16. Involving everybody
Impact
Everyone is
consistently
working on the
Direction exists but right things
inconsistent
Best efforts of discipline
few individuals
but different
directions
25. “No written words, no spoken plea,
can teach our [staff] [how] they should be.
Nor all the [policies] on all the shelves
It’s [how] the [leaders] are themselves”
Adapted from coach John Wooden
26.
27. “Every day, we have an opportunity to make
a difference in people’s lives. We must care
for people in a way that touches their soul,
so that everyone including ourselves – is in
some way healed.”
“What we do is more than a job, more than
a career. It is a sacred trust”