MIGRATING TO WINDOWS 7 OR 8 WITH LENOVO'S DEPLOYMENT OPTIMIZATION SOLUTIONS If you haven't migrated from Windows XP, you will soon face security risks, support challenges, and increased costs. Lenovo can customize migration solutions to support your organization—no matter what your infrastructure looks like. Learn how Lenovo can help you: - Create a migration solution that addresses your needs - Get started with your migration - Handle application remediation - Use existing PCs, buy new, or both - Securely and safely dispose of old systems For more information or to see this archived webinar recording go to http://www.lenovo.com/us/en/solutions/xp-migration-webinar.shtml

2. 2
Agenda
2013 LENOVO INTERNAL. ALL RIGHTS
RESERVED.
• Define challenges for XP migrations and beyond
• Review Lenovo’s approach to migration and deployment solutions
through Deployment Optimization
• Review the building blocks associated with Deployment Optimization
• Detail a typical solution using Deployment Optimization

4. 4
ᵡ
Hardware Support
Application Support
In Warranty
Age of PC
ᵡ




Replace Win 7
Upgrade
Questions to consider
• Should we try to make Microsoft’s April 8th
deadline
• Should we take a longer term approach to
migration?
• How can we optimize our end-to-end
deployment process for all systems?
• How much of this will be executed by
technicians?
• Are all of my application truly ready for
Windows 7/8?
• How do I communicate and set
expectations with my users?

5. 5
Traditional manual migration is labor intensive
• Roll-out plan development
• Migration site survey
• Project management
• Desk-side migration delivered by technicians
• ~ 2.5 hours on average sitting at desk
• Up to 1/3 the cost at desk-side
Who is going to do all of this work and how?
Planning and Execution
The migration challenge facing us

6. 6
One size does not fit all
VP Corporate Office
Very low tolerance
for down time
Sales
Remote VPN
Connection
Branch Offices
Multiple PCs
The migration challenge facing us

7. 7
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014
1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2013
Windows 3.0
May 1990
Windows 3.1
April 1992
Windows NT 3.1
July 1993
Windows NT 3.5
Sept 1994
Windows NT 3.51
May 1995
Windows 95
August 1995
Windows NT 4.0
August 1996
Windows 98
June 1998
Windows 2000
Feb 2000
Windows XP
Oct 2001
Windows Vista
Nov 2006
Windows 7
Oct 2009
9 Migrations in 10 Years 1 Migration in 8 Years
Do we still remember how to Migrate?
The migration challenge

9. 9
 Assess & Plan (Lenovo Whiteboard Sessions)
 Windows 7 Image Build and Test (Lenovo Image Consulting)
 Image Load and BIOS Set (Lenovo Manufacturing)
 Desk-Side Installation, Setup and Disconnect (Lenovo Technicians)
 Migrate Data , Settings and Post Deployment Tasks (Lenovo Techs)
 Project Management and Business Process (Lenovo PMO)
 Measure and Report (Lenovo PMO)
 Post Deployment Support (On-Site Lenovo Techs)
Lenovo methodology for new and existing systems
Deploy, refresh and migrate

10. 10
Migration & deployment automation services
Lenovo’ building block approach
Working together to affect deployment costs associated with:
• Deployment Time
• Technician Touch Time
• Solution Complexity
• IT Standardization

12. 12
Solution design – whiteboard session
2013 LENOVO INTERNAL. ALL RIGHTS RESERVED.
It’s a consultative workshop where
your current deployment process is
mapped and we make
recommendations on how these
processes can be improved
It allows different parts of your
organization to come together learn
about best practice solutions other
customers are using and how they
can be used to create efficiencies in
your process
Our solutions team documents your
current and recommended future
process workflows and details the
benefits
Reduced costs across the
deployment including 80%
reduction in deployment time and
transition to a user self serve
deployment process
Deployment
Optimization Whiteboard
Session
Deployment
Design

13. 13
Solution design - A flexible modular approach
Comprehensive Portfolio
 Dynamic, multi-vendor, multi-platform images
 OS and platform migration
 Verification
 Simple Maintenance and support
 Modular deployment tasks
 Scalable
Variability
 Line of Business
 Numerous Location /
Geographies
 Technicians Activities
 User Specific Content
Modules quickly support deployment needs and image changes
Module ModuleModule Module
Module Module
Module Module
Module Module
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6
Deployment
Design

15. 15
Why leverage Lenovo manufacturing
 Advantages of First Stage
 Global
 Capacity
 Time
 The tools and process we use to load to
standard content at manufacturing are the
same tools and process we use to load
customized content at manufacturing
Factory Integration

16. 16 ••© 2011 Lenovo Confidential. All rights reserved.
Deployment
Function
Required
Deployment Time
Deployment w/o
Lenovo
Deployment
Lenovo Image Load
Deployment w/
Lenovo Image
Load & FBS
Image Load to HDD 30 Minutes Customer MFG MFG
Run Sysprep Process 20 Minutes Customer Customer MFG
Install Antivirus
Software
5 Minutes Customer Customer MFG
Install SMS / LANDesk
Software
5 Minutes Customer Customer MFG
Install Additional
Common Apps
10 Minutes Customer Customer MFG
Encrypt Drive 180 Minutes Customer Customer MFG
Shutdown 1 Minute Customer Customer MFG
Deployment Menu
Interview
2 Minutes Customer Customer Customer
Join Domain 2 Minutes Customer Customer Customer
Install User Specific
Apps
10 Minutes Customer Customer Customer
Restart System for
End-user Use
2 Minutes Customer Customer Customer
Total Customer Deployment Time 267 Minutes 237 Minutes 16 Minutes
Deployment Time Savings 0 Minutes 30 Minutes 251 Minutes
Better Best
Factory Integration

18. 18
Lenovo Advanced Deployment Services (ADS)
Automates the post image deployment process from
within the image.
The problem:
After an image is restored to a system, a great deal
of technician time is used to complete configuration
of the image including: joining a domain, installing
user specific applications, or moving user data.
The solution:
ADS can fully automate the image deployment
processes so technician’s touch time is
significantly reduced.
Deployment
Automation
Three Core Functions
• Task Automation
• With network query
intelligence
• User Friendly Logic
Based Menu Wizard
• Automated Migration
• Including automated
decommissioning

19. 19
Typical screenshots
Deployment
Automation

20. 20
Customer Challenges:
• Reducing cost
• Defining variability
• Creating structure/control to
minimize error
• Automating tasks
• Increasing simplicity and user
friendliness
ADS features:
• Data migration
• LOB applications loaded based on AD group
membership
• Automated asset registration – tracking
assets out of the box
• Automated language/regional settings
• A process that restricts user input to prevent
errors (narrows the path)
• Disciplined – everyone complies
Results of using ADS:
IT’s Experience:
• Reduced cost (no tech, no depot, no
downtime)
• Provided same apps as the end-user
had before
End-User’s Experience:
• Simple one-touch interface
• Fast/simple migration
• No downtime (increased end-user
satisfaction)
• The new PC looks like before but faster
Deployment Method: User Self-Serve Rollout
Customer Goal: To automate and simplify the process so end-users want to, and can,
deploy their PC.
Lenovo ADS case study I
Deployment
Automation

21. 21
Customer Challenges:
• Scaling a large deployment with
very little knowledge of the variability
in the environment
• Automating what we know
• Preventing “lone wolf” techs having
their process
ADS features:
• Domain join with AD, telling us
the OU to join
• Automating data migration
• Automating encryption
• Automatically handling the
computer name
Results of using ADS:
IT’s Experience:
• A consistent process that everyone follows
• Don’t have to be mature. Don’t need to have a
handle on the process
• All my issues don’t need to be solved
• IT can get more done with less people
• Reduced touch
End-User’s Experience:
• Fast
• IT technicians can still help me
Deployment Method: Scalable Technician-based Roll Out
Customer Goal: Increase the number of PCs a technician can deploy and with
greater accuracy.
Lenovo ADS case study II
Deployment
Automation

22. 22
Customer Challenges:
• Structured / controlled environment
• “Off the wire” deployments
• Controlling expenses/ slashing costs
• Preventing cross-shipping (users
sending PCs to techs)
• Eliminating downtime
• Recovery capability
ADS features:
• VPN domain join
• LOB applications cached locally for
installation
• Peer-to-Peer data migration
• Automated asset decommissioning
out of asset databases and AD
• Automated DOD scrubbing of the
old system
• Recovery partition
Results of using ADS:
IT’s Experience:
• No extra shipping costs
• Tech’s involvement for issues only
• Assets can be sent straight to recycler
End-User’s Experience:
• No downtime (can still get my job done)
• User empowerment: end-user’s
choice of deployment
• Convenient (can choose when to deploy)
Deployment Method: Remote Sales Force Roll Out and Steady State
Customer Goal: To create a user driven process that is fast, simple, giving users choice,
keeping users up and running, ensuring access to remote office, and that doesn’t require
tons of bandwidth.
Lenovo ADS case study III
Deployment
Automation

23. 23
New systems rollout – Sample workflow
Asset Tag
applied
BIOS set
Base
Image
Loaded
Drivers
Installed
Core apps
loaded
Encryption
if applicable
Role
Optional
App
Installation
Join
Domain
Automatic
Asset
Registration
Automated
Data
Migration
over Peer
to Peer
Managed through a Lenovo Deployment Automation Solution
Lenovo manufacturing
First Boot Services
Customer’s location or
Configuration Center
Solution pauses and is sent to customer location or configuration center Deployment
Automation

25. 25
Technology deployment & migration services
 Suite of deployment services
 Replace end of life/lease IT equipment
 Migrate to new operating systems
 Deploy new applications
 Upgrade existing equipment
 Relocate existing equipment
 Pre-deployment services
 Readiness planning and design
 Assess current environment
 Business process and workflow consulting
 Pilot and POC
 Post-deployment services
 Roving on-site post installation support
 Maintenance and warranty management
 Managed full-lifecycle PC support
 Image maintenance and standardization
 Asset Lifecycle management – on-boarding, off-boarding
 Asset recovery, disposal and management
Lenovo
Deployment
Solutions
Logistics &
Distribution
Image
Development
& Deployment
Asset Tagging
& Tracking
Deployment &
Installation
Asset
Disposal &
Redeploymen
t
Managed
Deployment

27. 27
Identify Identify applications that need to be migrated
Rationalize Eliminate redundant efforts
Assess
Compatibility
Identify and remediate compatibility issues
Plan Plan migration time line with business objectives
Package Package and stage applications for deployment
Deploy Deploy packaged applications to target environment
Application mapping and deployment
2013 LENOVO INTERNAL. ALL RIGHTS
RESERVED.
End-to-end application migration process
OS Migration

28. 28
Windows
XP
Capture
Remove
non-
essential
Apply Win
7/8
Install
applications
Join
domain
Restore
migration
data
Windows 7
Lenovo’s InPlace Migration
2013 LENOVO INTERNAL. ALL RIGHTS
RESERVED.
A fully automated migration from
Windows XP to Windows 7 that is
integrated into a full ITIL Compliant
Process Engine.
• As Fast as 20 Minutes
• No Deskside Technician
• Data Never Leaves the Hard Drive
• Multi Vendor
OS Migration

29. 29
User Readiness for Migration
• Defines User “Ready”
• Email Notification
• Start & End
• Recommend
• Blackout Dates
• Limit Scheduling Possibilities
• Global, Default, Conditional
• Conditions: OU, Group,
Property, and Collection
• Time, Content, Type (Class)
• Blackout Dates
User Readiness Constraints
OS Migration

31. 31
Managed Deployment - Example
6 month project
• January – March
− Upgrade/Integration of the SCCM
2007 to SCCM 2012
− Application Remediation
• March – June
− In-Place Windows 7 Migrations
From WIN XP to WIN 7
− PC Refresh of WIN 7 PC
− PC to Thin Client Window 7
Migration
− Windows XP Embedded to Windows
7 Embedded Migration
• InPlace Windows 7 Migrations / PC
Refresh/ Thin Clients/ Window 7
Embedded
− 480 Units per day
Project Staff
Lead Project Manager
• SCCM 2012 Upgrade & Application
Remediation
− Project Manager
− 2 Site Engineers
− 3-4 Engineer Support Staff
• In-Place Windows 7 Migrations
− Project Manager
− InPlace Migration Architect
− Helpdesk to handle issues
• PC Deployment/Scheduling/Support
− 2 Project Manager
− 2 Scheduling & Dispatch Field
Manager
− 40 Field Technical Engineers

32. 32
 Executive communication (t-45 days)
– Email notice
– High level Gantt chart on the plan
– PMs contact info, Executive sponsor and Town Hall communication
 PM covers these topic at the Town Hall
– Client introduction and support of project
– Explanation of Gantt chart
– End-user email approach going out at t-30, t-15, and support plan
– Explanation of tested, validated, and in prep
 End-user communications (t-30, t-15, t-7 and morning of)
– Provides templates and vehicle to distribute
 Lenovo Project Team weekly updates to client project sponsors
Communication plan - Example
2013 LENOVO INTERNAL. ALL RIGHTS
RESERVED.

33. 33
Managed Deployment - Example
Deploy/
Upgrade
Kick off
Planning &
Schedule
Development
Establish
Reporting/
Update
Cadence
Identification
& Planning
Planning Implementati
on & Testing
Cut-Over &
Sign-Off
Development, T
est Sign-Off
Validate HW
Orders,
technician
onboarding,
roll-out schedule
Department
Head
Communications
Initial End-User
Communications
& Training
Begin Individual
End-User
Communications
Obtain Sigh-Off/
Approvals (key
milestones/changes)
Reporting/
Updates

34. 34
July 1st
Win 7 migration project timeline - Example
ITC Image
Development
•Requirements
Gathered
Project
Kickoff
Meeting
(T-0)
ITC
Develops
Solution
(6 Weeks)
Project Plan &
Communication
Completed
(T+14)
ITC
Updates
(2 Weeks)
Client
Final Test
(2 Weeks)
•InPlace Migration
•PC Deployment
(T+55)
Application
Remediation
Completed
(T+100)
Project
Closure
Meeting
(T-120)
2012 SCCM
Upgrade & Integration
Start
(T+14)
Application Remediation
Start
(T+14)
2012 SCCM
Upgrade & Integration
Completed
(T+70)
JulyFebruary JuneMayAprilMarchJanuaryDecember
InPlace Migration
& PC Deploy
Completed
(T+155)
Client
Tests
Solution
(2 Weeks)

35. 35
Migration & Deployment Automation Services
Working together to affect deployment costs associated with:
• Deployment Time
• Technician Touch Time
• Solution Complexity
• IT Standardization

36. 36
Sign up for a free 1 hour strategy session
How will you approach the April 8 Deadline?
We can help you discover the answer and uncover initial next steps.
Sign up for a free 1 hour “let’s get started” strategy session
Thank you for attending today’s webinar. You will receive an email with your complimentary
White Paper downloads and you will be able to request a free strategy session from your Lenovo
support team.

37. 2013 LENOVO INTERNAL. ALL RIGHTS
RESERVED.