I don't always feel like a wizard. Like many of you, I've been doing operations for a couple of years, and I still have a TON TO LEARN about how to do this "SRE" job. But along the way, I have learned a few ways to debug tricky problems, get the information I need from my colleagues, and get my job done. We're going to talk about * how asking dumb questions is actually a superpower * how you can read the source code to the Linux kernel when all else fails * debugging tools that make you FEEL like a wizard * and how understanding what your _organization_ needs can make you amazing At the end, we'll have a better understanding of how you can get a lot of awesome stuff done even when you're not the highest level wizard on your team.