QUIZ

2. GENERAL INSTRUCTION:
Read specific instructions provided for in
every part of the quiz.SIDE GLANCING,
ANY FORM OF CHEATING AND ANY FORM
OF ERASURES,SUPERIMPOSITIONS,
ALTERATIONS ARE STRICTLY
PROHIBITED.
(QUIZ IS GOOD FOR 45 MINS)

3. Part I.
Write the word “TRUE” if the statement is correct and write “FALSE” if
the statement is incorrect. Write your answer before the number.
ERASURES ARE NOT ALLOWED. USE
CAPITAL LETTERS only.

4. ________________1. An incident which has the likelihood to escalate into
a critical incident should be addressed promptly and efficiently.
________________2. Reassuring and maintaining confidence is
fundamental to managing a CI, as is restoring confidence where it has
been lost.
________________3. A CI may have a significant and potentially long-term
impact on community engagement and neighborhood policing.
________________4. There is an additional risk that by failing to provide
an effective response, the police may cause repeat victimization.
________________5. An incident can escalate to a CI when the police
response to crime, disorder or anti-social behaviour fails to meet the
expectations of the victim, their family and/or the community.

5. ________________6. Practical incident method or critical incident
technique is a performance appraisal tool in which analyses.
________________7. Critical incident technique is used to collect data
using a set of procedures.
________________8. In critical incident method the observer observes
critical human behaviors, skills used, incidents that occur on the job.
________________9. Critical Incident technique notes down the important
skills, knowledge, mental abilities and other attributes that are required in
the job.
________________10. Critical Incident Appraisal is used as a performance
appraisal process method for employees.

6. ________________11. An emergency is a situation that poses a serious
and immediate risk to health, life or property.
________________12. A crisis can be simply defined as a decisive and
unstable situation whereas an emergency is a situation that poses an
immediate risk to life and property.
________________13. Crises requires immediate interventions and
assistance whereas a crisis may or may not require intervention.
________________14. Crises can also be described as negative changes
that take place in the security, political, economic, environmental and
societal situation of a country.
________________15. A disaster is an event that leads to an unstable or
crucial time.

7. Part II. Enumeration
ERASURES ARE NOT
ALLOWED. USE
CAPITAL LETTERS only.
(1pt each)

8. 1-3. Give the three phases of
critical incident management
4-8. Enumerate the different
critical incident method

9. Part III. Essay: (15 PTS)
1 . Explain the
implication of
crisis and
emergency.
2. Explain the
difference between
crisis and
emergency.

11. KEY TO CORRECTION
 PART 1- TRUE OR FALSE
1. TRUE
2. TRUE
3. TRUE
4. TRUE
5. TRUE
6. FALSE
7. TRUE
8. TRUE
9. TRUE
10. TRUE
11. TRUE
12. TRUE
13. FALSE
14. TRUE
15. FALSE
 PART 2- ENUMERATION
1. Preparing for critical incidents
2. Managing critical incidents
3. Restoring public confidence
4. Review Incident
5. Collect Facts
6. Analyzed Data
7. Determine Outcome
8. Evaluate Solution
 PART 3- ESSAY 1 and 2 RUBRICS
• Organization of thoughts=10 points
• Grammar = 3 points
• Readability = 2 point
TOTAL= 15 points