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 Brought	
  to	
  you	
  by	
  	
  
Account	
  
- Making sure our client’s needs are our first priority.
Research	
  
- Conducting primary research to gain hidden insight. 	
  
- Gathering data to tell our client’s stories best.
Creative 	
  
- Supervising anything and everything creative.	
  
- Narrating unique campaigns whose stories will not
be left untold.
Media	
  
- Communicating our findings into the most efficient
media outlets.
Public Relation	
  
- Connecting with the public, showing them exactly
what to rave about across the media. 	
  
- - - - - - - - - - - - - - Who we ARE. - - - - - - - - - - - - - -	
  	
  
Nourah	
  
Karen	
  
Mandy	
  
Vilma	
  
Lexie	
  
Company Background - - - - - - - - - - - - - - - - - - - - - - - - - - p.4-p.5
Taiwanese Market Analysis - - - - - - - - - - - - - - - - - - - - - - p.5-p.8
Economic Indicators
Jewelry Market
Consumer Trends
Competitors
Cultural Dimensions
Marketing Strategy - - - - - - - - - - - - - - - - - - - - - - - - - - - p.8-p.11
Segmentation and Targeting
Buyer Personas
Positioning
SWOT Analysis
Action and Creative - - - - - - - - - - - - - - - - - - - - - - - - - - P.12-p.16
Optimal Entry Mode & Suggested Location
Creative Strategy
Media and Budget - - - - - - - - - - - - - - - - - - - - - - - - - - - p.16-p.19
Media Plan
Timetable
Budget
Conclusion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - p.20
Work Cited - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- p.21-p.23
- - - - - Table of Contents - - - - -	
  
 ALEX	
  AND	
  ANI	
  is	
  a	
  jewelry	
  manufacturer	
  and	
  retailer	
  founded	
  by	
  Carolyn	
  Rafaelian	
  in	
  2004.	
  
The	
  jewelry	
  company,	
  based	
  in	
  Cranston,	
  Rhode	
  Island,	
  has	
  disEnguished	
  itself	
  with	
  a	
  unique	
  eco-­‐
friendly	
  approach,	
  using	
  recycled	
  metals	
  from	
  local	
  vendors	
  (Vaccaro).	
  ALEX	
  AND	
  ANI	
  has	
  even	
  
converted	
  scrap	
  steel	
  from	
  the	
  Statue	
  of	
  Liberty	
  into	
  bangles	
  for	
  their	
  brand	
  (Malloy).	
  ALEX	
  AND	
  
ANI	
   possesses	
   a	
   diversified	
   porPolio	
   with	
   six	
   main	
   product	
   lines:	
   bangles,	
   necklaces,	
   earrings,	
  
rings,	
   handbags	
   and	
   other	
   collecEons.	
   These	
   products	
   are	
   developed	
   with	
   cuTng	
   edge	
  
techniques,	
  and	
  they	
  aim	
  to	
  share	
  the	
  power	
  of	
  posiEve	
  energy	
  with	
  everyone	
  who	
  wears	
  their	
  
designs.	
  Products	
  are	
  known	
  for	
  their	
  symbolism,	
  “bearing	
  designs	
  ranging	
  from	
  the	
  tree	
  of	
  life	
  to	
  
the	
  peace	
  sign	
  to	
  a	
  paw	
  print”	
  (Vaccaro).	
  This	
  brand	
  emphasizes	
  the	
  experience	
  and	
  energy	
  these	
  
symbols	
  bring	
  to	
  users’	
  lives.	
  	
  
	
  ALEX	
  AND	
  ANI	
  embarked	
  on	
  an	
  “explosive	
  journey”	
  as	
  the	
  company	
  rapidly	
  climbed	
  to	
  the	
  
top	
   of	
   the	
   accessories	
   industry.	
   The	
   journey	
   started	
   when	
   Rafaelian	
   partnered	
   with	
   Giovanni	
  
Feroce,	
  appoinEng	
  him	
  CEO	
  of	
  ALEX	
  AND	
  ANI.	
  While	
  Rafaelian	
  remained	
  the	
  fashion	
  icon,	
  Feroce,	
  
with	
  his	
  entrepreneurial	
  and	
  ambiEous	
  soul,	
  provided	
  the	
  business	
  brainpower	
  in	
  the	
  company’s	
  
expansion	
  (Malloy).	
  Beginning	
  with	
  Japan,	
  ALEX	
  AND	
  ANI	
  started	
  internaEonal	
  expansion	
  in	
  2009.	
  
While	
   the	
   original	
   decision	
   to	
   head	
   overseas	
   was	
   parEally	
   impulsive,	
   ALEX	
   AND	
   ANI	
   has	
   since	
  
expanded	
  into	
  other	
  countries	
  with	
  specific	
  strategies.	
  Today,	
  ALEX	
  AND	
  ANI	
  has	
  grown	
  to	
  operate	
  
in	
  10	
  countries	
  and	
  11	
  Caribbean	
  Islands	
  	
  (ALEX	
  AND	
  ANI,	
  LCC).	
  	
  Exposure	
  from	
  popular	
  celebriEes	
  
has	
   helped	
   to	
   bring	
   ALEX	
   AND	
   ANI’s	
   message	
   of	
   energy	
   and	
   eco-­‐conscious	
   products	
   to	
  
internaEonal	
   events,	
   from	
   fundraisers	
   to	
   fashion	
   shows	
   (ALEX	
   AND	
   ANI,	
   LCC).	
   	
   “Numerous	
  
Hollywood	
   celebriEes	
   have	
   been	
   spoced	
   wearing	
   the	
   signature	
   expandable	
   bangles,	
   and	
   the	
  
brand	
   is	
   regularly	
   featured	
   in	
   magazines	
   such	
   as	
   Vogue	
   and	
   the	
   Sports	
   Illustrated	
   swimsuit	
  
ediEon”	
  (Vaccaro).	
  
	
  The	
  company	
  is	
  renown	
  for	
  encouraging	
  their	
  consumers	
  to	
  enter	
  the	
  charitable	
   world	
  
through	
  their	
  purchases	
  (ALEX	
  AND	
  ANI,	
  LCC).	
  Typically	
  20%	
  of	
  consumers’	
  purchases	
  from	
  ALEX	
  
AND	
   ANI’s	
   “Charity	
   by	
   Design”	
   products	
   are	
   donated	
   to	
   non-­‐profit	
   organizaEons	
   such	
   as	
   the	
  
American	
  Heart	
  AssociaEon,	
  the	
  NaEonal	
  AuEsm	
  AssociaEon,	
  and	
  the	
  PancreaEc	
  Cancer	
  Network	
  
AssociaEon.	
  To	
  date,	
  ALEX	
  AND	
  ANI	
  has	
  raised	
  over	
  20	
  million	
  dollars	
  in	
  support	
  of	
  these	
  causes.	
  
- - - - - Company Background - - - - - 	
  
 Due	
  to	
  their	
  warm-­‐hearted	
  nature	
  and	
  their	
  increasing	
  popularity	
  in	
  the	
  jewelry	
  industry,	
  
the	
  company	
  has	
  won	
  several	
  awards.	
  Most	
  of	
  these	
  awards	
  were	
  granted	
  by	
  Inc.	
  500,	
  in	
  which	
  
ALEX	
  AND	
  ANI	
  was	
  ranked	
  as	
   	
  #1	
  Top	
  Rhode	
  Island	
  Companies	
  in	
  2014.	
  ALEX	
  AND	
  ANI	
  has	
  also	
  
won	
  other	
  awards	
  such	
  as	
  the	
  Cause	
  MarkeEng	
  Halo	
  Award,	
  the	
  Internet	
  Retailer	
  Award,	
  and	
  the	
  
President’s	
  “E”	
  Award.	
  Today,	
  ALEX	
  AND	
  ANI	
  conEnues	
  to	
  develop	
  relaEonships	
  worldwide,	
  by	
  
encouraging	
  self-­‐expression	
  and	
  posiEvity.	
  	
  
	
  Due	
  to	
  the	
  nature	
  of	
  this	
  brand,	
  it	
  is	
  important	
  to	
  keep	
  in	
  mind	
  the	
  challenges	
  the	
  brand	
  
has	
   faced	
   regarding	
   symbolism	
   and	
   other	
   cultural	
   trends.	
   Some	
   symbols,	
   mostly	
   religious	
   in	
  
nature,	
  used	
  in	
  ALEX	
  AND	
  ANI	
  jewelry	
  have	
  been	
  regarded	
  as	
  offensive	
  in	
  certain	
  cultures.	
  The	
  
brand	
   has	
   accidentally	
   touched	
   a	
   few	
   cultural	
   “hot	
   spots”	
   during	
   its	
   internaEonal	
   expansion	
  
(Malloy).	
   Through	
   these	
   experiences	
   ALEX	
   AND	
   ANI	
   discovered	
   the	
   importance	
   in	
   extensive	
  
market	
  research	
  prior	
  to	
  internaEonal	
  product	
  launches.	
  	
  
- - - - - Taiwanese Market Analysis - - - - - 	
  
	
  Taiwan	
  is	
  a	
  dynamic	
  mulE-­‐party	
  democracy,	
  and	
  its	
  economy	
  is	
  one	
  of	
  the	
  richest	
  in	
  Asia.	
  It	
  
has	
  a	
  dynamic	
  capitalist	
  economy	
  with	
  gradually	
  decreasing	
  government	
  guidance	
  of	
  investment	
  
and	
  foreign	
  trade	
  (Factbook).	
  According	
  to	
  The	
  Heritage	
  FoundaEon,	
  Taiwan	
  has	
  relaEvely	
  high	
  
trade	
  and	
  business	
  freedom.	
  Taiwan’s	
  economic	
  freedom	
  score	
  is	
  75.1,	
  making	
  its	
  economy	
  the	
  
14th	
  freest	
  in	
  the	
  2015	
  Index.	
  Also,	
  Taiwan	
  is	
  ranked	
  5th	
  out	
  of	
  42	
  economies	
  in	
  the	
  Asia–Pacific	
  
region,	
  and	
  its	
  overall	
  score	
  is	
  well	
  above	
  the	
  world	
  average	
  (heritage.org).	
  Taiwan’s	
  export-­‐driven	
  
economy	
   benefits	
   from	
   a	
   well-­‐funcEoning	
   legal	
   framework	
   and	
   a	
   tradiEon	
   of	
   private-­‐sector	
  
entrepreneurship.	
   The	
   business	
   environment	
   is	
   supported	
   by	
   a	
   low	
   corporate	
   tax	
   rate	
   and	
   no	
  
minimum	
  capital	
  requirements	
  for	
  incorporaEng	
  companies	
  (heritage.org).	
  	
  
	
   	
   	
   	
   	
   	
   	
  	
  The	
  GDP	
  per	
  capita	
  of	
  Taiwan	
  is	
  $43,600,	
  which	
  ranks	
  higher	
  than	
  other	
  Asian	
  countries	
  
including	
  Japan,	
  Korea,	
  and	
  China	
  (Factbook).	
  Taiwan	
  also	
  supports	
  a	
  flourishing	
  tourism	
  industry,	
  
as	
  it	
  is	
  one	
  of	
  the	
  most	
  popular	
  travel	
  desEnaEons	
  within	
  Asia,	
  especially	
  for	
  people	
  living	
  in	
  other	
  
Asian	
   countries.	
   For	
   example,	
   from	
   2007	
   to	
   2010,	
   the	
   number	
   of	
   Chinese	
   tourists	
   in	
   Taiwan	
  
increased	
   61%	
   (Tourism	
   Bureau).	
   Taking	
   these	
   factors	
   into	
   account,	
   Taiwan	
   would	
   be	
   an	
  
opportune	
  market	
  for	
  ALEX	
  AND	
  ANI	
  to	
  enter.	
  
Economic Indicators 	
  
 In	
  Taiwan,	
  the	
  jewelry	
  industry	
  has	
  seen	
  growth,	
  reaching	
  approximately	
  4.3	
  billion	
  USD	
  in	
  
2014.	
   Luxury	
   jewelry	
   brands	
   have	
   been	
   gaining	
   especially	
   high	
   popularity	
   among	
   younger	
  
generaEons	
  (Euromonitor).	
  The	
  industry	
  is	
  predicted	
  to	
  undergo	
  a	
  stable	
  increase	
  from	
  2014	
  to	
  
2019,	
   reaching	
   approximately	
   6.4	
   billion	
   USD	
   in	
   Taiwan	
   by	
   2019.	
   The	
   growing	
   awareness	
   of	
  
fashion	
  will	
  be	
  the	
  main	
  driving	
  force	
  for	
  growth	
  in	
  the	
  jewelry	
  market,	
  as	
  well	
  as	
  a	
  predicted	
  
increase	
  in	
  disposable	
  income	
  for	
  Taiwanese	
  consumers	
  (Euromonitor).	
  According	
  to	
  Nielsen,	
  45%	
  
of	
   Taiwanese	
   consumers’	
   online	
   shopping	
   purchases	
   fall	
   into	
   clothing,	
   accessories,	
   and	
   shoe	
  
categories	
   (Nielsen).	
   Taiwanese	
   consumers	
   place	
   high	
   value	
   on	
   their	
   physical	
   appearance	
   and	
  
therefore	
  decrease	
  personal	
  entertainment	
  and	
  food	
  budgets	
  in	
  order	
  to	
  increase	
  spending	
  on	
  
clothing	
  and	
  accessories	
  (Nielsen).	
  Some	
  celebriEes	
  in	
  Taiwan	
  have	
  used	
  their	
  wealth	
  and	
  status	
  to	
  
launch	
  their	
  own	
  jewelry	
  brands,	
  and	
  are	
  seen	
  as	
  fashion	
  icons	
  to	
  young	
  people.	
  They	
  emphasize	
  
simple	
  styles	
  with	
  trendy	
  accessories,	
  which	
  has	
  since	
  become	
  very	
  popular.	
  	
  
Jewelry Market	
  
Consumer Trends	
  
	
  Fashion	
  for	
  Taiwanese	
  females	
  reflects	
  two	
  main	
  styles,	
  based	
  off	
  of	
  Japanese	
  and	
  Korean	
  
trends.	
  Accessories	
  have	
  had	
  a	
  greater	
  importance	
  of	
  late,	
  and	
  even	
  more	
  so	
  with	
  branded	
  
jewelry.	
  Brand	
  names	
  are	
  a	
  very	
  important	
  factor	
  for	
  Taiwanese	
  consumers	
  when	
  choosing	
  
jewelry.	
  Consumers	
  would	
  rather	
  spend	
  the	
  same	
  amount	
  of	
  money	
  for	
  a	
  smaller	
  diamond	
  with	
  a	
  
brand	
  name	
  (Euromonitor).	
  
	
  	
  	
  	
  	
  	
  	
   	
  Department	
  stores	
  are	
  popular	
  channels	
  for	
  the	
  distribuEon	
  of	
  brand	
  name	
  products	
  such	
  
as	
  jewelry.	
  Taiwanese	
  consumers	
  believe	
  that	
  shopping	
  at	
  department	
  stores	
  promises	
  genuine	
  
products	
  made	
  with	
  quality	
  materials.	
  Also,	
  with	
  increased	
  sales	
  from	
  Chinese	
  tourists,	
  shops	
  and	
  
department	
  stores	
  now	
  offer	
  tax	
  refunds	
  and	
  premium	
  restrooms	
  to	
  acract	
  top	
  clients.	
  	
  
Competition	
  
	
   Unlike	
   the	
   high-­‐end	
   leader	
   of	
   the	
   Jewelry	
   industry	
   in	
   Taiwan,	
   LVMH	
   Watch	
   &	
   Jewelry	
  
Taiwan	
   Ltd,	
   ALEX	
   AND	
   ANI	
   provides	
   mid-­‐to-­‐high-­‐priced	
   products	
   deemed	
   “affordable	
  
luxuries”	
   (Fox	
   Business).	
   These	
   products	
   are	
   especially	
   appealing	
   to	
   younger	
   generaEons	
   with	
  
smaller	
   budgets.	
   Entering	
   the	
   market	
   in	
   Taiwan,	
   ALEX	
   AND	
   ANI	
   will	
   face	
   both	
   local	
   and	
   global	
  
compeEtors	
  such	
  as	
  Pandora,	
  Brosway,	
  DAZZLING,	
  Dogeared,	
  and	
  Clio	
  Blue	
  (Privco).	
  	
  
 ALEX	
  AND	
  ANI	
  most	
  closely	
  resembles	
  Pandora,	
  with	
  its	
  customized	
  design	
  and	
  collecEble	
  
features	
  (Euromonitor).	
  Considering	
  the	
  popularity	
  of	
  Pandora	
  in	
  Taiwan,	
  ALEX	
  AND	
  ANI	
  should	
  
learn	
  from	
  their	
  successful	
  markeEng	
  strategies,	
  yet	
  provide	
  some	
  sense	
  of	
  differenEaEon.	
  	
  
	
  Apart	
  from	
  brands	
  sold	
  in	
  department	
  stores,	
  Taiwanese	
  consumers	
  oren	
  turn	
  to	
  online	
  
shops	
   and	
   stand-­‐alone	
   accessory	
   stores,	
   especially	
   for	
   low	
   to	
   mid	
   priced	
   jewelry.	
   These	
   chain	
  
stores	
   may	
   be	
   minor	
   compeEtors	
   to	
   ALEX	
   AND	
   ANI.	
   While	
   the	
   Taiwanese	
   market	
   is	
   quite	
  
compeEEve,	
  ALEX	
  AND	
  ANI	
  holds	
  a	
  unique	
  global	
  brand	
  image;	
  one	
  with	
  customizable	
  design	
  and	
  
flexibility	
  to	
  localize	
  its	
  disEnct	
  collecEons	
  for	
  each	
  new	
  market	
  it	
  enters.	
  	
  	
  
Cultural Dimensions	
  
	
  ALEX	
  AND	
  ANI’s	
  philanthropic	
  belief	
  meshes	
  well	
  with	
  Taiwanese	
  culture.	
  Although	
  Taiwan	
  
only	
  ranked	
  47th	
  in	
  the	
  World	
  Giving	
  Index	
  of	
  2014,	
  the	
  charity	
  culture	
  is	
  very	
  acEve.	
  Taiwan	
  not	
  
only	
  donated	
  the	
  largest	
  sum	
  of	
  money	
  to	
  support	
  the	
  earthquake	
  vicEms	
  in	
  Sichuan	
  (Thomson	
  
Reuters)	
  and	
  Japan	
  (Taipei	
  Times),	
  but	
  Taiwan	
  also	
  has	
  a	
  large	
  number	
  of	
  non-­‐profit	
  organizaEons,	
  
such	
   as	
   the	
   Tzu	
   Chi	
   FoundaEon	
   and	
   the	
   Genesis	
   Social	
   Welfare	
   FoundaEon.	
   ALEX	
   AND	
   ANI’s	
  
CHARITY	
  BY	
  DESIGN	
  project	
  will	
  be	
  parEcularly	
  appealing	
  in	
  the	
  Taiwanese	
  market,	
  and	
  ALEX	
  AND	
  
ANI	
  can	
  look	
  forward	
  to	
  further	
  collaboraEon	
  with	
  non-­‐profit	
  groups	
  in	
  Taiwan.	
  
	
  A	
  Hofstede	
  Centre	
  comparison	
  report	
  shows	
  that	
  ALEX	
  AND	
  ANI’s	
  home	
  market,	
  the	
  U.S.,	
  
has	
   highly	
   differing	
   cultural	
   dimensions	
   from	
   the	
   Taiwanese	
   market.	
   The	
   largest	
   difference	
  
between	
  the	
  two	
  countries	
  appears	
  in	
  the	
  “individualism”	
  and	
  “long-­‐term	
  orientaEon”	
  categories.	
  
While	
  the	
  U.S.	
  is	
  a	
  highly	
  individualisEc	
  society,	
  Taiwan	
  is	
  very	
  collecEvisEc.	
  CollecEvism	
  manifests	
  
in	
  a	
  close	
  long-­‐term	
  commitment	
  to	
  the	
  “member”	
  group,	
  which	
  can	
  extend	
  from	
  family,	
  friends,	
  
to	
   the	
   society	
   (The	
   Hofstede	
   Centre).	
   Furthermore,	
   Taiwan	
   is	
   considered	
   a	
   slightly	
   feminine	
  
society,	
  which	
  emphasizes	
  value	
  towards	
  compassion	
  for	
  others	
  and	
  quality	
  of	
  life.	
  	
  
	
   Despite	
   noEceable	
   cultural	
   differences,	
   there	
   are	
   sEll	
   strong	
   similariEes	
   between	
   the	
  
cultures	
   of	
   ALEX	
   AND	
   ANI	
   and	
   Taiwan.	
   The	
   Taiwanese	
   cultural	
   dimensions	
   previously	
   noted,	
  
reveals	
  how	
  Taiwanese	
  consumers	
  are	
  likely	
  to	
  embrace	
  ALEX	
  AND	
  ANI’s	
  “passion	
  for	
  the	
  well-­‐
being	
   of	
   our	
   planet,	
   our	
   communiEes,	
   and	
   our	
   individual	
   paths”	
   (ALEX	
   AND	
   ANI	
   LCC).	
  
Nevertheless,	
  ALEX	
  AND	
  ANI	
  should	
  make	
  efforts	
  to	
  educate	
  their	
  customers	
  about	
  the	
  value	
  of	
  
their	
  products.	
  	
  
Taiwan	
  is	
  a	
  highly	
  pragmaEc	
  and	
  long-­‐term	
  oriented	
  culture,	
  which	
  means	
  Taiwanese	
  people	
  have	
  
strong	
  propensity	
  to	
  save	
  and	
  invest.	
  The	
  fact	
  that	
  ALEX	
  AND	
  ANI’s	
  products	
  are	
  made	
  of	
  recycled	
  
materials	
  may	
  discourage	
  thriry	
  Taiwanese	
  consumers	
  from	
  purchasing	
  such	
  jewelry.	
  Hence,	
  ALEX	
  
AND	
  ANI	
  must	
  emphasize	
  the	
  brand’s	
  philanthropic	
  pracEces	
  in	
  order	
  to	
  enhance	
  its	
  value	
  in	
  the	
  
eyes	
  of	
  the	
  consumers.	
  	
  
Segmentation and Targeting	
  
	
  ALEX	
  AND	
  ANI	
  is	
  a	
  lifestyle	
  brand	
  that	
  focuses	
  on	
  the	
  self-­‐expression	
  of	
  their	
  customers	
  
more	
  than	
  the	
  jewelry	
  itself.	
  This	
  lifestyle	
  is	
  open	
  to	
  all	
  ages	
  and	
  genders,	
  meaning	
  there	
  is	
  no	
  
specific	
  target	
  audience.	
  “The	
  clientele	
  ranges	
  from	
  a	
  nine	
  year	
  old	
  to	
  a	
  ninety	
  year	
  old”	
  (Malloy).	
  
In	
   the	
   U.S.	
   market,	
   females	
   ages	
   15-­‐30	
   show	
   the	
   most	
   interest	
   in	
   ALEX	
   AND	
   ANI	
   products,	
  
therefore	
  they	
  make	
  up	
  the	
  unofficial	
  target	
  market	
  for	
  the	
  brand	
  (Malloy).	
  When	
  entering	
  the	
  
Taiwanese	
   market,	
   ALEX	
   AND	
   ANI	
   should	
   focus	
   their	
   markeEng	
   efforts	
   towards	
   females	
   ages	
  
18-­‐30,	
  as	
  it	
  is	
  most	
  effecEve	
  to	
  penetrate	
  a	
  smaller	
  segment	
  of	
  the	
  market	
  upon	
  entry.	
  These	
  
females	
  are	
  also	
  highly	
  fashion	
  conscious	
  and	
  easily	
  reachable	
  through	
  social	
  media,	
  which	
  is	
  a	
  
large	
  part	
  of	
  ALEX	
  AND	
  ANI’s	
  current	
  markeEng	
  communicaEons	
  plan.	
  This	
  target	
  market	
  can	
  be	
  
further	
  segmented	
  as	
  college	
  students	
  (ages	
  18-­‐22)	
  and	
  young	
  professionals	
  (ages	
  23-­‐30).	
  
	
  Girls	
  in	
  college	
  are	
  living	
  on	
  their	
  own,	
  but	
  are	
  constantly	
  surrounded	
  by	
  their	
  peers.	
  They	
  
make	
   independent	
   choices	
   about	
   fashion,	
   music,	
   and	
   overall	
   lifestyle,	
   but	
   they	
   are	
   highly	
  
influenced	
  by	
  western	
  pop	
  culture,	
  and	
  trends	
  set	
  by	
  their	
  friends.	
  They	
  are	
  also	
  amidst	
  a	
  Eme	
  of	
  
transiEon	
  in	
  their	
  lives,	
  entering	
  the	
  early	
  phases	
  of	
  adulthood.	
  They	
  are	
  interested	
  in	
  showing	
  
their	
   new,	
   more	
   mature	
   selves.	
   They	
   are	
   able	
   to	
   do	
   this	
   by	
   way	
   of	
   fashion,	
   clothing,	
   and	
  
accessories.	
  Individualized	
  bracelets	
  and	
  other	
  small	
  pieces	
  of	
  jewelry	
  from	
  ALEX	
  AND	
  ANI	
  are	
  a	
  
reasonably	
  affordable	
  way	
  to	
  show	
  their	
  personality.	
  	
  
	
   Young	
   professionals	
   are	
   just	
   breaking	
   into	
   the	
   workforce	
   for	
   the	
   first	
   Eme.	
   Fashion	
   is	
  
important	
  in	
  a	
  business	
  environment,	
  as	
  it	
  denotes	
  professionalism	
  and	
  self-­‐esteem.	
   	
  ALEX	
  AND	
  
ANI	
  jewelry	
  would	
  fit	
  well	
  into	
  their	
  lives,	
  as	
  the	
  accessories	
  are	
  classy,	
  and	
  professional,	
  but	
  also	
  
young	
  enough	
  to	
  add	
  fun	
  style	
  to	
  any	
  ouPit.	
  As	
  a	
  mid-­‐price	
  range	
  product,	
  they	
  are	
  affordable	
  for	
  
young	
  professionals	
  who	
  do	
  not	
  have	
  a	
  lot	
  of	
  disposable	
  income,	
  would	
  sEll	
  be	
  able	
  to	
  afford	
  a	
  
few	
  new	
  pieces.	
  
- - - - - Marketing Strategy - - - - - 	
  
  Yi-­‐Lin	
   is	
   19	
   years	
   old	
   and	
   she	
   is	
   a	
  
sophomore	
  in	
  college.	
  She	
  lives	
  in	
  Taoyuan,	
  and	
  
she	
  belongs	
  to	
  the	
  school’s	
  theater	
  club.	
  She	
  is	
  
arEsEc,	
  and	
  pays	
  acenEon	
  to	
  the	
  latest	
  fashion	
  
trends,	
   especially	
   those	
   she	
   sees	
   on	
   American	
  
TV	
  shows	
  and	
  in	
  the	
  magazines	
  she	
  reads.	
  Yi-­‐Lin	
  
loves	
   to	
   go	
   shopping	
   in	
   her	
   free	
   Eme,	
   and	
  
always	
   tags	
   along	
   with	
   her	
   friends	
   when	
   they	
  
head	
   downtown	
   to	
   window	
   shop,	
   occasionally	
  
splurging	
   with	
   money	
   she	
   has	
   saved	
   up	
   from	
  
her	
  part-­‐Eme	
  job	
  at	
  a	
  local	
  clothing	
  shop.	
  	
  
Buyer Personas	
  
Positioning	
  
	
  In	
  order	
  to	
  target	
  these	
  two	
  disEnct	
  segments,	
  ALEX	
  AND	
  ANI	
  must	
  posiEon	
  themselves	
  as	
  
a	
  desirable	
  brand	
  in	
  the	
  eyes	
  of	
  each	
  segment.	
  How	
  these	
  users	
  see,	
  feel,	
  and	
  interpret	
  the	
  brand	
  
is	
   pivotal	
   in	
   acracEng	
   their	
   acenEon,	
   and	
   keeping	
   them	
   interested	
   in	
   learning	
   more	
   and	
   even	
  
trying	
  on	
  some	
  of	
  the	
  jewelry.	
  	
  
	
  Shu-­‐Mei	
  is	
  26	
  years	
  old,	
  and	
  currently	
  
works	
   at	
   ChinaTrust	
   Commerical	
   Bank	
   in	
  
Taipei.	
   She	
   holds	
   a	
   Master’s	
   degree	
   and	
   has	
  
just	
  recently	
  entered	
  the	
  work	
  force.	
  Working	
  
in	
   an	
   environment	
   surrounded	
   by	
   many	
  
males,	
  Shu-­‐Mei	
  enjoys	
  showing	
  her	
  feminine	
  
side	
   through	
   her	
   dress.	
   She	
   is	
   by	
   no	
   means	
  
fashion	
   obsessed,	
   but	
   she	
   pays	
   acenEon	
   to	
  
the	
   latest	
   trends,	
   and	
   she	
   follows	
   several	
   of	
  
her	
  favorite	
  fashion	
  bloggers	
  quite	
  religiously.	
  
She	
   saves	
   most	
   of	
   her	
   money,	
   as	
   she	
   values	
  
the	
   pracEcality	
   of	
   invesEng	
   and	
   saving,	
   but	
  
she	
   does	
   splurge	
   when	
   it	
   comes	
   to	
  
accessories.	
   She	
   does	
   most	
   of	
   her	
   shopping	
  
online,	
  as	
  she	
  is	
  always	
  Eght	
  on	
  Eme.	
  
Yi-­‐Lin	
  Chen	
   	
  Shu-­‐Mei	
  Lin	
  
 For	
  the	
  college	
  students,	
  ALEX	
  AND	
  ANI	
  should	
  posiEon	
  their	
  brand	
  as	
  being	
  the	
  next	
  “it”	
  
thing,	
  and	
  a	
  way	
  to	
  express	
  the	
  consumers’	
  independent	
  and	
  mature	
  selves.	
  Messages	
  delivered	
  
to	
  this	
  segment	
  could	
  be:	
  
•  “Build	
  a	
  unique	
  collecEon	
  that	
  will	
  turn	
  heads”	
  
•  “Show	
  off	
  your	
  new,	
  independent	
  self	
  with	
  ALEX	
  AND	
  ANI”	
  
	
   For	
   the	
   young	
   professional	
   segment,	
   ALEX	
   AND	
   ANI	
   should	
   posiEon	
   itself	
   as	
   a	
   popular,	
  
fashionable	
  brand	
  that	
  is	
  appropriate	
  for	
  both	
  the	
  office	
  and	
  a	
  night	
  out.	
  ALEX	
  AND	
  ANI	
  should	
  
keep	
   its	
   western	
   style,	
   as	
   it	
   will	
   be	
   reputable	
   and	
   more	
   coveted	
   among	
   this	
   target	
   audience.	
  
Messages	
  could	
  include:	
  
•  “Bring	
  ALEX	
  AND	
  ANI	
  with	
  you	
  wherever	
  your	
  journey	
  takes	
  you”	
  
•  “Simple,	
  sophisEcated,	
  and	
  unique—just	
  like	
  you”	
  
SWOT Analysis
Strengths	
  
•  The	
   country	
   of	
   origin	
   effect;	
   western	
  
culture	
   has	
   a	
   posiEve	
   image	
   for	
   most	
  
Taiwanese	
  customers	
  
•  High	
  sense	
  of	
  social	
  responsibility,	
  which	
  
fits	
   well	
   with	
   the	
   collecEvist	
   Taiwanese	
  
culture	
  
•  Wide	
  variety	
  of	
  previous	
  global	
  business	
  
strategies	
  	
  
•  Fashionable	
   accessories	
   sold	
   at	
  
affordable	
  prices	
  
•  High	
  sales	
  volume	
  ($230	
  million	
  in	
  2013)	
  
that	
   can	
   be	
   used	
   to	
   support	
  
internaEonal	
  expansion	
  into	
  Taiwan	
  
•  Large	
   human	
   resource	
   base	
   (1,000	
  
employees	
  in	
  2013)	
  
•  High	
  technical	
  credibility	
  (recognized	
  by	
  
80	
   different	
   watch	
   and	
   jewelry	
   brands	
  
f o r	
   t h e i r	
   o u t s t a n d i n g	
   d i g i t a l	
  
performance	
  [ALEX	
  AND	
  ANI	
  InnovaEve	
  
Digital	
  Strategy])	
  
•  Rapid	
   internal	
   growth	
   (named	
   one	
   of	
  
500	
   fastest	
   growing	
   companies	
   in	
  
America	
  by	
  Inc.	
  Magazine	
  in	
  2015)	
  	
  
•  DifferenEaEon	
   through	
   their	
   focus	
   on	
  
chariEes	
  and	
  giving	
  back	
  (donated	
  $20-­‐
million	
  to	
  different	
  chariEes	
  since	
  2011)	
  
Opportunities 	
  
•  Large	
   supply	
   chain	
   throughout	
   Taiwan	
  
(according	
   to	
   the	
   Invest	
   in	
   Taiwan	
  
official	
  website	
  [Business	
  OpportuniEes])	
  
•  Taiwan	
   is	
   located	
   in	
   the	
   Asian	
   Pacific	
  
region,	
  which	
  is	
  considered	
  the	
  hub	
  that	
  
connects	
  Europe,	
  the	
  United	
  States	
  and	
  
Japan	
  (Why	
  Taiwan)	
  
•  T a i w a n	
   r a n k e d	
   8 t h	
   i n	
   w o r l d	
  
compeEEveness	
   for	
   R&D	
   talents,	
  
allowing	
   ALEX	
   AND	
   ANI	
   to	
   research	
  
effecEve	
   consumer	
   and	
   market	
   trends	
  
(Intellectual	
  Advantage)	
  
•  Taiwan’s	
   GDP	
   has	
   steadily	
   increased	
  
since	
   1981,	
   consequently	
   increasing	
  
Taiwan’s	
   purchasing	
   power	
   as	
  
well	
  (Taiwan	
  GDP	
  Growth	
  Rate)	
  
•  People	
   between	
   the	
   ages	
   of	
   25-­‐54	
  
account	
   for	
   47.4%	
   of	
   the	
   Taiwanese	
  
populaEon,	
   indicaEng	
   a	
   large	
   target	
  
audience	
  (Taiwan	
  Age	
  structure)	
  
•  Taiwan	
   has	
   high	
   mobile	
   device	
   usage,	
  
which	
  is	
  crucial	
  in	
  potenEal	
  social	
  media	
  
campaigns	
   and	
   interacEons	
   (Taiwan	
  
Mobile	
  Internet	
  Users)	
  	
  
Threats	
  
•  Well-­‐established	
   compeEtors,	
   such	
   as	
  
Pandora	
  
•  Differing	
  laws	
  and	
  regulaEons	
  that	
  may	
  
be	
  unfamiliar	
  to	
  ALEX	
  AND	
  ANI	
  
•  Language	
  barrier	
  	
  
•  Cultural	
   differences	
   that	
   may	
   disallow	
  
certain	
  symbols	
  on	
  jewelry	
  	
  
Weakness	
  
•  Lack	
   of	
   localizaEon	
   with	
   social	
   media	
  
presence	
   (no	
   separate	
   social	
   media	
  
accounts	
  for	
  countries	
  other	
  than	
  the	
  U.S.,	
  
nor	
   accounts	
   in	
   other	
   languages	
   besides	
  
English)	
  
•  NegaEve	
  comments	
  from	
  online	
  users	
  
•  Eco-­‐friendly	
  and	
  recycled	
  materials	
  used	
  in	
  
their	
   bracelets	
   disallows	
   long-­‐term	
   usage,	
  
and	
   is	
   seen	
   as	
   low	
   quality	
   in	
   the	
   eyes	
   of	
  
Taiwanese	
  consumers	
  	
  
 Key	
  LMNT	
  recommends	
  for	
  ALEX	
  AND	
  ANI	
  to	
  launch	
  a	
  retail	
  store	
  in	
  Taipei,	
  specifically	
  in	
  
the	
  Hsinyi	
  District.	
  We	
  have	
  gathered	
  crucial	
  evidence	
  as	
  to	
  why	
  this	
  locaEon	
  fits	
  perfectly,	
  not	
  
only	
   with	
   ALEX	
   AND	
   ANI’s	
   target,	
   but	
   also	
   with	
   our	
   proposed	
   Public	
   RelaEons	
   campaign	
   and	
  
markeEng	
  efforts.	
  	
  
	
  Taipei	
  is	
  the	
  center	
  of	
  poliEcs,	
  economics,	
  and	
  culture	
  in	
  Taiwan	
  (InternaEonal	
  Olympiad).	
  
As	
  Taiwan’s	
  capital,	
  Taipei	
  is	
  the	
  biggest	
  city	
  in	
  the	
  country	
  with	
  2.6	
  million	
  inhabitants,	
  which	
  
holds	
  a	
  comparaEve	
  advantage	
  by	
  acracEng	
  not	
  only	
  local	
  people,	
  but	
  tourists	
  as	
  well.	
  	
  
	
  The	
  Hsinyi	
  District	
  was	
  chosen	
  based	
  on	
  the	
  centricity	
  of	
  its	
  locaEon	
  and	
  the	
  wide	
  variety	
  
of	
   ameniEes	
   it	
   offers;	
   it	
   acts	
   as	
   the	
   “Times	
   Square	
   of	
   Taipei”.	
   The	
   Hsinyi	
   Distric	
   is	
   mainly	
   a	
  
residenEal	
  and	
  commercial	
  district,	
  “…home	
  to	
  the	
  Sun	
  Yat-­‐sen	
  Memorial	
  Hall,	
  Taipei	
  World	
  Trade	
  
Center,	
   Mitsukoshi	
   and	
   New	
   York,	
   New	
   York	
   department	
   stores,	
   and	
   the	
   new	
   Warner	
   Village	
  
movie	
  complex”	
  (Nile	
  Guide).	
  The	
  district	
  also	
  has	
  numerous	
  restaurants	
  and	
  cafes,	
  several	
  hotels,	
  
and	
  hosts	
  an	
  incredible	
  nightlife.	
  Because	
  the	
  Hsinyi	
  District	
  is	
  considered	
  a	
  “hot	
  spot”	
  in	
  Taipei,	
  
acracEng	
  thousands	
  of	
  people	
  per	
  day,	
  we	
  believe	
  it	
  would	
  bring	
  much	
  potenEal	
  to	
  ALEX	
  AND	
  ANI	
  
in	
  terms	
  of	
  revenue.	
  	
  	
  
	
   Key	
   LMNT	
   suggests	
   launching	
   a	
   retail	
   store	
   that	
   focuses	
   on	
   ALEX	
   AND	
   ANI’s	
   current	
  
philosophy	
   by	
   represenEng	
   the	
   “Main-­‐Street-­‐Feel-­‐Good-­‐Place”.	
   	
   The	
   “Main	
   Street”	
   angle	
   is	
   a	
  
major	
  markeEng	
  push,	
  as	
  “the	
  company	
  purposely	
  places	
  ALEX	
  AND	
  ANI	
  stores	
  on	
  town	
  streets…
so	
   the	
   products	
   feel	
   like	
   ‘a	
   part	
   of	
   a	
   lifestyle,	
   not	
   just	
   a	
   retailer	
   complex’	
   according	
   to	
  
Feroce”	
   (Lieber).	
  Recently,	
  it	
  was	
  revealed	
  by	
  Madison	
  Malloy,	
  one	
  of	
  ALEX	
  AND	
  ANI’s	
  Human	
  
Resources	
   employees,	
   that	
   ALEX	
   AND	
   ANI	
   is	
   about	
   to	
   open	
   stores	
   in	
   about	
   60	
   malls	
   (2015).	
  
However,	
  we	
  believe	
  that	
  using	
  the	
  Main	
  Street	
  approach	
  will	
  help	
  ALEX	
  AND	
  ANI	
  differenEate	
  
itself	
  from	
  its	
  compeEtors	
  and	
  posiEon	
  themselves	
  as	
  a	
  company	
  that	
  is	
  not	
  just	
  selling	
  jewelry.	
  
According	
  to	
  Lieber,	
  ALEX	
  AND	
  ANI	
  targets	
  a	
  different	
  kind	
  of	
  consumer	
  who	
  is	
  interested	
  in	
  a	
  
different	
  way	
  to	
  shop;	
  therefore,	
  we	
  strongly	
  believe	
  that	
  ALEX	
  AND	
  ANI	
  should	
  open	
  a	
  retail	
  store	
  
in	
  the	
  bustling	
  Hsinyi	
  District.	
  	
  
Optimal Entry Mode & Suggested Location
- - - - - Action and Creative - - - - - 	
  
Creative Strategy
Execu8on	
  	
  Concept	
  
	
   	
   	
   	
   	
  As	
  a	
  lifestyle	
  brand,	
  ALEX	
  AND	
  ANI	
  not	
  only	
  lives	
  but	
  also	
  thrives	
  with	
  its	
  customers.	
  Arer	
  
careful	
  analyses	
  on	
  the	
  brand	
  and	
  an	
  inspiring	
  talk	
  with	
  Ms.	
  Malloy,	
  our	
  team	
  believes	
  that	
  the	
  key	
  
element	
  that	
  will	
  lead	
  to	
  success	
  in	
  the	
  Taiwanese	
  market	
  is	
  the	
  posi8ve	
  energy	
  within	
  ALEX	
  AND	
  
ANI.	
  While	
  each	
  charm	
  can	
  be	
  interpreted	
  differently	
  based	
  on	
  one’s	
  own	
  stories,	
  the	
  posiEvity	
  
that	
   is	
   delivered	
   through	
   the	
   charms	
   resonates	
   profoundly	
   in	
   individuals	
   as	
   well	
   as	
   the	
  
communiEes.	
  Therefore,	
  the	
  core	
  concept	
  of	
  our	
  launch	
  in	
  Taiwan	
  is	
  Charming	
  Stories	
  with	
  the	
  
tagline	
  “Show	
  Your	
  Greatest	
  Charm.”	
  With	
  a	
  series	
  of	
  campaigns	
  below,	
  we	
  invite	
  the	
  audience	
  to	
  
feel	
  the	
  endless	
  energy	
  from	
  ALEX	
  AND	
  ANI,	
  enjoy	
  the	
  blissful	
  moments	
  of	
  life,	
  and	
  empower	
  the	
  
lights	
  in	
  themselves.	
  
Crea8ve	
  Strategies	
  
•  Taiwanese	
  Website	
  with	
  “Shop	
  by	
  Your	
  Personality”	
  Op8on	
  
	
  Alex	
  and	
  Ani	
  can	
  customize	
  their	
  website	
  to	
  include	
  “Shop	
  by	
  Your	
  Personality”	
  tap	
  on	
  the	
  
official	
   ALEX	
   AND	
   ANI	
   website	
   which	
   takes	
   each	
   consumer	
   to	
   accessories	
   that	
   match	
   their	
  
personality.	
   The	
   personaliEes	
   displayed	
   in	
   Taiwan	
   could	
   be	
   based	
   on	
   the	
   popular	
   personality	
  
pacerns	
  such	
  arEsEc,	
  fashionista,	
  trendy,	
  and	
  conservaEve.	
  
•  Press	
  Conference	
  
	
   	
  To	
  announce	
  the	
  launch	
  in	
  Taiwan,	
  we	
  recommend	
  holding	
  a	
  press	
  conference	
  which	
  will	
  
be	
  in	
  the	
  style	
  of	
  a	
  talk	
  show	
  in	
  the	
  Hsin-­‐Yi	
  District,	
  Taipei,	
  featuring	
  the	
  	
  speakers	
  Tanya	
  Chen	
  (Co-­‐
founder	
  of	
  Womany.net),	
  Yung-­‐Yung	
  Chang	
  (Actress),	
  an	
  ALEX	
  AND	
  ANI	
  stylist,	
  and	
  Yvonne	
  Tsai	
  
(Vogue	
   Senior	
   Fashion	
   Editor).	
   They	
   will	
   share	
   the	
   charming	
   stories	
   of	
   and	
   around	
   themselves	
  
while	
  introducing	
  ALEX	
  AND	
  ANI’s	
  brand	
  value,	
  especially	
  the	
  contagious	
  posiEve	
  energy	
  with	
  the	
  
charms.	
   The	
   event	
   can	
   generate	
   not	
   only	
   press	
   releases	
   but	
   also	
   brand	
   awareness	
   among	
  
consumers.	
   Since	
   LMNT	
   has	
   built	
   an	
   impressive	
   media	
   contact	
   list,	
   ALEX	
   AND	
   ANI	
   can	
   easily	
  
network	
  with	
  the	
  press	
  and	
  spread	
  the	
  exciEng	
  news.	
  Also,	
  we	
  invite	
  local	
  bloggers	
  to	
  choose	
  the	
  
charm	
   for	
   their	
   own	
   bracelets.	
   A	
   brand	
   specialist	
   will	
   carefully	
   listen	
   to	
   each	
   blogger’s	
   stories,	
  
interpret	
  the	
  meaning	
  of	
  the	
  charms,	
  and	
  give	
  friendly	
  advice	
  on	
  the	
  bracelet.	
  The	
  bloggers	
  can	
  
share	
  their	
  experience	
  with	
  the	
  brand	
  and	
  make	
  strong	
  social	
  media	
  influences	
  to	
  promote	
  the	
  
brand	
  in	
  a	
  user-­‐oriented	
  way	
  among	
  communiEes.	
  
*Womany.net	
  is	
  a	
  lifestyle	
  website	
  created	
  by	
  women	
  and	
  made	
  for	
  women.	
  Having	
  over	
  255	
  
thousand	
  followers	
  on	
  Facebook,	
  they	
  have	
  build	
  up	
  solid	
  online	
  female	
  community	
  in	
  Taiwan.	
  
With	
   their	
   moco	
   “Women	
   are	
   many,”	
   they	
   believe	
   in	
   the	
   diversity	
   of	
   women	
   and	
   strive	
   to	
  
empower	
  the	
  community	
  through	
  self-­‐discovery	
  movement.	
  
•  An	
  Interac8ve	
  Billboard	
  to	
  Engage	
  the	
  Audience	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  We	
  should	
  include	
  our	
  audience	
  in	
  both	
  the	
  press	
  conference	
  and	
  our	
  further	
  promoEons.	
  
As	
  a	
  result,	
  ALEX	
  AND	
  ANI	
  will	
  have	
  a	
  unique	
  interacEve	
  billboard	
  that	
  perfectly	
  showcase	
  the	
  
products	
  and	
  interpret	
  the	
  charms.	
  The	
  billboard	
  will	
  be	
  set	
  up	
  the	
  day	
  of	
  the	
  conference	
  and	
  
extend	
  for	
  a	
  month.	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  The	
  solar-­‐powered	
  LED	
  billboard	
  will	
  present	
  a	
  personality	
  game	
  for	
  everyone	
  to	
  explore	
  
ALEX	
  AND	
  ANI	
  and	
  themselves.	
  Under	
  the	
  concept	
  of	
  	
  “greatest	
  charm,	
  ”	
  which	
  means	
  the	
  charm	
  
that	
  best	
  describes	
  your	
  personality	
  and	
  stories,	
  we	
  will	
  display	
  the	
  pictures	
  of	
  the	
  charms	
  on	
  our	
  
signature	
  “Wall	
  of	
  Love.”	
  However,	
  instead	
  of	
  the	
  unmovable	
  version	
  in	
  the	
  store,	
  we	
  will	
  make	
  
each	
  picture	
  rotatable	
  on	
  a	
  cube	
  (as	
  illustrated	
  below.)	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Here	
  is	
  the	
  content	
  of	
  a	
  single	
  cube	
  .	
  	
  	
  
•  The	
  first	
  and	
  third	
  sides	
  will	
  be	
  the	
  pictures	
  of	
  the	
  charm	
  	
  
•  The	
  second	
  and	
  fourth	
  sides	
  will	
  be	
  the	
  QR	
  Code	
  which	
  links	
  
to	
  a	
  sharable	
  website,	
  with	
  an	
  elaboraEon	
  of	
  the	
  personality	
  
behind	
  each	
  charm	
  	
  
	
  	
  	
  	
  	
  	
  People	
  who	
  stand	
  on	
  each	
  side	
  of	
  the	
  billboard	
  will	
  be	
  able	
  to	
  see	
  the	
  symbol	
  or	
  scan	
  the	
  code.	
  
Besides,	
  the	
  billboard	
  is	
  also	
  a	
  huge	
  solar	
  panel	
  with	
  plugs,	
  where	
  you	
  can	
  charge	
  your	
  phone.	
  
	
   	
   	
   	
   	
   	
  In	
  accordance	
  with	
  our	
  moco—love,	
  eco-­‐friendly,	
  and	
  posiEve	
  energy—the	
  billboard	
  can	
  
acract	
  the	
  shoppers	
  by	
  its	
  interacEvity	
  and	
  service	
  as	
  a	
  charging	
  staEon.	
  	
  
•  Facebook	
  Promo8on	
  
	
  Beside	
  the	
  experienEal	
  campaign	
  on	
  the	
  street,	
  we	
  will	
  also	
  reach	
  to	
  social	
  media	
  users	
  in	
  
Taiwan	
   via	
   Facebook.	
   “With	
   [ALEX	
   AND	
   ANI]'s	
   expansive	
   collecEon	
   of	
   personal	
   jewelry	
   and	
  
collecEons	
   aimed	
   at	
   Millennials,	
   social	
   media	
   markeEng	
   became	
   imperaEve	
   for	
   its	
   markeEng	
  
efforts”	
   (iMedia	
   ConnecEon).	
   According	
   to	
   an	
   internet	
   usage	
   survey	
   by	
   Taiwan	
   Network	
  
InformaEon	
  Center,	
  Taiwanese	
  are	
  huge	
  internet	
  users	
  and	
  social	
  media	
  addicts,	
  with	
  nearly	
  96%	
  
of	
  people	
  spending	
  three	
  hours	
  online	
  per	
  day,	
  and	
  64%	
  of	
  them	
  using	
  it	
  for	
  social	
  networking.	
  
Among	
   these	
   social	
   media	
   plaPorms,	
   “Facebook	
   is	
   the	
   most-­‐used	
   site	
   by	
   a	
   huge	
   margin,	
   with	
  
95.8%	
  of	
  respondents	
  having	
  used	
  it”	
  (Want	
  China	
  Times,	
  2014).	
  
	
  In	
  accordance	
  with	
  our	
  tagline	
  “Show	
  Your	
  Greatest	
  Charm,”	
  we	
  invite	
  the	
  audience	
  to	
  
enjoy	
   the	
   personality	
   test	
   game	
   on	
   Facebook.	
   By	
   collaboraEng	
   with	
   Womany	
   and	
   Vogue,	
   the	
  
Internet	
   users	
   can	
   access	
   the	
   game	
   from	
   their	
   promoEon	
   posts	
   on	
   Facebook,	
   and	
   click	
   on	
   the	
  
picture	
  of	
  the	
  charm	
  to	
  access	
  the	
  result.	
  Moreover,	
  they	
  can	
  share	
  their	
  results	
  and	
  link	
  to	
  ALEX	
  
AND	
  ANI’s	
  official	
  website	
  to	
  find	
  the	
  people	
  choosing	
  the	
  same	
  charms	
  with	
  the	
  help	
  of	
  hashtags	
  
on	
   instagram.	
   This	
   will	
   build	
   a	
   special	
   connecEon	
   and	
   a	
   sense	
   of	
   belonging	
   for	
   the	
   audience	
  
around	
  the	
  world.	
  
•  Womany	
  X	
  Carolyn	
  Rafaelian	
  Exclusive	
  Interview	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  As	
  Ms.	
  Malloy	
  stated,	
  “Carolyn	
  is	
  the	
  true	
  creaEve	
  and	
  spiritual	
  mastermind	
  behind	
  the	
  
design	
  and	
  everything	
  of	
  [ALEX	
  AND	
  ANI].”	
  We	
  invite	
  Mrs.	
  Rafaelian	
  to	
  share	
  her	
  absorbing	
  stories	
  
as	
  the	
  founder	
  and	
  creaEve	
  director	
  of	
  this	
  brand,	
  spiritual	
  enthusiast,	
  the	
  mother	
  of	
  Alex	
  and	
  Ani,	
  
and	
  a	
  woman	
  in	
  this	
  society.	
  Through	
  the	
  interview,	
  she	
  will	
  show	
  her	
  greatest	
  charm,	
  not	
  just	
  by	
  
her	
  designs,	
  but	
  her	
  inspiring	
  adventure,	
  hard	
  work,	
  and	
  posiEve	
  energy.	
  The	
  audience	
  will	
  be	
  able	
  
to	
  understand	
  the	
  brand	
  from	
  different	
  angles	
  beside	
  the	
  products	
  themselves,	
  and	
  experience	
  
the	
  brand	
  with	
  heart	
  and	
  spirit.	
  	
  
Localiza8on	
  
•  Product:	
  Exclusive	
  Charms	
  for	
  Taiwan	
  
	
  As	
  a	
  new	
  brand	
  tapping	
  into	
  an	
  Asian	
  culture,	
  AELX	
  AND	
  ANI	
  should	
  reinforce	
  the	
  affinity	
  
with	
  Taiwanese.	
  Hence,	
  we	
  recommend	
  designing	
  two	
  to	
  three	
  limited-­‐ediEon	
  charms	
  that	
  are	
  
related	
  to	
  this	
  country,	
  such	
  as	
  the	
  shape	
  of	
  Taiwan,	
  Taiwanese	
  moon	
  bear,	
  and	
  bubble	
  milk	
  tea.	
  
Also,	
  since	
  2015	
  is	
  the	
  year	
  of	
  the	
  sheep	
  in	
  Chinese	
  culture,	
  the	
  sheep	
  symbol	
  will	
  be	
  a	
  good	
  fit.	
  
•  Taiwanese	
  CHARITY	
  BY	
  DESIGN	
  	
  
	
  Philanthropy	
  is	
  universal	
  and	
  contagious.	
  Based	
  on	
  our	
  research,	
  the	
  renowned	
  CHARITY	
  
BY	
   DESIGN	
   program	
   of	
   ALEX	
   AND	
   ANI	
   will	
   be	
   a	
   nice	
   fit	
   for	
   Taiwan.	
   We	
   recommend	
   the	
   brand	
  
enhance	
  the	
  brand’s	
  ideal	
  of	
  spreading	
  posiEve	
  energy	
  worldwide	
  by	
  collaboraEng	
  with	
  Taiwanese	
  
non-­‐profit	
  organizaEons,	
  such	
  as	
  the	
  Animal	
  ProtecEon	
  AssociaEon	
  of	
  the	
  Republic	
  of	
  China.	
  By	
  
designing	
  charms	
  to	
  raise	
  awareness	
  for	
  the	
  organizaEons,	
  the	
  program	
  in	
  Taiwan	
  will	
  perfectly	
  
showcase	
   the	
   brand	
   image,	
   gain	
   media	
   exposure	
   through	
   press	
   releases,	
   and	
   build	
   a	
   great	
  
relaEonship	
  with	
  the	
  local	
  community.	
  	
  
- - - - - Media Plan & Budget - - - - -	
  	
  
Media Plan
	
  ALEX	
  AND	
  ANI	
  is	
  using	
  different	
  media	
  tools	
  in	
  the	
  U.S.	
  that	
  can	
  be	
  standardized	
  in	
  Taiwan,	
  
however,	
  some	
  media	
  tools	
  should	
  be	
  localized	
  for	
  the	
  Taiwanese	
  market.	
  ALEX	
  AND	
  ANI	
  has	
  used	
  
television	
  adverEsements	
  in	
  the	
  past,	
  even	
  in	
  the	
  Super	
  Bowl	
  (Liyakasa).	
  Key	
  LMNT	
  focuses	
  on	
  
experienEal	
   markeEng	
   tacEc,	
   however,	
   which	
   is	
   why	
   we	
   are	
   promoEng	
   unique	
   OOH	
   ads.	
  	
  
Regarding	
   the	
   social	
   media	
   charm	
   campaign,	
   ALEX	
   AND	
   ANI	
   can	
   standardize	
   the	
   same	
   mobile	
  
strategy	
  for	
  both	
  the	
  U.S.	
  and	
  Taiwan.	
  For	
  example,	
  ALEX	
  AND	
  ANI	
  is	
  running	
  a	
  mobile	
  adverEsing	
  
campaign	
  that	
  connects	
  shoppers	
  to	
  the	
  store	
  locator	
  feature	
  by	
  clicking	
  on	
  the	
  adverEsement,	
  
which	
   leads	
   them	
   to	
   ALEX	
   AND	
   ANI’s	
   mobile	
   website	
   (Johnson).	
   This	
   adverEsement	
   campaign	
  
increased	
  ALEX	
  AND	
  ANI’s	
  sales	
  by	
  318%.	
  This	
  mobile	
  adverEsement	
  campaign	
  strategy	
  can	
  help	
  in	
  
the	
  Facebook	
  promoEon	
  in	
  Taiwan.	
  	
  
  Furthermore,	
   with	
   mobile	
   development	
   in	
   Taiwan,	
   ALEX	
   AND	
   ANI	
   can	
   customize	
   its	
  
website	
   and	
   mobile	
   website	
   to	
   include	
   a	
   “shop	
   by	
   your	
   personality”	
   applicaEon	
   on	
   the	
   official	
  
ALEX	
  AND	
  ANI	
  website.	
  This	
  is	
  inspired	
  by	
  the	
  accessories	
  shop	
  on	
  the	
  Henri	
  Bundle	
  website	
  that	
  
takes	
  consumers	
  to	
  accessories	
  that	
  match	
  their	
  personality.	
  The	
  personaliEes	
  displayed	
  in	
  Taiwan	
  
could	
  be	
  based	
  on	
  popular	
  personality	
  pacerns,	
  such	
  as	
  art,	
  pop	
  culture,	
  and	
  fashion.	
  
CONTENT	
  OF	
  	
  
THE	
  CAMPAIGN	
   	
  	
  
BRAND	
  PROMOTION	
   CONTENT	
  
Taiwanese	
  
of+icial	
  website	
  
*Featuring	
  the	
  opEon	
  to	
  “Shop	
  by	
  Your	
  Personality”	
  
*Display	
  exclusive	
  charms	
  for	
  Taiwanese	
  	
  
*Promote	
  the	
  upcoming	
  “Show	
  Your	
  Greatest	
  Charm”	
  event	
  
Press	
  conference	
  
*Talk	
  Show	
  in	
  Hsin-­‐Yi	
  District	
  
*Invite	
  local	
  bloggers	
  to	
  “find	
  their	
  greatest	
  charm”	
  	
  	
  
*Promote	
  upcoming	
  pop-­‐up	
  stores	
  at	
  Breeze	
  Center	
  and	
  at	
  Taipei	
  Main	
  staEon	
  
LED	
  interactive	
  billboard	
  
*Acract	
  department	
  store	
  shoppers	
  to	
  interact	
  with	
  the	
  billboard	
  
*Propose	
  press	
  releases	
  to	
  local	
  media,	
  boost	
  media	
  exposure	
  and	
  consumer	
  awareness	
  
Shop-­‐in-­‐shop	
  store	
  opening	
   *Hsin	
  Kong	
  Mistukoshi	
  Department	
  Store	
  
Pop-­‐up	
  stores	
  
*Taipei	
  Main	
  StaEon	
  
*Breeze	
  Center	
  
MEDIA	
  PLAN	
   CONTENT	
  
Facebook	
  Promotion	
   *UElize	
  Sponsor	
  Ads	
  and	
  PPC	
  to	
  acract	
  the	
  audience	
  and	
  trigger	
  the	
  buzz	
  
Womany	
  interview	
  
*Interview	
  with	
  Womany	
  and	
  share	
  Carolyn	
  Rafaelian’s	
  stories	
  
*Invite	
  the	
  audience	
  to	
  share	
  their	
  own	
  posiEve	
  stories	
  via	
  Facebook	
  
Blogger	
  endorsement	
   *Post	
  product	
  informaEon	
  and	
  the	
  whole	
  process	
  of	
  the	
  press	
  conference	
  on	
  their	
  blogs	
  
Online	
  banners	
   *AdverEse	
  on	
  online	
  fashion/	
  woman’s	
  magazines	
  
OOH	
  (Subway	
  Station)	
  
*AdverEse	
  at	
  Taipei	
  Main	
  StaEon	
  
*Taipei	
  City	
  Hall	
  StaEon	
  
*Zhongxiao	
  Fuxing	
  StaEon	
  
 ALEX	
  AND	
  ANI	
  has	
  allocated	
  part	
  of	
  its	
  budget	
  to	
  adverEsing	
  its	
  products,	
  such	
  as	
  the	
  Super	
  
Bowl	
  adverEsement	
  that	
  cost	
  around	
  $4.5	
  million	
  per	
  30	
  seconds	
  (Kramer).	
  The	
  markeEng	
  budget	
  
for	
  ALEX	
  AND	
  ANI	
  will	
  focus	
  on	
  markeEng	
  tools	
  that	
  raise	
  awareness	
  in	
  the	
  Taiwanese	
  market.	
  
Social	
   media	
   and	
   mobile	
   adverEsements	
   are	
   relaEvely	
   inexpensive	
   compared	
   to	
   other	
   media	
  
tools.	
  The	
  interacEve	
  billboard	
  can	
  vary	
  depending	
  on	
  the	
  locaEon	
  and	
  the	
  sign’s	
  size	
  (InteracEve	
  
Billboards).	
  According	
  to	
  the	
  Link	
  CommunicaEons	
  website,	
  experienEal	
  markeEng	
  success	
  may	
  
rely	
  on	
  high-­‐cost	
  events,	
  but	
  ALEX	
  AND	
  ANI	
  can	
  run	
  cost-­‐efficient	
  experienEal	
  markeEng	
  events	
  
(Kaufman).	
  Moreover,	
  the	
  public	
  relaEons	
  events’	
  costs	
  will	
  vary	
  depending	
  on	
  the	
  place	
  and	
  the	
  
people	
   who	
   will	
   parEcipate	
   (Belt).	
   The	
   following	
   table	
   shows	
   the	
   approximate	
   costs	
   of	
   media	
  
usage	
  in	
  Taiwan.	
  	
  
Detailed Budget
CONTENT	
  OF	
  
THE	
  CAMPAIGN	
  
Budget	
  
BRAND	
  PROMOTION	
   	
  	
  
Taiwanese	
  
of+icial	
  website	
   $642	
  
Press	
  conference	
   $50,000	
  
LED	
  interactive	
  billboard	
   $600-­‐$900	
  
Pop-­‐up	
  stores	
   $200,000	
  
MEDIA	
  PLAN	
   	
  	
  
Facebook	
  Promotion	
   $30-­‐$300	
  daily	
  
Womany	
  interview	
   $3,500-­‐$10,000	
  
Blogger	
  endorsement	
   $1,000-­‐$3,000	
  
Online	
  banners	
   $60-­‐$120	
  
OOH	
  (Subway	
  Station)	
   $2,500-­‐$6,500	
  
	
  	
   	
  	
  
Total	
  Budget	
   $258,332-­‐$271,462	
  
 Taiwan	
  offers	
  a	
  rich	
  and	
  dynamic	
  market,	
  full	
  of	
  opportunity.	
  The	
  jewelry	
  industry	
  within	
  
Taiwan	
  is	
  predicted	
  to	
  undergo	
  a	
  stable	
  increase	
  in	
  the	
  coming	
  years,	
  which	
  meshes	
  well	
  with	
  the	
  
fashion	
  focused	
  Taiwanese	
  culture.	
  Key	
  LMNT	
  recommends	
  ALEX	
  AND	
  ANI	
  to	
  enter	
  the	
  Taiwanese	
  
market	
  as	
  their	
  next	
  step	
  in	
  internaEonal	
  expansion.	
  Taiwanese	
  consumers	
  are	
  likely	
  to	
  embrace	
  
ALEX	
   AND	
   ANI’s	
   sleek,	
   sophisEcated,	
   and	
   feminine	
   style	
   while	
   also	
   appreciaEng	
   the	
   brand’s	
  
passion	
  for	
  community	
  growth.	
  ALEX	
  AND	
  ANI	
  is	
  also	
  advised	
  to	
  target	
  both	
  college	
  students	
  and	
  
young	
  professionals,	
  as	
  women	
  ages	
  18-­‐30	
  fit	
  best	
  with	
  the	
  overall	
  brand	
  image.	
  The	
  launch	
  of	
  
ALEX	
  AND	
  ANI	
  in	
  Taiwan	
  will	
  be	
  run	
  by	
  Key	
  LMNT	
  and	
  will	
  offer	
  a	
  myriad	
  of	
  experienEal	
  events,	
  
ranging	
  from	
  an	
  interacEve	
  billboard	
  to	
  a	
  personalized	
  social	
  media	
  campaign.	
  These	
  tools	
  are	
  
designed	
   to	
   fit	
   within	
   a	
   reasonable	
   budget,	
   and	
   should	
   effecEvely	
   reach	
   a	
   large	
   audience	
   of	
  
potenEal	
  customers	
  in	
  Taiwan.	
  
- - - - - Conclusion- - - - - 	
  
"AdverEse	
  with	
  Us."	
  Adver?se	
  with	
  Us.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.englishintaiwan.com/
adverEse-­‐with-­‐us>.	
  
	
  	
  
"Alex	
  and	
  Ani	
  LLC."	
  Business	
  Insights:	
  Essen?als.	
  Web.	
  27	
  Apr.	
  2015.	
  <
hcp://bi.galegroup.com.proxy.emerson.edu/essenEals/arEcle/GALE|
CX3770100014/9f95766be0f496baf6b4ecf7f3f6109b?u=ecl_main>.	
  
	
  	
  
"Alex	
  and	
  Ani,	
  LLC."	
  Privco.	
  Private	
  Company	
  Financial	
  Intelligence.	
  Web.	
  29	
  Apr.	
  2015.	
  <
hcp://www.privco.com/private-­‐company/alex-­‐and-­‐ani>.	
  
	
  	
  
"ALEX	
  AND	
  ANI	
  Recognized	
  for	
  InnovaEve	
  Digital	
  Strategy."	
  Internet	
  Wire	
  30	
  Jan.	
  2015.	
  Business	
  
Insights:	
  Essen?als.	
  Web.	
  26	
  Apr.	
  2015.<
hcp://bi.galegroup.com/essenEals/arEcle/GALE
%7CA399457367/9f95766be0f496baf6b4ecf7f3f6109b?u=ecl_main>	
  
	
  	
  
"Awards."	
  Alex	
  &	
  Ani.	
  1	
  Jan.	
  2015.	
  Web.	
  <hcp://www.alexandani.com/the-­‐company/#awards>.	
  
	
  	
  
Belt,	
  Carrie.	
  "What	
  Does	
  Public	
  RelaEons	
  Exposure	
  Cost?"	
  Small	
  Business.	
  Web.	
  27	
  Apr.	
  2015.	
  
<hcp://smallbusiness.chron.com/public-­‐relaEons-­‐exposure-­‐cost-­‐22390.html>.	
  
	
  	
  
Canada,	
  Marketwire.	
  "CHARITY	
  BY	
  DESIGN	
  Donates	
  $20-­‐Million	
  in	
  Four	
  Years."	
  Business	
  Insigts:	
  
Essen?als.	
  Gale,	
  24	
  Feb.	
  2015.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://bi.galegroup.com.proxy.emerson.edu/
essenEals/arEcle/GALE|A402872832/9f95766be0f496baf6b4ecf7f3f6109b?u=ecl_main>.	
  
	
  	
  
"Charity	
  by	
  Design."	
  Alex	
  &	
  Ani.	
  1	
  Jan.	
  2015.	
  Web.	
  <hcp://www.alexandani.com/the-­‐company/
#awards>.	
  
	
  	
  
"FACTBOX-­‐Earthquake	
  Aid	
  for	
  China."	
  Reuters	
  UK.	
  Reuters	
  UK,	
  14	
  May	
  2008.	
  Web.	
  29	
  Apr.	
  2015.	
  
<hcp://uk.reuters.com/arEcle/2008/05/14/idUKPEK29448220080514>	
  
	
  	
  
Heng,	
  Christopher.	
  "How	
  Much	
  Does	
  It	
  Cost	
  to	
  Set	
  Up	
  a	
  Website?"	
  Thesitewizardcom	
  RSS.	
  Web.	
  27	
  
Apr.	
  2015.	
  <hcp://www.thesitewizard.com/geTngstarted/cost-­‐seTng-­‐up-­‐website.shtml>.	
  
	
  	
  
Honigman,	
  Brian.	
  "10	
  Mobile	
  MarkeEng	
  StaEsEcs	
  to	
  Help	
  JusEfy	
  Your	
  Budget	
  -­‐	
  Adknowledge."	
  
Adknowledge	
  ICal.	
  17	
  Apr.	
  2014.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.adknowledge.com/blog/
staEsEcs-­‐to-­‐jusEfy-­‐budget/>.	
  
	
  	
  
"InteracEve	
  Billboards."	
  Emerging-­‐adver?sing-­‐media	
  -­‐.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://emerging-­‐
adverEsing-­‐media.wikispaces.com/InteracEve	
  Billboards>.	
  
- - - - - Work Cited- - - - - 	
  
"Jewellery	
  in	
  Taiwan."	
  Jewellery	
  in	
  Taiwan.	
  Euromonitor	
  InternaEonal,	
  1	
  Mar.	
  2015.	
  Web.	
  29	
  Apr.	
  
2015.	
  <hcp://www.euromonitor.com/jewellery-­‐in-­‐taiwan/report>.	
  
	
  	
  
Johnson,	
  Lauren.	
  "Alex	
  and	
  Ani	
  Aims	
  for	
  Mobile,	
  In-­‐store	
  Conversions	
  via	
  Ad	
  Campaign."	
  Mobile	
  
Commerce	
  Daily	
  RSS.	
  10	
  Feb.	
  2014.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.mobilecommercedaily.com/
alex-­‐and-­‐ani-­‐aims-­‐for-­‐mobile-­‐in-­‐store-­‐conversions-­‐via-­‐adverEsing-­‐campaign>.	
  
	
  	
  
Koch,	
  David.	
  "Pop-­‐Up	
  Shop."	
  Pop-­‐Up	
  Shop.	
  1	
  Feb.	
  2006.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://
nreionline.com/mag/pop-­‐shop>.	
  
	
  	
  
Lieber,	
  Chavie.	
  "How	
  Jewelry	
  Brand	
  Alex	
  and	
  Ani	
  Made	
  It	
  Without	
  Fashion’s	
  Help."	
  Racked.	
  25	
  Feb.	
  
2014.	
  Web.	
  25	
  Apr.	
  2015.	
  <hcp://www.racked.com/2014/2/25/7616841/how-­‐alex-­‐and-­‐ani-­‐and-­‐
ani-­‐prevailed-­‐without-­‐the-­‐fashion-­‐world>.	
  
	
  	
  
"Led	
  Billboard	
  Price."	
  Led	
  Billboard	
  Price,	
  Led	
  Billboard	
  Price	
  Suppliers	
  and	
  Manufacturers	
  at	
  
Alibaba.com.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.alibaba.com/showroom/led-­‐billboard-­‐price.html>.	
  
	
  	
  
Lkramer,	
  Lindsay.	
  "Super	
  Bowl	
  2015:	
  How	
  Much	
  Does	
  a	
  30-­‐second	
  Television	
  Commercial	
  Cost?"	
  
Syracuse.	
  31	
  Jan.	
  2015.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.syracuse.com/superbowl/index.ssf/
2015/01/super_bowl_2015_how_much_does_commercial_cost_tv_ad_30_second_spot.html>.	
  
	
  	
  
Liyakasa,	
  Kelly.	
  "Sponsorships	
  SEll	
  Rule	
  In	
  Sports,	
  But	
  AdverEsers	
  Are	
  Reaching	
  Across	
  Channels	
  -­‐	
  
AdExchanger."	
  AdExchanger	
  ICal.	
  20	
  Nov.	
  2014.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://adexchanger.com/
adverEser/sponsorships-­‐sEll-­‐rule-­‐in-­‐sports-­‐but-­‐adverEsers-­‐are-­‐reaching-­‐across-­‐channels/>.	
  
	
  	
  
"LocaEon."	
  Interna?onal	
  Olympiad	
  in	
  Informa?cs.	
  20	
  July	
  2014.	
  Web.	
  25	
  Apr.	
  2015.	
  <hcp://
www.ioi2014.org/index.php/ioi-­‐2014/locaEon>.	
  
	
  	
  
Malloy,	
  Madison.	
  Personal	
  interview.	
  22	
  April	
  2015.	
  	
  
	
  	
  
"News	
  Releases."	
  Mobile	
  Adver?sing	
  Outperforms	
  Tradi?onal	
  Adver?sing	
  for	
  Cost-­‐Effec?veness	
  
and	
  Engagement,	
  Finds	
  New	
  Fiksu	
  Study.	
  25	
  May	
  2013.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcps://
www.fiksu.com/company/news-­‐releases/mobile-­‐adverEsing-­‐outperforms-­‐tradiEonal-­‐adverEsing-­‐
cost-­‐effecEveness>.	
  
	
  	
  
"Personal	
  Accessories	
  in	
  Taiwan."	
  Personal	
  Accessories	
  in	
  Taiwan.	
  Euromonitor	
  InternaEonal,	
  1	
  
Mar.	
  2015.	
  Web.	
  29	
  Apr.	
  2015.	
  
hcp://www.euromonitor.com/personal-­‐accessories-­‐in-­‐taiwan/report	
  
	
  
Press,	
  Associated.	
  "TweeEng	
  for	
  Money:	
  The	
  Twicer	
  Checks	
  Cashed	
  by	
  CelebriEes	
  like	
  Khloe	
  
Kardashian	
  ($8,000),	
  Charlie	
  Sheen	
  ($9,500)	
  and	
  Even	
  Jailbird	
  LiLo	
  ($3,500)."	
  Daily	
  Mail.	
  
Associated	
  Newspapers,	
  3	
  Nov.	
  2011.	
  Web.	
  27	
  Apr.	
  2015.	
  <hcp://www.dailymail.co.uk/news/
arEcle-­‐2057268/Twicer-­‐endorsements-­‐Khloe-­‐Kardashian-­‐costs-­‐8k-­‐Charlie-­‐Sheen-­‐9-­‐5k-­‐Lindsay-­‐
Lohan-­‐3-­‐5k.html>.	
  
	
  	
  
Rogers,	
  Kate.	
  "Year	
  in	
  Review:	
  Hocest	
  Luxury	
  Trends	
  of	
  2013."	
  Fox	
  Business.	
  19	
  Dec.	
  2013.	
  Web.	
  
29	
  Apr.	
  2015.	
  <hcp://www.foxbusiness.com/personal-­‐finance/2013/12/19/year-­‐in-­‐review-­‐
hocest-­‐luxury-­‐trends-­‐2013/>.	
  
	
  	
  
"Taiwan	
  Age	
  Structure."	
  -­‐	
  Demographics.	
  23	
  Aug.	
  2014.	
  Web.	
  27	
  Apr.	
  2015.	
  <h`p://
www.indexmundi.com/taiwan/age_structure.html>.ChinaTechNews.com.	
  17	
  Apr.	
  2014.	
  Web.	
  27	
  
Apr.	
  2015.	
  <hcp://www.chinatechnews.com/2014/08/27/20849-­‐taiwan-­‐mobile-­‐internet-­‐users-­‐
reached-­‐9-­‐87-­‐million-­‐in-­‐h1-­‐2014>.	
  
	
  	
  
"Taiwan	
  -­‐	
  Geert	
  Hofstede."	
  The	
  Hofstede	
  Centre.	
  The	
  Hofstede	
  Centre.	
  Web.	
  29	
  Apr.	
  2015.	
  
<hcp://geert-­‐hofstede.com/countries.html>.	
  
	
  	
  
"Taiwan	
  Gives	
  Most	
  in	
  World	
  to	
  Japan."	
  Taipei	
  Times.	
  Taipei	
  Times,	
  17	
  Apr.	
  2011.	
  Web.	
  29	
  Apr.	
  
2015.	
  <hcp://www.taipeiEmes.com/News/taiwan/archives/2011/04/17/2003500974>.	
  
	
  	
  
"Taiwan	
  Mobile	
  Internet	
  Users	
  Reached	
  9.87	
  Million	
  In	
  H1	
  2014	
  -­‐	
  ChinaTechNews.com	
  -­‐	
  The	
  
Technology	
  Source	
  for	
  the	
  Latest	
  Chinese	
  News	
  on	
  Internet,	
  Computers,	
  Digital,	
  Science,	
  
Electronics,	
  Law,	
  Security,	
  Sorware,	
  Web	
  2.0,	
  Telecom,	
  and	
  Wireless	
  Industries."	
  	
  
	
  	
  
"The	
  Company."	
  Alex	
  &	
  Ani.	
  1	
  Jan.	
  2015.	
  Web.	
  <hcp://www.alexandani.com/the-­‐company/
#awards>.	
  
	
  	
  
Vaccaro,	
  Bethany.	
  "Alex	
  &	
  Ani:	
  A	
  Vital	
  Force	
  in	
  Rhode	
  Island."	
  Quadrangles	
  Online.	
  URI	
  Alumni	
  
Magazine,	
  2	
  Apr.	
  2012.	
  Web.	
  21	
  Apr.	
  2015.	
  <hcp://web.uri.edu/quadangles/alex-­‐ani-­‐a-­‐vital-­‐force-­‐
in-­‐rhode-­‐island/>.	
  
	
  	
  
"What	
  Makes	
  a	
  Successful	
  ExperienEal	
  Campaign?"	
  -­‐	
  Free	
  Advice	
  for	
  Your	
  Campaign.	
  Web.	
  27	
  Apr.	
  
2015.	
  <hcp://www.linkcommunicaEon.co.uk/experienEal_essay.html>.	
  
	
  	
  
"Xinyi	
  District	
  (Hsin-­‐yi)."	
  Nile	
  Guide.	
  1	
  Jan.	
  2015.	
  Web.	
  25	
  Apr.	
  2015.	
  <hcps://www.nileguide.com/
desEnaEon/taipei/neighborhood/xinyi-­‐district-­‐hsin-­‐yi-­‐4432>.	
  

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ALEX-AND-ANI-in-TW_Proposal_Final

  • 1.  Brought  to  you  by     Account   - Making sure our client’s needs are our first priority. Research   - Conducting primary research to gain hidden insight.   - Gathering data to tell our client’s stories best. Creative   - Supervising anything and everything creative.   - Narrating unique campaigns whose stories will not be left untold. Media   - Communicating our findings into the most efficient media outlets. Public Relation   - Connecting with the public, showing them exactly what to rave about across the media.   - - - - - - - - - - - - - - Who we ARE. - - - - - - - - - - - - - -     Nourah   Karen   Mandy   Vilma   Lexie  
  • 2. Company Background - - - - - - - - - - - - - - - - - - - - - - - - - - p.4-p.5 Taiwanese Market Analysis - - - - - - - - - - - - - - - - - - - - - - p.5-p.8 Economic Indicators Jewelry Market Consumer Trends Competitors Cultural Dimensions Marketing Strategy - - - - - - - - - - - - - - - - - - - - - - - - - - - p.8-p.11 Segmentation and Targeting Buyer Personas Positioning SWOT Analysis Action and Creative - - - - - - - - - - - - - - - - - - - - - - - - - - P.12-p.16 Optimal Entry Mode & Suggested Location Creative Strategy Media and Budget - - - - - - - - - - - - - - - - - - - - - - - - - - - p.16-p.19 Media Plan Timetable Budget Conclusion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - p.20 Work Cited - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- p.21-p.23 - - - - - Table of Contents - - - - -  
  • 3.  ALEX  AND  ANI  is  a  jewelry  manufacturer  and  retailer  founded  by  Carolyn  Rafaelian  in  2004.   The  jewelry  company,  based  in  Cranston,  Rhode  Island,  has  disEnguished  itself  with  a  unique  eco-­‐ friendly  approach,  using  recycled  metals  from  local  vendors  (Vaccaro).  ALEX  AND  ANI  has  even   converted  scrap  steel  from  the  Statue  of  Liberty  into  bangles  for  their  brand  (Malloy).  ALEX  AND   ANI   possesses   a   diversified   porPolio   with   six   main   product   lines:   bangles,   necklaces,   earrings,   rings,   handbags   and   other   collecEons.   These   products   are   developed   with   cuTng   edge   techniques,  and  they  aim  to  share  the  power  of  posiEve  energy  with  everyone  who  wears  their   designs.  Products  are  known  for  their  symbolism,  “bearing  designs  ranging  from  the  tree  of  life  to   the  peace  sign  to  a  paw  print”  (Vaccaro).  This  brand  emphasizes  the  experience  and  energy  these   symbols  bring  to  users’  lives.      ALEX  AND  ANI  embarked  on  an  “explosive  journey”  as  the  company  rapidly  climbed  to  the   top   of   the   accessories   industry.   The   journey   started   when   Rafaelian   partnered   with   Giovanni   Feroce,  appoinEng  him  CEO  of  ALEX  AND  ANI.  While  Rafaelian  remained  the  fashion  icon,  Feroce,   with  his  entrepreneurial  and  ambiEous  soul,  provided  the  business  brainpower  in  the  company’s   expansion  (Malloy).  Beginning  with  Japan,  ALEX  AND  ANI  started  internaEonal  expansion  in  2009.   While   the   original   decision   to   head   overseas   was   parEally   impulsive,   ALEX   AND   ANI   has   since   expanded  into  other  countries  with  specific  strategies.  Today,  ALEX  AND  ANI  has  grown  to  operate   in  10  countries  and  11  Caribbean  Islands    (ALEX  AND  ANI,  LCC).    Exposure  from  popular  celebriEes   has   helped   to   bring   ALEX   AND   ANI’s   message   of   energy   and   eco-­‐conscious   products   to   internaEonal   events,   from   fundraisers   to   fashion   shows   (ALEX   AND   ANI,   LCC).     “Numerous   Hollywood   celebriEes   have   been   spoced   wearing   the   signature   expandable   bangles,   and   the   brand   is   regularly   featured   in   magazines   such   as   Vogue   and   the   Sports   Illustrated   swimsuit   ediEon”  (Vaccaro).    The  company  is  renown  for  encouraging  their  consumers  to  enter  the  charitable   world   through  their  purchases  (ALEX  AND  ANI,  LCC).  Typically  20%  of  consumers’  purchases  from  ALEX   AND   ANI’s   “Charity   by   Design”   products   are   donated   to   non-­‐profit   organizaEons   such   as   the   American  Heart  AssociaEon,  the  NaEonal  AuEsm  AssociaEon,  and  the  PancreaEc  Cancer  Network   AssociaEon.  To  date,  ALEX  AND  ANI  has  raised  over  20  million  dollars  in  support  of  these  causes.   - - - - - Company Background - - - - -  
  • 4.  Due  to  their  warm-­‐hearted  nature  and  their  increasing  popularity  in  the  jewelry  industry,   the  company  has  won  several  awards.  Most  of  these  awards  were  granted  by  Inc.  500,  in  which   ALEX  AND  ANI  was  ranked  as    #1  Top  Rhode  Island  Companies  in  2014.  ALEX  AND  ANI  has  also   won  other  awards  such  as  the  Cause  MarkeEng  Halo  Award,  the  Internet  Retailer  Award,  and  the   President’s  “E”  Award.  Today,  ALEX  AND  ANI  conEnues  to  develop  relaEonships  worldwide,  by   encouraging  self-­‐expression  and  posiEvity.      Due  to  the  nature  of  this  brand,  it  is  important  to  keep  in  mind  the  challenges  the  brand   has   faced   regarding   symbolism   and   other   cultural   trends.   Some   symbols,   mostly   religious   in   nature,  used  in  ALEX  AND  ANI  jewelry  have  been  regarded  as  offensive  in  certain  cultures.  The   brand   has   accidentally   touched   a   few   cultural   “hot   spots”   during   its   internaEonal   expansion   (Malloy).   Through   these   experiences   ALEX   AND   ANI   discovered   the   importance   in   extensive   market  research  prior  to  internaEonal  product  launches.     - - - - - Taiwanese Market Analysis - - - - -    Taiwan  is  a  dynamic  mulE-­‐party  democracy,  and  its  economy  is  one  of  the  richest  in  Asia.  It   has  a  dynamic  capitalist  economy  with  gradually  decreasing  government  guidance  of  investment   and  foreign  trade  (Factbook).  According  to  The  Heritage  FoundaEon,  Taiwan  has  relaEvely  high   trade  and  business  freedom.  Taiwan’s  economic  freedom  score  is  75.1,  making  its  economy  the   14th  freest  in  the  2015  Index.  Also,  Taiwan  is  ranked  5th  out  of  42  economies  in  the  Asia–Pacific   region,  and  its  overall  score  is  well  above  the  world  average  (heritage.org).  Taiwan’s  export-­‐driven   economy   benefits   from   a   well-­‐funcEoning   legal   framework   and   a   tradiEon   of   private-­‐sector   entrepreneurship.   The   business   environment   is   supported   by   a   low   corporate   tax   rate   and   no   minimum  capital  requirements  for  incorporaEng  companies  (heritage.org).                    The  GDP  per  capita  of  Taiwan  is  $43,600,  which  ranks  higher  than  other  Asian  countries   including  Japan,  Korea,  and  China  (Factbook).  Taiwan  also  supports  a  flourishing  tourism  industry,   as  it  is  one  of  the  most  popular  travel  desEnaEons  within  Asia,  especially  for  people  living  in  other   Asian   countries.   For   example,   from   2007   to   2010,   the   number   of   Chinese   tourists   in   Taiwan   increased   61%   (Tourism   Bureau).   Taking   these   factors   into   account,   Taiwan   would   be   an   opportune  market  for  ALEX  AND  ANI  to  enter.   Economic Indicators  
  • 5.  In  Taiwan,  the  jewelry  industry  has  seen  growth,  reaching  approximately  4.3  billion  USD  in   2014.   Luxury   jewelry   brands   have   been   gaining   especially   high   popularity   among   younger   generaEons  (Euromonitor).  The  industry  is  predicted  to  undergo  a  stable  increase  from  2014  to   2019,   reaching   approximately   6.4   billion   USD   in   Taiwan   by   2019.   The   growing   awareness   of   fashion  will  be  the  main  driving  force  for  growth  in  the  jewelry  market,  as  well  as  a  predicted   increase  in  disposable  income  for  Taiwanese  consumers  (Euromonitor).  According  to  Nielsen,  45%   of   Taiwanese   consumers’   online   shopping   purchases   fall   into   clothing,   accessories,   and   shoe   categories   (Nielsen).   Taiwanese   consumers   place   high   value   on   their   physical   appearance   and   therefore  decrease  personal  entertainment  and  food  budgets  in  order  to  increase  spending  on   clothing  and  accessories  (Nielsen).  Some  celebriEes  in  Taiwan  have  used  their  wealth  and  status  to   launch  their  own  jewelry  brands,  and  are  seen  as  fashion  icons  to  young  people.  They  emphasize   simple  styles  with  trendy  accessories,  which  has  since  become  very  popular.     Jewelry Market   Consumer Trends    Fashion  for  Taiwanese  females  reflects  two  main  styles,  based  off  of  Japanese  and  Korean   trends.  Accessories  have  had  a  greater  importance  of  late,  and  even  more  so  with  branded   jewelry.  Brand  names  are  a  very  important  factor  for  Taiwanese  consumers  when  choosing   jewelry.  Consumers  would  rather  spend  the  same  amount  of  money  for  a  smaller  diamond  with  a   brand  name  (Euromonitor).                  Department  stores  are  popular  channels  for  the  distribuEon  of  brand  name  products  such   as  jewelry.  Taiwanese  consumers  believe  that  shopping  at  department  stores  promises  genuine   products  made  with  quality  materials.  Also,  with  increased  sales  from  Chinese  tourists,  shops  and   department  stores  now  offer  tax  refunds  and  premium  restrooms  to  acract  top  clients.     Competition     Unlike   the   high-­‐end   leader   of   the   Jewelry   industry   in   Taiwan,   LVMH   Watch   &   Jewelry   Taiwan   Ltd,   ALEX   AND   ANI   provides   mid-­‐to-­‐high-­‐priced   products   deemed   “affordable   luxuries”   (Fox   Business).   These   products   are   especially   appealing   to   younger   generaEons   with   smaller   budgets.   Entering   the   market   in   Taiwan,   ALEX   AND   ANI   will   face   both   local   and   global   compeEtors  such  as  Pandora,  Brosway,  DAZZLING,  Dogeared,  and  Clio  Blue  (Privco).    
  • 6.  ALEX  AND  ANI  most  closely  resembles  Pandora,  with  its  customized  design  and  collecEble   features  (Euromonitor).  Considering  the  popularity  of  Pandora  in  Taiwan,  ALEX  AND  ANI  should   learn  from  their  successful  markeEng  strategies,  yet  provide  some  sense  of  differenEaEon.      Apart  from  brands  sold  in  department  stores,  Taiwanese  consumers  oren  turn  to  online   shops   and   stand-­‐alone   accessory   stores,   especially   for   low   to   mid   priced   jewelry.   These   chain   stores   may   be   minor   compeEtors   to   ALEX   AND   ANI.   While   the   Taiwanese   market   is   quite   compeEEve,  ALEX  AND  ANI  holds  a  unique  global  brand  image;  one  with  customizable  design  and   flexibility  to  localize  its  disEnct  collecEons  for  each  new  market  it  enters.       Cultural Dimensions    ALEX  AND  ANI’s  philanthropic  belief  meshes  well  with  Taiwanese  culture.  Although  Taiwan   only  ranked  47th  in  the  World  Giving  Index  of  2014,  the  charity  culture  is  very  acEve.  Taiwan  not   only  donated  the  largest  sum  of  money  to  support  the  earthquake  vicEms  in  Sichuan  (Thomson   Reuters)  and  Japan  (Taipei  Times),  but  Taiwan  also  has  a  large  number  of  non-­‐profit  organizaEons,   such   as   the   Tzu   Chi   FoundaEon   and   the   Genesis   Social   Welfare   FoundaEon.   ALEX   AND   ANI’s   CHARITY  BY  DESIGN  project  will  be  parEcularly  appealing  in  the  Taiwanese  market,  and  ALEX  AND   ANI  can  look  forward  to  further  collaboraEon  with  non-­‐profit  groups  in  Taiwan.    A  Hofstede  Centre  comparison  report  shows  that  ALEX  AND  ANI’s  home  market,  the  U.S.,   has   highly   differing   cultural   dimensions   from   the   Taiwanese   market.   The   largest   difference   between  the  two  countries  appears  in  the  “individualism”  and  “long-­‐term  orientaEon”  categories.   While  the  U.S.  is  a  highly  individualisEc  society,  Taiwan  is  very  collecEvisEc.  CollecEvism  manifests   in  a  close  long-­‐term  commitment  to  the  “member”  group,  which  can  extend  from  family,  friends,   to   the   society   (The   Hofstede   Centre).   Furthermore,   Taiwan   is   considered   a   slightly   feminine   society,  which  emphasizes  value  towards  compassion  for  others  and  quality  of  life.       Despite   noEceable   cultural   differences,   there   are   sEll   strong   similariEes   between   the   cultures   of   ALEX   AND   ANI   and   Taiwan.   The   Taiwanese   cultural   dimensions   previously   noted,   reveals  how  Taiwanese  consumers  are  likely  to  embrace  ALEX  AND  ANI’s  “passion  for  the  well-­‐ being   of   our   planet,   our   communiEes,   and   our   individual   paths”   (ALEX   AND   ANI   LCC).   Nevertheless,  ALEX  AND  ANI  should  make  efforts  to  educate  their  customers  about  the  value  of   their  products.    
  • 7. Taiwan  is  a  highly  pragmaEc  and  long-­‐term  oriented  culture,  which  means  Taiwanese  people  have   strong  propensity  to  save  and  invest.  The  fact  that  ALEX  AND  ANI’s  products  are  made  of  recycled   materials  may  discourage  thriry  Taiwanese  consumers  from  purchasing  such  jewelry.  Hence,  ALEX   AND  ANI  must  emphasize  the  brand’s  philanthropic  pracEces  in  order  to  enhance  its  value  in  the   eyes  of  the  consumers.     Segmentation and Targeting    ALEX  AND  ANI  is  a  lifestyle  brand  that  focuses  on  the  self-­‐expression  of  their  customers   more  than  the  jewelry  itself.  This  lifestyle  is  open  to  all  ages  and  genders,  meaning  there  is  no   specific  target  audience.  “The  clientele  ranges  from  a  nine  year  old  to  a  ninety  year  old”  (Malloy).   In   the   U.S.   market,   females   ages   15-­‐30   show   the   most   interest   in   ALEX   AND   ANI   products,   therefore  they  make  up  the  unofficial  target  market  for  the  brand  (Malloy).  When  entering  the   Taiwanese   market,   ALEX   AND   ANI   should   focus   their   markeEng   efforts   towards   females   ages   18-­‐30,  as  it  is  most  effecEve  to  penetrate  a  smaller  segment  of  the  market  upon  entry.  These   females  are  also  highly  fashion  conscious  and  easily  reachable  through  social  media,  which  is  a   large  part  of  ALEX  AND  ANI’s  current  markeEng  communicaEons  plan.  This  target  market  can  be   further  segmented  as  college  students  (ages  18-­‐22)  and  young  professionals  (ages  23-­‐30).    Girls  in  college  are  living  on  their  own,  but  are  constantly  surrounded  by  their  peers.  They   make   independent   choices   about   fashion,   music,   and   overall   lifestyle,   but   they   are   highly   influenced  by  western  pop  culture,  and  trends  set  by  their  friends.  They  are  also  amidst  a  Eme  of   transiEon  in  their  lives,  entering  the  early  phases  of  adulthood.  They  are  interested  in  showing   their   new,   more   mature   selves.   They   are   able   to   do   this   by   way   of   fashion,   clothing,   and   accessories.  Individualized  bracelets  and  other  small  pieces  of  jewelry  from  ALEX  AND  ANI  are  a   reasonably  affordable  way  to  show  their  personality.       Young   professionals   are   just   breaking   into   the   workforce   for   the   first   Eme.   Fashion   is   important  in  a  business  environment,  as  it  denotes  professionalism  and  self-­‐esteem.    ALEX  AND   ANI  jewelry  would  fit  well  into  their  lives,  as  the  accessories  are  classy,  and  professional,  but  also   young  enough  to  add  fun  style  to  any  ouPit.  As  a  mid-­‐price  range  product,  they  are  affordable  for   young  professionals  who  do  not  have  a  lot  of  disposable  income,  would  sEll  be  able  to  afford  a   few  new  pieces.   - - - - - Marketing Strategy - - - - -  
  • 8.   Yi-­‐Lin   is   19   years   old   and   she   is   a   sophomore  in  college.  She  lives  in  Taoyuan,  and   she  belongs  to  the  school’s  theater  club.  She  is   arEsEc,  and  pays  acenEon  to  the  latest  fashion   trends,   especially   those   she   sees   on   American   TV  shows  and  in  the  magazines  she  reads.  Yi-­‐Lin   loves   to   go   shopping   in   her   free   Eme,   and   always   tags   along   with   her   friends   when   they   head   downtown   to   window   shop,   occasionally   splurging   with   money   she   has   saved   up   from   her  part-­‐Eme  job  at  a  local  clothing  shop.     Buyer Personas   Positioning    In  order  to  target  these  two  disEnct  segments,  ALEX  AND  ANI  must  posiEon  themselves  as   a  desirable  brand  in  the  eyes  of  each  segment.  How  these  users  see,  feel,  and  interpret  the  brand   is   pivotal   in   acracEng   their   acenEon,   and   keeping   them   interested   in   learning   more   and   even   trying  on  some  of  the  jewelry.      Shu-­‐Mei  is  26  years  old,  and  currently   works   at   ChinaTrust   Commerical   Bank   in   Taipei.   She   holds   a   Master’s   degree   and   has   just  recently  entered  the  work  force.  Working   in   an   environment   surrounded   by   many   males,  Shu-­‐Mei  enjoys  showing  her  feminine   side   through   her   dress.   She   is   by   no   means   fashion   obsessed,   but   she   pays   acenEon   to   the   latest   trends,   and   she   follows   several   of   her  favorite  fashion  bloggers  quite  religiously.   She   saves   most   of   her   money,   as   she   values   the   pracEcality   of   invesEng   and   saving,   but   she   does   splurge   when   it   comes   to   accessories.   She   does   most   of   her   shopping   online,  as  she  is  always  Eght  on  Eme.   Yi-­‐Lin  Chen    Shu-­‐Mei  Lin  
  • 9.  For  the  college  students,  ALEX  AND  ANI  should  posiEon  their  brand  as  being  the  next  “it”   thing,  and  a  way  to  express  the  consumers’  independent  and  mature  selves.  Messages  delivered   to  this  segment  could  be:   •  “Build  a  unique  collecEon  that  will  turn  heads”   •  “Show  off  your  new,  independent  self  with  ALEX  AND  ANI”     For   the   young   professional   segment,   ALEX   AND   ANI   should   posiEon   itself   as   a   popular,   fashionable  brand  that  is  appropriate  for  both  the  office  and  a  night  out.  ALEX  AND  ANI  should   keep   its   western   style,   as   it   will   be   reputable   and   more   coveted   among   this   target   audience.   Messages  could  include:   •  “Bring  ALEX  AND  ANI  with  you  wherever  your  journey  takes  you”   •  “Simple,  sophisEcated,  and  unique—just  like  you”   SWOT Analysis Strengths   •  The   country   of   origin   effect;   western   culture   has   a   posiEve   image   for   most   Taiwanese  customers   •  High  sense  of  social  responsibility,  which   fits   well   with   the   collecEvist   Taiwanese   culture   •  Wide  variety  of  previous  global  business   strategies     •  Fashionable   accessories   sold   at   affordable  prices   •  High  sales  volume  ($230  million  in  2013)   that   can   be   used   to   support   internaEonal  expansion  into  Taiwan   •  Large   human   resource   base   (1,000   employees  in  2013)   •  High  technical  credibility  (recognized  by   80   different   watch   and   jewelry   brands   f o r   t h e i r   o u t s t a n d i n g   d i g i t a l   performance  [ALEX  AND  ANI  InnovaEve   Digital  Strategy])   •  Rapid   internal   growth   (named   one   of   500   fastest   growing   companies   in   America  by  Inc.  Magazine  in  2015)     •  DifferenEaEon   through   their   focus   on   chariEes  and  giving  back  (donated  $20-­‐ million  to  different  chariEes  since  2011)  
  • 10. Opportunities   •  Large   supply   chain   throughout   Taiwan   (according   to   the   Invest   in   Taiwan   official  website  [Business  OpportuniEes])   •  Taiwan   is   located   in   the   Asian   Pacific   region,  which  is  considered  the  hub  that   connects  Europe,  the  United  States  and   Japan  (Why  Taiwan)   •  T a i w a n   r a n k e d   8 t h   i n   w o r l d   compeEEveness   for   R&D   talents,   allowing   ALEX   AND   ANI   to   research   effecEve   consumer   and   market   trends   (Intellectual  Advantage)   •  Taiwan’s   GDP   has   steadily   increased   since   1981,   consequently   increasing   Taiwan’s   purchasing   power   as   well  (Taiwan  GDP  Growth  Rate)   •  People   between   the   ages   of   25-­‐54   account   for   47.4%   of   the   Taiwanese   populaEon,   indicaEng   a   large   target   audience  (Taiwan  Age  structure)   •  Taiwan   has   high   mobile   device   usage,   which  is  crucial  in  potenEal  social  media   campaigns   and   interacEons   (Taiwan   Mobile  Internet  Users)     Threats   •  Well-­‐established   compeEtors,   such   as   Pandora   •  Differing  laws  and  regulaEons  that  may   be  unfamiliar  to  ALEX  AND  ANI   •  Language  barrier     •  Cultural   differences   that   may   disallow   certain  symbols  on  jewelry     Weakness   •  Lack   of   localizaEon   with   social   media   presence   (no   separate   social   media   accounts  for  countries  other  than  the  U.S.,   nor   accounts   in   other   languages   besides   English)   •  NegaEve  comments  from  online  users   •  Eco-­‐friendly  and  recycled  materials  used  in   their   bracelets   disallows   long-­‐term   usage,   and   is   seen   as   low   quality   in   the   eyes   of   Taiwanese  consumers    
  • 11.  Key  LMNT  recommends  for  ALEX  AND  ANI  to  launch  a  retail  store  in  Taipei,  specifically  in   the  Hsinyi  District.  We  have  gathered  crucial  evidence  as  to  why  this  locaEon  fits  perfectly,  not   only   with   ALEX   AND   ANI’s   target,   but   also   with   our   proposed   Public   RelaEons   campaign   and   markeEng  efforts.      Taipei  is  the  center  of  poliEcs,  economics,  and  culture  in  Taiwan  (InternaEonal  Olympiad).   As  Taiwan’s  capital,  Taipei  is  the  biggest  city  in  the  country  with  2.6  million  inhabitants,  which   holds  a  comparaEve  advantage  by  acracEng  not  only  local  people,  but  tourists  as  well.      The  Hsinyi  District  was  chosen  based  on  the  centricity  of  its  locaEon  and  the  wide  variety   of   ameniEes   it   offers;   it   acts   as   the   “Times   Square   of   Taipei”.   The   Hsinyi   Distric   is   mainly   a   residenEal  and  commercial  district,  “…home  to  the  Sun  Yat-­‐sen  Memorial  Hall,  Taipei  World  Trade   Center,   Mitsukoshi   and   New   York,   New   York   department   stores,   and   the   new   Warner   Village   movie  complex”  (Nile  Guide).  The  district  also  has  numerous  restaurants  and  cafes,  several  hotels,   and  hosts  an  incredible  nightlife.  Because  the  Hsinyi  District  is  considered  a  “hot  spot”  in  Taipei,   acracEng  thousands  of  people  per  day,  we  believe  it  would  bring  much  potenEal  to  ALEX  AND  ANI   in  terms  of  revenue.         Key   LMNT   suggests   launching   a   retail   store   that   focuses   on   ALEX   AND   ANI’s   current   philosophy   by   represenEng   the   “Main-­‐Street-­‐Feel-­‐Good-­‐Place”.     The   “Main   Street”   angle   is   a   major  markeEng  push,  as  “the  company  purposely  places  ALEX  AND  ANI  stores  on  town  streets… so   the   products   feel   like   ‘a   part   of   a   lifestyle,   not   just   a   retailer   complex’   according   to   Feroce”   (Lieber).  Recently,  it  was  revealed  by  Madison  Malloy,  one  of  ALEX  AND  ANI’s  Human   Resources   employees,   that   ALEX   AND   ANI   is   about   to   open   stores   in   about   60   malls   (2015).   However,  we  believe  that  using  the  Main  Street  approach  will  help  ALEX  AND  ANI  differenEate   itself  from  its  compeEtors  and  posiEon  themselves  as  a  company  that  is  not  just  selling  jewelry.   According  to  Lieber,  ALEX  AND  ANI  targets  a  different  kind  of  consumer  who  is  interested  in  a   different  way  to  shop;  therefore,  we  strongly  believe  that  ALEX  AND  ANI  should  open  a  retail  store   in  the  bustling  Hsinyi  District.     Optimal Entry Mode & Suggested Location - - - - - Action and Creative - - - - -  
  • 12. Creative Strategy Execu8on    Concept            As  a  lifestyle  brand,  ALEX  AND  ANI  not  only  lives  but  also  thrives  with  its  customers.  Arer   careful  analyses  on  the  brand  and  an  inspiring  talk  with  Ms.  Malloy,  our  team  believes  that  the  key   element  that  will  lead  to  success  in  the  Taiwanese  market  is  the  posi8ve  energy  within  ALEX  AND   ANI.  While  each  charm  can  be  interpreted  differently  based  on  one’s  own  stories,  the  posiEvity   that   is   delivered   through   the   charms   resonates   profoundly   in   individuals   as   well   as   the   communiEes.  Therefore,  the  core  concept  of  our  launch  in  Taiwan  is  Charming  Stories  with  the   tagline  “Show  Your  Greatest  Charm.”  With  a  series  of  campaigns  below,  we  invite  the  audience  to   feel  the  endless  energy  from  ALEX  AND  ANI,  enjoy  the  blissful  moments  of  life,  and  empower  the   lights  in  themselves.   Crea8ve  Strategies   •  Taiwanese  Website  with  “Shop  by  Your  Personality”  Op8on    Alex  and  Ani  can  customize  their  website  to  include  “Shop  by  Your  Personality”  tap  on  the   official   ALEX   AND   ANI   website   which   takes   each   consumer   to   accessories   that   match   their   personality.   The   personaliEes   displayed   in   Taiwan   could   be   based   on   the   popular   personality   pacerns  such  arEsEc,  fashionista,  trendy,  and  conservaEve.   •  Press  Conference      To  announce  the  launch  in  Taiwan,  we  recommend  holding  a  press  conference  which  will   be  in  the  style  of  a  talk  show  in  the  Hsin-­‐Yi  District,  Taipei,  featuring  the    speakers  Tanya  Chen  (Co-­‐ founder  of  Womany.net),  Yung-­‐Yung  Chang  (Actress),  an  ALEX  AND  ANI  stylist,  and  Yvonne  Tsai   (Vogue   Senior   Fashion   Editor).   They   will   share   the   charming   stories   of   and   around   themselves   while  introducing  ALEX  AND  ANI’s  brand  value,  especially  the  contagious  posiEve  energy  with  the   charms.   The   event   can   generate   not   only   press   releases   but   also   brand   awareness   among   consumers.   Since   LMNT   has   built   an   impressive   media   contact   list,   ALEX   AND   ANI   can   easily   network  with  the  press  and  spread  the  exciEng  news.  Also,  we  invite  local  bloggers  to  choose  the   charm   for   their   own   bracelets.   A   brand   specialist   will   carefully   listen   to   each   blogger’s   stories,   interpret  the  meaning  of  the  charms,  and  give  friendly  advice  on  the  bracelet.  The  bloggers  can   share  their  experience  with  the  brand  and  make  strong  social  media  influences  to  promote  the   brand  in  a  user-­‐oriented  way  among  communiEes.  
  • 13. *Womany.net  is  a  lifestyle  website  created  by  women  and  made  for  women.  Having  over  255   thousand  followers  on  Facebook,  they  have  build  up  solid  online  female  community  in  Taiwan.   With   their   moco   “Women   are   many,”   they   believe   in   the   diversity   of   women   and   strive   to   empower  the  community  through  self-­‐discovery  movement.   •  An  Interac8ve  Billboard  to  Engage  the  Audience                        We  should  include  our  audience  in  both  the  press  conference  and  our  further  promoEons.   As  a  result,  ALEX  AND  ANI  will  have  a  unique  interacEve  billboard  that  perfectly  showcase  the   products  and  interpret  the  charms.  The  billboard  will  be  set  up  the  day  of  the  conference  and   extend  for  a  month.                            The  solar-­‐powered  LED  billboard  will  present  a  personality  game  for  everyone  to  explore   ALEX  AND  ANI  and  themselves.  Under  the  concept  of    “greatest  charm,  ”  which  means  the  charm   that  best  describes  your  personality  and  stories,  we  will  display  the  pictures  of  the  charms  on  our   signature  “Wall  of  Love.”  However,  instead  of  the  unmovable  version  in  the  store,  we  will  make   each  picture  rotatable  on  a  cube  (as  illustrated  below.)                          Here  is  the  content  of  a  single  cube  .       •  The  first  and  third  sides  will  be  the  pictures  of  the  charm     •  The  second  and  fourth  sides  will  be  the  QR  Code  which  links   to  a  sharable  website,  with  an  elaboraEon  of  the  personality   behind  each  charm                People  who  stand  on  each  side  of  the  billboard  will  be  able  to  see  the  symbol  or  scan  the  code.   Besides,  the  billboard  is  also  a  huge  solar  panel  with  plugs,  where  you  can  charge  your  phone.              In  accordance  with  our  moco—love,  eco-­‐friendly,  and  posiEve  energy—the  billboard  can   acract  the  shoppers  by  its  interacEvity  and  service  as  a  charging  staEon.    
  • 14. •  Facebook  Promo8on    Beside  the  experienEal  campaign  on  the  street,  we  will  also  reach  to  social  media  users  in   Taiwan   via   Facebook.   “With   [ALEX   AND   ANI]'s   expansive   collecEon   of   personal   jewelry   and   collecEons   aimed   at   Millennials,   social   media   markeEng   became   imperaEve   for   its   markeEng   efforts”   (iMedia   ConnecEon).   According   to   an   internet   usage   survey   by   Taiwan   Network   InformaEon  Center,  Taiwanese  are  huge  internet  users  and  social  media  addicts,  with  nearly  96%   of  people  spending  three  hours  online  per  day,  and  64%  of  them  using  it  for  social  networking.   Among   these   social   media   plaPorms,   “Facebook   is   the   most-­‐used   site   by   a   huge   margin,   with   95.8%  of  respondents  having  used  it”  (Want  China  Times,  2014).    In  accordance  with  our  tagline  “Show  Your  Greatest  Charm,”  we  invite  the  audience  to   enjoy   the   personality   test   game   on   Facebook.   By   collaboraEng   with   Womany   and   Vogue,   the   Internet   users   can   access   the   game   from   their   promoEon   posts   on   Facebook,   and   click   on   the   picture  of  the  charm  to  access  the  result.  Moreover,  they  can  share  their  results  and  link  to  ALEX   AND  ANI’s  official  website  to  find  the  people  choosing  the  same  charms  with  the  help  of  hashtags   on   instagram.   This   will   build   a   special   connecEon   and   a   sense   of   belonging   for   the   audience   around  the  world.   •  Womany  X  Carolyn  Rafaelian  Exclusive  Interview                              As  Ms.  Malloy  stated,  “Carolyn  is  the  true  creaEve  and  spiritual  mastermind  behind  the   design  and  everything  of  [ALEX  AND  ANI].”  We  invite  Mrs.  Rafaelian  to  share  her  absorbing  stories   as  the  founder  and  creaEve  director  of  this  brand,  spiritual  enthusiast,  the  mother  of  Alex  and  Ani,   and  a  woman  in  this  society.  Through  the  interview,  she  will  show  her  greatest  charm,  not  just  by   her  designs,  but  her  inspiring  adventure,  hard  work,  and  posiEve  energy.  The  audience  will  be  able   to  understand  the  brand  from  different  angles  beside  the  products  themselves,  and  experience   the  brand  with  heart  and  spirit.    
  • 15. Localiza8on   •  Product:  Exclusive  Charms  for  Taiwan    As  a  new  brand  tapping  into  an  Asian  culture,  AELX  AND  ANI  should  reinforce  the  affinity   with  Taiwanese.  Hence,  we  recommend  designing  two  to  three  limited-­‐ediEon  charms  that  are   related  to  this  country,  such  as  the  shape  of  Taiwan,  Taiwanese  moon  bear,  and  bubble  milk  tea.   Also,  since  2015  is  the  year  of  the  sheep  in  Chinese  culture,  the  sheep  symbol  will  be  a  good  fit.   •  Taiwanese  CHARITY  BY  DESIGN      Philanthropy  is  universal  and  contagious.  Based  on  our  research,  the  renowned  CHARITY   BY   DESIGN   program   of   ALEX   AND   ANI   will   be   a   nice   fit   for   Taiwan.   We   recommend   the   brand   enhance  the  brand’s  ideal  of  spreading  posiEve  energy  worldwide  by  collaboraEng  with  Taiwanese   non-­‐profit  organizaEons,  such  as  the  Animal  ProtecEon  AssociaEon  of  the  Republic  of  China.  By   designing  charms  to  raise  awareness  for  the  organizaEons,  the  program  in  Taiwan  will  perfectly   showcase   the   brand   image,   gain   media   exposure   through   press   releases,   and   build   a   great   relaEonship  with  the  local  community.     - - - - - Media Plan & Budget - - - - -     Media Plan  ALEX  AND  ANI  is  using  different  media  tools  in  the  U.S.  that  can  be  standardized  in  Taiwan,   however,  some  media  tools  should  be  localized  for  the  Taiwanese  market.  ALEX  AND  ANI  has  used   television  adverEsements  in  the  past,  even  in  the  Super  Bowl  (Liyakasa).  Key  LMNT  focuses  on   experienEal   markeEng   tacEc,   however,   which   is   why   we   are   promoEng   unique   OOH   ads.     Regarding   the   social   media   charm   campaign,   ALEX   AND   ANI   can   standardize   the   same   mobile   strategy  for  both  the  U.S.  and  Taiwan.  For  example,  ALEX  AND  ANI  is  running  a  mobile  adverEsing   campaign  that  connects  shoppers  to  the  store  locator  feature  by  clicking  on  the  adverEsement,   which   leads   them   to   ALEX   AND   ANI’s   mobile   website   (Johnson).   This   adverEsement   campaign   increased  ALEX  AND  ANI’s  sales  by  318%.  This  mobile  adverEsement  campaign  strategy  can  help  in   the  Facebook  promoEon  in  Taiwan.    
  • 16.   Furthermore,   with   mobile   development   in   Taiwan,   ALEX   AND   ANI   can   customize   its   website   and   mobile   website   to   include   a   “shop   by   your   personality”   applicaEon   on   the   official   ALEX  AND  ANI  website.  This  is  inspired  by  the  accessories  shop  on  the  Henri  Bundle  website  that   takes  consumers  to  accessories  that  match  their  personality.  The  personaliEes  displayed  in  Taiwan   could  be  based  on  popular  personality  pacerns,  such  as  art,  pop  culture,  and  fashion.   CONTENT  OF     THE  CAMPAIGN       BRAND  PROMOTION   CONTENT   Taiwanese   of+icial  website   *Featuring  the  opEon  to  “Shop  by  Your  Personality”   *Display  exclusive  charms  for  Taiwanese     *Promote  the  upcoming  “Show  Your  Greatest  Charm”  event   Press  conference   *Talk  Show  in  Hsin-­‐Yi  District   *Invite  local  bloggers  to  “find  their  greatest  charm”       *Promote  upcoming  pop-­‐up  stores  at  Breeze  Center  and  at  Taipei  Main  staEon   LED  interactive  billboard   *Acract  department  store  shoppers  to  interact  with  the  billboard   *Propose  press  releases  to  local  media,  boost  media  exposure  and  consumer  awareness   Shop-­‐in-­‐shop  store  opening   *Hsin  Kong  Mistukoshi  Department  Store   Pop-­‐up  stores   *Taipei  Main  StaEon   *Breeze  Center   MEDIA  PLAN   CONTENT   Facebook  Promotion   *UElize  Sponsor  Ads  and  PPC  to  acract  the  audience  and  trigger  the  buzz   Womany  interview   *Interview  with  Womany  and  share  Carolyn  Rafaelian’s  stories   *Invite  the  audience  to  share  their  own  posiEve  stories  via  Facebook   Blogger  endorsement   *Post  product  informaEon  and  the  whole  process  of  the  press  conference  on  their  blogs   Online  banners   *AdverEse  on  online  fashion/  woman’s  magazines   OOH  (Subway  Station)   *AdverEse  at  Taipei  Main  StaEon   *Taipei  City  Hall  StaEon   *Zhongxiao  Fuxing  StaEon  
  • 17.
  • 18.  ALEX  AND  ANI  has  allocated  part  of  its  budget  to  adverEsing  its  products,  such  as  the  Super   Bowl  adverEsement  that  cost  around  $4.5  million  per  30  seconds  (Kramer).  The  markeEng  budget   for  ALEX  AND  ANI  will  focus  on  markeEng  tools  that  raise  awareness  in  the  Taiwanese  market.   Social   media   and   mobile   adverEsements   are   relaEvely   inexpensive   compared   to   other   media   tools.  The  interacEve  billboard  can  vary  depending  on  the  locaEon  and  the  sign’s  size  (InteracEve   Billboards).  According  to  the  Link  CommunicaEons  website,  experienEal  markeEng  success  may   rely  on  high-­‐cost  events,  but  ALEX  AND  ANI  can  run  cost-­‐efficient  experienEal  markeEng  events   (Kaufman).  Moreover,  the  public  relaEons  events’  costs  will  vary  depending  on  the  place  and  the   people   who   will   parEcipate   (Belt).   The   following   table   shows   the   approximate   costs   of   media   usage  in  Taiwan.     Detailed Budget CONTENT  OF   THE  CAMPAIGN   Budget   BRAND  PROMOTION       Taiwanese   of+icial  website   $642   Press  conference   $50,000   LED  interactive  billboard   $600-­‐$900   Pop-­‐up  stores   $200,000   MEDIA  PLAN       Facebook  Promotion   $30-­‐$300  daily   Womany  interview   $3,500-­‐$10,000   Blogger  endorsement   $1,000-­‐$3,000   Online  banners   $60-­‐$120   OOH  (Subway  Station)   $2,500-­‐$6,500           Total  Budget   $258,332-­‐$271,462  
  • 19.  Taiwan  offers  a  rich  and  dynamic  market,  full  of  opportunity.  The  jewelry  industry  within   Taiwan  is  predicted  to  undergo  a  stable  increase  in  the  coming  years,  which  meshes  well  with  the   fashion  focused  Taiwanese  culture.  Key  LMNT  recommends  ALEX  AND  ANI  to  enter  the  Taiwanese   market  as  their  next  step  in  internaEonal  expansion.  Taiwanese  consumers  are  likely  to  embrace   ALEX   AND   ANI’s   sleek,   sophisEcated,   and   feminine   style   while   also   appreciaEng   the   brand’s   passion  for  community  growth.  ALEX  AND  ANI  is  also  advised  to  target  both  college  students  and   young  professionals,  as  women  ages  18-­‐30  fit  best  with  the  overall  brand  image.  The  launch  of   ALEX  AND  ANI  in  Taiwan  will  be  run  by  Key  LMNT  and  will  offer  a  myriad  of  experienEal  events,   ranging  from  an  interacEve  billboard  to  a  personalized  social  media  campaign.  These  tools  are   designed   to   fit   within   a   reasonable   budget,   and   should   effecEvely   reach   a   large   audience   of   potenEal  customers  in  Taiwan.   - - - - - Conclusion- - - - -  
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