Based on the NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement. This presentation shares current, record low levels of engagement and satisfaction.
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Employee Engagement and Job Satisfaction at Record Low Levels
1. The Employee
Engagement Crisis
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I’m reading slides from @Kruse on
Employee Engagement
www.KevinKruse.com kevin@KevinKruse.com
2. Kevin Kruse
• Co-author NY Times
bestseller, We: How to Increase
Performance and Profits
Through Full Engagement
• Serial entrepreneur
• Winner “Best Place to Work”
in PA Award
www.KevinKruse.com kevin@KevinKruse.com
3. Remember
Steven Slater?
www.KevinKruse.com kevin@KevinKruse.com
4. Steven Slater
JetBlue Flight Attendant
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5. Felon? Or working class hero?
Top 10 Twitter
182,000 FB fans
www.KevinKruse.com kevin@KevinKruse.com
6. You don’t like
your job?
Drew Carey
www.KevinKruse.com kevin@KevinKruse.com
7. There’s a support group for
that…it’s call EVERYBODY. We
hold our meetings everyday at
5 at the bar.”
www.KevinKruse.com kevin@KevinKruse.com
8. Fewer than Only 45%
1 in 3 are even
are engaged “satisfied” at work
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Sources: Blessing White, Conference Board
11. Job satisfaction is at an
ALL-TIME LOW
Now, what can we do about it?
www.KevinKruse.com kevin@KevinKruse.com
12. Want a free chapter?
www.WeTheBook.com
Kevin’s Blog on Business Excellence
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LinkedIn: http://www.linkedin.com/in/kevinkruse67
Twitter: @Kruse
Bestseller Facebook: http://www.facebook.com/KruseAuthor
www.KevinKruse.com kevin@KevinKruse.com
Editor's Notes
[If no introduction, do my own introduction]If you want slides…
Do you remember Steven Slater? Guy was in the news late last year…
Now do you remember this guy? He’s the Jet Blue flight attendant who last year cursed out the passengers on the PA system, grabbed a couple beers, and slid down the emergency shoot.Now some of you are laughing but it really wasn’t funny. The pilots were especially angry, because it turned out Slater took the last two beers.
August 9, 2010…bumped his head, cursed at passengers, grabbed a couple beers, and slide down the emergency shoot.“Felon? Or working class hero?”Top 10 Twitter Topic182,000 fans on FacebookWhy did so many people around the world respond to this story?
As the great business guru Drew Carey says, “You don’t like your job? You know there’s a support group for that…it’s call EVERYBODY. Our support group meets everyday at 5 at the bar.”
As the great business guru Drew Carey says, “You don’t like your job? You know there’s a support group for that…it’s call EVERYBODY. Our support group meets everyday at 5 at the bar.”
Fewer than 1 in 3… Blessing White 201045% is Conference Board 2010$300 billion lost each year GallupOnly 52% trustleadership“DIY retailer B & Q goes so far as to quantify the link between employee engagement and revenue, estimating that ‘engaged’ employees add up to £70 million sales to its top line every year” – Gallup, 2003“£64 billion that disengagement coststhe UK economy4” –The August 2009 Gallup Employee Engagement Index reported that only 33 percent of workers are engaged in their jobs, 49 percent are not engaged, and 18 percent are actively disengaged. The Gallup Organization defines the categories as follows:According to Modern Survey, Sept 2011:Disengagement at all time highFull engaged employees = 8%20% looking for new job- 70% under engaged“I have confidence in the future of my company/organization” and “My company/organization is headed in the right direction,” proved to be the most highly associated with individual respondents’ engagement levels.