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THE
68%
41%
18%
46%
now purchase goods online, compared to 57% last year.
feel comfortable purchasing any type of B2B product online.
spend 90% or more of their budgets online, which is TWICE as many as in 2013.
plan to increase online purchasing next year.
PERCENTAGEOFONLINERESEARCH
participation by channel
Blogs Social Media
Do Not Participate Other
Google Search Supplier’s Website
3rd Party Websites Product User Review
77% 83.4%
34% 41.8%
10.8% 8.6%
6.4% 7.4%
of B2B buyers conduct online
research before purchasing
a business product.
94%
DIGITAL LANDSCAPE
HOW B2B BUYERS MANAGE THEIR
RESOURCES
Today, B2B buyers in the
U.S. are spending more of
their time and corporate
budgets online than ever.
THECONVERSIONTODIGITAL
Digital has become the link to B2B buyers. This has made
the online omni-channel environment increasingly competitive
and infinitely profitable. To leverage these opportunities and
generate higher revenue, B2B suppliers need to capitalize
on digital demand and engage today's tech-savvy buyers.
While B2B suppliers used to command buyer demand, today's B2B
buyers depend on a wide range of online sources to make their
purchasing decisions. Price remains the principal factor, yet other
aspects are also involved in their corporate spending.
44%
55%
37%
25%
of B2B buyers have
researched an item for their
company using a mobile device.
of 18-to-25 year old buyers
research company products
on mobile devices.
have researched
business goods on
their tablet.
have made a
corporate purchase
on a tablet.
THEMOVETOMOBILE for research
P U R S U I N G
PRICECOMPARISON ONLINE
This study surveyed 500 buyers with annual procurement budgets of $100,000 or more across a wide range of industries.
Sources: Acquity Group, CMO, Biz Report, MediaPost.com
37of B2B buyers feel that a supplier’s website
is the most helpful research tool.
ONLY
%
T A K I N G
MOBILE & TECH
I N T O A C C O U N T
Most marketers have long understood B2B from A to Z, but now digital methods and media have changed the
context of the content. This shift can be seen in the research tactics, purchasing habits, and preferences
of B2B buyers. And it's generating new opportunities to open minds and close deals.
THE CONVERSION TO DIGITAL & SHIFT TO
ONLINE RESEARCH & PURCHASE
2014
DIGITAL
S P E N D I N G
trending
IS
The Internet has intervened in the traditional B2B purchase process. This has led
business in a digital direction and introduced new online options that have
changed how buyers search and spend.
HOW B2B BUYERS CONDUCT
ONLINERESEARCH&
PRICECOMPARISON
21.2%
32.8%
18.2%
27.8%
SPENT ON DIGITAL
LAST YEAR
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
% OF BUDGET SPENT% OF COMPANIES
And this spending shows no sign of ending, with
B2B buyers planning to invest even more of their
time and budgets online in the coming years.
the
SEARCH
FOR
RESEARCH
conduct online research
for at least half of their
corporate purchase.
55%
research 90% of products
online before purchasing
this year.
30%
Tapping into B2B buyers is all a matter of mobile. With all ages using
handheld devices to research and purchase business products, mobile
lets B2B suppliers get directly in touch with corporate buyers
and puts sales opportunities in the palms of their hands.
Now that the B2B buyers’ journey has led them online,
suppliers need to follow their lead and adapt to their digital
demands. By improving their online experience while
delivering greater convenience and value, B2B suppliers
can prove they still mean business.
The way to increase
online sales and revenue
lies in the digital experience.
By offering maximum ease
and efficiency with minimal
time and trouble, B2B buyers
would convert and return to
a supplier's website.
how to use digital to pursue
profits

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The B2B Digital Landscape: No Longer Business as Usual

  • 1. THE 68% 41% 18% 46% now purchase goods online, compared to 57% last year. feel comfortable purchasing any type of B2B product online. spend 90% or more of their budgets online, which is TWICE as many as in 2013. plan to increase online purchasing next year. PERCENTAGEOFONLINERESEARCH participation by channel Blogs Social Media Do Not Participate Other Google Search Supplier’s Website 3rd Party Websites Product User Review 77% 83.4% 34% 41.8% 10.8% 8.6% 6.4% 7.4% of B2B buyers conduct online research before purchasing a business product. 94% DIGITAL LANDSCAPE HOW B2B BUYERS MANAGE THEIR RESOURCES Today, B2B buyers in the U.S. are spending more of their time and corporate budgets online than ever. THECONVERSIONTODIGITAL Digital has become the link to B2B buyers. This has made the online omni-channel environment increasingly competitive and infinitely profitable. To leverage these opportunities and generate higher revenue, B2B suppliers need to capitalize on digital demand and engage today's tech-savvy buyers. While B2B suppliers used to command buyer demand, today's B2B buyers depend on a wide range of online sources to make their purchasing decisions. Price remains the principal factor, yet other aspects are also involved in their corporate spending. 44% 55% 37% 25% of B2B buyers have researched an item for their company using a mobile device. of 18-to-25 year old buyers research company products on mobile devices. have researched business goods on their tablet. have made a corporate purchase on a tablet. THEMOVETOMOBILE for research P U R S U I N G PRICECOMPARISON ONLINE This study surveyed 500 buyers with annual procurement budgets of $100,000 or more across a wide range of industries. Sources: Acquity Group, CMO, Biz Report, MediaPost.com 37of B2B buyers feel that a supplier’s website is the most helpful research tool. ONLY % T A K I N G MOBILE & TECH I N T O A C C O U N T Most marketers have long understood B2B from A to Z, but now digital methods and media have changed the context of the content. This shift can be seen in the research tactics, purchasing habits, and preferences of B2B buyers. And it's generating new opportunities to open minds and close deals. THE CONVERSION TO DIGITAL & SHIFT TO ONLINE RESEARCH & PURCHASE 2014 DIGITAL S P E N D I N G trending IS The Internet has intervened in the traditional B2B purchase process. This has led business in a digital direction and introduced new online options that have changed how buyers search and spend. HOW B2B BUYERS CONDUCT ONLINERESEARCH& PRICECOMPARISON 21.2% 32.8% 18.2% 27.8% SPENT ON DIGITAL LAST YEAR 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% % OF BUDGET SPENT% OF COMPANIES And this spending shows no sign of ending, with B2B buyers planning to invest even more of their time and budgets online in the coming years. the SEARCH FOR RESEARCH conduct online research for at least half of their corporate purchase. 55% research 90% of products online before purchasing this year. 30% Tapping into B2B buyers is all a matter of mobile. With all ages using handheld devices to research and purchase business products, mobile lets B2B suppliers get directly in touch with corporate buyers and puts sales opportunities in the palms of their hands. Now that the B2B buyers’ journey has led them online, suppliers need to follow their lead and adapt to their digital demands. By improving their online experience while delivering greater convenience and value, B2B suppliers can prove they still mean business. The way to increase online sales and revenue lies in the digital experience. By offering maximum ease and efficiency with minimal time and trouble, B2B buyers would convert and return to a supplier's website. how to use digital to pursue profits