Crossroads Global is a recognised authority in the field of intercultural management,diversity & inclusion,& expat relocation.We operate around the world through a global network of associates and partners.

1. Thriving
in
a
New
Culture
By
Crossroads
Global
Monika
Chauhan-­‐Stok
For
AWCL
October
21st
www.crossroads-global.com

2. An
overview
• IntroducEons
• Challenges
and
opportuniEes
• Culture
–
what
it
means
to
you
• The
AdaptaEon
Cycle
(Culture
Shock!!)
• PracEcal
strategies
and
next
steps

3. ObjecEves
• To
enable
you
to
understand
important
cultural
challenges
and
opportuniEes
when
moving
• To
provide
pracEcal
hints,
Eps
and
strategies
for
successfully
making
the
transiEon
to
a
new
culture
• To
ensure
a
successful
transiEon
both
for
you
and
your
family

4. Cross
cultural
training,
consultancy
and
coaching
services
 Cross-­‐Cultural
RelocaEon
Training
 Culture
Awareness
Training
 Spouse
Support
Programme
 On-­‐site
Coaching
 Coaching
over
telephone
 RepatriaEon
Training
 Family
Programmes
for
internaEonal
assignees
 Global
Leadership
Programmes
 Network
of
established
country
specialists
and
consultants
in
over
25
countries
and
growing

5. Challenges
&
OpportuniEes
• CommunicaEng
effecEvely
• Understanding
protocol
• Staying
in
touch
• Developing
new
rouEnes

6. Challenges
&
OpportuniEes
• CreaEng
a
home
• Making
new
friends
• Work-­‐life
balance
• Leaving
a
career
• Dealing
with
culture
shock

7. Business Etiquette & Protocol
• Greetings
• Business Cards
• Gifts
• Business Hours
• Business Attire
• Making Appointments
• Gestures & Body Language
• Dining, Entertaining, & Hosting
• Tipping
• Conversation Topics

8. Cultural Transition cycle
Honeymoon
Euphoria
Energy
Differences seem minor
New and exciting
Depression and Isolation
Losing touch with home culture
Awareness of deep cultural
differences
Loss of self-esteem
Loss of support of family/friends
Feeling threatened
Withdrawal, depression, tension,
fatigue, homesickness
Stereotyping and hostility toward
host nationals
Autonomy and
Integration
Learning to value cultural
differences
Relaxed
Open Minded
Support networks
Newfound self-confidence

9. Contact us….
Contact us for more information
+44 20 70 600 650 (UK)
+352 691 71 0606 (Luxembourg)
www.crossroads-global.com
info@crossroads-global.com