1. Jonathan K. Mentzer
6964 Beagle Dr.
Fairfield Twp, Ohio 45011
jmentzer6964@yahoo.com
Home # 513-863-2974
FRUTAROM USA Cincinnati, Ohio 4/2015 – 6/2016
• QA Coordinator for the Flavor and Fragrance unit of Frutarom USA.
• Investigate customer complaints to their Root Cause (using 5-Why technique)
• QA inspections of four divisions in separate areas on a monthly basis to maintain
an EXCELENT rating within SQF level 2.
• Investigate, determine root causes and initiate corrective/preventative actions for
customer complaints.
• Audit all Quality Systems in accordance with the HACCP program.
• Inspect and maintain all cleaning solutions for each division. Maintain proper
dilution strength and inventory.
• Coordinate and lead Customer audits including solving any findings from the
audits.
• Lead all internal and external audits for the Georgia warehouse to ISO9001-2008
standard.
• Lead Quality Control of Georgia lab. Method development and instrument
procurements.
• Set-up stability program for FDA regulated material that is manufactured there.
• Cross-trained to effectively lead the “Taste” lab division that manufactures
flavorings (USDA, FDA, natural and artificial flavors).
NEASE CO. LLC Harrison, Ohio 4/2005 -6/2014
QA/QC Supervisor
• Supervise a 24/7 department with 3 subordinates and answer directly to Company
Directors.
• Establish testing protocols and methodology using statistics and validation
methods.
• Resolve all quality related non-conformances with root cause analyses.
• Set-up statistical monitoring of raw materials to minimize testing costs and
maximize quality. Raw materials, with low quality impact are tested less than
high impact materials to preserve testing efforts for final product quality.
• Instituted the start-up of the microbial monitoring and sampling program.
• Any departmental non-conformance has a root cause analysis completed on it.
Non-conformances have dropped from 40 plus to 2 (average per year).
• Statistical Trend Charts are compiled continuously from final product testing. A
summary of the trend charts are presented to managerial group semi-annually.
• Process sample results are trended with weekly reports to manufacturing group.
All new methodology and tests are validated before being used in production.
• Skills

2. oIATA and DOT trained
oWorking knowledge of WHMIS Hazard Communication
oWorking knowledge of Hazard assessments, Job Hazard analysis and Job
Safety Analysis
oAdept in American Chemical Society (ACS) Methodology
oAccident Analysis and Root Cause Analysis
oMinitab Statistical software and Microsoft Programs
o UV, Vis, pH, microwave ovens, autotitrators, HPLC, UHPLC, IC GC,AA,
viscometer and wet bench testing.
EMD Chemicals Norwood, Ohio 3/1991 –4/2005
Lab Technician III
• At this position, performed a wide number of tasks in and around the Quality
Assurance department. These tasks included all aspects affecting the quality of
product made at the manufacturing plant.
• Sampled and sorted incoming chemicals according to reactivity and hazards.
• Trained in FDA's cGMP for In Vitro Diagnostic Products.
• Working in the Quality Assurance department many test protocols are employed
in the testing of Materials. Proficient in GC, HPLC, Atomic Absorption, UV,
FTIR, Fluorescence, Density, Conductivity, making Karl Fischer solutions as-
well-as Water and Solvent based custom blended solutions.
• The custom chemical area is where solutions were made for DNA synthesis
testing and Karl Fischer solution blends. Helped develop new organic compounds
for safer blends.
• The high purity solvent area entails the use of instrumental trace testing for Part
Per Trillion (PPT) and Part Per Billion (PPB) impurities of incoming and
manufactured solvents.
• The reagent salt testing area primarily uses the ACS methodology. The
instrumentation for this area includes using pH meters, atomic absorption, UV,
Optical Rotation, digestions and water based titrations.
• In the Incoming and Inspection area involved sampling a wide range of hazardous
and non-hazardous chemicals ensuring the compatibility with each other as well
as with the packaging.
Education and Experiences
• BS Natural Sciences University of Cincinnati
• AA Natural Sciences University of Cincinnati
• AA Liberal Arts University of Cincinnati
• 24-Hour Hazmat Technician, CRP and First Aid trained
All of these areas have demanded a delicate balance between speed, accuracy and
the need to exceed all of the expectations of internal and external customer.
Currently work for FRUTAROM USA, a top 10 flavor company in the world based
out of Israel. While at Frutarom I was quickly promoted from QC Lead of the Flavorings

3. division (which makes thousands of different types of flavors) to a Quality Assurance
(QA) Coordinator. This role is responsible for overseeing QA of the four different flavor
divisions in Cincinnati as well as the division in upper Georgia. Coordinate and lead all
customer audits for the Flavor and Fragrance units as well as the Aroma Chemical
division in Eastanollee Georgia.
Customer Complaints
Customer complaints are processed thru the Customer Service Reps (CSR). These
complaints have a root-cause investigation completed and a report sent to the Vice
Presidents and back to the Customer and CSR. The reports include the investigations and
the remediation to prevent re-occurrences.
Internal Quality Audits
Internal Quality Audits are preformed monthly. These audits include a full system
audit of the facilities and quality systems.
Previously worked for NEASE Co. LLC located in Harrison, Ohio for more than 9
years as the Quality Assurance and Quality Control (QA/QC) Supervisor. The lab has a
lab technician for each of 3 shifts (covering 24 hours a day) that are staffed five to seven
days a week to support a very dynamic production plant.
Quality Control:
The Quality Control department is a high through-put lab that must have speed
and accuracy but constantly be aware of what the plant needs. It is always important to
test samples with the highest impact on the plant first. The priority of samples are
constantly needing to be assessed. Mixed into the sample load is the need for instrument
calibrations and maintenance. Additionally, there are questions of are the instruments
giving correct results or are they giving what is wanted. While at Nease I reviewed the
testing methods and developed more accurate and more meaningful testing.
Quality Assurance:
I have been an internal auditor for ISO9001, trained for ISO14001 and familiar
with TS16494. In addition to these systems I was also trained in cGMP (Current Good
Manufacturing Practice) techniques set forth by the FDA guidelines for inspection of
medical and in-vitro diagnostic devices.
Corrective Action and Preventative Actions
Corrective Actions while at Nease were reduced from over 50 major quality
complaints (a year) to less than 2. This reduction was a direct result of Root Cause
investigations that I initiated and remediated. All complaints were handled with the “5-
Whys” method and later a version of the “8-D” method was used.
Preventative Actions were useful to help keep the internal Quality and ISO non-
conformances to a minimum.
Supervision:
While I was in high school and thru college I had my first supervisory
responsibility. It was my duty to ensure coverage and job effectiveness. Then at Nease
my duties developed into a departmental manager. This included hiring employees,
adopting new policies and enforcing existing ones. In addition to these were the duties of
SQC, SPC and equipment procurements. It was also my duty to teach and record all

4. training of my employees. I was also personally responsible to remedy departmental non-
conformances to the point that the issue would not developed a second time.
Microbiology:
While at Nease an occasion came up to support customer needs for
microbiological testing. I set up the testing and inspection requirements to exceed
customer expectations. The inspections covered all manufacturing and packaging steps.
ISO Experience:
While at EMD/Millipore I was assigned to a team that assessed changing from
ISO9001 to ISO14001. Thru this I gained experience with the differences of the two
certifications.
I am trained in internal auditing and have been the lead representative of Nease
for external Customer audits.
Lean Principles:
Established PM Schedule and Instructions for lab instrumentation. This removed
the cost of outside services. Initiated daily cleaning program for labs. Regularly evaluated
team members for safety awareness.
EHS:
While at Nease and previous position I was part of the plant safety team. At both
positions I was a member of the HAZMAT team, first responders and safety review
board. The safety review boards reviewed accidents, near misses and future projects for
safety lapses and impacts to other systems of the Companies.
Ensured all team members attended monthly safety meetings. Ensured all team
members followed all safety procedures and used all appropriate PPE.
In further advancing my career I’m submitting this cover letter and resume’ in the
hopes that I can complement your team.
Jonathan K Mentzer