1. Joanna Stickland
JS
7415 McKee Road, Upatoi, Georgia 31829  Phone: 706-573=7582  E-Mail: jslegal@yahoo.com
EXPERIENCE
20 years experience administrative assistance and client relations. Dictation, correspondence, memorandums, client
billing, maintenance of client files, court dockets, calendars along with in-depth detailed internet and traditional research.
 Assisted hospital system IT personnel to set up work stations, install software for remote access to hospital systems
and assisted in teaching claims representatives in learning each such hospital system
 Created a detailed step-by-step training manual for claims process
 Acting interim bookkeeper for busy law firm compiling data from vender invoices and supporting documents to
verify accuracy of billing data, and ensuring receipt of items ordered.
Family Law January 1994 – March 2013
Interview clients; develop case file and litigation plan; preparation of litigation documents to include: Financial
Affidavit, Child Support Guidelines, Complaints, various Orders, Motions and Discovery. Trial preparation and
courtroom assistance.
Criminal Defense January 1994 – March 2012
 Preparation of pleadings for filing in Georgia and Alabama courts for criminal actions including Entry of Appearance
along with various Motions and discovery documents.
Workers Compensation May 1992 – June 2012
 Extensive experience with Workers’ Compensation claims in Georgia and Alabama in areas of defense, plaintiff and
claim submission for various healthcare providers.
Personal Injury May 1992 – June 2012
 Have years of experience with defense and plaintiff sides of personal injury cases to include case management,
litigation planning and preparation of all forms of the personal injury claims process from working with claims
adjusters, plaintiff’s and defense attorneys. Preparation of case files, trial notebooks and all pleadings. Working
knowledge of medical payment coverage, PIP coverage and liens.
Healthcare denials and refund requests December 2008 – March 2012
 Review of healthcare claim denials and refund requests, research of medical records and healthcare plans. Preparation
of appeals of denials and refund requests and submission to various health insurance companies.
Real Estate Closings January 2012 – Present
 Working knowledge of HUD-1 Settlement statements and closing documents along with disbursing closed loans. Pre-
Closer review of sales contracts, obtaining payoffs and research of titles, property ownership, security deeds and liens.
Preparation of Title Commitments. Preparation of quit claim deeds, cancellations, Affidavits with Respect to Title,
Warranty Deeds and various other documents.

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Commercial and Business Banking Loan Closings April 2013 – Present
 Assist attorney with the preparation of various loan documents for purchases for individuals and entity business and
commercial loans, research of UCC Financing Statement recordings and Liens related to the individual and entity
related to the loans, preparation of title opinions, title commitments, loan tile policies, order zoning letters for
properties, recording of security deeds, assignment of leases and rents, UCC1 Financing Statements and other
documents, preparation of loan package for transmittal to bankers to include copying, scanning and preparation of
CDs.
Previous Employers 1979 – Present
 1979-1982 United States Army Computer Operator
 1983-1987 City of King City, California Library Assistant
 1988-1991 Department of the Army, 39th
Finance (Germany) Travel Voucher Examiner/Military Pay Clerk
 1992-1994 Self, Mullins, Marchetti & Kamenski Legal Secretary
 1994-2008 Berry, Shelnutt & Day Paralegal
 2008-2012 Day & Crowley Paralegal
 2012 Fischer Scott Paralegal
 2012-2013 Vaught Law Office, LLC Paralegal
 2013-Present Page, Scrantom, Sprouse, Tucker & Ford, P.C. Paralegal
Education and Job Related Training
 Phillips Junior College – Paralegal Studies January 1992
 Georgia Family Law 1998
 Workers’ Compensation Law in Georgia 1999, 2005, 2006
 Litigation Research 2000
 Family Law Discovery Update 2002
 Georgia Family Law Practice for Paralegals 2006
References
W. Charles Day, Jr. Aspirion Health Resources 706.660.5536
Sherry Hinton Aspirion Health Resources 706.660.5536
Kyle Fischer Fisher Scott 706.431.5509
Neal Callahan Waldrep, Mullins & Callahan 706.320.0600
Amy Walters Hagler, Jackson &Walters 706.324.0882
Linda D. Nguyen Page, Scrantom, Sprouse, Tucker & Ford 706.464-5830

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Proficient Software programs
QuickBooks, Timeslips, Word Perfect, Microsoft Word, Loislaw, Westlaw, Lexis-Nexis,.ProLaw
Working knowledge: SoftPro, Microsoft Excel, Microsoft Access
Typing Speed: 65 wpm