1. CV Application
Latifa Brih
Rabat/ Morocco
Skype ID: latifa.brih
Tel : +212 6969 36923
linkedInID : Latifa Brih
latifa.brih@hotmail.com
RespectedSir,Madame,
I herebysubmitmyresume foryourkindindepthwithbelief thatmyhard work,desire of
achievementandotheraddedskillswill profityourwell establishedorganization.Iamabelieverin
hard workand sincerity;therefore Ialwaysstrive immediatelytobecome anassettothe
organizationIworkwith.IwasworkingasManager CabinCrew with FAS(falconaviationservices)
Abudhabi companysince MARCH/2009 up to July2015, andbefore have workedwithAmiri flight
(presidentialflight) Abudhabi foralmost8yearsas a cabin crew and foundworkingwithinthistwo
companiestobe a veryknowledgeableexperienceandIwouldlike toextendthatexperience.Asyou
will findinmyCV I have extendedexperience inCustomerservice,Publicrelations,office
management,cabinin-house trainings:asin-flightservice,aircrafttechnical practice training,flight
crewroster.I have computerskills(ICDL) certificate,dospeakArabic,EnglishandFrench.Giventhe
chance to work inyour company,Iassure you to discharge mydutiesinthe bestof my
ability.Thankingyouinadvance,
Yours faithfully,

2. Employmenthistory
3/2009 - 7/2014
Manager CabinCrew - FAS( FalconAviationServices),Abudhabi - Permanent
1-Provide in-house trainingfornewjoiners:AB-initiocourse,In-FlightService training&Catering
sessions,CabinPractical Training,Documentation&FlightPaperWork
2-Evaluate crewperformance inflights
3-Explore andRecommendnewpracticesandprocessesforworkdevelopment&service
improvement
4-Maintaina complete recordof Customerpreferences&update profiles
5-Planand Manage all administrative processesanddailyallocationof workassignmentswithinthe
department
6-keyrelationships:*OPSDept.CCassignmentforflights/daysoff/typesof leave*SALESDept.
Catering& special requirementforthe flightandcostcontrol*FINANCEDept.Evaluate and Control all
expensesandcomplywithcompanybudgetpolicy*EngineerDept.Cabinappearance &defects*HR
Dept.Recruiting,CCperformance andCode of Conduct*SafetyDept.Forsecuritycontrol procedures
and companypolicies
7-Cordinate andfollowupwith store keepersforstore expenditure,inventoriesandcontrol of the
budget
2/1997 - 1/2006
VVIPCabinCrew - Presidential Flight,Abudhabi- Permanent
1-Deliverahighstandardof customerservice andsafetyonboardall presidential aircraft
contributingtoconsistentservice excellence.
2-Carry out inflightdutiesasinstructedbythe CTP/Purser/Senior.
3-Contribute tothe teamharmonywithinthe cabinservice team.
4-Office workshop
9/1992 - 2/1997
Firstclass CabinCrew - Royal Air Maroc,Casablanca/ morocco - Permanent
1-Ensure on boardpassengersreceive ahighstandardof service andmake theirflightmemorable by
exceptionalcare
2-Ensure safetystandardon boardand firstaid ina calm reassuringandprofessional manner.

3. Education
9/1988 - 9/1991
DEUG, - Universityof economic&political sciences
5/2006 - 7/2006
ICDL certificate ( InternationalComputerDrivingLicence), - Compubase school /Abudhabi
Word, excel,powerpoint,access,internet
Languages
English– fluent/French –fluent/Arabic- fluent
Activity
Professional Training:
- Certificate of ServiceManagementWorkshopJuly1997.
- Certificate of FlyingHighwithCustomerService July1999.
- Certificate of CRMCourse:CrewResource ManagementNov.2000 /December2003.
-Firstaidtraining
-SEP:safetyandemergencyprocedures.
VolunteeringWork
Nov.2014 –April.2015 Florida.USA in the following:
1-Permaculture (organicplantation)inHudson.Florida
2-boat sailing(Catamaran) inMarathon.Florida
3-interiordesignerassistantof acelebrityinMiami.Florida
Personal
TravelingforexplorationSeptember2015 (1 monthinthe Amazonof Peru)