Our Journey: Don't Stop Believin'

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The Loras College Business Analytics Symposium afternoon keynote, Betsy McVay of UnityPoint Health, explored her organizations analytics journey. Highlights included research of best practices, road map development, prioritization, differentiators and challenges related to developing analytics capabilities for a multi-state integrated healthcare system. Those who attended the keynote learned why aligning with key strategies and mission is critical for the success of a high-functioning analytics team.

Data & Analytics

Our Journey:
Don’t Stop Believin’…
Betsy McVay
Executive Director, UnityPoint Health Strategic Analytics
March 25th, 2015

UnityPoint Health Overview
2
Originally formed in 1994

Changing Healthcare Environment
Our Journey: Don’t Stop Believin’…
SourceJohnsHopkins,RWJ2010(GAnderson)
AMT
5
Physical
Therapists
37
Nurses
MTM
19
Clinic Visits
2
Home Care
Agencies
6
Community
Referrals
Anxiety
IMH
13
Meds
Disease
Manage-
ment
8
Physicians
Depression
2
Hospital
Admissions

Our Analytics Journey Begins
4
Our Journey: Don’t Stop Believin’…

How to Use Analytics to Change Healthcare
5
Our Journey: Don’t Stop Believin’…
• Align with Mission and
Strategy
• Think Differently
• Build a Dream Team
• Optimize Your Toolset
• Show Results
• Don’t Underestimate
Culture Change
6 Guiding Principles for Success

Align with Mission and Strategy
6
Improve the Health of
the People and the
Communities We Serve
• Better Experience
• Better Health
• Better Value
It’sNOTaboutbeingbigger. It’saboutbeingbetter.
Our Journey: Don’t Stop Believin’…

Think Differently
FOCUS on the problem
RECOGNIZE and interpret what the
data is saying
STRIVE for the best possible outcome
and solution, but don’t let perfection
hinder you
PLAN and execute proactive solutions
based on the data results
Our Journey: Don’t Stop Believin’…

Build a Dream Team
8
Our Journey: Don’t Stop Believin’…

Optimize Your Toolset
9
Our Journey: Don’t Stop Believin’…

Show Results
• DELIVER relevant solutions
• ENGAGE necessary stakeholders
• COMMUNICATE effectively
• CELEBRATE your success
10
Our Journey: Don’t Stop Believin’…

Don’t Underestimate Culture Change
11
Our Journey: Don’t Stop Believin’…
• Seek to Understand
• Be Accountable and
Transparent
• Dedicate Resources to
Change Management
• Have a Thick Skin
UnityPoint HealthVision:
BestOutcomeforEveryPatientEveryTime

Your Journey – Don’t Stop Believin’…
12
Our Journey: Don’t Stop Believin…
Source: RJMetrics

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