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Business Plan
The future is PINKU
Designing Future Society for Our Lives
Osaka Expo 2025
Date: August 1st
2023
Table of Contents:
Contents
Company Description....................................................................................................................................7
Values Statement......................................................................................................................................7
Core Beliefs ...........................................................................................................................................7
Priorities in Operating the Business......................................................................................................7
Business History......................................................................................................................................10
Stage of Business ................................................................................................................................10
Business Profile.......................................................................................................................................10
Name of Business................................................................................................................................10
Business Model...................................................................................................................................10
Elevator pitch......................................................................................................................................11
Products & Services ....................................................................................................................................11
The need in the market...........................................................................................................................11
Description of the product or service.....................................................................................................11
Range of products or services.................................................................................................................13
Unique features ......................................................................................................................................13
Marketing and Sales....................................................................................................................................15
Industry...................................................................................................................................................15
Trends .................................................................................................................................................15
Seasonal Factors .................................................................................................................................15
Competition & Positioning......................................................................................................................15
Competitors ........................................................................................................................................15
Strengths and Weaknesses.................................................................................................................16
Positioning...........................................................................................................................................19
Target Market & Customer Segments ....................................................................................................20
Customer Research.............................................................................................................................20
Customer Profile .................................................................................................................................20
Describe the characteristics of your customers..................................................................................24
Channel of Distribution Partners and Methods......................................................................................31
Wholesale and/or Retail Methods......................................................................................................31
Promotion & Selling................................................................................................................................31
Branding..............................................................................................................................................31
Logo and Company Identity................................................................................................................31
Packaging & Labeling ..........................................................................................................................31
Sampling & Demonstrations ...............................................................................................................31
Method of Selling................................................................................................................................31
Digital Marketing.................................................................................................................................31
Pricing......................................................................................................................................................31
Customer Relationships: Building & Sustaining......................................................................................31
After-Sale Service & Warranties .........................................................................................................31
Methods for Customer Relationship Management............................................................................31
Plan for Growth...................................................................................................................................31
Operating Plan ............................................................................................................................................33
Regulatory approvals, permits, licenses .................................................................................................33
Location...............................................................................................................................................36
Production Methods or Service Delivery Plan ........................................................................................36
Supply Chain........................................................................................................................................36
Risk Management ...............................................................................................................................36
Labor Force .........................................................................................................................................37
Equipment and Facilities.....................................................................................................................37
Transportation & Delivery...................................................................................................................37
Management...............................................................................................................................................40
Company Leadership...............................................................................................................................40
Advisory Board........................................................................................................................................41
Professional Advisors..............................................................................................................................41
Compensation.........................................................................................................................................41
Ownership Structure...............................................................................................................................42
Finance........................................................................................................................................................43
Personal Financial Status ........................................................................................................................43
Financial Management & Control...........................................................................................................43
Sources of Funding..................................................................................................................................43
Start up Costs..........................................................................................................................................43
Projections ..............................................................................................................................................45
Action Plan..................................................................................................................................................46
Goals & Timeline.....................................................................................................................................46
Support and Resources...........................................................................................................................50
Measurement of Success........................................................................................................................50
Appendix and Supporting Documents........................................................................................................53
Company Description
Values Statement
Core Beliefs
The Future is PINKU - Punctual, Innovative, New, Knowledgeable and Universal - according to
a new roadshow campaign to be launched in light of next Osaka World Expo from fastest growing
and most SGG's friendly sustainable platform globally.
Priorities in Operating the Business
Carbon killers faced extraordinary operating challenges driven mostly by the external environment.
That said, they did not meet their own standards in the level of improved service delivered. Net
zero targets were too often late or cancelled, disruptions were not managed at an adequate level,
and citizens or civil society claims took too long to process and pay off advocacy to decision
makers. PINKU is our commitment to deliver an improved operation to carbon killers.
The Future is PINKU
But what is PINKU exactly?
PINKU is our commitment to deliver an improved carbon killer operation.
Business History
Stage of Business
IDEA – CONCEPT TO BE DEVELOPED
Business Profile
Name of Business
The future is PINKU Carbon Killer
Business Model
But what is PINKU exactly?
PINKU is our commitment to deliver an improved carbon killer operation.
Punctual
We are going above and beyond to operate carbon killer operation on time and reduce carbon
emissions.
Innovative
We have put new digital solutions in place to make the partnership experience more seamless and
efficient.
New
This refers to young and sustainable mindset, delivering the disruptive lowest-ever carbon intensity
ideas, and better than any other cross East West expertise.
Knowledgeable
Our expertise is underpinned by the 28 million discerning visitors we expect across next Osaka
World Expo network in the last 12 months from April 13th 2025 to Oct 13th 2025. The Osaka
Expo 1970, Japan's, and Asia's, first ever, became a symbol of Japan's rapid economic growth and
one of the country's most lauded events. Twenty years after the Aichi Expo 2005, Expo 2025 Osaka,
Kansai will bring the international community back to Japan.
Universal
If Osaka is one of the six Universal Studios in the world, in 2025 the world will be a mere five
years away from 2030, the year the United Nations has set as the target for achieving the
Sustainable Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve
these goals. Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for
reaching the SDGs by 2030.
Elevator pitch
The Future is PINKU
Products & Services
The need in the market
The Future is PINKU - Punctual, Innovative, New, Knowledgeable and Universal - according to a
new roadshow campaign to be launched in light of next Osaka World Expo from fastest growing
and most SGG's friendly sustainable platform globally.
Description of the product or service
Carbon killers faced extraordinary operating challenges driven mostly by the external environment.
That said, they did not meet their own standards in the level of improved service delivered. Net
zero targets were too often late or cancelled, disruptions were not managed at an adequate level,
and citizens or civil society claims took too long to process and pay off advocacy to decision
makers. PINKU is our commitment to deliver an improved operation to carbon killers.
Range of products or services
Ahead of the next Osaka World Expo peak season, during which millions of visitors are predicted
to travel, the new roadshow campaign will highlight the significant steps taken by SDG's agenda
to make its operation more robust and carbon killer-centric, while keeping its operations
sustainable, dedicated to reducing its environmental footprint.
Unique features
The upcoming 2025 season is predicted to be a challenge for every carbon killer, a mere five years
away from 2030, the year the United Nations has set as the target for achieving the Sustainable
Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve these goals.
Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for reaching
the SDGs by 2030. To prepare for this, PINKU will invest new funding channels to improve its
operations (Media for Equity, Code for Equity, Green Youth Bank).
"Like many other carbon killers, our service is impacted by a number of disruptions which
understandably resulted in frustration. While there are always going to be issues outside of our
control, like the weather or climate change, we have learnt from this experience and are committed
to providing the best possible service for carbon killers", explains Kevin LOGNONE, Borders
Studies Analyst at PINKU. "We want to show our discerning how serious we are about making
improvements for the future, which is why we are using this campaign to tell people about the new
goals we have put in place and the changes we have made."
Marketing and Sales
Industry
Trends
The roadshow campaign features six distinct pillars which are brought to life in a series of visual
ads: Punctual, which highlights the carbon killers' ambition to be on-time more often and reduce
cancellations in Net zero transition. Innovative, which raises awareness of the new digital solutions
that have been put in place to make the carbon killer creative coalition experience more seamless
and efficient. New, which refers to young and sustainable mindset, delivering the lowest-ever
annual carbon intensity. Knowledgeable, which speaks to the World Expo agora's expertise, which
is underpinned by the 51 million discerning visitors across the world.
Seasonal Factors
It also showcases a series of new commitments to help boost carbon killer brand awareness and
consideration. These include:
• Going above and beyond to operate Net zero recommendations on time
• Aim to resolve all customer claims within 60 days
• 120% of carbon emission refunds to PINKU credit to be made within the same day or 100% of
carbon emission refunds in the original method of CBAM to be processed within 5 working days
Competition & Positioning
Competitors
Cross-border challenges and solutions
Benchmarking five ideas, innovations and possibilities that Taiwanese innovators can shape with
European pavilions at Osaka Expo
- Luxembourg
- Germany
- Switzerland
- The Netherlands
- France
Strengths and Weaknesses
Luxembourg : Doki Doki 跳動的心
"Doki Doki" is a Japanese expression that conveys the thrill of a beating heart, symbolizing
excitement and joyful anticipation.
The future of sustainable growth is circular. Inspired by nature, circularity translates into
everything having value and everything being reused.
台灣森林跳 動的心臟? The beating heart of Taiwanese forests?
In the Germany pavilion, its names sets the tone : "Wa! Germany !". In Japanese there are many
connotations to the word Wa : all positive.
"Wa" means "circle" which fits perfectly with the pavilion's leitmotif.
"Wa" means "harmony" as representing the unification of nature and technology,
the objective of circular economy.
"Wa" means "wow" and expresses the enthusiasm that visitors to the Pavilion
will be inspired to feel.
The Swiss pavilion will stand out not only thanks to its spherical architecture with five spheres
embedded in a lush green landscape, but also because it will be the pavilion with the smallest
ecological footprint at Expo 2025.
The shell of the exhibition spaces is composed of a foil supported by a lightweight construction. It
weighs no more than 400kg - just 1% of a conventional building shell - and can be transported
with two to three cargo bikes. The foil is recyclable and will be made into specially designed
furniture after the Expo.
The theme of the Netherlands' participation is 'Common Ground: creating a new dawn together'.
The contribution introduces new technologies that will use water power to generate zero-emission
energy, making energy more accessible to everyone.
The rising sun in the pavilion's design symbolises unlimited clean energy, and the pavilion itself
is also completely circular.
Expo 2025 Osaka centres around the challenges facing a world where major crises relating to
matters such as climate change and health will determine our quality of life. These cross-border
challenges require international cooperation. The Netherlands Pavilion is therefore intended as a
place that brings together different perspectives and expertise to create joint solutions.
The theme of the Netherlands’ participation is ‘Common Ground: creating a new dawn together’.
The contribution introduces new technologies that will use water power to generate zero-emission
energy, making energy more accessible to everyone.
The French Women's Pavilion aims to design a better world where all people are in equality,
respect each other, and can fulfill their potential for future society for our lives. The pavilion will
be constructed by reusing the facade materials used for the Japan Pavilion at Expo 2020 Dubai.
Since its foundation, Cartier has always been staying close to women who live their lives in their
own way.
Positioning
To achieve these ambitious goals, PINKU will implement several structural and organisational
changes. These include:
• Added additional innovative funding capacity to support during disruptions
• Increased staffing at the Osaka World Expo, to support the operations, and in our carbon killer
centres
• Built more buffer time into carbon markets rosters and between to make schedules more resilient
• Doubled its operation team and split processes to be more efficient and focussed on handling
disruptions
• Implemented a new AI based tool to help forecast and mitigate possible disruptions
• Invested in new self-service solutions to support carbon killers during times of disruption
Target Market & Customer Segments
Customer Research
New audience ? New engagement ?
1/ Exploring new insights for the climate conversation
2/ Influencing new curriculum in schools, universities and minded communities
3/ Getting ready for Osaka World Expo (SDG)
Customer Profile
No ESG, NO BUSINESS
• Reconciling Economy and the Hearth of our Planet : GREEN BUSINESS IS GOOD BUSINESS.
• Energy transition partnerships should pay off.
• Not a straight forward process , very tough task !
• We need specialized companies to drive the transition on the ground.
There are Taiwanese opportunities to present how technology--from mechanics to electronics,
digitalisation to artificial intelligence--can be applied and expanded to creative works, and explore
how humans communicate with nature and the inner voice through a blend of arts, science and
technology.
Perceptual & Intellectual BRIDGES are possible under the examples of Luxembourg, Germany,
Switzerland, Netherlands, France to bridge and team up with Taiwan creativity and innovation.
Let's make this Expo something that transcends time and space and stays in people's hearts!
We have big expectations for the Expo 2025 and have reconfirmed the expectations today. We
look forward to continuing working together until the opening of the Expo.
The characteristics of customers engagement and interaction
Expo 2025 Osaka, Kansai, Japan, will facilitate interactions between diverse cultures and values
worldwide, resulting in new human networks and creative endeavours. The Expo will also provide
an opportunity to rediscover the cultural, historical, and other charms of Japan and serve as a
catalyst for achieving tourism with higher added value through the national commitment to tourism.
Moreover, the Expo venue will present the world with a future vision of social innovation through
digital transformation (DX) 3 and a combat with global environmental issues.
This Expo will provide not only Osaka-Kansai but also Japan as a whole with an opportunity to
make a further leap in all aspects, including the economic, social, and cultural ones.
The Osaka-Kansai region was home to the foundation of the ancient Japanese state. Therefore, the
region has many resources for historical tourism, including World Heritage sites, national treasures,
historical buildings, and important cultural properties, as well as a wide range of cultural resources,
including Shinto shrines and Buddhist temples, traditional performing arts, and Japanese cuisine.
Additionally, the region boasts various traditional performing arts, including the Ningyo Joruri
Bunraku puppet theatre, which is inscribed on UNESCO's Representative List of the Intangible
Cultural Heritage of Humanity; Kamigata kabuki, which features a unique regional style; and Noh.
The region has also long enjoyed a nationwide reputation as home to various styles of comedy,
including Kamigata rakugo, the traditional art of one-man comic storytelling featuring a unique
regional style and stories; and manzai, a comic dialogue by a few comedians.
Called the"kitchen for the entire nation"since the Edo Period (17th to 19th century), Osaka
particularly has developed so various forms of cuisine that it is known as the city of people
extravagant in food. Sports including baseball and football also characterise the Osaka-Kansai
region.
In industrial terms, the Kansai region is characterised by the concentration of
b u s i n e s s e s a n r e s e a r c i n s t i t u t e s i n a w i d e r a n g e o f f i e l d s , i n c l u d
i n g t h e environment, life sciences, and manufacturing, as well as being home to traditional crafts
and artisanship. The region leads Japan with its mastery of the most advanced technologies,
including the latest technologies which will help achieve Society 5.0.
The region also embraces the culture of eagerly creating new, unprecedented things, as seen in the
fact that the region was the world's first to introduce futures contracts.
In terms of its relationships with the rest of the world and Asia, this region serves as an Asian hub
for international trade and transportation with airports and ports that can handle a large amount of
freight, especially ports that can accept large cruise ships. The region boasts a wide variety of
geographic features, from mountains to plains, blessed with rich natural environments that enable
people to enjoy seasonal changes in scenery unique to Japan. These natural, cultural, and historical
features have made the Osaka-Kansai region a"golden route"or a popular destination for both
domestic and international tourists, together with Tokyo.
As seen above, the Osaka-Kansai region has developed based on great artisanship and technology
while maintaining the component areas' individualities and diversity underpinned by their
respective history, culture, tradition, and ethos. This region plays an essential role in the Japanese
economy, industry, and culture.
The theme "Designing Future Society for Our Lives" makes individuals think how they want to
live and how they can maximise their potential. It is also intended to drive co-creation by the
international community in designing a sustainable society that supports individuals' ideas of how
they want to live.
In other words, the Expo will ask a straightforward question to everyone,"What is the happy way
of life?"for the first time. The Expo will correspond to this time when new social challenges,
including expanding economic gaps and heightened conflicts, a r e e m e r g i n g w h i l e s c i e
n c e t e c h n o l o g i e s a r e e v o l v i n g , i n c l u d i n g A I a n d biotechnologies, that will
present changes to humankinds, for example, extended life
spans.
While values and ways of living have become increasingly diversified in recent years,
technological innovations enable everyone to access and communicate a hitherto unimaginable
amount of information. Fully considering such progress, Expo 2025 Osaka, Kansai, Japan, will
feature health, medical, and other advanced initiatives, including carbon neutrality and
digitalisation, and collect wisdom and the best practices from around the world to provide solutions
to various issues with diverse values considered.
The Government of Japan has positioned Society 5.0 as a national growth strategy and pursued the
initiatives to achieve it through a collaboration between the government and private sectors.
Society 5.0 is a human-centred society that balances economic advancement with the resolution of
social problems by a system that highly integrate cyberspace and physical space.
Making the maximum use of the country's strengths and resources, this system will not only enable
every person to demonstrate their talents but also help solve various social issues, including the
declining and aging population, limited energy sources, and environmental restrictions. More
specifically, Society 5.0 is Japan's national strategy to realise a super-smart society, where various
global issues can be resolved using advanced technologies, including the Internet of things (IoT),
artificial intelligence (AI), robotics, and big data.
The challenge of verifying the possibilities of applying new technologies, services, and systems to
real society will be tackled at the super-smart Expo venue, which forecasts a future society. In this
sense, Expo 2025 Osaka, Kansai, Japan, will offer an opportunity to verify the possibility of
achieving Society 5.0.
The Master Plan serves as a framework for the fundamental projects for Expo 2025 Osaka, Kansai,
Japan and the policies behind implementing the projects.
This Master Plan was drafted in 2020, when the coronavirus disease 2019 (COVID-19) pandemic
was raging worldwide, forcing humankind to face an unprecedented crisis. The pandemic has
globally caused numerous deaths and severe economic damage, filling the world with anxiety
about the uncertain future.
As a result of the disaster societies around the world experienced at the same time, we are faced
with new challenges, such as the fragmentation of interactions among nations and people, the need
to reconstruct environments surrounding our lives and various social systems, and changes in
values and lifestyles. These circumstances require us to bring together the wisdom of the world
and lead the way to swift solutions.
Reflecting on the theme of Expo 2025 Osaka, Kansai, Japan,"Designing Future Society for Our
Lives", and taking necessary actions has become a mission for us living in this age. The
international community has devoted serious efforts to achieving the Sustainable Development
Goals (SDGs) 1 by 2030 to resolve global common issues. These efforts to achieve the SDGs are
also consistent with the significance of holding the Expo.
The SDGs are essentially an intertwinement of various challenges centred around lives. Any
endeavour to achieve these intertwined goals should be made through a collaboration between
those who aim to create a brighter future with hopes for better lives and a sustainable natural and
human world.
The Japan World Exposition Osaka 1970, the first-ever international exposition in Asia, was held
against a background of Japan's recovery from severe damage from WWII and its subsequent high
economic growth. The Expo had a strong impact on visitors by exhibiting the most advanced
technologies of the time and showing the prosperous future that technology would bring. Japan
has since hosted several international expositions, including the International Garden and Greenery
Exposition, Osaka, Japan, 1990, held under the theme of the "Harmonious Coexistence of Nature
and Mankind,"and the 2005 World Exposition, Aichi, Japan, with the theme "Nature's
Wisdom."All these international expositions tackled the challenges of the respective ages to find
solutions through global collaboration.
Expo 2025 Osaka, Kansai, Japan, will provide the world with an opportunity to come together in
one"place" at this time to explore the theme of"life."This Expo will facilitate interactions between
people with diverse values from around the world, resulting in new human networks and creative
endeavours. We aim to make Expo 2025 Osaka, Kansai, Japan, an international exposition that
can share hopes for a brighter future with the world by overcoming the current global crisis,
protecting people's lives, and reflecting on life and lifestyles.
To elaborate further on the discussion of 'life' as the central piece of the Expo's theme, three
subthemes have been established: Saving Lives, Empowering Lives, and Connecting Lives.
Lives referred to herein as part of subthemes cover not only one's daily life or one's life span, but
also the life as what makes everybody and everything alive.
Japanese culture has long been based on the belief that any material, from all living creatures to
even a pebble along the road, have an inherent life in them. With this in mind, the Expo welcomes
the consideration of 'life' not just for human beings but also in a broader sense of diverse creations
and nature that surround human.
Channel of Distribution Partners and Methods
Wholesale and/or Retail Methods
Promotion & Selling
Digital Marketing
The roadshow campaign will invest heavily in its creative coalition experience. Changes ahead
2025 include:
• Launched a fully automated refund process
• 24/7 online support with a new chatbot
• Launched new customer service channel on Twitter @AskPinku
• Contracted four new contact centres to provide increased carbon killer service capacity
• Increased carbon killer service agent training and quality checks to drive efficiency and
improved quality of service
• Working closely with carbon killers to increase their staff.
Pricing
"We have done everything in our control to prepare for the Osaka World Expo. Helping our carbon
killers reach their Net Zero Goal is our number one priority and we will continue to invest in our
service to ensure they get there on time. While we know we can't anticipate every disruption, we
do feel confident that we have taken the right steps to better support our creative coalitions this
next Osaka World Expo season." Kevin LOGNONE concludes.
Customer Relationships: Building & Sustaining
After-Sale Service & Warranties
TO BE CONFIRMED
Methods for Customer Relationship Management
TO BE CONFIRMED
Plan for Growth
TO BE CONFIRMED
Operating Plan
Regulatory approvals, permits, licenses
The site for the Expo is located in Yumeshima, an artificial island located on the waterfront in
Osaka that offers visitors a view of the Seto Inland Sea. We will promote the Expo as the one
connected to the world through the surrounding sea and sky, as well as providing programmes
taking advantage of the venue's
location.
With an area of 1.55 km2 , the venue will have a pavilion area in its centre, with waters in its
southern part and greenery in its western part.
To fulfil its purpose of putting its theme into practice, Expo 2025 Osaka, Kansai, Japan, will
comprise three sets of projects: 'Co-creation with the World', 'Theme Practice' and 'Future Society
Showcase', which will be implemented under the concept of 'People's Living Lab'.
All projects under this Expo have a clear role as a means to putting the theme into practice and
contribute to the significance of the Expo by fulfilling its purpose.
Our lives are connected with each other, supported by the universe, the seas and the earth as our
vessels. Humankind has expanded its scope of living globally by establishing diverse cultures to
adapt to different environments. Meanwhile, it is also true that humankind has been so selfish as
to damage natural environments and for groups of human beings to build unequal societies by
sacrificing other groups. Today, the rapid development of life sciences and digital technology has
been drastically changing our ways of dealing with our own lives and the ways human societies
exist.
Now that we have developed advanced science that can even modify life itself, we are required to
sincerely recognise our status as part of overall ecosystems and take action to open up a brighter
future utilising science and technology of our own making with a keen awareness of our
responsibility.
We should live in this world while recognising the universal and different characteristics of diverse
forms of life in the natural world, developing our sympathy for others and respecting diverse
cultures and values. By doing so, we human beings will surely be able to create new values that
will help resolve various global issues and build a sustainable future.
Planned based on this belief, Expo 2025 Osaka, Kansai, Japan, will provide an ideal opportunity
for humankind, which has faced the unprecedented crisis of the global COVID-19 pandemic since
2020, to confirm its own potential, which the critical situation has made possible, and verify and
propose new forms of life and society.
To advocate the importance of respecting human diversity and put into practice the Expo's theme,
'Designing Future Society for Our Lives', the Japan Association for the 2025 World Exposition
has planned the following eight thematic projects:
Quest of Life
Totality of Life
Embracing Lives
Cycle of Lives
Amplification of Lives
Invigorating Lives
Forging Lives
Resonance of Lives
Events to be held during Expo 2025 Osaka, Kansai, Japan, will include theatre events, plaza events,
Illumination & Projection events and hands-on events.
These events are classified into two types: events organised by the Organiser of the Expo in
collaboration with corporate supporters and other parties and those organised by related
organisations, including cultural organisations and local governments.
Location
Plaza event programmes include music performances, video screenings, parades and art
programmes held at outdoor event plazas or on small stages installed in these plazas at the Expo
site.
Plaza events organised by the Organiser of the Expo will be run throughout the Expo period,
whereas those organised by related organisations during the Expo will be held alternately.
Production Methods or Service Delivery Plan
Hands-on events focusing on industrial technology, art, traditional culture, etc. will be held at the
exhibition hall, the gallery, the garden, etc. Hands-on events will be basically organised only by
related organisations, whereas the Organiser of the Expo may participate in some of these events
according to their programmes
Supply Chain
The TEAM EXPO 2025 programme will play an essential role in continually sharing the theme of
Expo 2025 Osaka, Kansai, Japan, in a broad scope of time and space. In terms of time, the
programme will last for the entire period that will start before the Expo and end after the Expo. In
terms of space, the programme will occur on a large scale: at the real Expo site, in Osaka and
Greater Kansai, and even online.
To put into practice the Expo's theme: 'Designing Future Society for Our Lives,' call for
independent and future-oriented initiatives will be launched or are going to be launched and
register them as TEAM EXPO 2025 Programme/ Co-creation Challenges. Also, a call will be made
for businesses, organisations and other parties that have skills, strengths or resources useful for
supporting Co-creation Challenges and designate them as TEAM EXPO 2025 Programme/ Co-
creation Partners. Hence, a platform for encounters and co-creation between those who take up
new challenges and their prospective supporters will be provided.
The programme will aim to create online and offline spaces for co-creation in such a form as
information sharing and interactions through thematic forums, the dedicated website etc.
Risk Management
Among the initiatives to 'Design Future Society for Our Lives' that come together for the TEAM
EXPO 2025 programme, especially excellent, practical, globally reproducible and useful
initiatives towards the future will be displayed and demonstrated as the Best Practices in the Best
Practice Area at the site.
We will also devise a system for showcasing several excellent initiatives, including the Best
Practices, to a wider range of visitors, for example, in coordination with exhibitions to be changed
in limited periods or exhibitions and events held elsewhere at the site. Moreover, the Best Practices
and other excellent initiatives in the TEAM EXPO 2025 programme will be introduced and shared
not only at the site but also at events held elsewhere in Osaka, Greater Kansai or other areas and
online.
Labor Force
150 countries and 25 international organisations will participate in the Expo.
In efforts to invite countries and international organisations (hereinafter, 'official participants') to
participate in Expo 2025 Osaka, Kansai, Japan, target is to have 150 countries and 25 international
organisations participate in the Expo. Each official participant can hold exhibitions at its pavilion.
It can also designate one day during the Expo period as its National Day if it is a country or asits
Special day if it is an international organisation and hold an official ceremony and related events.
As another measure to support official participants will set up a one-stop shop, which will
implement an integrated series of various procedures necessary throughout all stages of holding
exhibitions, from the preparatory stage to removal of exhibition materials. Besides support for
exhibitions, the one-stop shop will also provide official participants with support for their living
in Japan, including assistance in various procedures for arranging accommodation and staying.
Various forms of support will be provided, such as support for developing countries, so that as
many countries and international organisations as possible will be able to participate in Expo 2025
Osaka, Kansai, Japan.
Equipment and Facilities
Businesses and organisations can participate in the Expo by holding exhibitions at pavilions,
supporting thematic projects or taking part in Future Society Showcase projects, the TEAM EXPO
2025 programme, events or business activities. We will make approximately nine sections
available for pavilions of businesses and organisations. It is also expected that some businesses
and organisations may share pavilions.
Multiple forms of participation will be provided, including not only holding exhibitions at
pavilions and joining the TEAM EXPO 2025 programme but also taking part in events organised
by related organisations, so that a wider range of local governments and communities around Japan
will be able to participate in the Expo.
Transportation & Delivery
In consideration of reclamation work, the ground conditions and other circumstances, the site for
the Expo will be divided into three areas:
Pavilion World, Water World, Green World
Management
Company Leadership
The operation plan for Expo 2025 Osaka, Kansai, Japan, will be designed from the perspectives of
both pioneering initiatives unique to an Expo and low-risk initiatives necessary especially for an
Expo so that it will define optimal measures for these initiatives.
The major policies for the operation plan are as follows:
● Adopting digital technology-based admission and other measures to level the flow of visitors to
prevent overcrowding even with 285,000 visitors, which is the estimated average daily number on
the projected peak days; Introducing electronic ticketing for visitor services and management to
enhance their convenience and safety;
● Utilising advanced technologies, including robots, for efficient Expo operations; and
● Conducting low-risk Expo operations in preparation against emergencies, including disasters
and infectious diseases
Approximately 28.2 million are expected visits throughout the Expo period.
The Registration Dossier submitted to the BIE estimates that the Expo will have approximately
3.5 million international visitors on the supposition that 50 million international tourists will visit
Japan in 2025.
Expo 2025 Osaka, Kansai, Japan, is a project enabled through cooperation between countries
around the world and between diverse people. We will create a favourable environment for diverse
people, including visitors and staff, to actively and safely participate in the Expo.
Expo will operate in an inclusive manner so that the Expo will be able to share diverse values
based on its theme.
Additionally, based on the Expo's theme, the Expo site will be a place
for the creation of new value in diverse forms, including lives, diet and learning to contribute to
the achievement of the SDGs.
For Expo 2025 Osaka, Kansai, Japan, in consideration of ISO 20121, an event sustainability
management system (ESMS) will be introduced.
Advisory Board
The Expo ICT Platform's contribution to coordination with external services provided by
businesses, local governments, etc. will help provide new visitor services such as indicated below.
● The platform will facilitate collaboration between the Organiser of the Expo and external
organisations (such as transport operators) in providing visitors with a seamless series of transport
services between their homes and the Expo site and within the site.
● Based on the information they register before entry, the Organiser of the Expo will be able to
recommend to visitors Expo-site tour routes and other features that fit their preferences. For
example, food preference information (concerning allergies, religious food restrictions, etc.)
registered by consent of visitors may be used to serve optimal dishes to them in coordination with
restaurant services.
● Visitor services will be coordinated with external services, such as regional tourism services
provided by local governments, entertainments and services provided by food service providers.
Professional Advisors
The operation of Expo 2025 Osaka, Kansai, Japan, will involve a highly secure handling of varied
information, including information about visitors and site management. Therefore, the Organiser
of the Expo will establish a system for information security management and operation, and
formulate and enforce information security regulations.
Compensation
Public relations and promotion activities will be targeted not only at prospective and actual visitors
to the Expo but also at official participants, businesses, organisations and other parties involved in
creating this Expo.
In Japan, there are regional (between Kansai and the other regions) and generation gaps in people's
interest in Expo 2025 Osaka, Kansai, Japan, and their motivation to participate in it. Additionally,
attracting exhibitions and visits from outside Japan requires to strategically increase international
recognition for the Expo.
Ownership Structure
TO BE CONFIRMED
Finance
Personal Financial Status
Public relations and promotion activities will be conducted during five distinctive phases that
encompass not only the Expo period but also periods before and after the Expo.
Financial Management & Control
Less than one year before the opening of the Expo, the site design and exhibition and experience
contents will have been materialised by this phase. Exhibitors, related organisations and other
parties will share an increasing amount of information.
Symposia will be hosted in collaboration with the local press or economic organisations in the
Osaka-Kansai region, Tokyo, and other regions in Japan.
The Expo is a comprehensive project that combines a wide variety of mutually related and
paralleled projects, including large-scale site construction, the invitation of countries around the
world to participate, and site operations that last 6 months. Thus, the Expo's extensive scope of
projects naturally entails various closely intertwined risks.
To ensure the safety of approximately 28.2 million visitors and participants from various countries
and enable them to participate in the Expo with a feeling of security, the Expo project will be
promoted while identifying risks in an early
stage and prevent them from being realised based on the principle of risk man.
Projections
Action Plan
Goals & Timeline
Punctual
We are going above and beyond to operate carbon killer operation on time and reduce carbon
emissions.
Innovative
We have put new digital solutions in place to make the partnership experience more seamless
and efficient.
New
This refers to young and sustainable mindset, delivering the disruptive lowest-ever carbon
intensity ideas, and better than any other cross East West expertise.
Knowledgeable
Our expertise is underpinned by the 28 million discerning visitors we expect across next Osaka
World Expo network in the last 12 months from April 13th 2025 to Oct 13th 2025. The Osaka
Expo 1970, Japan's, and Asia's, first ever, became a symbol of Japan's rapid economic growth and
one of the country's most lauded events. Twenty years after the Aichi Expo 2005, Expo 2025 Osaka,
Kansai will bring the international community back to Japan.
Universal
If Osaka is one of the six Universal Studios in the world, in 2025 the world will be a mere five
years away from 2030, the year the United Nations has set as the target for achieving the
Sustainable Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve
these goals. Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for
reaching the SDGs by 2030.
Explore new #Climate coalitions & Innovate with new #Umbrella touches is a first advocacy
step.
The idea is to promote some inspiring cases to build regenerative business within the Laval New
Touches business park in France (150 ha.). Taiwan can be an amazing platform to connect EU
innovators with the rest of Asia.
One promising idea for the Osaka Expo is : transforming pig urine into green hydrogen for
sustainable mobility, within a global circular economy approach.
To make the process visible worldwide, a consortium of partners could be built between Taichung
and EU companies for example.
Let's imagine a duplicable model with Taichung Bus : https://www.tcbus.com.tw/, Taichung City
Government using green H2 instead of gasoline and Cooperl Taiwan.
A showroom at the Osaka Expo might facilitate and spread globally this production-use system
for green H2 and green ammonia.
For your information, here is the location of Cooperl HQ in Taichung :
科普利信台灣
3rd section, K-N International Business Center A07, 4F, No. 447, Section 3, Wenxin Rd, Beitun
District, Taichung City, 406
0911 007 973
INVESTING IN CLIMATE is nothing new.
Between 2009 and 2011, $ 44,5 billion was invested into the 'clean tech sector'.
But the majorities of the cleantech sector FAILED TO RETURN INVESTMENT at Series A
stage
This is all about how the system changes.
• Not only about technologies: this is the global mindset.
• Countries need to collaborate quickly.
• Every country has the potential to tackle the problem
• Look at a global perspective
Support and Resources
From the archives of the planet to a green youth bank
• Albert Kahn (3 March 1860 - 14 November 1940) was a French banker and philanthropist, known
for initiating The Archives of the Planet.
• He befriends the founder of modern Japan's industry and finance, Shibusawa
Eiichi. The creator of the Daiichi bank allows the French financier to participate
in its railway construction operations in Taiwan and Korea.
• In the light of World Osaka Expo, lets build new funding channels to improve carbon killer
operational goals.
• Innovative funding capacity to support during disruptions : pledge patents to green investors.
Measurement of Success
CLIMATE IS HARD TO FIT INTO BUCKETS
• Solutions are many and varied.
• Do you we have a large and clear problem in a unique and compelling way ?
• Do we have the potential to scale effectively across borders ?
• Will we have a clear impact in lowering greenhouse gases ?
Plenty of hardships : where are the catalysts ? Where can we find the balance ?
• Trying to take coal away and replace it by green hydrogen produced by ocean waves / wind
power ressources
LACK OF NARRATIVES BETWEEN ASIA AND THE EU TO REACH THE
DECARBONISATION
Climate change is dominant on the social
medias.
Technical analysis is visible but what kind of instrument/support we can go there ?
How we can do it ?
Long term scenarii, Long term ambitions : focus also on the 1st mile.
GO AND STOP ON DIFFERENT POLICIES
• Trying to have more zero emissions policies which are more consistent and long term for a safer
investment climate.
• Few sectors left to do the transition.
• Examples : Local bio fuel (Is it too expensive to afford renewable energies ?).
• Local people cannot afford electric cars.
• How is the journey so far ? Plenty of hardships...
Appendix and Supporting Documents
AS ATTACHED
Business Plan The Future Is Pinku Designing Future - Society for Our Lives Osaka Expo 2025

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Business Plan The Future Is Pinku Designing Future - Society for Our Lives Osaka Expo 2025

  • 1. Business Plan The future is PINKU Designing Future Society for Our Lives Osaka Expo 2025 Date: August 1st 2023
  • 2. Table of Contents: Contents Company Description....................................................................................................................................7 Values Statement......................................................................................................................................7 Core Beliefs ...........................................................................................................................................7 Priorities in Operating the Business......................................................................................................7 Business History......................................................................................................................................10 Stage of Business ................................................................................................................................10 Business Profile.......................................................................................................................................10 Name of Business................................................................................................................................10 Business Model...................................................................................................................................10 Elevator pitch......................................................................................................................................11 Products & Services ....................................................................................................................................11 The need in the market...........................................................................................................................11
  • 3. Description of the product or service.....................................................................................................11 Range of products or services.................................................................................................................13 Unique features ......................................................................................................................................13 Marketing and Sales....................................................................................................................................15 Industry...................................................................................................................................................15 Trends .................................................................................................................................................15 Seasonal Factors .................................................................................................................................15 Competition & Positioning......................................................................................................................15 Competitors ........................................................................................................................................15 Strengths and Weaknesses.................................................................................................................16 Positioning...........................................................................................................................................19 Target Market & Customer Segments ....................................................................................................20 Customer Research.............................................................................................................................20 Customer Profile .................................................................................................................................20 Describe the characteristics of your customers..................................................................................24 Channel of Distribution Partners and Methods......................................................................................31 Wholesale and/or Retail Methods......................................................................................................31 Promotion & Selling................................................................................................................................31 Branding..............................................................................................................................................31 Logo and Company Identity................................................................................................................31 Packaging & Labeling ..........................................................................................................................31 Sampling & Demonstrations ...............................................................................................................31 Method of Selling................................................................................................................................31 Digital Marketing.................................................................................................................................31 Pricing......................................................................................................................................................31 Customer Relationships: Building & Sustaining......................................................................................31 After-Sale Service & Warranties .........................................................................................................31 Methods for Customer Relationship Management............................................................................31 Plan for Growth...................................................................................................................................31 Operating Plan ............................................................................................................................................33 Regulatory approvals, permits, licenses .................................................................................................33 Location...............................................................................................................................................36
  • 4. Production Methods or Service Delivery Plan ........................................................................................36 Supply Chain........................................................................................................................................36 Risk Management ...............................................................................................................................36 Labor Force .........................................................................................................................................37 Equipment and Facilities.....................................................................................................................37 Transportation & Delivery...................................................................................................................37 Management...............................................................................................................................................40 Company Leadership...............................................................................................................................40 Advisory Board........................................................................................................................................41 Professional Advisors..............................................................................................................................41 Compensation.........................................................................................................................................41 Ownership Structure...............................................................................................................................42 Finance........................................................................................................................................................43 Personal Financial Status ........................................................................................................................43 Financial Management & Control...........................................................................................................43 Sources of Funding..................................................................................................................................43 Start up Costs..........................................................................................................................................43 Projections ..............................................................................................................................................45 Action Plan..................................................................................................................................................46 Goals & Timeline.....................................................................................................................................46 Support and Resources...........................................................................................................................50 Measurement of Success........................................................................................................................50 Appendix and Supporting Documents........................................................................................................53
  • 5.
  • 6.
  • 7. Company Description Values Statement Core Beliefs The Future is PINKU - Punctual, Innovative, New, Knowledgeable and Universal - according to a new roadshow campaign to be launched in light of next Osaka World Expo from fastest growing and most SGG's friendly sustainable platform globally. Priorities in Operating the Business Carbon killers faced extraordinary operating challenges driven mostly by the external environment. That said, they did not meet their own standards in the level of improved service delivered. Net zero targets were too often late or cancelled, disruptions were not managed at an adequate level, and citizens or civil society claims took too long to process and pay off advocacy to decision makers. PINKU is our commitment to deliver an improved operation to carbon killers.
  • 8. The Future is PINKU But what is PINKU exactly? PINKU is our commitment to deliver an improved carbon killer operation.
  • 9.
  • 10. Business History Stage of Business IDEA – CONCEPT TO BE DEVELOPED Business Profile Name of Business The future is PINKU Carbon Killer Business Model But what is PINKU exactly? PINKU is our commitment to deliver an improved carbon killer operation. Punctual We are going above and beyond to operate carbon killer operation on time and reduce carbon emissions. Innovative We have put new digital solutions in place to make the partnership experience more seamless and efficient. New This refers to young and sustainable mindset, delivering the disruptive lowest-ever carbon intensity ideas, and better than any other cross East West expertise. Knowledgeable Our expertise is underpinned by the 28 million discerning visitors we expect across next Osaka World Expo network in the last 12 months from April 13th 2025 to Oct 13th 2025. The Osaka Expo 1970, Japan's, and Asia's, first ever, became a symbol of Japan's rapid economic growth and one of the country's most lauded events. Twenty years after the Aichi Expo 2005, Expo 2025 Osaka, Kansai will bring the international community back to Japan.
  • 11. Universal If Osaka is one of the six Universal Studios in the world, in 2025 the world will be a mere five years away from 2030, the year the United Nations has set as the target for achieving the Sustainable Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve these goals. Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for reaching the SDGs by 2030. Elevator pitch The Future is PINKU Products & Services The need in the market The Future is PINKU - Punctual, Innovative, New, Knowledgeable and Universal - according to a new roadshow campaign to be launched in light of next Osaka World Expo from fastest growing and most SGG's friendly sustainable platform globally. Description of the product or service Carbon killers faced extraordinary operating challenges driven mostly by the external environment. That said, they did not meet their own standards in the level of improved service delivered. Net zero targets were too often late or cancelled, disruptions were not managed at an adequate level, and citizens or civil society claims took too long to process and pay off advocacy to decision makers. PINKU is our commitment to deliver an improved operation to carbon killers.
  • 12.
  • 13. Range of products or services Ahead of the next Osaka World Expo peak season, during which millions of visitors are predicted to travel, the new roadshow campaign will highlight the significant steps taken by SDG's agenda to make its operation more robust and carbon killer-centric, while keeping its operations sustainable, dedicated to reducing its environmental footprint. Unique features The upcoming 2025 season is predicted to be a challenge for every carbon killer, a mere five years away from 2030, the year the United Nations has set as the target for achieving the Sustainable Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve these goals. Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for reaching the SDGs by 2030. To prepare for this, PINKU will invest new funding channels to improve its operations (Media for Equity, Code for Equity, Green Youth Bank). "Like many other carbon killers, our service is impacted by a number of disruptions which understandably resulted in frustration. While there are always going to be issues outside of our control, like the weather or climate change, we have learnt from this experience and are committed to providing the best possible service for carbon killers", explains Kevin LOGNONE, Borders Studies Analyst at PINKU. "We want to show our discerning how serious we are about making improvements for the future, which is why we are using this campaign to tell people about the new goals we have put in place and the changes we have made."
  • 14.
  • 15. Marketing and Sales Industry Trends The roadshow campaign features six distinct pillars which are brought to life in a series of visual ads: Punctual, which highlights the carbon killers' ambition to be on-time more often and reduce cancellations in Net zero transition. Innovative, which raises awareness of the new digital solutions that have been put in place to make the carbon killer creative coalition experience more seamless and efficient. New, which refers to young and sustainable mindset, delivering the lowest-ever annual carbon intensity. Knowledgeable, which speaks to the World Expo agora's expertise, which is underpinned by the 51 million discerning visitors across the world. Seasonal Factors It also showcases a series of new commitments to help boost carbon killer brand awareness and consideration. These include: • Going above and beyond to operate Net zero recommendations on time • Aim to resolve all customer claims within 60 days • 120% of carbon emission refunds to PINKU credit to be made within the same day or 100% of carbon emission refunds in the original method of CBAM to be processed within 5 working days Competition & Positioning Competitors Cross-border challenges and solutions Benchmarking five ideas, innovations and possibilities that Taiwanese innovators can shape with European pavilions at Osaka Expo - Luxembourg - Germany - Switzerland - The Netherlands - France
  • 16. Strengths and Weaknesses Luxembourg : Doki Doki 跳動的心 "Doki Doki" is a Japanese expression that conveys the thrill of a beating heart, symbolizing excitement and joyful anticipation. The future of sustainable growth is circular. Inspired by nature, circularity translates into everything having value and everything being reused. 台灣森林跳 動的心臟? The beating heart of Taiwanese forests? In the Germany pavilion, its names sets the tone : "Wa! Germany !". In Japanese there are many connotations to the word Wa : all positive. "Wa" means "circle" which fits perfectly with the pavilion's leitmotif. "Wa" means "harmony" as representing the unification of nature and technology, the objective of circular economy. "Wa" means "wow" and expresses the enthusiasm that visitors to the Pavilion will be inspired to feel.
  • 17. The Swiss pavilion will stand out not only thanks to its spherical architecture with five spheres embedded in a lush green landscape, but also because it will be the pavilion with the smallest ecological footprint at Expo 2025. The shell of the exhibition spaces is composed of a foil supported by a lightweight construction. It weighs no more than 400kg - just 1% of a conventional building shell - and can be transported with two to three cargo bikes. The foil is recyclable and will be made into specially designed furniture after the Expo.
  • 18. The theme of the Netherlands' participation is 'Common Ground: creating a new dawn together'. The contribution introduces new technologies that will use water power to generate zero-emission energy, making energy more accessible to everyone. The rising sun in the pavilion's design symbolises unlimited clean energy, and the pavilion itself is also completely circular. Expo 2025 Osaka centres around the challenges facing a world where major crises relating to matters such as climate change and health will determine our quality of life. These cross-border challenges require international cooperation. The Netherlands Pavilion is therefore intended as a place that brings together different perspectives and expertise to create joint solutions. The theme of the Netherlands’ participation is ‘Common Ground: creating a new dawn together’. The contribution introduces new technologies that will use water power to generate zero-emission energy, making energy more accessible to everyone.
  • 19. The French Women's Pavilion aims to design a better world where all people are in equality, respect each other, and can fulfill their potential for future society for our lives. The pavilion will be constructed by reusing the facade materials used for the Japan Pavilion at Expo 2020 Dubai. Since its foundation, Cartier has always been staying close to women who live their lives in their own way. Positioning To achieve these ambitious goals, PINKU will implement several structural and organisational changes. These include: • Added additional innovative funding capacity to support during disruptions • Increased staffing at the Osaka World Expo, to support the operations, and in our carbon killer centres • Built more buffer time into carbon markets rosters and between to make schedules more resilient • Doubled its operation team and split processes to be more efficient and focussed on handling disruptions
  • 20. • Implemented a new AI based tool to help forecast and mitigate possible disruptions • Invested in new self-service solutions to support carbon killers during times of disruption Target Market & Customer Segments Customer Research New audience ? New engagement ? 1/ Exploring new insights for the climate conversation 2/ Influencing new curriculum in schools, universities and minded communities 3/ Getting ready for Osaka World Expo (SDG) Customer Profile No ESG, NO BUSINESS • Reconciling Economy and the Hearth of our Planet : GREEN BUSINESS IS GOOD BUSINESS. • Energy transition partnerships should pay off. • Not a straight forward process , very tough task ! • We need specialized companies to drive the transition on the ground.
  • 21.
  • 22.
  • 23. There are Taiwanese opportunities to present how technology--from mechanics to electronics, digitalisation to artificial intelligence--can be applied and expanded to creative works, and explore how humans communicate with nature and the inner voice through a blend of arts, science and technology. Perceptual & Intellectual BRIDGES are possible under the examples of Luxembourg, Germany, Switzerland, Netherlands, France to bridge and team up with Taiwan creativity and innovation. Let's make this Expo something that transcends time and space and stays in people's hearts! We have big expectations for the Expo 2025 and have reconfirmed the expectations today. We look forward to continuing working together until the opening of the Expo.
  • 24. The characteristics of customers engagement and interaction Expo 2025 Osaka, Kansai, Japan, will facilitate interactions between diverse cultures and values worldwide, resulting in new human networks and creative endeavours. The Expo will also provide an opportunity to rediscover the cultural, historical, and other charms of Japan and serve as a catalyst for achieving tourism with higher added value through the national commitment to tourism. Moreover, the Expo venue will present the world with a future vision of social innovation through digital transformation (DX) 3 and a combat with global environmental issues. This Expo will provide not only Osaka-Kansai but also Japan as a whole with an opportunity to make a further leap in all aspects, including the economic, social, and cultural ones. The Osaka-Kansai region was home to the foundation of the ancient Japanese state. Therefore, the region has many resources for historical tourism, including World Heritage sites, national treasures, historical buildings, and important cultural properties, as well as a wide range of cultural resources, including Shinto shrines and Buddhist temples, traditional performing arts, and Japanese cuisine. Additionally, the region boasts various traditional performing arts, including the Ningyo Joruri Bunraku puppet theatre, which is inscribed on UNESCO's Representative List of the Intangible Cultural Heritage of Humanity; Kamigata kabuki, which features a unique regional style; and Noh. The region has also long enjoyed a nationwide reputation as home to various styles of comedy, including Kamigata rakugo, the traditional art of one-man comic storytelling featuring a unique regional style and stories; and manzai, a comic dialogue by a few comedians.
  • 25. Called the"kitchen for the entire nation"since the Edo Period (17th to 19th century), Osaka particularly has developed so various forms of cuisine that it is known as the city of people extravagant in food. Sports including baseball and football also characterise the Osaka-Kansai region. In industrial terms, the Kansai region is characterised by the concentration of b u s i n e s s e s a n r e s e a r c i n s t i t u t e s i n a w i d e r a n g e o f f i e l d s , i n c l u d i n g t h e environment, life sciences, and manufacturing, as well as being home to traditional crafts and artisanship. The region leads Japan with its mastery of the most advanced technologies, including the latest technologies which will help achieve Society 5.0. The region also embraces the culture of eagerly creating new, unprecedented things, as seen in the fact that the region was the world's first to introduce futures contracts. In terms of its relationships with the rest of the world and Asia, this region serves as an Asian hub for international trade and transportation with airports and ports that can handle a large amount of freight, especially ports that can accept large cruise ships. The region boasts a wide variety of geographic features, from mountains to plains, blessed with rich natural environments that enable people to enjoy seasonal changes in scenery unique to Japan. These natural, cultural, and historical features have made the Osaka-Kansai region a"golden route"or a popular destination for both domestic and international tourists, together with Tokyo.
  • 26. As seen above, the Osaka-Kansai region has developed based on great artisanship and technology while maintaining the component areas' individualities and diversity underpinned by their respective history, culture, tradition, and ethos. This region plays an essential role in the Japanese economy, industry, and culture. The theme "Designing Future Society for Our Lives" makes individuals think how they want to live and how they can maximise their potential. It is also intended to drive co-creation by the international community in designing a sustainable society that supports individuals' ideas of how they want to live. In other words, the Expo will ask a straightforward question to everyone,"What is the happy way of life?"for the first time. The Expo will correspond to this time when new social challenges, including expanding economic gaps and heightened conflicts, a r e e m e r g i n g w h i l e s c i e n c e t e c h n o l o g i e s a r e e v o l v i n g , i n c l u d i n g A I a n d biotechnologies, that will present changes to humankinds, for example, extended life spans. While values and ways of living have become increasingly diversified in recent years, technological innovations enable everyone to access and communicate a hitherto unimaginable amount of information. Fully considering such progress, Expo 2025 Osaka, Kansai, Japan, will feature health, medical, and other advanced initiatives, including carbon neutrality and digitalisation, and collect wisdom and the best practices from around the world to provide solutions to various issues with diverse values considered. The Government of Japan has positioned Society 5.0 as a national growth strategy and pursued the initiatives to achieve it through a collaboration between the government and private sectors. Society 5.0 is a human-centred society that balances economic advancement with the resolution of social problems by a system that highly integrate cyberspace and physical space. Making the maximum use of the country's strengths and resources, this system will not only enable every person to demonstrate their talents but also help solve various social issues, including the declining and aging population, limited energy sources, and environmental restrictions. More specifically, Society 5.0 is Japan's national strategy to realise a super-smart society, where various global issues can be resolved using advanced technologies, including the Internet of things (IoT), artificial intelligence (AI), robotics, and big data.
  • 27.
  • 28.
  • 29. The challenge of verifying the possibilities of applying new technologies, services, and systems to real society will be tackled at the super-smart Expo venue, which forecasts a future society. In this sense, Expo 2025 Osaka, Kansai, Japan, will offer an opportunity to verify the possibility of achieving Society 5.0. The Master Plan serves as a framework for the fundamental projects for Expo 2025 Osaka, Kansai, Japan and the policies behind implementing the projects. This Master Plan was drafted in 2020, when the coronavirus disease 2019 (COVID-19) pandemic was raging worldwide, forcing humankind to face an unprecedented crisis. The pandemic has globally caused numerous deaths and severe economic damage, filling the world with anxiety about the uncertain future. As a result of the disaster societies around the world experienced at the same time, we are faced with new challenges, such as the fragmentation of interactions among nations and people, the need to reconstruct environments surrounding our lives and various social systems, and changes in values and lifestyles. These circumstances require us to bring together the wisdom of the world and lead the way to swift solutions. Reflecting on the theme of Expo 2025 Osaka, Kansai, Japan,"Designing Future Society for Our Lives", and taking necessary actions has become a mission for us living in this age. The international community has devoted serious efforts to achieving the Sustainable Development Goals (SDGs) 1 by 2030 to resolve global common issues. These efforts to achieve the SDGs are also consistent with the significance of holding the Expo. The SDGs are essentially an intertwinement of various challenges centred around lives. Any endeavour to achieve these intertwined goals should be made through a collaboration between those who aim to create a brighter future with hopes for better lives and a sustainable natural and human world. The Japan World Exposition Osaka 1970, the first-ever international exposition in Asia, was held against a background of Japan's recovery from severe damage from WWII and its subsequent high economic growth. The Expo had a strong impact on visitors by exhibiting the most advanced technologies of the time and showing the prosperous future that technology would bring. Japan has since hosted several international expositions, including the International Garden and Greenery Exposition, Osaka, Japan, 1990, held under the theme of the "Harmonious Coexistence of Nature and Mankind,"and the 2005 World Exposition, Aichi, Japan, with the theme "Nature's Wisdom."All these international expositions tackled the challenges of the respective ages to find solutions through global collaboration. Expo 2025 Osaka, Kansai, Japan, will provide the world with an opportunity to come together in one"place" at this time to explore the theme of"life."This Expo will facilitate interactions between people with diverse values from around the world, resulting in new human networks and creative endeavours. We aim to make Expo 2025 Osaka, Kansai, Japan, an international exposition that
  • 30. can share hopes for a brighter future with the world by overcoming the current global crisis, protecting people's lives, and reflecting on life and lifestyles. To elaborate further on the discussion of 'life' as the central piece of the Expo's theme, three subthemes have been established: Saving Lives, Empowering Lives, and Connecting Lives. Lives referred to herein as part of subthemes cover not only one's daily life or one's life span, but also the life as what makes everybody and everything alive. Japanese culture has long been based on the belief that any material, from all living creatures to even a pebble along the road, have an inherent life in them. With this in mind, the Expo welcomes the consideration of 'life' not just for human beings but also in a broader sense of diverse creations and nature that surround human.
  • 31. Channel of Distribution Partners and Methods Wholesale and/or Retail Methods Promotion & Selling Digital Marketing The roadshow campaign will invest heavily in its creative coalition experience. Changes ahead 2025 include: • Launched a fully automated refund process • 24/7 online support with a new chatbot • Launched new customer service channel on Twitter @AskPinku • Contracted four new contact centres to provide increased carbon killer service capacity • Increased carbon killer service agent training and quality checks to drive efficiency and improved quality of service • Working closely with carbon killers to increase their staff. Pricing "We have done everything in our control to prepare for the Osaka World Expo. Helping our carbon killers reach their Net Zero Goal is our number one priority and we will continue to invest in our service to ensure they get there on time. While we know we can't anticipate every disruption, we do feel confident that we have taken the right steps to better support our creative coalitions this next Osaka World Expo season." Kevin LOGNONE concludes. Customer Relationships: Building & Sustaining After-Sale Service & Warranties TO BE CONFIRMED Methods for Customer Relationship Management TO BE CONFIRMED Plan for Growth TO BE CONFIRMED
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  • 33. Operating Plan Regulatory approvals, permits, licenses The site for the Expo is located in Yumeshima, an artificial island located on the waterfront in Osaka that offers visitors a view of the Seto Inland Sea. We will promote the Expo as the one connected to the world through the surrounding sea and sky, as well as providing programmes taking advantage of the venue's location. With an area of 1.55 km2 , the venue will have a pavilion area in its centre, with waters in its southern part and greenery in its western part. To fulfil its purpose of putting its theme into practice, Expo 2025 Osaka, Kansai, Japan, will comprise three sets of projects: 'Co-creation with the World', 'Theme Practice' and 'Future Society Showcase', which will be implemented under the concept of 'People's Living Lab'.
  • 34. All projects under this Expo have a clear role as a means to putting the theme into practice and contribute to the significance of the Expo by fulfilling its purpose. Our lives are connected with each other, supported by the universe, the seas and the earth as our vessels. Humankind has expanded its scope of living globally by establishing diverse cultures to adapt to different environments. Meanwhile, it is also true that humankind has been so selfish as to damage natural environments and for groups of human beings to build unequal societies by sacrificing other groups. Today, the rapid development of life sciences and digital technology has been drastically changing our ways of dealing with our own lives and the ways human societies exist. Now that we have developed advanced science that can even modify life itself, we are required to sincerely recognise our status as part of overall ecosystems and take action to open up a brighter future utilising science and technology of our own making with a keen awareness of our responsibility. We should live in this world while recognising the universal and different characteristics of diverse forms of life in the natural world, developing our sympathy for others and respecting diverse cultures and values. By doing so, we human beings will surely be able to create new values that will help resolve various global issues and build a sustainable future. Planned based on this belief, Expo 2025 Osaka, Kansai, Japan, will provide an ideal opportunity for humankind, which has faced the unprecedented crisis of the global COVID-19 pandemic since
  • 35. 2020, to confirm its own potential, which the critical situation has made possible, and verify and propose new forms of life and society. To advocate the importance of respecting human diversity and put into practice the Expo's theme, 'Designing Future Society for Our Lives', the Japan Association for the 2025 World Exposition has planned the following eight thematic projects: Quest of Life Totality of Life Embracing Lives Cycle of Lives Amplification of Lives Invigorating Lives Forging Lives Resonance of Lives Events to be held during Expo 2025 Osaka, Kansai, Japan, will include theatre events, plaza events, Illumination & Projection events and hands-on events. These events are classified into two types: events organised by the Organiser of the Expo in collaboration with corporate supporters and other parties and those organised by related organisations, including cultural organisations and local governments.
  • 36. Location Plaza event programmes include music performances, video screenings, parades and art programmes held at outdoor event plazas or on small stages installed in these plazas at the Expo site. Plaza events organised by the Organiser of the Expo will be run throughout the Expo period, whereas those organised by related organisations during the Expo will be held alternately. Production Methods or Service Delivery Plan Hands-on events focusing on industrial technology, art, traditional culture, etc. will be held at the exhibition hall, the gallery, the garden, etc. Hands-on events will be basically organised only by related organisations, whereas the Organiser of the Expo may participate in some of these events according to their programmes Supply Chain The TEAM EXPO 2025 programme will play an essential role in continually sharing the theme of Expo 2025 Osaka, Kansai, Japan, in a broad scope of time and space. In terms of time, the programme will last for the entire period that will start before the Expo and end after the Expo. In terms of space, the programme will occur on a large scale: at the real Expo site, in Osaka and Greater Kansai, and even online. To put into practice the Expo's theme: 'Designing Future Society for Our Lives,' call for independent and future-oriented initiatives will be launched or are going to be launched and register them as TEAM EXPO 2025 Programme/ Co-creation Challenges. Also, a call will be made for businesses, organisations and other parties that have skills, strengths or resources useful for supporting Co-creation Challenges and designate them as TEAM EXPO 2025 Programme/ Co- creation Partners. Hence, a platform for encounters and co-creation between those who take up new challenges and their prospective supporters will be provided. The programme will aim to create online and offline spaces for co-creation in such a form as information sharing and interactions through thematic forums, the dedicated website etc. Risk Management Among the initiatives to 'Design Future Society for Our Lives' that come together for the TEAM EXPO 2025 programme, especially excellent, practical, globally reproducible and useful initiatives towards the future will be displayed and demonstrated as the Best Practices in the Best Practice Area at the site. We will also devise a system for showcasing several excellent initiatives, including the Best
  • 37. Practices, to a wider range of visitors, for example, in coordination with exhibitions to be changed in limited periods or exhibitions and events held elsewhere at the site. Moreover, the Best Practices and other excellent initiatives in the TEAM EXPO 2025 programme will be introduced and shared not only at the site but also at events held elsewhere in Osaka, Greater Kansai or other areas and online. Labor Force 150 countries and 25 international organisations will participate in the Expo. In efforts to invite countries and international organisations (hereinafter, 'official participants') to participate in Expo 2025 Osaka, Kansai, Japan, target is to have 150 countries and 25 international organisations participate in the Expo. Each official participant can hold exhibitions at its pavilion. It can also designate one day during the Expo period as its National Day if it is a country or asits Special day if it is an international organisation and hold an official ceremony and related events. As another measure to support official participants will set up a one-stop shop, which will implement an integrated series of various procedures necessary throughout all stages of holding exhibitions, from the preparatory stage to removal of exhibition materials. Besides support for exhibitions, the one-stop shop will also provide official participants with support for their living in Japan, including assistance in various procedures for arranging accommodation and staying. Various forms of support will be provided, such as support for developing countries, so that as many countries and international organisations as possible will be able to participate in Expo 2025 Osaka, Kansai, Japan. Equipment and Facilities Businesses and organisations can participate in the Expo by holding exhibitions at pavilions, supporting thematic projects or taking part in Future Society Showcase projects, the TEAM EXPO 2025 programme, events or business activities. We will make approximately nine sections available for pavilions of businesses and organisations. It is also expected that some businesses and organisations may share pavilions. Multiple forms of participation will be provided, including not only holding exhibitions at pavilions and joining the TEAM EXPO 2025 programme but also taking part in events organised by related organisations, so that a wider range of local governments and communities around Japan will be able to participate in the Expo. Transportation & Delivery In consideration of reclamation work, the ground conditions and other circumstances, the site for the Expo will be divided into three areas:
  • 38. Pavilion World, Water World, Green World
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  • 40. Management Company Leadership The operation plan for Expo 2025 Osaka, Kansai, Japan, will be designed from the perspectives of both pioneering initiatives unique to an Expo and low-risk initiatives necessary especially for an Expo so that it will define optimal measures for these initiatives. The major policies for the operation plan are as follows: ● Adopting digital technology-based admission and other measures to level the flow of visitors to prevent overcrowding even with 285,000 visitors, which is the estimated average daily number on the projected peak days; Introducing electronic ticketing for visitor services and management to enhance their convenience and safety; ● Utilising advanced technologies, including robots, for efficient Expo operations; and ● Conducting low-risk Expo operations in preparation against emergencies, including disasters and infectious diseases Approximately 28.2 million are expected visits throughout the Expo period. The Registration Dossier submitted to the BIE estimates that the Expo will have approximately 3.5 million international visitors on the supposition that 50 million international tourists will visit Japan in 2025. Expo 2025 Osaka, Kansai, Japan, is a project enabled through cooperation between countries around the world and between diverse people. We will create a favourable environment for diverse people, including visitors and staff, to actively and safely participate in the Expo. Expo will operate in an inclusive manner so that the Expo will be able to share diverse values based on its theme. Additionally, based on the Expo's theme, the Expo site will be a place for the creation of new value in diverse forms, including lives, diet and learning to contribute to the achievement of the SDGs. For Expo 2025 Osaka, Kansai, Japan, in consideration of ISO 20121, an event sustainability management system (ESMS) will be introduced.
  • 41. Advisory Board The Expo ICT Platform's contribution to coordination with external services provided by businesses, local governments, etc. will help provide new visitor services such as indicated below. ● The platform will facilitate collaboration between the Organiser of the Expo and external organisations (such as transport operators) in providing visitors with a seamless series of transport services between their homes and the Expo site and within the site. ● Based on the information they register before entry, the Organiser of the Expo will be able to recommend to visitors Expo-site tour routes and other features that fit their preferences. For example, food preference information (concerning allergies, religious food restrictions, etc.) registered by consent of visitors may be used to serve optimal dishes to them in coordination with restaurant services. ● Visitor services will be coordinated with external services, such as regional tourism services provided by local governments, entertainments and services provided by food service providers. Professional Advisors The operation of Expo 2025 Osaka, Kansai, Japan, will involve a highly secure handling of varied information, including information about visitors and site management. Therefore, the Organiser of the Expo will establish a system for information security management and operation, and formulate and enforce information security regulations. Compensation Public relations and promotion activities will be targeted not only at prospective and actual visitors to the Expo but also at official participants, businesses, organisations and other parties involved in creating this Expo. In Japan, there are regional (between Kansai and the other regions) and generation gaps in people's interest in Expo 2025 Osaka, Kansai, Japan, and their motivation to participate in it. Additionally, attracting exhibitions and visits from outside Japan requires to strategically increase international recognition for the Expo.
  • 43. Finance Personal Financial Status Public relations and promotion activities will be conducted during five distinctive phases that encompass not only the Expo period but also periods before and after the Expo. Financial Management & Control Less than one year before the opening of the Expo, the site design and exhibition and experience contents will have been materialised by this phase. Exhibitors, related organisations and other parties will share an increasing amount of information. Symposia will be hosted in collaboration with the local press or economic organisations in the Osaka-Kansai region, Tokyo, and other regions in Japan. The Expo is a comprehensive project that combines a wide variety of mutually related and paralleled projects, including large-scale site construction, the invitation of countries around the world to participate, and site operations that last 6 months. Thus, the Expo's extensive scope of projects naturally entails various closely intertwined risks. To ensure the safety of approximately 28.2 million visitors and participants from various countries and enable them to participate in the Expo with a feeling of security, the Expo project will be promoted while identifying risks in an early stage and prevent them from being realised based on the principle of risk man.
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  • 46. Action Plan Goals & Timeline Punctual We are going above and beyond to operate carbon killer operation on time and reduce carbon emissions. Innovative We have put new digital solutions in place to make the partnership experience more seamless and efficient. New This refers to young and sustainable mindset, delivering the disruptive lowest-ever carbon intensity ideas, and better than any other cross East West expertise.
  • 47. Knowledgeable Our expertise is underpinned by the 28 million discerning visitors we expect across next Osaka World Expo network in the last 12 months from April 13th 2025 to Oct 13th 2025. The Osaka Expo 1970, Japan's, and Asia's, first ever, became a symbol of Japan's rapid economic growth and one of the country's most lauded events. Twenty years after the Aichi Expo 2005, Expo 2025 Osaka, Kansai will bring the international community back to Japan. Universal If Osaka is one of the six Universal Studios in the world, in 2025 the world will be a mere five years away from 2030, the year the United Nations has set as the target for achieving the Sustainable Development Goals (SDGs), making it a crucial one for ramping up efforts to achieve these goals. Therefore, Universal World Expo 2025 Osaka, Kansai will become a key platform for reaching the SDGs by 2030. Explore new #Climate coalitions & Innovate with new #Umbrella touches is a first advocacy step. The idea is to promote some inspiring cases to build regenerative business within the Laval New Touches business park in France (150 ha.). Taiwan can be an amazing platform to connect EU innovators with the rest of Asia. One promising idea for the Osaka Expo is : transforming pig urine into green hydrogen for sustainable mobility, within a global circular economy approach. To make the process visible worldwide, a consortium of partners could be built between Taichung and EU companies for example. Let's imagine a duplicable model with Taichung Bus : https://www.tcbus.com.tw/, Taichung City Government using green H2 instead of gasoline and Cooperl Taiwan. A showroom at the Osaka Expo might facilitate and spread globally this production-use system for green H2 and green ammonia. For your information, here is the location of Cooperl HQ in Taichung : 科普利信台灣 3rd section, K-N International Business Center A07, 4F, No. 447, Section 3, Wenxin Rd, Beitun District, Taichung City, 406 0911 007 973
  • 48. INVESTING IN CLIMATE is nothing new. Between 2009 and 2011, $ 44,5 billion was invested into the 'clean tech sector'. But the majorities of the cleantech sector FAILED TO RETURN INVESTMENT at Series A stage This is all about how the system changes. • Not only about technologies: this is the global mindset. • Countries need to collaborate quickly. • Every country has the potential to tackle the problem • Look at a global perspective
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  • 50. Support and Resources From the archives of the planet to a green youth bank • Albert Kahn (3 March 1860 - 14 November 1940) was a French banker and philanthropist, known for initiating The Archives of the Planet. • He befriends the founder of modern Japan's industry and finance, Shibusawa Eiichi. The creator of the Daiichi bank allows the French financier to participate in its railway construction operations in Taiwan and Korea. • In the light of World Osaka Expo, lets build new funding channels to improve carbon killer operational goals. • Innovative funding capacity to support during disruptions : pledge patents to green investors. Measurement of Success CLIMATE IS HARD TO FIT INTO BUCKETS • Solutions are many and varied. • Do you we have a large and clear problem in a unique and compelling way ? • Do we have the potential to scale effectively across borders ? • Will we have a clear impact in lowering greenhouse gases ? Plenty of hardships : where are the catalysts ? Where can we find the balance ? • Trying to take coal away and replace it by green hydrogen produced by ocean waves / wind power ressources LACK OF NARRATIVES BETWEEN ASIA AND THE EU TO REACH THE DECARBONISATION Climate change is dominant on the social medias. Technical analysis is visible but what kind of instrument/support we can go there ?
  • 51. How we can do it ? Long term scenarii, Long term ambitions : focus also on the 1st mile. GO AND STOP ON DIFFERENT POLICIES • Trying to have more zero emissions policies which are more consistent and long term for a safer investment climate. • Few sectors left to do the transition. • Examples : Local bio fuel (Is it too expensive to afford renewable energies ?). • Local people cannot afford electric cars. • How is the journey so far ? Plenty of hardships...
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  • 53. Appendix and Supporting Documents AS ATTACHED