1. Kimberly Glankler Holley
170 Hickory Lake Road :: Eads, TN :: 38028 – Phone: 901-289-1771 –Email: threebirdzoo@gmail.com
PROFESSIONAL QUALIFICATIONS
– Detail-oriented project management professional with a proven track record of effectively planning,leadingand
executing key strategic projects for largesthealthcaresystem in Memphis.
– Facility for leadingand communicatingwith people of all organizational levels.
– Strong leader with excellent organizational and logistics skills committed to a job well done.
– Systematic approach to effectively managingmultipleduties/priorities through effective project management.
EXPERIENCE
Project Manager, Operations/Administration, Methodist University Hospital August 2015-Present
Memphis, TN
– Manage, coordinate, prepare and implement project plans to support strategic operational initiatives,including
volume buildingstrategies with key physician partners.
– Lead all internal communicationsstrategies and serveas voiceof the organization for more than 2,500 Associates.
– Define campus renovation and expansion objectives and requirements, and establish and manageproject plan to
ensure timely completion.
– Ensure key resources areavailableto facilitatecompletion of projects within budget and scopeof targeted
deliverables.
– Negotiate with vendors for purposes of purchasingand contract execution includingmulti-million dollar technologies.
– Serve as member of Methodist University Hospital Executive Strategy Committee.
Marketing and Business Development Specialist, Methodist Healthcare 2012-2015
Memphis, TN
– Maintain all responsibilities of MarketingSpecialistposition,with the addition of developing and leadinga hospital -
wide outreach program to enhance hospital and physician referral volumeas well as increasingEMS visits.
– Establish formalized network of regional hospital partners to promote robustreferral patterns and ensure best
practices in patientcare.
– Collaboratedirectly with hospital CEO to establish and maintain mutually beneficial relationships with physician
leaders.
– Establish and lead Speaker’s Bureau for Methodist University Hospital Physician Specialists.
– Develop and execute various ContinuingMedical Education activities for physicians.
Freelance Marketing and Business Development 2012-Current
Memphis, TN
– Founded freelance marketing and strategic development business- Turbo Strategic Planning
(www.turbostrategicplanning.com) to meet the marketing needs of small businesses.
– Successfully created marketing, strategic volume buildingand social media strategies for 3 independent clients:
Paragon Medical Education Group,LLC and Emergency Medical Resources,LLC and Prehospital Education Associates.
– Establish creativebrand imagecampaign,create collateral material,and provideon-siteevent management both
locally and atnational conventions.
Marketing Specialist, Methodist Healthcare 2004-2012
Memphis, TN
– Serve as Marketing Specialistfor MethodistUniversity Hospital’s key serviceareas:Brain and Spine Institute,
TransplantInstitute,Cancer Center, Cardiovascular Institute,and Emergency Department, establishingand leadingall
marketing, communications and public relationsplans.
– Partner directly with administrativeand physician leaders to establish marketingplans and strategies to promote
specialized services and increasepatientreferral and volume.
– Direct the planningand execution of medical conferences, corporate meetings and special events to supportthe
strategic goals of the company.
– Conceptualize, develop and lead the region’s firstContinuingEducation Unit series for area Emergency Services
providers,combiningnationally renowned faculty and key local physician leaders,increasingEMS visits to hospital by
10,000 per year.
– Develop all collateral material for each clientarea to ensure brand and message consistency for individual servicelines
as well as the entire hospital system.
2. Director of Operations, Frank Grisanti Restaurant 2001-2003
Nashville, TN
– Managed the daily operation for 150-seat restaurant providing all food and beverage needs for the Embassy Suites
Hotel.
– Responsible for all bookkeeping duties, accounts payable and receivable and contract maintenance.
– Establish and manage advertising, marketing and public relations strategies to bolster patronage in new market.
– Coordinated all meetings, functions and banquets for the hotel.
– Hired, trained and managed 30-person workforce.
Director of Transportation, Metropolitan Inter-Faith Association (MIFA) 2000-2001
Memphis, TN
– Oversaw all operations of 30-van fleet for transportation of 5,000 low-income, elderly and physically challenged
clients.
– Managed a staff of 23 drivers and four office personnel to provide over 100,000 yearly trips.
– Wrote and procured grants to fund services, and daily management of $215,000 annual budget.
– Served on MIFA Executive Committee- responsiblefor all operational decisionsfor the organization.
Director of Starry Nights, Metropolitan Inter-Faith Association (MIFA) 1999-2000
Memphis, TN
– Organized and managed all aspects of the six-week holiday light display, visited by 200,000 people and raised over
$250,000.
– Develop and direct communications, advertising, marketing and media relations strategies.
– Responsible for: procuring all corporate sponsorships, planning committee leadership, construction management,
engineering, finance, security, volunteers and logistics.
– Organized and managed opening night event for 1,000 guests including;government and civic leaders,major donors,
sponsors,volunteers and staff.
Corporate Development Officer, Metropolitan Inter-Faith Association (MIFA) 1998-1999
Memphis, TN
– Solicited businesses and corporationsfor monetary gifts to organization with $350,000 annual goal.
– Spoke to groups and companies to educate them on organization’s programs.
– Managed relationships with sponsors and donors.
EDUCATION
Bachelor of Arts, Communications,University of Arkansas 1994-1998
CERTIFICATIONS
– 2006-2007 Junior League of Memphis Merry Marketplace Special Event Chair
– FEMA- IS-00010.a- Animals in Disaster:Awareness and Preparedness
– FEMA- IS-00011.a- Animals in Disasters:Community Planning
– FEMA- IS-00100.b- Introduction to IncidentCommand System ICS-100
– FEMA- IS-00700.a- National IncidentManagement System (NIMS) An Introduction
– CART- County Animal Response Team Certification
– ASPCA- Field Investigation and ResponseTeam, Series Certification
CIVIC INVOLVEMENT
– 2007 Young Adult Le Bonheur Leaders Big WigBall Committee Chair,Host
– 2008 Memphis Oral School I Love You Gala Host
– 2011 Brooks Uncorked Committee Host
– 2013 and 2014 American Heart Association HeartBall ExecutiveLeadership Team
– 2014-2015 Humane Society of United States Animal Rescue Team Member
ReferencesAvailable Upon Request.