If a complaint has been filed or a problem has come up in your company, you need to investigate what happened and how to deal with it.

1. HOW TO CONDUCT A SUCCESSFUL
WORKPLACE INVESTIGATION
Before starting the investigation, you should determine if
the situation needs one.
Find out if there's a need to
investigate
You have to act right away if the situation causes harm to your
business or employees. You must be clear that you're not pre-
judging anyone and investigating without bias.
Do something ASAP
Find an investigator
Organize your thoughts first. Collect all
information about the problem, including all
materials that caused or were part of the
problem, written reports from supervisors,
and employee complaints.
Planning is key
You need to find an investigator trained or experienced
in various techniques. He should be impartial and can
deal with the situation professionally.
Interview people
One of the most effective ways to do this is to conduct an
interview. Ask questions to those who are involved.
Gather evidence
Gather all the documents pertinent to the investigation. It
may include email messages, personal files, and other
evidence such as photographs, drugs, or stolen items.
You need to figure out what happened based on the
evidence you've gathered and interviews you've
performed.
Evaluate
You need to take action right away. This way,
you'll protect your company and employees and
avoid legal liability for that person's misconduct.
Do something
Document everything.
Prepare an investigation report detailing everything you
did and why you had to do it. Your entire investigation
must be documented.
If a complaint has been filed or a problem has come up in your
company, you need to investigate what happened and how to deal
with it. Here are the steps to a successful workplace investigation.
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