Personal Information
Organization / Workplace
Colombia, Antioquia Colombia
Occupation
Service Strategy, Service Design, CX Research, Consumer Behavior. EAFIT University
Industry
Advertising / Marketing / PR
About
Diseño de servicios, es una mezcla muy productiva entre management, marketing y diseño para la creación de servicios y organizaciones centradas en el usuario
Mi trabajo está orientado hacia la investigación, asesoría y docencia en; Estrategia, Diseño y Marketing de Servicios, Análisis del consumidor y experiencia de usuarios UX, gestión y desarrollo de usuarios y organización para el servicio.
Tags
ux
emotions
marketing
qsensor
eafit
asomercadeo
servicios
See more
Presentations
(1)Likes
(107)Power and Service Design: Making Sense of Service Design's Politics and Influence | Gordon Ross | OXD
Service Design Network
•
4 years ago
Virtual sdgc20 | oct 22 23, 2020 | full stack service designers
Service Design Network
•
3 years ago
Research + Psychology = Magic How to Plan and Analyze Research with the COM-B Model of Behavior Change
UXPA Boston
•
6 years ago
Ends. Off-boarding in consumer experiences
Joe Macleod
•
6 years ago
Design Tools for Systems Thinking
Peter Vermaercke
•
8 years ago
Aileen Heinberg & Ankita Roy: Design Implementation with Behavioral Science
Service Design Network
•
5 years ago
Customer journey mapping
Erik Roscam Abbing
•
13 years ago
Online Consumer Behaviour
Lukasz Piwek
•
9 years ago
Jobs-to-be-done, a goal-driven solution framework
Clément Génin
•
10 years ago
How to Use Sticky Notes (Meaningfully)
Nathan Lucy
•
6 years ago
How Service Design Extends Other Disciplines
Richard Ekelman, SDMT
•
6 years ago
The 20 Best Higher-Ed Crowdfunding Campaigns
EverTrue
•
9 years ago
Tendencias 2017
DDB Latina
•
7 years ago
Christian Vatter - Service Branding
Service Design Network
•
7 years ago
10 Insightful Quotes On Designing A Better Customer Experience
Yuan Wang
•
7 years ago
Anti-Patterns that Stifle Lean UX Teams
Bill Scott
•
10 years ago
Zilver on customer experience design
Erik Roscam Abbing
•
8 years ago
Exploring the role of cultural branding strategy in brand building
Naveen Iftekharuddin
•
10 years ago
Family life cycles and its impact on marketing
Wish Mrt'xa
•
10 years ago
UDI Service Design Case Study
Designit
•
10 years ago
Using Co-creation to Make Design Solutions that Work (EuroIA 2013, Edinburgh)
Koen Peters
•
10 years ago
Design thinking - Pensamiento de diseño
Diego Carbonell
•
11 years ago
Verbos para construir_objetivos
Eelliiaass Ssuuaa
•
12 years ago
Introduction to Empathy and Design Research
Peer Insight | Innovation Consulting
•
9 years ago
We explain Experience Design in a few simple steps.
Hyper Island
•
9 years ago
Taller de Economía Conductual e Innovación (Facultad de Ciencias Económicas, UCA)
Santiago Magnin
•
9 years ago
Finnair In-flight Entertainment Service - Reaktor - #sda15
Service Design Breakfast
•
9 years ago
The What If Technique presented by Motivate Design
Motivate Design
•
9 years ago
Mapping a service
Meld Studios
•
13 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
Personal Information
Organization / Workplace
Colombia, Antioquia Colombia
Occupation
Service Strategy, Service Design, CX Research, Consumer Behavior. EAFIT University
Industry
Advertising / Marketing / PR
About
Diseño de servicios, es una mezcla muy productiva entre management, marketing y diseño para la creación de servicios y organizaciones centradas en el usuario
Mi trabajo está orientado hacia la investigación, asesoría y docencia en; Estrategia, Diseño y Marketing de Servicios, Análisis del consumidor y experiencia de usuarios UX, gestión y desarrollo de usuarios y organización para el servicio.
Tags
ux
emotions
marketing
qsensor
eafit
asomercadeo
servicios
See more