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Assure america-title-company-service-guide


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Assure America Title Company 2014 Service Guide - Closing Process Leadership - Committed to Providing Extraordinary Customer Service to Homeowners, Realtors, Banks & Lending Institutions and Existing Investor Client Base.

Published in: Real Estate
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Assure america-title-company-service-guide

  1. 1. Table of Contents • • • • • • Title Insurance Explained Why Title & Lien Searches Are Needed Preparing a Closing Statement (HUD) Closing Process Leadership Advanced Closing Technology Additional Services – – – – Short Sale Facilitation Listing Appointment Assistance Seminar & Event Collaboration Commercial Department
  2. 2. Title Insurance Explained What is Title Insurance? Title insurance is an indemnification contract that insures against loss or damage. An owner’s title insurance policy protects the name of the insured against loss or damage from any liens or encumbrances on the title that exist prior to the time the insured took title. There are hidden risks that are not disclosed in public records
  3. 3. Why Title & Lien Searches Are Needed Title Search A Title Search extracts documents from public records to be used for the examination of title. A Title Examination is an in-depth review of the title search and court decision to determine current ownership, title defects, back taxes, undisclosed liens, legal judgments, forgeries, fraud as well as a host of other potential legal/financial problems that can arise when purchasing or refinancing property. City/Municipal Lien Search A Municipality is not required to record any existing fines, open permits, violations or unpaid utilities like water & trash. It is important to know that title can be transferred with any/all of these existing issues making the new title holder responsible.
  4. 4. Preparing a Closing Statement (HUD-1) The Closing Statement The importance of a closing statement being prepared properly in the early stages of a Real Estate Transaction or Loan Process is imperative to avoid any delays and/or financial surprises that could prevent the closing. Standard to our process we always provide preliminary closing statement disclosing all known costs and fees. We perform a title search prior to preparing a preliminary closing statement to identify any potential issues.
  5. 5. Closing Process Leadership We believe as the title company involved in your transaction, it is our responsibility to lead the closing process. There are several standards we have embraced to ensure this is the case: 1. 1-2 Business Day turn-around time for all title research & commitments 2. Designated Closing Coordinator assigned to every client who will guide you through the entire closing process 3. Designated Client Relationship Manager to ensure constant communication and your overall satisfaction 4. 24/7 Access – Client Web Portal so status and documents are always available to you. 5. Closing/Signings are always done at the client’s convenience – Anytime! Anywhere! 6. Immediate Disbursements of Funds – Funds are always wired or sent overnight via FedEx! With every successful closing we understand there is opportunity for repeat and referral business. We are committed to extraordinary customer service & overall client satisfaction.
  6. 6. Advanced Closing Technology To maintain compliance and client satisfaction in an ever changing Real Estate Industry, advanced technology is required. At Assure America Title Company we have upgraded our production software to Ramquest and have moved our servers to a secure cloud based data center ensuring that all private information is safe and that important documents are readily accessible to you. The Benefits Include: – – – – A Client Portal so that every client always has access to status updates and any/all documentation that pertains to their closing. This information is available to clients 24/7 Automatic status updates so that when a task is completed all parties involved in the transaction are notified Paperless closing technology and automatic file scan so that we use the least amount of paper possible After closing all documents are digitally stored and accessible to all parties relevant to the transaction Client satisfaction, efficiency and document security was our ultimate goal when we realized this investment was mandatory for our business.
  7. 7. Additional Services – Short Sale Facilitation Assure America Title Company is currently helping Realtors & Homeowners get their short sale approved 30 days faster than industry average turn-times. Why? Because we take a proactive approach to the short sale process and have the "know how" to mitigate issues as they arise resulting in an approval much quicker than average. 4 Reasons to choose Assure America Title Company to assist on your next short sale. 1. 2. 3. 4. Proprietary Short Sale Software System - Since 2009 we have been a leader in short sale facilitation. This has allowed us to evolve our software overtime so that it creates the most efficient process possible. Document Collection – As you may know, Banks require specific documents to initiate the process and will request updated documents throughout the process. Our team will assist the homeowners and Realtors facilitate this process. Constant Updates – A short sale is updated every 24-72 hours depending on the stage of the transaction. We have dedicated staff whose sole purpose is to make sure your short sale is always on track. Knowledge needed to eliminate closing delays – If you have experience handling short sale transactions you know that there can be many variables that could hinder the closing even after the Bank issues a short sale approval. For instance, liens or judgments that may have attached to the property due to other financial issues. These liens can typically be “worked-out” efficiently when they are dealt with in the early stages of the process. We always try to identify and cure any title issue as early as possible to prevent any unnecessary closing delays.
  8. 8. Additional Services – Listing Appointment Assistance If you are a Realtor or Homeowner we can provide valuable insight and knowledge during a listing appointment. It has been our experience that during a listing appointment clients have recognized us as being a valuable addition when answering questions about the title process, how to clear possible liens, the short sale process and/or even providing a closing statement so the selling homeowner can see what the approximate net proceeds will be from a traditional sale. A Title Company plays a major part in every closing. It is important to us that a seller be just as comfortable with our services as they are with their Realtor.
  9. 9. Additional Services – Seminar & Event Collaboration Assure America Title Company prides itself on years of industry experience and knowledge. We work hard to keep current and educated about our industry’s latest trends, laws and marketing strategies so that we can provide guests with valuable knowledge. We have all the tools necessary to host the perfect seminar or event. We can help provide projectors, screens and relevant literature plus access to various spaces & top local educational speakers so that guests have a productive & memorable experience. We can help anyone who is interested in planning a seminar or event. Educational forums are imperative to gaining a competitive edge.
  10. 10. Additional Services – Commercial Department Assure America Title Company offers title insurance, escrow, 1031 exchange facilitation and Settlement Services throughout the nation, offering a single point of contact regardless of size or complexity of the commercial transaction. The Facts – Ability to underwrite up to $500,000,000 – Have a national presence that can handle multi-state transactions – One single point of contact coordinating the entire closing Our clients choose us because of our expertise in the title search industry. We offer comprehensive searches to our clients during their due diligence period so that they have a great understanding of the property's history prior to committing or finalizing a contract. We can work with your 1031 exchange or coordinate the service for you, making sure all deadlines and requirements are met ensuring your tax benefit. Our team of highly experienced commercial property underwriters throughout the nation helps ensure our ability to close the most complex transaction. This also gives us the flexibility to be more cost effective then our competitors and provide a faster service when needing approvals to insure the subject property. Our team will assist you in eliminating any and all delays with your closing.
  11. 11. Contact Information To create convenience, we have 3 locations: Corporate: 600 Fairway Drive Suite 109 Deerfield Beach, FL 33441 Phone: 954-427-9696 Fax: 954-938-4254 SW Broward: 12169 Sheridan Street Cooper City, FL 33026 Phone: 954-378-2520 Fax: 954-938-4254 Miami: 1600 Ponce de Leon Blvd, 10th Floor Coral Gables, FL 33134 Phone: 305-908-1123 Fax: 305-507-7478 “Our knowledge is your advantage” Web: Toll Free: 877-427-9696 Palm Beach: Coming Soon