1. HUBZone Certified Business
Certification #52004
GSA 8(a) STARS II GWAC
Contract Holder
# GS06F1219Z
GSA 8(a) IT70 Schedule
# GS35F320BA
Small Minority-Woman
Owned Business
MD MDOT MBE
CAGE Code: 3A6P3
DUNS # 118231880
100% of direct labor
employees hold relevant
industry certifications /
clearances
Excellent past performance
ratings with Defense
and Civilian Federal
Agencies and Commercial
Organizations
IT Engineering, Support
and Deployment Services
ReliaSource provides IT engineering services and solu-
tions to support the IT operations and assets of Federal,
Civilian, and DoD customers. Our team includes subject
matter experts who have more than 20 years’experience
developing innovative strategies and delivering economi-
cal solutions for federal customers. Whether an enter-
prise is hosted, outsourced, or cloud based; ReliaSource
provides a broad range of IT engineering services to
operate, manage, and maintain complex IT environments.
Our dedicated IT Service Solutions Team providing federal
customers with comprehensive Information Technology
Engineering, Support, Deployment, Warranty/Repair
and Depot services that include planning, coordination,
execution, and customer reporting. With a Nationwide
workforce of cleared technicians, we provide responsive,
cost effective solutions, priced to your requirements not
your geography.
ServiceNow Platform Services
ServiceNow is changing the way people work. With
a service-orientation toward the activities, tasks and
processes that make up day-to-day work life, we help
the modern enterprise operate faster and be more
scalable than ever before. Customers use our service
model to define, structure and automate the flow of
work, removing dependencies on email and spreadsheets
to transform the delivery and management of services
for the enterprise. We deliver a‘lights-out, light-speed’
experience through our enterprise cloud – built to
manage everything as a service.
ReliaSource offers a full suite of ServiceNow platform
services including our Accelerated Implementation
Methodology (AIM), Custom Development, Continuous
Instance Improvement (CI2), Remote Administration,
Export Support and Training. We have expertise in
implementing ServiceNow across a wide variety of
Service Management domains as well as innovative
Security Operations offerings. We will do it right for you
the first time because we know what it takes since we run
our own business on it!
Information Assurance
and Cyber Security
ReliaSource provides specialized Information Assurance
(IA) and Cyber Security support to protect and defend
Federal, Civilian, and DoD networks and systems from
internal and external threats. Whether your environment
is traditional on-premise, on/off-premise, cloud based or
a hybrid; ReliaSource can provide your organization with
security architecture design, vulnerability analysis and
implementation of defensive and protective solutions
tailored to meet your needs across your enterprise.
No matter how our customers define IA or Cyber Security
requirements, ReliaSource provides cleared, DOD 8570
certified engineers and analysts to meet those needs.
ReliaSource’s IA and Cyber Security Practice includes
Certified Information System Security Professionals
(CISSP), Certified Ethical Hackers (CEH), GIAC Reverse
Engineering Malware (GREM) and IA engineers and
analysts with CompTIA and Global Information Assurance
Certifications. This highly skilled team of Cyber Warriors
possess the knowledge and skills to assess, design,
detect and recover from a security compromise and plan
recovery steps to restore and protect critical systems.
Intelligence Support
ReliaSource provides All-Source and Multi-INT research,
analysis, and reporting for U.S. Army and DoD intelligence
customers. More than 75 percent of our Intelligence
Professionals are Veterans with active military service
experience providing on-time intelligence in support of
both the warfighters in-theater and the decision makes
in CONUS. The ReliaSource Intelligence team has a broad
range of experience with collection, dissemination, and
analysis tools and platforms.
Corporate Overview
The ReliaSource Difference
Flexible,Agile,Responsive; ReliaSource embodies the best traits of a customer-focused small
business. By concentrating on organizational agility and on-demand service models, ReliaSource
works smarter and leaner to respond quickly to customer requirements. Just as important, ReliaSource
is an established, highly capable business with a robust corporate infrastructure and a solid financial
foundation. Our primary business is delivering a broad range of InformationTechnology services,
Intelligence Support, and strategic business solutions to the Department of Defense, Federal Civilian
Agencies, and the Intelligence Community. We have a proven track record of delivery with excellence,
evidenced by our effective management of hundreds of task orders each year.
ReliaSource | 204 S High Street | Baltimore, MD 21202 | 410.690.3000 | ReliaSource.net

2. IT Engineering, Support
and Deployment Services
• Large scale IT deployment
• Data Center Consolidation/
Relocation
• Project Planning and Tracking
• Build and Deploy Refresh
Services
• Integrated Logistics Support
• DCIM Data Center Infrastructure
Management
• Asset Management and
Optimization
• Warranty and Extended warranty
services
• Database and Systems
Administration
• Customer Support/Help Desk
ServiceNow Platform
Services
• Core Setup, Upgrade Support
and Advanced Integrations
• Accelerated Implementation
Methodology
• Implementation Rescue
• Continuous Implementation
Improvement (CI^2)
• Ceaseless Support
• Platform Training
Information Assurance
and Cyber Security
• Malware and Reverse
Engineering Analysis
• System Security Monitoring and
Administration
• Compliance Management
• Vulnerability Analysis and
Remediation Management
• Computer Incident Response
Teams (CIRT)
Intelligence Support
• Intelligence Analysis
• All-Source Collection
Management
• Mission Support and
Augmentation
• Intelligence Surveillance
and Reconnaissance (ISR)
Synchronization and Planning
• Cyber Threat Analysis
Strategic Alliances
Vendor Partnerships
NAICS Codes
InformationTechnology Services:
541330: EngineeringServices
541511: CustomComputerProgrammingServices
541512: ComputerSystemsDesignServices
541519: OtherComputerRelatedServices
Strategic Support Services:
541513: ComputerFacilitiesManagementServices
541612: HumanResourcesConsultingServices
541618: OtherManagementConsultingServices
541990: AllOtherProfessional,Scientific,
andTechnicalServices
Other Services:
811212: OfficeMachineRepairandMaintenance
811213: CommunicationEquipmentRepair
andMaintenance
811219: OtherElectronicandPrecision
EquipmentRepairandMaintenance
ReliaSource | 204 S High Street | Baltimore, MD 21202 | 410.690.3000 | ReliaSource.net