1. 02 May 2003
Dear Kacee
Please find attached a letter of commendation from Mr Greenwood
expressing his gratitude and appreciation for the assistance you gave him
recently.
This commendation clearly highlights your dedication in providing a high leve!
of customer service to Traveltrain passengers.
The professionalism and consideration to passenger comfort and wellbeing
that you display is indicative of the high standard of customer service that QR
Traveltrain prides itself in providing the travelling public. Your friendly and
courteous manner gives great pleasure to many passengers and makes their
journey most enjoyable and relaxing.
I am personally very proud of your conduct in this regard and join Mr
Greenwood in praising you for your efforts.
Please be assured that your ongoing service and dedication to passenger
needs is appreciated and duly recognised.
Congratulations on a job well done.
Yours sincerely
Manager Onboard Services
Roma Street
TRAVELTRAIN
A.B.N. 47 564 947 264