8. Your own online strategy in 5 steps 1. Determine mission, online targets must be clear 2. Budget / Manpower 3. Who and where is your Target audience 4. Develop Exclusive content 5. Measure effects on targets and optimize results
10. WEBSITE 1. The website - Build it! - Text - Updates 2. Generate traffic - Link exchange - Use Social Media 3. Analyze & Optimize - Stats (Google Analytics)
11. SOCIAL MEDIA & BLOGS Let the right peopleknowthatyouexcist Keep peoplebusybyinteraction. Motivate to stimulate Word of mouth Makesuretheybecomeloyal promotors of YOU
12. HOW TO COMMUNICATE ONLINE USE STRAIGHT PRICIPAL of Paul Gillin Succinct Transparant Responsive Accepting Insightful Genuine Humorous Timely.
15. DO’S DONT’S Be transparent and authentic. Be human. Don’t be a social schizo A profile pic is worth a thousand tweets Social climbing not the best approach Return on engagement It’s not a one-stop shop Best advice? Don’t take anyone else’s advice
18. EXAMPLES Dell community Owncommunity Policyis to replyonevery post Interaction between customers and Dell Result Since introduction -60% less negativity New useful suggestions/improvements
19. Fan fingerprints OG’s core value #1: FANS! For theirlatest album they: Wanted to do something special for fans Fan Fingerprintsused in album artwork Personallysigned Findfingerprint online in artwork Result: Fund money for album Collect data fromtrue fans MOST IMPORTANT: HAPPY FANS!!!