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“Basic Contact Tracing and
Health Monitoring Reporting
using TKC”
Quezon City Epidemiology and
Surveillance Unit
QUEZON CITY’S DISEASE
SURVEILLANCE & CONTACT
TRACING SYSTEM
DATA SOURCE
▪ Hospital Reports
▪ Self-Reported
▪ Barangay Reported
▪ Health Center Reported
▪ DOH (CDRS)
▪ DOH (LINELIST)
**COVID Document
Repository System
DATA SOURCE
▪ Hospital Reports
▪ Self-Reported
▪ Barangay Reported
▪ Health Center Reported
▪ DOH (CDRS)
▪ DOH (LINELIST)
DATA MANAGEMENT
TEAM
PUBLIC HEALTH
SURVEILLANCE UNIT
**Data process
and endorsement
**COVID Document
Repository System
**Data encoding
Workplace Surveillance
• Monitoring and Contact
Tracing of QC
Workplaces/Companies
CONTACT TRACING
(Health Center)
Health Center
(Field/Phone Contact Tracing)
• Validation of Cases
• Contact Tracing
• Swabbing of Close Contact
• Analysis of situation on the area
• Monitoring of Cases
DATA ANALYSIS
- Daily COVID-19
Report
- Analysis of
COVID-19 Data
CONTACT TRACING
(Health Center)
Health Center
(Field/Phone Contact Tracing)
• Validation of Cases
• Contact Tracing
• Swabbing of Close Contact
• Analysis of situation on the area
• Monitoring of Cases
Workplace Surveillance
• Monitoring and Contact Tracing
of QC Workplaces/Companies
DATA
PROCESSING
SARS-CORONAVIRUS 2
• Coronaviruses (CoVs) are a large number
of viruses
✓ You need a powerful microscopes to see
them
✓ “Corona” means crown
SARS-CORONAVIRUS 2
SARS-CORONAVIRUS 2
• This is the third coronavirus to have done
so since 2002
✓ Severe Acute Respiratory Syndrome
(SARS) CoV emerged in Guangdong, China,
in 2002.
✓ Middle Eastern Respiratory Syndrome
(MERS) CoV emerged in the Middle east in
2012
✓ SARS Cov 2 emerged in Wuhan, China in
2019
SARS-CORONAVIRUS 2
SARS-CORONAVIRUS 2
• The virus primarily spreads between
people through close contact and via
aerosols and respiratory droplets that are
exhaled when talking, breathing, or
otherwise exhaling, as well as those
produced from coughs or sneezes.
• The World Health Organization (WHO)
on March 11, 2020, has declared the novel
coronavirus (COVID-19) outbreak a global
pandemic
SARS-CORONAVIRUS 2
SARS-CORONAVIRUS 2
• SARS-CoV-2 probably originated in bats.
• They Infect a side range of mammals and
birds
• Special coronaviruses have jumped species
and can be transmitted between people.
• Bats are considered the most likely natural
reservoir of SARS-CoV-2. Differences
between the bat coronavirus and
SARS-CoV-2 suggest that humans may have
been infected via an intermediate host.
• Transmission of SARS-CoV-1 and 2 from mammals as
biological carriers to human.
• Reorient the School clinic teachers
and safety officers about basics of
Covid-19 and basic contact tracing
• Shift to an electronic information
system for better information
sharing (TKC)
• To Utilize TKC as a self reporting
tool in monitoring health status of
school staff, teachers and
students
OBJECTIVES:
CASE
DETECTION
AND CONTACT
TRACING
1. Contact tracing starts with Case detection
1. SUSPECTED CASES
- A suspect case is a person who
meets the clinical and epidemiological
criteria.
TYPES OF PATIENTS
✓ SUSPECTED CASES A suspect case
is a person who meets the clinical
and epidemiological criteria.
TYPES OF PATIENTS
CLINICAL CRITERIA
Acute onset of fever AND
cough OR acute onset of
ANY THREE or MORE of
the ff signs and symptoms
(fever, cough, weakness,
fatigue, headache, myalgia,
sore throat, coryza, dyspnea,
nausea/vomiting, diarrhea,
altered mental status)
EPIDEMILOGICAL CRITERIA
• Residing or working in an area with
high-risk of transmission (closed
settings) OR health settings anytime
within the 14 days prior to symptom
onset
• Travel to area with community
transmission anytime within the 14
days prior to symptom onset
• Patient with severe acute respiratory
illness
TYPES OF PATIENTS
2. PROBABLE CASES
A probable case meets the following
definitions:
✓ A patient who meets the clinical
criteria AND is a contact of a
probable or confirmed case, or
epidemiologically linked to a
cluster of cases with at least one
confirmed case within the cluster.
TYPES OF PATIENTS
PROBABLE CASES
✓ A person with recent onset of
anosmia (loss of smell) or ageusia
(loss of taste) in the absence of any
other identified cause
✓ A suspect case with chest imaging
showing findings suggestive of
COVID-19 disease.
TYPES OF PATIENTS
3. CONFIRMED CASES
✓ Patients with Positive Results from
a Recognized Laboratory.
RT-PCR (Real Time Polymerase Chain Reaction)
RNA DETECTED and Positive Antigen Test
TYPES OF CONFIRMED CASES:
ASYMPTOMATIC CASE
Patients with no sign or
symptoms
SYMPTOMATIC CASE
Patients with sign or
symptoms
✓ Cough
✓ Colds
✓ Fever
✓ Sore Throat
✓ Tiredness
✓ Loss of taste
✓ Loss of smell
✓ Diarrhea
COMMON SIGNS
& SYMPTOMS
Extreme Fever
Chest pain When
Breathing
Loss of speech or
mobility, or confusion
Shortness of Breath or
difficulty in breathing
SEVERE SYMPTOMS
Bluish lips or face (May
indicate lack of oxygen)
QUARANTINE VS ISOLATION
Quarantine – The restriction of movement, or
separation from the rest of the population, of
healthy persons who may have been exposed
to the virus, with the objective of monitoring
their symptoms and ensuring early detection
of cases (MC No. 2020-0020)
Isolation – the separation of ill or infected
persons from others to prevent the spread
of infection or contamination (MC No. 2020-
0020)
✓ During sneezes, coughs,
talking. (Landing in the eyes,
nose or mouth of people.)
✓ Touching surfaces that may
have viruses from someone’s
respiratory droplets (Hands
infected with virus can travel
to eyes, nose or mouth by
touching it
INFECTIOUS RESPIRATORY
DROPLETS AND AEROSOLS
CAN TRAVEL:
• Time from when someone is
infected until symptoms
develop.
• The SARS-Cov-2 incubation
period ranges from 2-14
days.
• Average of people will
become ill by 5 days after they
get infected.
INCUBATION PERIOD
INFECTIOUS PERIOD OF COVID-19
SYMPTOMATIC
Two (2) days before the
onset of Symptoms until
its disappearance.
ONSET OF
SYMPTOMS
INFECTIOUS PERIOD
INFECTIOUS PERIOD OF COVID-19
ASYMPTOMATIC
Two (2) days before and
ten (10) days after the
swab test
SWAB
TEST
INFECTIOUS PERIOD
• Someone who was at least 2 meters
away from a Confirmed case from a
cumulative total of 15minutes or
more over a 24-hour period.
• Direct physical contact with a
probable or a confirmed case.
CLOSE CONTACTS
1. MILD CASE - patients with mild
symptoms and stable vital signs.
Unless the patient belongs to high-
risk subgroups or has
comorbidities, they are often not
admitted to a treatment facility
2. MODERATE CASE - patients with
difficulty breathing, altered mental
status, considered high-risk or in
need of hospital care
CASE CLASSIFICATION
3. SEVERE CASE - confirmed case
classified as either severe pneumonia
or suspect, probable or confirmed
case of COVID-19, exhibiting severe
(shortness of breath, confusion, or
50% lung involvement on imaging)
signs or symptoms.
CASE CLASSIFICATION
4. CRITICAL CASE - or suspect, probable
or confirmed case of COVID-19 with
impending or ongoing respiratory
failure, in need of mechanical
ventilation, or with evidence of end-
organ damage
CASE CLASSIFICATION
COORDINATED OPERATIONS TO
DEFEAT EPIDEMIC (COVID-19 CODE
TEAM)
Contingency Plan:
1. Early Detection of Signs and Symptoms
2. Management and Identification of Signs and Symptoms in
the isolation room while waiting for the School Health
Officer
3. Notification of the QCESU/Health
Centers/parents/guardians.
4. Transport of the individual from school to health facility/
home.
5. Contact Tracing
COORDINATED OPERATIONS TO
DEFEAT EPIDEMIC (COVID-19 CODE
TEAM)
1. Early Detection of COVID-19
Self-Check
before
Leaving
Before leaving for household visits, each students, teacher
or personnel should self-assess using the following
questions:
If the answer is No to all
three symptom questions
(cough, fever, fast
breathing) after 14 days,
then it is cleared to go the
school
But if the
student/teacher/personnel
is experiencing symptoms
of COVID-19 they should
inform their teachers or
supervisors, self report and
undergo immediate
quarantine
Is any member of
my household
presenting any of
COVID-19
symptoms -
cough, fever and
fast breathing?
Have I come into
close contact (<2
meters) with
anyone displaying
any of the COVID-
19 symptoms in
the last 14 days?
Am I having any of
the following
COVID-19
symptoms -
cough, fever and
fast breathing?
COORDINATED OPERATIONS TO
DEFEAT EPIDEMIC (COVID-19 CODE
TEAM)
1. Early Detection of COVID-19
Upon
Arrival
in the
School
Upon arrival students/teachers/personnel are required for
temperature check.
Isolation in a safe place
(free from stigma) until a
School Clinic Teacher or
Safety Officer came
Assessment will be done by the
School Clinic Teacher/Safety
Officer if the individual needs to
be brought in the hospital or for
home observation
Student/Teacher/Personnel who is experiencing COVID-19
Symptoms
The School Clinic Teacher will then immediately notify the
CESU for immediate Contact tracing.
COORDINATED OPERATIONS TO
DEFEAT EPIDEMIC (COVID-19 CODE
TEAM)
2. Management of Signs and Symptoms
When to Get Emergency Care
Call for emergency care or if the individual of any age has any of the
warning or emergency signs below:
• Fast breathing or trouble breathing
• Bluish or gray skin color
• Not drinking enough fluids (not going to the bathroom or making as
much urine as they normally do)
• Severe or persistent vomiting
• Not waking up or not interacting
• Being so irritable that the child does not want to be held
• Flu-like symptoms improve but then return with fever and worse cough
• Has other conditions (like heart or lung disease, diabetes, or asthma)
and develops flu symptoms, including a fever and/or cough.
COORDINATED OPERATIONS TO
DEFEAT EPIDEMIC (COVID-19 CODE
TEAM)
3. Notification of the Authorities.
School- QCESU
reporting
system
School Clinic Teachers/Safety Officer will inform and
report the cases to QCESU through email
The Contact tracing team in
the health centers will
provide advise for
Isolation/Quarantine and
assist/guide the patient for
booking of the free swab
test in the Health Centers.
The Contact tracing team
will also be the one to
advise the individual
regarding the
quarantine/Isolation Period
depending on his/her case.
The QCESU now will notify and endorse the cases to the
Health Center Contact tracing team
Suspected
case/Close
Contacts
Endorse
ment of
Case
Reported
Advise for
quarantine/
Isolation
and testing
Identification
Reporting and Notifying
Suspected Patient with
symptoms and Close
Contacts will be
Identified by the school
Safety Officer through
initial contact tracing
SO/School Clinic
Teacher will initiate
initial Contact tracing
and report the cases
to QCESU
The Contact tracing team will
provide advise for
Quarantine/Isolation and will guide
the Individual for the Free swab test
in the nearest health center
Barangay Health Center
Case management
Quarantine/Isolation
The cases will be
endorsed to the
nearest Health Center
of the case for contact
tracing and
verification
Quaranti
ned
/Isolated
Pertinent case details:
• Full Name
• Birthday
• Age
• Address (Street, Barangay, City)
• Contact number
• Case status (Symptomatic or Asymptomatic)
• Symptoms and onset
• Possible exposure (Date, Place, Person,
Nature)
• Close Contacts (with timeline)
References:
• PHILHEALTH Circular No. 2020-0009
• DOH Department Memorandum No.
2020-0439
• DOH Memorandum No. 2022-0013
Hotline numbers:
02-8703 2759
02-8703 4398
Cellphone Number:
0916 122 8628
0908 639 8086
Kylebatacandolo.qcesu@gmail.com
Local Government of Quezon City
QUEZON CITY EPIDEMIOLOGY AND SURVEILLANCE UNIT
QCXperience, QC Memorial Circle, Diliman, Quezon City
Email: qcsurveillance@quezoncity.gov.ph
Contact No: 8703-2759/8703-4398

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Basic Contact tracing for Schools.pdf

  • 1. “Basic Contact Tracing and Health Monitoring Reporting using TKC” Quezon City Epidemiology and Surveillance Unit
  • 2. QUEZON CITY’S DISEASE SURVEILLANCE & CONTACT TRACING SYSTEM
  • 3. DATA SOURCE ▪ Hospital Reports ▪ Self-Reported ▪ Barangay Reported ▪ Health Center Reported ▪ DOH (CDRS) ▪ DOH (LINELIST) **COVID Document Repository System
  • 4. DATA SOURCE ▪ Hospital Reports ▪ Self-Reported ▪ Barangay Reported ▪ Health Center Reported ▪ DOH (CDRS) ▪ DOH (LINELIST) DATA MANAGEMENT TEAM PUBLIC HEALTH SURVEILLANCE UNIT **Data process and endorsement **COVID Document Repository System **Data encoding
  • 5. Workplace Surveillance • Monitoring and Contact Tracing of QC Workplaces/Companies CONTACT TRACING (Health Center) Health Center (Field/Phone Contact Tracing) • Validation of Cases • Contact Tracing • Swabbing of Close Contact • Analysis of situation on the area • Monitoring of Cases
  • 6. DATA ANALYSIS - Daily COVID-19 Report - Analysis of COVID-19 Data CONTACT TRACING (Health Center) Health Center (Field/Phone Contact Tracing) • Validation of Cases • Contact Tracing • Swabbing of Close Contact • Analysis of situation on the area • Monitoring of Cases Workplace Surveillance • Monitoring and Contact Tracing of QC Workplaces/Companies DATA PROCESSING
  • 7. SARS-CORONAVIRUS 2 • Coronaviruses (CoVs) are a large number of viruses ✓ You need a powerful microscopes to see them ✓ “Corona” means crown SARS-CORONAVIRUS 2
  • 8. SARS-CORONAVIRUS 2 • This is the third coronavirus to have done so since 2002 ✓ Severe Acute Respiratory Syndrome (SARS) CoV emerged in Guangdong, China, in 2002. ✓ Middle Eastern Respiratory Syndrome (MERS) CoV emerged in the Middle east in 2012 ✓ SARS Cov 2 emerged in Wuhan, China in 2019 SARS-CORONAVIRUS 2
  • 9. SARS-CORONAVIRUS 2 • The virus primarily spreads between people through close contact and via aerosols and respiratory droplets that are exhaled when talking, breathing, or otherwise exhaling, as well as those produced from coughs or sneezes. • The World Health Organization (WHO) on March 11, 2020, has declared the novel coronavirus (COVID-19) outbreak a global pandemic SARS-CORONAVIRUS 2
  • 10. SARS-CORONAVIRUS 2 • SARS-CoV-2 probably originated in bats. • They Infect a side range of mammals and birds • Special coronaviruses have jumped species and can be transmitted between people. • Bats are considered the most likely natural reservoir of SARS-CoV-2. Differences between the bat coronavirus and SARS-CoV-2 suggest that humans may have been infected via an intermediate host.
  • 11. • Transmission of SARS-CoV-1 and 2 from mammals as biological carriers to human.
  • 12. • Reorient the School clinic teachers and safety officers about basics of Covid-19 and basic contact tracing • Shift to an electronic information system for better information sharing (TKC) • To Utilize TKC as a self reporting tool in monitoring health status of school staff, teachers and students OBJECTIVES:
  • 14. 1. Contact tracing starts with Case detection
  • 15. 1. SUSPECTED CASES - A suspect case is a person who meets the clinical and epidemiological criteria. TYPES OF PATIENTS
  • 16. ✓ SUSPECTED CASES A suspect case is a person who meets the clinical and epidemiological criteria. TYPES OF PATIENTS CLINICAL CRITERIA Acute onset of fever AND cough OR acute onset of ANY THREE or MORE of the ff signs and symptoms (fever, cough, weakness, fatigue, headache, myalgia, sore throat, coryza, dyspnea, nausea/vomiting, diarrhea, altered mental status) EPIDEMILOGICAL CRITERIA • Residing or working in an area with high-risk of transmission (closed settings) OR health settings anytime within the 14 days prior to symptom onset • Travel to area with community transmission anytime within the 14 days prior to symptom onset • Patient with severe acute respiratory illness
  • 17. TYPES OF PATIENTS 2. PROBABLE CASES A probable case meets the following definitions: ✓ A patient who meets the clinical criteria AND is a contact of a probable or confirmed case, or epidemiologically linked to a cluster of cases with at least one confirmed case within the cluster.
  • 18. TYPES OF PATIENTS PROBABLE CASES ✓ A person with recent onset of anosmia (loss of smell) or ageusia (loss of taste) in the absence of any other identified cause ✓ A suspect case with chest imaging showing findings suggestive of COVID-19 disease.
  • 19. TYPES OF PATIENTS 3. CONFIRMED CASES ✓ Patients with Positive Results from a Recognized Laboratory. RT-PCR (Real Time Polymerase Chain Reaction) RNA DETECTED and Positive Antigen Test
  • 20. TYPES OF CONFIRMED CASES: ASYMPTOMATIC CASE Patients with no sign or symptoms SYMPTOMATIC CASE Patients with sign or symptoms ✓ Cough ✓ Colds ✓ Fever ✓ Sore Throat ✓ Tiredness ✓ Loss of taste ✓ Loss of smell ✓ Diarrhea COMMON SIGNS & SYMPTOMS
  • 21. Extreme Fever Chest pain When Breathing Loss of speech or mobility, or confusion Shortness of Breath or difficulty in breathing SEVERE SYMPTOMS Bluish lips or face (May indicate lack of oxygen)
  • 22. QUARANTINE VS ISOLATION Quarantine – The restriction of movement, or separation from the rest of the population, of healthy persons who may have been exposed to the virus, with the objective of monitoring their symptoms and ensuring early detection of cases (MC No. 2020-0020) Isolation – the separation of ill or infected persons from others to prevent the spread of infection or contamination (MC No. 2020- 0020)
  • 23. ✓ During sneezes, coughs, talking. (Landing in the eyes, nose or mouth of people.) ✓ Touching surfaces that may have viruses from someone’s respiratory droplets (Hands infected with virus can travel to eyes, nose or mouth by touching it INFECTIOUS RESPIRATORY DROPLETS AND AEROSOLS CAN TRAVEL:
  • 24. • Time from when someone is infected until symptoms develop. • The SARS-Cov-2 incubation period ranges from 2-14 days. • Average of people will become ill by 5 days after they get infected. INCUBATION PERIOD
  • 25. INFECTIOUS PERIOD OF COVID-19 SYMPTOMATIC Two (2) days before the onset of Symptoms until its disappearance. ONSET OF SYMPTOMS INFECTIOUS PERIOD
  • 26. INFECTIOUS PERIOD OF COVID-19 ASYMPTOMATIC Two (2) days before and ten (10) days after the swab test SWAB TEST INFECTIOUS PERIOD
  • 27. • Someone who was at least 2 meters away from a Confirmed case from a cumulative total of 15minutes or more over a 24-hour period. • Direct physical contact with a probable or a confirmed case. CLOSE CONTACTS
  • 28. 1. MILD CASE - patients with mild symptoms and stable vital signs. Unless the patient belongs to high- risk subgroups or has comorbidities, they are often not admitted to a treatment facility 2. MODERATE CASE - patients with difficulty breathing, altered mental status, considered high-risk or in need of hospital care CASE CLASSIFICATION
  • 29. 3. SEVERE CASE - confirmed case classified as either severe pneumonia or suspect, probable or confirmed case of COVID-19, exhibiting severe (shortness of breath, confusion, or 50% lung involvement on imaging) signs or symptoms. CASE CLASSIFICATION
  • 30. 4. CRITICAL CASE - or suspect, probable or confirmed case of COVID-19 with impending or ongoing respiratory failure, in need of mechanical ventilation, or with evidence of end- organ damage CASE CLASSIFICATION
  • 31. COORDINATED OPERATIONS TO DEFEAT EPIDEMIC (COVID-19 CODE TEAM) Contingency Plan: 1. Early Detection of Signs and Symptoms 2. Management and Identification of Signs and Symptoms in the isolation room while waiting for the School Health Officer 3. Notification of the QCESU/Health Centers/parents/guardians. 4. Transport of the individual from school to health facility/ home. 5. Contact Tracing
  • 32. COORDINATED OPERATIONS TO DEFEAT EPIDEMIC (COVID-19 CODE TEAM) 1. Early Detection of COVID-19 Self-Check before Leaving Before leaving for household visits, each students, teacher or personnel should self-assess using the following questions: If the answer is No to all three symptom questions (cough, fever, fast breathing) after 14 days, then it is cleared to go the school But if the student/teacher/personnel is experiencing symptoms of COVID-19 they should inform their teachers or supervisors, self report and undergo immediate quarantine Is any member of my household presenting any of COVID-19 symptoms - cough, fever and fast breathing? Have I come into close contact (<2 meters) with anyone displaying any of the COVID- 19 symptoms in the last 14 days? Am I having any of the following COVID-19 symptoms - cough, fever and fast breathing?
  • 33. COORDINATED OPERATIONS TO DEFEAT EPIDEMIC (COVID-19 CODE TEAM) 1. Early Detection of COVID-19 Upon Arrival in the School Upon arrival students/teachers/personnel are required for temperature check. Isolation in a safe place (free from stigma) until a School Clinic Teacher or Safety Officer came Assessment will be done by the School Clinic Teacher/Safety Officer if the individual needs to be brought in the hospital or for home observation Student/Teacher/Personnel who is experiencing COVID-19 Symptoms The School Clinic Teacher will then immediately notify the CESU for immediate Contact tracing.
  • 34. COORDINATED OPERATIONS TO DEFEAT EPIDEMIC (COVID-19 CODE TEAM) 2. Management of Signs and Symptoms When to Get Emergency Care Call for emergency care or if the individual of any age has any of the warning or emergency signs below: • Fast breathing or trouble breathing • Bluish or gray skin color • Not drinking enough fluids (not going to the bathroom or making as much urine as they normally do) • Severe or persistent vomiting • Not waking up or not interacting • Being so irritable that the child does not want to be held • Flu-like symptoms improve but then return with fever and worse cough • Has other conditions (like heart or lung disease, diabetes, or asthma) and develops flu symptoms, including a fever and/or cough.
  • 35. COORDINATED OPERATIONS TO DEFEAT EPIDEMIC (COVID-19 CODE TEAM) 3. Notification of the Authorities. School- QCESU reporting system School Clinic Teachers/Safety Officer will inform and report the cases to QCESU through email The Contact tracing team in the health centers will provide advise for Isolation/Quarantine and assist/guide the patient for booking of the free swab test in the Health Centers. The Contact tracing team will also be the one to advise the individual regarding the quarantine/Isolation Period depending on his/her case. The QCESU now will notify and endorse the cases to the Health Center Contact tracing team
  • 36. Suspected case/Close Contacts Endorse ment of Case Reported Advise for quarantine/ Isolation and testing Identification Reporting and Notifying Suspected Patient with symptoms and Close Contacts will be Identified by the school Safety Officer through initial contact tracing SO/School Clinic Teacher will initiate initial Contact tracing and report the cases to QCESU The Contact tracing team will provide advise for Quarantine/Isolation and will guide the Individual for the Free swab test in the nearest health center Barangay Health Center Case management Quarantine/Isolation The cases will be endorsed to the nearest Health Center of the case for contact tracing and verification Quaranti ned /Isolated
  • 37. Pertinent case details: • Full Name • Birthday • Age • Address (Street, Barangay, City) • Contact number • Case status (Symptomatic or Asymptomatic) • Symptoms and onset • Possible exposure (Date, Place, Person, Nature) • Close Contacts (with timeline)
  • 38. References: • PHILHEALTH Circular No. 2020-0009 • DOH Department Memorandum No. 2020-0439 • DOH Memorandum No. 2022-0013
  • 39. Hotline numbers: 02-8703 2759 02-8703 4398 Cellphone Number: 0916 122 8628 0908 639 8086 Kylebatacandolo.qcesu@gmail.com
  • 40. Local Government of Quezon City QUEZON CITY EPIDEMIOLOGY AND SURVEILLANCE UNIT QCXperience, QC Memorial Circle, Diliman, Quezon City Email: qcsurveillance@quezoncity.gov.ph Contact No: 8703-2759/8703-4398