: Healthcare Some executives are taking a wait
The preferred way to look at the executives must re-strategize their and see attitude with respect to
workforce is to increase the utilization supply chains and take a closer look at how reform shakes out but we all
of internal staff and reduce the use of their current inventory processes in know that change has to happen so
premium labor by having the best order to remove waste. we should all focus on improving our
people use processes and costs and operating models without
technologies to optimize their A key area is looking at the OR impacting patient bedside care in
schedules and resources. inventory process and streamlining it preparation for that change.

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professional trends and
breakthrough innovations.
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About Parallon Business Solutions
Parallon Business Solutions is committed to transforming the business of healthcare while maintaining a patient’s first philosophy. Over the
last 12 years, Parallon has proven solutions in 250 hospitals and 2,000 non-acute care providers. Through its 21,000 people and four
business units, Parallon provides revenue cycle and business process expertise, workforce management solutions, supply chain services and
the purchasing power of HealthTrust Purchasing Group.
www.parallon.net
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For more information, please visit www.marcusevans.com
Upcoming Events
Long-Term Care CXO Summit 2012 - www.longtermcaresummit.com
National Healthcare CNO Summit 2012 - www.healthcare-summit.com
To view the web version, please click here: www.healthcare-summit.com/BeverlyBWallaceMichaelOBoyle