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“LEAN SIX SIGMA REDUCES TIME VARIABILITY IN
RESILIENCE-DRIVEN / HIGH RELIABILITY
CONSTRUCTION ORGANISATIONS.”

      COURSE: MARKETS INNOVATION AND ORGANIZATIONS (195810100)




        ENSCHEDE, 24-01-2013
        Dimitrios Kordas (M-CME/s1231901)
POSITION
 From the Academia to the Industry

 To whom to address?
      All scale construction firms
      National institutes of Construction Management & Construction
     Technology

 Why to create a new working philosophy?
     Construction is too big to fail!
     Innovating only within the organizations, not without!




                                                         24-01-2013    2
PROBLEM
The construction suffers frequently from:
 fragmented supply chains
 lack of process transparency
 poor knowledge and communication management
 lack of industry standards
 changes in designs, scope, and work practices
 cost overruns
 frustrating delays
 culture of mistrust and opportunism
 moral hazards




                                                  24-01-2013   3
CHANGE   PROBLEM   WASTE      ROUTE CAUSES




                           (source: Vrijhoef, 1998) 24-01-2013   4
POSSIBILITIES




Value Engineering   V-Model
                              Product Life Cycle




                                               Risk classification matrix




                                                   24-01-2013               5
IS IT ENOUGH?
 All methods do not count systematically the faults done

 No opportunity for categorization of route causes

 Lack of power to explain the production of defects

 Shift for new managerial skills model




                                                        24-01-2013   6
NAMING THE PAIN




                  24-01-2013   7
PROPOSITION
              Eliminate Waste (muda)




                                       Eliminate Variability (mura)




                                                                      24-01-2013   8
HOW TO IMPLEMENT?
                                                1.   Stocking times and
                                                     inventory
                                                2.   Shipping delays
                                                3.   Checking
                         1.   Define Problem    4.   Assembly speed
                         2.   Measure           5.   Experience
                         3.   Analyze faults
                         4.   Improve
1.   Customer Value      5.   Control                                High
2.   Value stream                                                    Reliability
3.   Material and info                                               Culture and
     flow                                      6 Sigma:              Training
4.   Customer pull                             DMAIC
     product                                   procedure
5.   Optimize process

                              Lean
                              process:
                              Improvement
                              Method




                                                                            24-01-2013   9
BARRIERS AND RISKS
Obstacles
 Understand when the 6σ approach is applicable and when not
 Test the approach before applying
 Engage employees and partners on changes
 Use metrics to evaluate personnel’s adaptation
 Senior executives must participate
 Integrate correctly… the 2 approaches
 Educate for constant education and improvement

                   Find the Balance, not always easy!




                                                        24-01-2013   10
SUCCESS STORIES



       IMPECCABLE                 PROJECTS AS
     COORDINATION                  COLLECTIVE
         - Workflow                ENTREPRISE
      - Human capital          - Financial incentives
        - Innovation           - Project optimization




            PROJECTS AS PRODUCTION
                       SYSTEMS
            - Changing the works structure
               - High Reliability Practices




                                                        24-01-2013   11

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HRO & LEAN 6-SIGMA

  • 1. “LEAN SIX SIGMA REDUCES TIME VARIABILITY IN RESILIENCE-DRIVEN / HIGH RELIABILITY CONSTRUCTION ORGANISATIONS.” COURSE: MARKETS INNOVATION AND ORGANIZATIONS (195810100) ENSCHEDE, 24-01-2013 Dimitrios Kordas (M-CME/s1231901)
  • 2. POSITION  From the Academia to the Industry  To whom to address?  All scale construction firms  National institutes of Construction Management & Construction Technology  Why to create a new working philosophy?  Construction is too big to fail!  Innovating only within the organizations, not without! 24-01-2013 2
  • 3. PROBLEM The construction suffers frequently from:  fragmented supply chains  lack of process transparency  poor knowledge and communication management  lack of industry standards  changes in designs, scope, and work practices  cost overruns  frustrating delays  culture of mistrust and opportunism  moral hazards 24-01-2013 3
  • 4. CHANGE PROBLEM WASTE ROUTE CAUSES (source: Vrijhoef, 1998) 24-01-2013 4
  • 5. POSSIBILITIES Value Engineering V-Model Product Life Cycle Risk classification matrix 24-01-2013 5
  • 6. IS IT ENOUGH?  All methods do not count systematically the faults done  No opportunity for categorization of route causes  Lack of power to explain the production of defects  Shift for new managerial skills model 24-01-2013 6
  • 7. NAMING THE PAIN 24-01-2013 7
  • 8. PROPOSITION Eliminate Waste (muda) Eliminate Variability (mura) 24-01-2013 8
  • 9. HOW TO IMPLEMENT? 1. Stocking times and inventory 2. Shipping delays 3. Checking 1. Define Problem 4. Assembly speed 2. Measure 5. Experience 3. Analyze faults 4. Improve 1. Customer Value 5. Control High 2. Value stream Reliability 3. Material and info Culture and flow 6 Sigma: Training 4. Customer pull DMAIC product procedure 5. Optimize process Lean process: Improvement Method 24-01-2013 9
  • 10. BARRIERS AND RISKS Obstacles  Understand when the 6σ approach is applicable and when not  Test the approach before applying  Engage employees and partners on changes  Use metrics to evaluate personnel’s adaptation  Senior executives must participate  Integrate correctly… the 2 approaches  Educate for constant education and improvement Find the Balance, not always easy! 24-01-2013 10
  • 11. SUCCESS STORIES IMPECCABLE PROJECTS AS COORDINATION COLLECTIVE - Workflow ENTREPRISE - Human capital - Financial incentives - Innovation - Project optimization PROJECTS AS PRODUCTION SYSTEMS - Changing the works structure - High Reliability Practices 24-01-2013 11