3. 1 Introduction
GK Plumbing is a Small Medium Enterprise Construction Company and a Division of Gopolang Katlego
09 Trading CC, a transport company operating in the North West Province in Mafikeng. GK Plumbing
is currently operating in Johannesburg North, South, East and West but not limited to operations in
other provinces in South Africa. Our areas of expertise are: small and medium scale construction,
property maintenance, repair, and alteration projects: focusing on residential property and business
premises.
1.1 The Company
The company was founded by Mr. Kaelo Motshotlwane who is a Director and a General Manger of
the company. Gopolang Katlego 09 Trading CC T/A GK Plumbing began its operations in April 2012
and is currently in operation. Our marketing strategy provided us with a competitive edge to enter
the construction industry, starting with small and medium construction, property maintenance,
repairs and alterations of residential property. Our clients are an integral part of our business and it is
our business to ensure that all our clients, existing and new are always treated with respect and
provided with solution that best suit their needs and an exceptional service at all times. As part of
our growth and altered focus, GK Plumbing is planning to change its charter from a closed
corporation company to a limited company registered in South Africa. Allow us to share the
experience with a larger community.
1.2 Mission Statement
GK Plumbing, is committed to building long-term relationships based on integrity, performance,
value for money, and to always be client centered.
We will continue to meet the changing needs of our clients with our quality services delivered by the
most qualified people.
1.3 Our Vision
To make your home and/or business premises a place you like to be, negotiate and arrange
beneficiary and fair contracts between us and all our clients, offering quality products, excellent and
outstanding service and workmanship.
4. We specialize in residential and/or business premises
maintenance, alteration, repairs and construction. Giving you
peace of mind and providing personalized service to our clients.
2. Our Business Values:
 Client centered
 Honesty
 Transparency
 Integrity
It is our business to always adhere to the Occupation Health and Safety Act No. 85 of 1993 and the
National Building Regulations and Building Standards Act No. 103 of 1977.
Property is one of the most valuable assets for our clients, which requires maintenance and
improvement to keep-up with today’s constant changing world of technology. We make your home
and business premises as pleasant as you would like it to be, and allow you to focus your energy and
time on productivity and other important aspects of your life!
3. COMPREHENSIVE PROBLEM SOLVING
We believe in providing a solution that will best suite each client’s needs and give you value for
money on your repairs, fittings, maintenance and/or construction. That is matched with your
personality and aspiration, providing you with professional and researched solution. We provide
solutions that are:
3.1 Compliant GK Plumbing is an independent contractor and our business is registered with CIPIC
and SARS. We comply with the National Building Regulations and Building Standards
Act, and adhere to the Occupation Health and Safety Act. Ensuring safety and
comfort to all our clients.
5. 3.2 Relevant Our personalized service and solution will be specific to your needs and relevant to
your structure. We make use of appropriate material and tools that are SABS
approved. We will update you with relevant information regarding National
Building Regulations and Building Standards Act. We are available 24/7!
3.3 Confidential Your privacy and security of your property are a priority to us, we ensure that all
your valuables will be handled with utmost care while we are working on your
property are safe. We will not share any information about your property without
your consent.
3.4 Accurate Our trustworthy advice on any repairs and construction are based on attention to
details. This ensures that we can provide you with accurate information to base
your repairs and construction decision on.
4. EXPERINCED STAFF
We are proud of our people and the way they contribute to making your home and/or business
premises a better place to leave and/or work. They offer a range of skills to help you achieve your
goals. They are...
4.1 Qualified We employ people that are expect and qualified in their field of work. They are
trained and each one of them is properly equipped with the relevant knowledge
to help you make a well informed decision regarding your repairs and/or
construction.
4.2 Relational Our personalized service ensures that you are always provided with a step by
step guide throughout your repairs and/or construction. You are assured that you
will not be left alone and you will never be stranded.
4.3 Trustworthy You will be served by professionals that are honest and trustworthy. Our trusted
and objective advice will provide you with peace of mind. It is based on complete
needs analysis on your repairs and/or construction, with a big picture in mind.
Uncovering and addressing all your needs, taking existing provisions into account.
6. 4.4 Improving You will receive advice and solution that are relevant and adhere with the National
Building Regulations and Building Standards Act No. 103 of 1977. We make use of
tools and technology that are relevant to our times. You will be assured that the
solution provided is relevant to the design of your structure.
5. SUITABLE FACILITIES
We are located in Naturena Ext 26, Johannesburg South. Are offices are easily accessible with
sufficient parking space. We currently on 3515 Blue Bush Road, Naturena Ext 26, Johannesburg
South, 2095
6. A PROFESSIONAL EXPERIENCE
As one of our valued clients, we commit to working with you to repair any defects in your home
and/or business premises and to improve the value of your property as we carry out professional
repairs and construction.
The process that we apply when dealing with clients can be broken down into 5 basic steps:
1
Initial Contact
2
Fact Finding
3
Recommendation
4
Implementation
5
Review
7. 6.1 Initial Contact
Our office will arrange for one of our technicians/handyman to go to your property for an interview.
NB: Call out fee of R250.00 to be required for all new clients
6.2 Fact Finding
During the interview you will be required to provide personal information and nature of the repairs
and/or construction. A technician/handyman will then assess the repairs and/or construction using
appropriate tools.
6.3 Recommendation
We will then recommend a more effective way to conducting the repair and/or construction. This
process will include a comprehensive needs analysis to ensure that the repairs and/or construction
conducted are of acceptable standard and suited to the structure.
6.4 Implementation
We will send you a detailed quotation within 24 working hours from the time of the interview. On
acceptance of the quotation, work will resume immediately and/or once initial payment has been
made.
6.5 Review
On completion, you will be provided with a 6 months warranty on workmanship. We will contact you
in the first month after the repairs or construction and when the warranty expires.
7. OUR SERVICES
 Construction, incl Lapa’s  Built in cupboards
ï‚· DSTV (PVR Decoder) installation
ï‚· Waterproofing Roof leaks
ï‚· Painting
ï‚· Water proofing
ï‚· Garden maintenance ï‚· Drywall partition
ï‚· Ceiling (All types) ï‚· Welding
ï‚· Plumbing (Bath and kitchen installation) ï‚· Wall waterproofing
ï‚· Tiling, Paving, Wooden Floors and
Laminated wooden floors ï‚· Landscaping
ï‚· Electrical ï‚· Electrical compliance certificate
ï‚· Architectural design ï‚· Electric gate repairs
ï‚· Delivery services
ï‚· All maintenance on domestic
housing/properties
18. After:
And many more!!!
Thank you for taking interest in our business, feel free to contact us in any regard or send us an email
and we will respond within 2 hours. Please visit www.gkplumbing.co.za for our latest promotions!
Kind Regrads
Kaelo Motshotlwane
GK Plumbing
MAKE YOUR HOME SHINE
