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Millennial Travelers:
Mobile shopping and booking behavior
TRAVEL SHOPPING ON THE GO
Millennials are more likely to shop for flights and hotels on a smartphone.
MOBILE TRAVEL PLANNING
Millennials are comfortable planning and booking trips on a smartphone.
MORE TRUST IN MOBILE
Millennials have confidence in flight and hotel information
found on smartphones.
of millennial travelers say they’ve
used a smartphone to shop for flights
while only 25% of people over 35
years old said the same.1
of millennial travelers say they’ve
used a smartphone to shop for hotels
while only 19% of people over 35
years old said the same.1
FROM LOOKING TO BOOKING
Millennials often purchase on a smartphone after shopping on the
same device.
41% 27%
Only 43% of travelers over the age of 35 are confident they can find all the same flight and
hotel information whether searching on a mobile device or a desktop computer.1
of millennial travelers say they typically purchase
a flight on a smartphone after shopping on one,
while 44% of those who are 35+ say the same.2
59%
of millennial travelers are confident they can
find all the same flight and hotel information
whether searching on a mobile device or a
desktop computer.1
66%
of millennial travelers say they typically book a
hotel room on a smartphone after shopping on one,
while 42% of those who are 35+ say the same.3
64%
thinkwithgoogle.com
About 2/3 of younger travelers are comfortable
planning an entire trip on a smartphone...
...compared to about 1/3 of travelers 35
and older.1
Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=296, 35-65+ n=634, October 2015.
Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=120, 35-65+ year olds n=155, October 2015.
Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=80, 35-65+ year olds n=122, October 2015.
SOURCING
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Millennial travelers mobile shopping booking behavior (Google)

  • 1. Millennial Travelers: Mobile shopping and booking behavior TRAVEL SHOPPING ON THE GO Millennials are more likely to shop for flights and hotels on a smartphone. MOBILE TRAVEL PLANNING Millennials are comfortable planning and booking trips on a smartphone. MORE TRUST IN MOBILE Millennials have confidence in flight and hotel information found on smartphones. of millennial travelers say they’ve used a smartphone to shop for flights while only 25% of people over 35 years old said the same.1 of millennial travelers say they’ve used a smartphone to shop for hotels while only 19% of people over 35 years old said the same.1 FROM LOOKING TO BOOKING Millennials often purchase on a smartphone after shopping on the same device. 41% 27% Only 43% of travelers over the age of 35 are confident they can find all the same flight and hotel information whether searching on a mobile device or a desktop computer.1 of millennial travelers say they typically purchase a flight on a smartphone after shopping on one, while 44% of those who are 35+ say the same.2 59% of millennial travelers are confident they can find all the same flight and hotel information whether searching on a mobile device or a desktop computer.1 66% of millennial travelers say they typically book a hotel room on a smartphone after shopping on one, while 42% of those who are 35+ say the same.3 64% thinkwithgoogle.com About 2/3 of younger travelers are comfortable planning an entire trip on a smartphone... ...compared to about 1/3 of travelers 35 and older.1 Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=296, 35-65+ n=634, October 2015. Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=120, 35-65+ year olds n=155, October 2015. Google/Phocuswright, Leisure Traveler Study base: U.S. leisure travelers 18-34 year olds n=80, 35-65+ year olds n=122, October 2015. SOURCING 1 2 3