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Final	
  Project	
  Report
Label	
  for	
  Zero	
  Hunger	
  
The	
  Dow	
  Chemical	
  Company
Jillian	
  Sommer,	
  Spring	
  Koger,	
  and	
  Cassidy	
  Horency
Monday,	
  April	
  25th,	
  2016
1
Table	
  of	
  Contents	
  
1.	
  Executive	
  Summary……………………...……………….……………..…………………………………………..………2	
  
2.	
  Introduction……...………………………………………………………………………………………………..…….........3	
  
3.	
  Labels	
  for	
  Education:	
  Lessons	
  Learned………………………………………………………………..……..……...6	
  
4.	
  Label	
  Placement	
  and	
  Design…………………………………………………………………………………….….…….8	
  
5.	
  Post	
  Consumer	
  Collection……………………………………………………………………..……….………….…….14	
  
6.	
  Value	
  Proposition………………………..……………………………………………………………………...…..……..18	
  
7.	
  Partnerships………………………………………..………………………………………………………..…......………..20	
  
8.	
  Conclusion……………...……….………………………………………………………………………………………………26	
  
10.	
  Contributions……………………………….………………………………………………………………….….…….....27	
  
11.	
  References……………………………………….………………….…………………………………………..….…….....29	
  
List	
  of	
  Figures	
  
Figure	
  1:	
  Work	
  Breakdown	
  Structure…………………………………………………………..…………………………5	
  
Figure	
  2:	
  Task	
  Network.	
  …………………………………………………………….………………………………..………..5	
  
Figure	
  3:	
  Task	
  Schedule……………………………………………………………………………………………..…….…….6	
  
Figure	
  4:	
  Brainstormed	
  Label	
  Design	
  Idea..………………………….……………………………………………….11	
  
Figure	
  5:	
  Brainstormed	
  Label	
  Design	
  Idea	
  #2…………………………………………………………….………...	
  11	
  
Figure	
  6:	
  	
  Labels	
  for	
  Education,	
  Small	
  Formats……………………………………….………………….………...12	
  
Figure	
  7:	
  Labels	
  for	
  Education,	
  Large	
  Format………………………………………………………………….….…12	
  
Figure	
  8:	
  Labels	
  for	
  Education	
  Design	
  Variations……………………………………………………………….…13	
  
Figure	
  9:	
  Label	
  Recommendation	
  #1……………………………………………………………………………….……14	
  
Figure	
  10:	
  Label	
  Recommendation	
  #2…………………………………………………………………………………..14	
  
Figure	
  11:	
  Label	
  Recommendation	
  #3…………………………………………………………………………………..14	
  
Figure	
  12:	
  Partnership	
  Terms	
  ………………………………………………………………………………………….…..22	
  
Figure	
  13:	
  Guidelines…………………………………………………………………………………………………………..23	
  
2
Executive	
  Summary
We	
  are	
  a	
  team	
  of	
  three	
  undergraduate	
  students	
  working	
  with	
  The	
  Dow	
  Chemical	
  
Company	
  (Dow)	
  to	
  develop	
  a	
  marketing	
  plan	
  for	
  a	
  program	
  that	
  will	
  increase	
  the	
  recycling	
  rate	
  
of	
  flexible	
  plastic	
  packaging	
  while	
  alleviating	
  hunger.	
  The	
  Label	
  for	
  Zero	
  Hunger	
  program	
  will	
  
also	
  promote	
  the	
  food	
  waste	
  reduction	
  benefit	
  of	
  plastic	
  packaging	
  and	
  work	
  to	
  improve	
  
society’s	
  perceptions	
  about	
  the	
  material.	
  As	
  a	
  team,	
  we	
  will	
  outline	
  a	
  plan	
  to	
  carry	
  out	
  four	
  
simplified	
  objectives:	
  Label	
  Placement	
  and	
  Design,	
  Post	
  Consumer	
  Collection,	
  Value	
  Proposition	
  
and	
  Partnerships.	
  	
  In	
  regards	
  to	
  the	
  Label	
  Placement	
  and	
  Design	
  objective,	
  our	
  team	
  consulted	
  
with	
  the	
  Sustainable	
  Packaging	
  Coalition	
  in	
  figuring	
  out	
  the	
  specific	
  guidelines	
  in	
  creating	
  a	
  label	
  
for	
  this	
  program.	
  Also,	
  our	
  team	
  created	
  sample	
  labels	
  and	
  got	
  feedback	
  from	
  consumers	
  about	
  
their	
  preferences.	
  	
  When	
  researching	
  the	
  Post	
  Consumer	
  Collection	
  objective,	
  our	
  team	
  looked	
  
into	
  the	
  feasibility	
  of	
  participating	
  with	
  both	
  schools	
  and	
  retailers	
  and	
  also	
  looked	
  into	
  
companies	
  who	
  would	
  be	
  interested	
  in	
  retrieving	
  and/or	
  recording	
  the	
  recycled	
  material.	
  	
  Our	
  
team	
  also	
  developed	
  a	
  value	
  proposition	
  to	
  promote	
  to	
  brand	
  owners	
  in	
  order	
  to	
  convince	
  
them	
  to	
  allow	
  space	
  for	
  the	
  Label	
  for	
  Zero	
  Hunger	
  on	
  their	
  products.	
  	
  Lastly,	
  our	
  team	
  
researched	
  potential	
  partnerships	
  who	
  would	
  be	
  interested	
  in	
  helping	
  Dow	
  accomplish	
  the	
  
donation	
  of	
  food	
  as	
  a	
  result	
  of	
  the	
  recycled	
  flexible	
  plastic.	
  	
  The	
  team	
  has	
  contacted	
  various	
  
entities	
  to	
  research	
  the	
  feasibility	
  of,	
  and	
  interest	
  in,	
  a	
  project	
  like	
  this.	
  A	
  good	
  portion	
  of	
  all	
  of	
  
the	
  local	
  food	
  banks,	
  brand	
  owners,	
  schools	
  and	
  national	
  nonprofits	
  we	
  reached	
  out	
  were	
  
interested	
  in	
  the	
  specifics	
  of	
  the	
  program.	
  Finally,	
  our	
  team	
  will	
  outline	
  four	
  tips	
  for	
  success	
  that	
  
we	
  feel	
  will	
  allow	
  this	
  project	
  to	
  have	
  most	
  positive	
  impact	
  on	
  people,	
  planet	
  and	
  profit.
	
  
3
Introduction
Our	
  group	
  has	
  been	
  given	
  the	
  opportunity	
  to	
  work	
  on	
  a	
  project	
  for	
  Dow	
  Packaging	
  and	
  
Specialty	
  Plastics.	
  The	
  project	
  involves	
  creating	
  a	
  marketing	
  plan	
  for	
  a	
  	
  Label	
  for	
  Zero	
  Hunger	
  
program,	
  which	
  will	
  promote	
  the	
  food	
  waste	
  reduction	
  benefit	
  and	
  increase	
  the	
  recycle	
  rate	
  of	
  
flexible	
  plastic	
  packaging.	
  Dow	
  recognizes	
  that	
  about	
  1.3	
  billion	
  tons	
  of	
  food	
  is	
  lost	
  or	
  wasted	
  
annually	
  and	
  wants	
  to	
  create	
  a	
  program	
  that	
  calls	
  attention	
  to	
  this.	
  	
  As	
  we	
  learned	
  when	
  our	
  
project	
  representative,	
  Jeff	
  Wooster,	
  came	
  to	
  speak	
  to	
  us,	
  flexible	
  plastic	
  packaging	
  not	
  only	
  
helps	
  to	
  prevent	
  food	
  spoilage	
  but	
  also	
  has	
  a	
  multitude	
  of	
  other	
  sustainability	
  benefits	
  due	
  to	
  
its	
  lightweight	
  and	
  versatile	
  qualities.	
  	
  The	
  problem	
  with	
  flexible	
  plastic	
  packaging	
  is	
  that	
  it	
  has	
  
very	
  limited	
  end	
  life	
  options	
  as	
  it	
  cannot	
  be	
  recycled	
  with	
  the	
  rigid	
  packaging	
  formats	
  such	
  as	
  
plastic	
  bottles,	
  glass	
  bottles	
  and	
  aluminum	
  cans.	
  	
  The	
  Sustainable	
  Packaging	
  Coalition	
  
developed	
  a	
  How2Recycle	
  label	
  for	
  flexible	
  plastic	
  packaging	
  providing	
  instructions	
  for	
  
consumers	
  on	
  what	
  packaging	
  can	
  be	
  recycled	
  and	
  in	
  what	
  way.	
  	
  Dow	
  would	
  like	
  to	
  explore	
  the	
  
opportunity	
  to	
  integrate	
  the	
  	
  Label	
  for	
  Zero	
  Hunger	
  program	
  to	
  the	
  How2Recycle	
  program	
  and	
  
provide	
  the	
  added	
  incentive	
  of	
  a	
  food	
  donation	
  per	
  recycled	
  amount	
  of	
  flexible	
  plastic	
  
packaging.	
  	
  The	
  Label	
  for	
  Zero	
  Hunger	
  program	
  would	
  ultimately	
  promote	
  the	
  concept	
  of	
  
packaging	
  optimization	
  and	
  raise	
  awareness	
  about	
  the	
  sustainability	
  benefits	
  of	
  flexible	
  plastic	
  
packaging.	
  	
  Dow	
  realizes	
  that	
  many	
  consumers	
  are	
  concerned	
  about	
  the	
  end	
  of	
  life	
  
environmental	
  impact	
  of	
  flexible	
  plastic	
  packaging	
  and	
  hopes	
  that	
  this	
  program	
  will	
  change	
  the	
  
common	
  consumer	
  opinion	
  about	
  packaging	
  options	
  and	
  impacts.
	
  	
  	
   The	
  suggested	
  objectives	
  Dow	
  provided	
  us	
  with	
  for	
  our	
  project	
  were	
  to	
  provide	
  answers	
  
the	
  following	
  questions:
4
1. If	
  we	
  can	
  include	
  ‘Label	
  for	
  Zero	
  Hunger’	
  to	
  the	
  existing	
  H2R	
  label.	
  
2. If	
  it	
  is	
  feasible	
  to	
  collect	
  and	
  validate	
  packaging	
  with	
  ‘Label	
  for	
  Zero	
  Hunger’	
  at	
  schools	
  
or	
  retailers.	
  
3. If	
  there	
  is	
  any	
  risks	
  to	
  public	
  health,	
  such	
  as	
  food	
  residue	
  contamination.	
  
4. Define	
  a	
  value	
  proposition	
  to	
  promote	
  to	
  brand	
  owners	
  the	
  use	
  of	
  the	
  label	
  on	
  their	
  
packages	
  
5. Explore	
  the	
  opportunity	
  of	
  partnering	
  UN	
  World	
  Food	
  Program,	
  FAO,	
  etc.	
  on	
  food	
  
donation	
  per	
  recycled	
  packaging.	
  
Upon	
  speaking	
  with	
  one	
  of	
  our	
  project	
  representatives,	
  we	
  decided	
  to	
  forgo	
  the	
  third	
  objective	
  
of	
  identifying	
  any	
  risks	
  to	
  public	
  health	
  as	
  we	
  agreed	
  this	
  was	
  not	
  an	
  objective	
  we	
  were	
  
especially	
  qualified	
  to	
  pursue.	
  	
  We	
  then	
  broke	
  down	
  Dow’s	
  suggested	
  objectives	
  into	
  four	
  
simple	
  areas	
  of	
  focus.	
  	
  The	
  objectives	
  we	
  decided	
  to	
  pursue	
  for	
  the	
  Label	
  for	
  Zero	
  Hunger	
  
program	
  can	
  be	
  more	
  accurately	
  and	
  simply	
  identified	
  as:	
  label	
  placement	
  and	
  design,	
  post	
  
consumer	
  collection,	
  value	
  proposition,	
  and	
  partnerships.	
  	
  Because	
  this	
  project	
  was	
  presented	
  
to	
  us	
  in	
  the	
  very	
  early	
  stages	
  of	
  formation,	
  our	
  project	
  objectives	
  mainly	
  involve	
  market	
  
research,	
  outreach,	
  and	
  feasibility	
  comparisons.	
  
	
   To	
  organize	
  our	
  many	
  objectives	
  for	
  this	
  project	
  we	
  utilized	
  three	
  project	
  planning	
  tools.	
  
We	
  created	
  a	
  work	
  breakdown	
  schedule	
  (Figure	
  1)	
  to	
  break	
  up	
  the	
  larger	
  objectives	
  into	
  smaller	
  
goals,	
  a	
  task	
  network	
  (Figure	
  2)	
  to	
  prioritize	
  the	
  individual	
  components	
  and	
  a	
  timeline	
  (Figure	
  3)	
  
to	
  keep	
  on	
  track	
  with	
  deadlines.	
  A	
  huge	
  asset	
  for	
  our	
  project	
  approach	
  was	
  our	
  Dow	
  contact	
  
person,	
  Dr.	
  Han	
  Zhang,	
  who	
  is	
  the	
  Sustainability	
  and	
  Advocacy	
  Manager	
  in	
  Packaging	
  and	
  
Specialty	
  Plastics.	
  He	
  has	
  been	
  our	
  primary	
  project	
  guide	
  and	
  Dow	
  resource,	
  providing	
  us	
  with	
  
5
insight	
  into	
  the	
  purpose	
  of	
  this	
  innovative	
  project.
Figure	
  1:	
  Work	
  Breakdown	
  Structure.	
  
Figure	
  2:	
  Task	
  Network.	
  
	
  
6
Figure	
  3:	
  Task	
  Schedule.	
  
We	
  have	
  outlined	
  four	
  program	
  implementation	
  basics	
  for	
  Label	
  for	
  Zero	
  Hunger.	
  One	
  of	
  
our	
  main	
  points	
  will	
  be	
  to	
  collaborate	
  more	
  with	
  the	
  Sustainable	
  Packaging	
  Coalition	
  to	
  
coordinate	
  labels.	
  The	
  organization	
  said	
  they	
  would	
  definitely	
  be	
  interested	
  in	
  getting	
  further	
  
involved	
  in	
  this	
  type	
  of	
  innovative	
  program.	
  Another	
  main	
  action	
  item	
  will	
  be	
  to	
  make	
  efforts	
  to	
  
keep	
  the	
  program	
  relevant	
  on	
  the	
  World	
  Wide	
  Web.	
  We	
  recommend	
  developing	
  an	
  informative	
  
website	
  to	
  go	
  along	
  with	
  an	
  engaging	
  social	
  media	
  presence.	
  Finally,	
  we	
  want	
  to	
  stress	
  the	
  
importance	
  of	
  persuasive	
  incentives	
  for	
  brand	
  owners	
  and	
  participating	
  organizations.	
  In	
  the	
  
following	
  report	
  you	
  will	
  find	
  specific	
  guidance	
  concerning	
  these	
  basic	
  points.	
  
Labels	
  for	
  Education:	
  Lessons	
  Learned
	
   Our	
  team	
  will	
  first	
  address	
  the	
  ending	
  of	
  Labels	
  for	
  Education	
  in	
  the	
  United	
  States.	
  This	
  
program	
  was	
  brought	
  up	
  in	
  Dow’s	
  specification	
  sheet	
  as	
  a	
  similar	
  concept	
  to	
  Label	
  for	
  Zero	
  
Hunger.	
  Campbell’s	
  Soup	
  Company	
  was	
  forced	
  to	
  wind	
  down	
  the	
  project	
  due	
  to	
  increasingly	
  
declining	
  participation	
  rates	
  (FAQ,	
  2015).	
  While	
  the	
  brand	
  will	
  continue	
  to	
  support	
  the	
  
alleviation	
  of	
  hunger	
  in	
  different	
  ways,	
  this	
  42	
  year	
  old	
  charity	
  will	
  no	
  longer	
  exist.	
  Steps	
  should	
  
be	
  taken	
  to	
  avoid	
  a	
  similar	
  problem	
  with	
  Label	
  for	
  Zero	
  Hunger	
  down	
  the	
  road.	
  Our	
  team	
  has	
  
two	
  main	
  recommendations.	
  First,	
  we	
  want	
  to	
  stress	
  the	
  importance	
  of	
  engaging	
  consumers	
  
7
online	
  with	
  an	
  informative	
  website	
  and	
  especially	
  active	
  social	
  media.	
  We	
  suggest	
  creating	
  
Label	
  for	
  Zero	
  Hunger	
  accounts	
  for	
  the	
  three	
  most	
  popular	
  and	
  relevant	
  social	
  sites:	
  Facebook,	
  
Twitter	
  and	
  Instagram.	
  Our	
  first	
  recommendation	
  to	
  gain	
  followers	
  and	
  truly	
  engage	
  consumers	
  
would	
  be	
  to	
  create	
  a	
  hashtag	
  specific	
  to	
  the	
  program,	
  such	
  as	
  #labelforzerohunger.	
  Users	
  could	
  
then	
  enter	
  into	
  some	
  kind	
  of	
  a	
  giveaway	
  lottery.	
  For	
  more	
  specific	
  example,	
  a	
  competition	
  
could	
  be	
  created	
  for	
  consumers	
  to	
  Instagram	
  pictures	
  of	
  themselves	
  dropping	
  off	
  flexible	
  plastic	
  
packaging.	
  Participants	
  would	
  be	
  instructed	
  to	
  use	
  a	
  specified	
  hashtag	
  and	
  randomly	
  selected	
  
winners	
  would	
  then	
  be	
  awarded	
  goodie	
  bags	
  filled	
  with	
  products	
  packaged	
  in	
  recyclable,	
  
flexible	
  plastic	
  material.	
  Once	
  the	
  program’s	
  pages	
  have	
  received	
  a	
  sizeable	
  following,	
  the	
  best	
  
thing	
  to	
  do	
  would	
  be	
  to	
  consistently	
  tweet	
  and	
  share	
  information	
  in	
  varying	
  ways,	
  such	
  as	
  
videos,	
  infographics	
  and	
  articles,	
  about	
  the	
  multiple	
  benefits	
  of	
  flexible	
  plastic	
  packaging.	
  Also,	
  
we	
  suggest	
  spotlighting	
  the	
  real	
  people	
  who	
  benefit	
  from	
  the	
  label.	
  There	
  are	
  many	
  
opportunities	
  for	
  highlighting	
  program	
  success	
  to	
  consumers:	
  reports	
  on	
  the	
  schools	
  that	
  have	
  
recycled	
  the	
  most	
  plastic	
  of	
  the	
  month,	
  narratives	
  about	
  or	
  photography	
  of	
  the	
  communities	
  
receiving	
  food	
  donations,	
  or	
  even	
  quotes	
  from	
  the	
  specific	
  people	
  who	
  have	
  been	
  fed	
  thanks	
  to	
  
the	
  program.	
  These	
  are	
  the	
  ways	
  consumers	
  will	
  feel	
  they	
  have	
  helped	
  make	
  the	
  world	
  a	
  better	
  
place	
  and	
  hopefully	
  it	
  will	
  incentivize	
  them	
  to	
  continue	
  to	
  participate	
  in	
  the	
  program.	
  Second,	
  
our	
  team	
  recommends	
  tailoring	
  incentives	
  for	
  school	
  collection	
  to	
  kids.	
  Labels	
  for	
  Education	
  
provided	
  important	
  school	
  supplies	
  and	
  materials,	
  but	
  those	
  are	
  not	
  necessarily	
  things	
  that	
  
young	
  students	
  will	
  get	
  excited	
  about.	
  We	
  suggest	
  incorporating	
  rewards	
  such	
  as	
  fun	
  parties,	
  a	
  
rented	
  bounce	
  house,	
  or	
  perhaps	
  even	
  new	
  play	
  equipment	
  made	
  from	
  recycled	
  flexible	
  plastic.	
  
8
With	
  dedication,	
  these	
  improvements	
  to	
  the	
  Labels	
  for	
  Education	
  model	
  should	
  reduce	
  the	
  risk	
  
of	
  low	
  program	
  participation.
Label	
  Placement	
  and	
  Design	
  
	
   In	
  the	
  following	
  paragraphs	
  we	
  will	
  make	
  recommendations	
  to	
  Dow	
  about	
  how	
  the	
  
Label	
  for	
  Zero	
  Hunger	
  should	
  be	
  presented.	
  Our	
  first	
  step	
  in	
  label	
  placement	
  and	
  design	
  was	
  to	
  
contact	
  the	
  Sustainable	
  Packaging	
  Coalition,	
  the	
  organization	
  responsible	
  for	
  developing	
  and	
  
licensing	
  the	
  How2Recycle	
  label.	
  	
  Program	
  manager	
  Kelly	
  Cramer	
  shared	
  her	
  tips	
  for	
  success	
  
and	
  things	
  the	
  Sustainable	
  Packaging	
  Coalition	
  learned	
  with	
  the	
  How2Recycle	
  program.	
  First,	
  
we	
  learned	
  that	
  to	
  use	
  the	
  How2Recycle	
  label,	
  there	
  are	
  many	
  requirements.	
  License	
  
agreements	
  are	
  required	
  for	
  companies	
  to	
  use	
  this	
  label	
  and	
  the	
  contract	
  negotiations	
  can	
  be	
  
quite	
  complex.	
  Ms.	
  Cramer	
  emphasized	
  the	
  importance	
  of	
  developing	
  an	
  extremely	
  strong	
  
value	
  proposition	
  that	
  will	
  convince	
  companies	
  to	
  give	
  up	
  more	
  space	
  on	
  their	
  packaging	
  for	
  an	
  
additional	
  label.	
  Second,	
  researching	
  government	
  regulations	
  about	
  food	
  packaging	
  labels,	
  such	
  
as	
  those	
  from	
  the	
  Federal	
  Trade	
  Commission,	
  will	
  be	
  vital	
  in	
  developing	
  a	
  viable	
  label.	
  The	
  most	
  
relevant	
  set	
  of	
  specifications,	
  the	
  Federal	
  Trade	
  Commission's	
  Green	
  Guides,	
  stress	
  that	
  
environmental	
  claims	
  on	
  packaging	
  cannot	
  be	
  deceptive	
  to	
  consumers.	
  The	
  How2Recycle	
  label	
  
was	
  designed	
  to	
  be	
  in-­‐line	
  with	
  all	
  federal	
  regulations.	
  Another	
  aspect	
  of	
  concern	
  to	
  Ms.	
  Cramer	
  
was	
  that	
  there	
  should	
  be	
  no	
  competing	
  mobius	
  loops	
  or	
  recycling	
  information	
  on	
  the	
  same	
  
packaging.	
  This	
  may	
  be	
  an	
  issue	
  as	
  consumers	
  will	
  need	
  an	
  explanation	
  of	
  this	
  new	
  Label	
  for	
  
Zero	
  Hunger	
  and	
  will	
  not	
  be	
  able	
  to	
  find	
  it	
  on	
  the	
  packaging	
  itself.	
  This	
  means	
  it	
  will	
  be	
  very	
  
important	
  to	
  develop	
  a	
  promotional	
  strategy	
  to	
  convey	
  the	
  program	
  purpose,	
  most	
  likely	
  via	
  
website,	
  social	
  media,	
  advertisements	
  and/or	
  in-­‐store	
  promotions.	
  Finally,	
  Ms.	
  Cramer	
  had	
  
9
some	
  summary	
  points	
  to	
  leave	
  us	
  with.	
  She	
  explained	
  that	
  the	
  logistics	
  for	
  plastic	
  collection	
  
infrastructure	
  is	
  of	
  great	
  importance	
  in	
  planning	
  a	
  program	
  like	
  this,	
  which	
  is	
  a	
  topic	
  we	
  discuss	
  
in	
  section	
  4	
  of	
  this	
  report.	
  Also,	
  the	
  arguments	
  for	
  brands	
  to	
  give-­‐up	
  more	
  packaging	
  space	
  for	
  
the	
  label	
  must	
  be	
  quite	
  persuasive	
  and	
  different	
  from	
  the	
  How2Recycle	
  label,	
  which	
  are	
  issues	
  
we	
  discuss	
  in	
  section	
  5	
  of	
  this	
  report.	
  
	
   The	
  Federal	
  Trade	
  Commission	
  operates	
  to	
  protect	
  consumers	
  from	
  exploitation	
  by	
  
business	
  entities.	
  The	
  Green	
  Guides	
  were	
  created	
  to	
  specifically	
  address	
  the	
  manipulative	
  use	
  
of	
  false	
  or	
  non-­‐meaningful	
  environmental	
  claims	
  that	
  marketers	
  may	
  employ	
  to	
  increase	
  sales	
  
of	
  a	
  normal	
  product.	
  The	
  guides	
  apply	
  to	
  any	
  form	
  of	
  advertising	
  or	
  labeling	
  which	
  makes	
  claims	
  
about	
  environmental	
  characteristics	
  of	
  the	
  product	
  or	
  packaging,	
  such	
  as	
  brand	
  names,	
  
depictions,	
  logos,	
  symbols,	
  etc	
  (Guides	
  for	
  the	
  Use	
  of	
  Environmental	
  Marketing	
  Claims).	
  These	
  
guides	
  require	
  thorough	
  consumer	
  research	
  into	
  perceptions	
  that	
  may	
  be	
  logically	
  reached	
  
upon	
  exposure	
  to	
  the	
  marketing	
  message.	
  According	
  to	
  the	
  Green	
  Guides,	
  “Marketers	
  must	
  
ensure	
  that	
  all	
  reasonable	
  interpretations	
  of	
  their	
  claims	
  are	
  truthful,	
  not	
  misleading,	
  and	
  
supported	
  by	
  a	
  reasonable	
  basis	
  before	
  they	
  make	
  the	
  claims...Such	
  evidence	
  consists	
  of	
  tests,	
  
analyses,	
  research,	
  or	
  studies	
  that	
  have	
  been	
  conducted	
  and	
  evaluated	
  in	
  an	
  objective	
  manner	
  
by	
  qualified	
  persons	
  and	
  are	
  generally	
  accepted	
  in	
  the	
  profession	
  to	
  yield	
  accurate	
  and	
  reliable	
  
results.”	
  	
  The	
  Label	
  for	
  Zero	
  Hunger	
  program	
  will	
  need	
  to	
  collect	
  the	
  evidence	
  and	
  campaign	
  
before	
  implementation,	
  to	
  ensure	
  it	
  is	
  not	
  unintentionally	
  deceptive.	
  If	
  the	
  Federal	
  Trade	
  
Commission	
  finds	
  a	
  	
  claim	
  to	
  violate	
  their	
  regulations	
  ,	
  they	
  will	
  pursue	
  legal	
  action,	
  which	
  will	
  
lead	
  to	
  bad	
  press	
  and	
  brand	
  image	
  issues.	
  There	
  are	
  four	
  general	
  principles	
  of	
  particular	
  
interest	
  for	
  our	
  project.	
  First,	
  the	
  qualifications	
  and	
  disclosures	
  of	
  the	
  item	
  should	
  be	
  clear.	
  
10
Second,	
  a	
  claim	
  should	
  clearly	
  specify	
  whether	
  it	
  refers	
  to	
  the	
  product,	
  the	
  packaging	
  or	
  a	
  
portion	
  of	
  one	
  of	
  the	
  two.	
  Third,	
  the	
  claim	
  must	
  be	
  honest	
  to	
  the	
  true	
  environmental	
  aspect	
  
being	
  promoted.	
  Finally,	
  if	
  comparative	
  claims	
  are	
  made,	
  they	
  must	
  be	
  substantiated	
  and	
  
straightforward	
  for	
  consumers.	
  With	
  this	
  knowledge	
  of	
  the	
  Green	
  Guides	
  and	
  the	
  help	
  of	
  the	
  
Sustainable	
  Packaging	
  Coalition,	
  our	
  team	
  was	
  able	
  to	
  continue	
  the	
  design	
  process	
  of	
  the	
  Label	
  
for	
  Zero	
  Hunger.	
  	
  	
  	
  
	
   	
  When	
  our	
  team	
  got	
  the	
  project	
  specifications	
  from	
  Dow,	
  we	
  immediately	
  began	
  
brainstorming	
  ideas	
  for	
  label	
  designs,	
  including	
  utilizing	
  cutlery	
  to	
  create	
  a	
  unique	
  mobius	
  loop	
  
(Figure	
  4)	
  and	
  a	
  food	
  graphic	
  (Figure	
  5)	
  to	
  strongly	
  associate	
  the	
  program	
  with	
  food	
  waste	
  
reduction.	
  However,	
  after	
  speaking	
  with	
  the	
  Sustainable	
  Packaging	
  Coalition	
  representative	
  and	
  
researching	
  governmental	
  regulations,	
  we	
  found	
  that	
  these	
  designs	
  are	
  not	
  ideal.	
  Instead	
  we	
  
recommend	
  a	
  very	
  simple	
  text-­‐based	
  label	
  that	
  displays	
  the	
  program	
  name,	
  perhaps	
  a	
  
recognizable	
  icon	
  and	
  directs	
  consumers	
  to	
  an	
  instructive,	
  engaging	
  website.	
  This	
  would	
  be	
  
similar	
  to	
  the	
  Labels	
  for	
  Education	
  small	
  format	
  style	
  (Figure	
  6),	
  which	
  is	
  useful	
  for	
  packages	
  
with	
  limited	
  space	
  and	
  for	
  companies	
  who	
  are	
  unwilling	
  to	
  add	
  larger	
  options.	
  When	
  allowable,	
  
Labels	
  for	
  Education	
  implements	
  larger	
  and	
  more	
  informative	
  labels	
  (Figure	
  7),	
  which	
  Label	
  for	
  
Zero	
  Hunger	
  could	
  also	
  implement.	
  Additionally,	
  there	
  are	
  varied	
  ways	
  that	
  the	
  local	
  elements	
  
can	
  be	
  arranged	
  and	
  combined	
  to	
  fit	
  tight	
  spaces	
  (Figure	
  8).	
  Our	
  team	
  thinks	
  that	
  this	
  
adaptability	
  will	
  be	
  important	
  for	
  plastic	
  packaging	
  items	
  especially,	
  and	
  Labels	
  for	
  Education’s	
  
system	
  can	
  serve	
  as	
  an	
  effective	
  model	
  in	
  this	
  regard.	
  Though	
  Labels	
  for	
  Education	
  is	
  different,	
  
requiring	
  consumers	
  to	
  cut	
  out	
  the	
  label	
  with	
  the	
  barcode,	
  we	
  think	
  the	
  basic	
  design	
  concepts	
  
are	
  applicable.	
  	
  
11
Figure	
  4:	
  Brainstormed	
  Label	
  Design	
  Idea
Figure	
  5:	
  Brainstormed	
  Label	
  Design	
  Idea	
  #2
	
   	
  
12
Figure	
  6:	
  Labels	
  for	
  Education,	
  Small	
  Formats.	
  
Figure	
  7:	
  Labels	
  for	
  Education,	
  Large	
  Format.	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
13
Figure	
  8:	
  Labels	
  for	
  Education	
  Design	
  Variations.	
  
Our	
  team	
  created	
  three	
  sample	
  labels	
  which	
  incorporated	
  three	
  main	
  characteristics:	
  
legible	
  font,	
  clean	
  lines	
  and	
  no	
  competing	
  recycling	
  information	
  (Figures	
  9-­‐11).	
  When	
  showing	
  
several	
  consumers	
  these	
  images	
  and	
  asking	
  about	
  their	
  perceptions,	
  we	
  were	
  able	
  to	
  learn	
  that	
  
the	
  color	
  option	
  was	
  most	
  preferred	
  (Figure	
  9).	
  Interviewees	
  said	
  it	
  was	
  more	
  noticeable,	
  it	
  
popped	
  and	
  even	
  claimed	
  they	
  would	
  be	
  interested	
  to	
  know	
  what	
  it	
  means.	
  They	
  said	
  it	
  would	
  
be	
  especially	
  interesting	
  if	
  it	
  were	
  near	
  the	
  How2Recycle	
  label.	
  However,	
  it	
  is	
  important	
  to	
  
consider	
  that	
  color	
  labels	
  may	
  not	
  be	
  viable	
  on	
  some	
  of	
  the	
  basic	
  flexible	
  plastic	
  packaging	
  
14
items,	
  such	
  as	
  air	
  pillows	
  in	
  shipping	
  boxes.	
  For	
  these	
  issues	
  we	
  suggest	
  creating	
  a	
  version	
  that	
  
could	
  be	
  printed	
  in	
  color	
  or	
  black	
  and	
  white.
Figure	
  9:	
  Label	
  Recommendation	
  #1.	
  
Figure	
  10:	
  Label	
  Recommendation	
  #2.
Figure	
  11:	
  Label	
  Recommendation	
  #3.	
  
Post-­‐Consumer	
  Collection	
  
	
   Part	
  of	
  our	
  assignment	
  from	
  Dow	
  was	
  to	
  figure	
  out	
  the	
  logistics	
  to	
  the	
  Label	
  for	
  Zero	
  
Hunger	
  program.	
  The	
  parts	
  we	
  focused	
  on	
  were	
  how	
  to	
  measure	
  the	
  incoming	
  flexible	
  
15
packaging,	
  where	
  will	
  the	
  drop	
  off	
  centers	
  be	
  located,	
  who	
  will	
  measure	
  the	
  plastic,	
  and	
  who	
  
will	
  recycle	
  all	
  of	
  it.
	
   First,	
  we	
  needed	
  to	
  find	
  the	
  best	
  way	
  to	
  measure	
  the	
  incoming	
  flexible	
  plastic.	
  The	
  two	
  
possible	
  strategies	
  we	
  came	
  up	
  with	
  were	
  weighing	
  the	
  plastic	
  or	
  scanning	
  printed	
  bar-­‐codes	
  on	
  
the	
  plastic.	
  After	
  much	
  deliberation,	
  we	
  came	
  to	
  the	
  conclusion	
  that	
  weighing	
  the	
  plastic	
  is	
  a	
  
better	
  option.	
  Because	
  the	
  plastic	
  is	
  able	
  to	
  bend	
  as	
  much	
  as	
  it	
  does,	
  scanning	
  it	
  could	
  be	
  a	
  
cumbersome	
  process.	
  The	
  plastic	
  may	
  not	
  lay	
  flat	
  and	
  the	
  scanner	
  may	
  not	
  notice	
  the	
  piece	
  of	
  
plastic,	
  or	
  the	
  plastic	
  may	
  tear	
  wear	
  the	
  barcode	
  is,	
  and	
  then	
  it	
  could	
  not	
  be	
  taken	
  into	
  account.	
  
The	
  reason	
  we	
  thought	
  a	
  barcode	
  might	
  be	
  a	
  good	
  idea	
  is	
  because	
  that	
  is	
  what	
  the	
  Labels	
  for	
  
Education	
  did.	
  We	
  were	
  told	
  to	
  slightly	
  model	
  our	
  project	
  off	
  of	
  the	
  Labels	
  for	
  Education	
  so	
  we	
  
thought	
  we	
  should	
  consider	
  their	
  collection	
  technique.	
  (FAQ’s,	
  2015).	
  However,	
  we	
  believe	
  it	
  is	
  
more	
  difficult	
  to	
  scan	
  plastic.	
  Weighing	
  the	
  plastic	
  is	
  simple	
  because	
  it	
  does	
  not	
  matter	
  if	
  it	
  is	
  
torn	
  or	
  damaged,	
  it	
  can	
  still	
  be	
  recycled.
	
   We	
  then	
  needed	
  to	
  find	
  out	
  where	
  people	
  will	
  drop	
  off	
  their	
  plastic.	
  There	
  are	
  two	
  
possible	
  drop-­‐off	
  locations,	
  the	
  first	
  being	
  retailers.	
  Many	
  retailers	
  already	
  have	
  flexible	
  
packaging	
  drop-­‐off	
  bins	
  in	
  their	
  stores	
  so	
  as	
  long	
  as	
  they	
  are	
  willing	
  to	
  participate	
  in	
  the	
  Label	
  
for	
  Zero	
  Hunger	
  initiative,	
  it	
  will	
  not	
  be	
  difficult	
  to	
  collect	
  from	
  retailers.	
  The	
  other	
  option	
  is	
  
schools.	
  The	
  school	
  drop-­‐off	
  program	
  will	
  almost	
  act	
  as	
  a	
  subset	
  of	
  the	
  retailer	
  drop-­‐off	
  
program.	
  We	
  are	
  thinking	
  that	
  children	
  will	
  drop	
  off	
  the	
  plastic	
  at	
  their	
  schools	
  for	
  prizes,	
  and	
  
then	
  a	
  designated	
  staff	
  member	
  would	
  take	
  the	
  plastic	
  to	
  a	
  participating	
  retailer.	
  So,	
  although	
  
the	
  children	
  will	
  be	
  taking	
  their	
  plastic	
  to	
  school,	
  the	
  final	
  stop	
  for	
  the	
  plastic	
  before	
  being	
  
recycled	
  will	
  always	
  be	
  the	
  retailer.	
  It	
  is	
  worth	
  noting	
  that	
  a	
  recycling	
  company,	
  Trex,	
  has	
  a	
  
16
similar	
  school	
  recycling	
  program.	
  The	
  schools	
  collect	
  plastic,	
  and	
  then	
  a	
  staff	
  member	
  weighs	
  
the	
  plastic	
  and	
  drops	
  it	
  off	
  at	
  a	
  participating	
  retailer	
  (Trex®	
  Recycling	
  Programs,	
  2016).	
  We	
  are	
  
thinking	
  it	
  might	
  be	
  possible	
  to	
  partner	
  with	
  Trex	
  and	
  then	
  run	
  their	
  school	
  recycling	
  program	
  in	
  
tandem	
  with	
  them.
	
   The	
  next	
  logistical	
  component	
  of	
  the	
  program	
  is	
  who	
  will	
  weigh	
  the	
  plastic.	
  For	
  retailers,	
  
we	
  were	
  torn	
  between	
  having	
  an	
  employee	
  at	
  the	
  drop	
  off	
  locations	
  weigh	
  the	
  plastic	
  or	
  have	
  
the	
  recycler	
  weigh	
  the	
  plastic.	
  If	
  the	
  program	
  was	
  set	
  up	
  for	
  an	
  employee	
  to	
  weigh	
  the	
  plastic,	
  
the	
  program	
  would	
  need	
  to	
  create	
  a	
  website	
  where	
  each	
  retailer	
  would	
  record	
  the	
  amount	
  of	
  
plastic	
  that	
  was	
  recycled.	
  	
  Issues	
  that	
  could	
  arise	
  from	
  this	
  strategy	
  are	
  that	
  an	
  employee	
  could	
  
misinput	
  or	
  forget	
  to	
  weigh	
  the	
  plastic	
  before	
  it	
  gets	
  recycled.	
  However,	
  a	
  benefit	
  of	
  every	
  
single	
  retailer	
  reporting	
  the	
  weights	
  separately	
  is	
  that	
  we	
  would	
  be	
  able	
  to	
  see	
  locations	
  with	
  
high	
  and	
  locations	
  with	
  low	
  recycling	
  rates.	
  This	
  could	
  help	
  the	
  program	
  target	
  where	
  they	
  need	
  
to	
  advertise	
  more.	
  The	
  other	
  possibility	
  is	
  the	
  recycler	
  weighing	
  the	
  plastic.	
  Benefits	
  of	
  the	
  
recycler	
  weighing	
  the	
  plastic	
  are	
  that	
  it	
  can	
  all	
  be	
  done	
  in	
  one	
  place,	
  and	
  one	
  number	
  could	
  
recorded.	
  As	
  the	
  flexible	
  packaging	
  rolls	
  into	
  the	
  recycling	
  plant,	
  it	
  could	
  be	
  weighed.	
  A	
  
downside	
  to	
  this	
  is	
  the	
  program	
  might	
  not	
  be	
  able	
  to	
  see	
  what	
  locations	
  had	
  the	
  most	
  plastic	
  
dropped	
  off.	
  Also,	
  we	
  have	
  determined	
  that	
  weighing	
  the	
  plastic	
  at	
  schools	
  will	
  purely	
  be	
  for	
  
incentive	
  purposes.	
  The	
  only	
  reason	
  the	
  schools	
  will	
  weigh	
  the	
  plastic	
  is	
  so	
  they	
  can	
  report	
  a	
  
number	
  back	
  to	
  the	
  program	
  to	
  earn	
  prizes.	
  Because	
  the	
  designated	
  staff	
  member	
  will	
  drop	
  off	
  
the	
  plastic	
  at	
  a	
  retailer,	
  schools	
  reporting	
  the	
  weight	
  for	
  food	
  donation	
  purposes	
  would	
  cause	
  
the	
  plastic	
  to	
  be	
  counted	
  for	
  twice.	
  It	
  would	
  be	
  reported	
  once	
  at	
  the	
  school	
  and	
  once	
  at	
  the	
  
retailer,	
  and	
  the	
  program	
  would	
  be	
  paying	
  for	
  plastic	
  that	
  is	
  not	
  there.
17
	
   The	
  next	
  part	
  of	
  post-­‐consumer	
  collection	
  we	
  needed	
  to	
  figure	
  out	
  was	
  who	
  would	
  
collect	
  and	
  recycle	
  the	
  plastic.	
  After	
  research,	
  we	
  have	
  two	
  viable	
  recycler	
  options,	
  Trex	
  and	
  
Novolex.	
  Large	
  companies	
  like	
  Target,	
  Kohl’s,	
  and	
  Whole	
  Foods	
  are	
  in	
  a	
  partnership	
  with	
  Trex	
  
(Participating	
  Film	
  and	
  Bag	
  Recycling	
  Partners).	
  They	
  collect	
  the	
  plastic,	
  recycle	
  it,	
  and	
  then	
  turn	
  
it	
  into	
  composite	
  decking,	
  benches,	
  and	
  things	
  of	
  that	
  nature	
  (Trex®	
  Recycling	
  Programs,	
  2016).	
  
Novolex	
  is	
  the	
  other	
  possible	
  recycler.	
  They	
  offer	
  a	
  program	
  called	
  Bag2Bag	
  that	
  aims	
  to	
  recycle	
  
plastic	
  bags,	
  film,	
  and	
  wraps	
  and	
  turn	
  them	
  into	
  new	
  plastic	
  bags	
  (Bag-­‐2-­‐Bag®,	
  2015).	
  The	
  
biggest	
  retailer	
  they	
  collect	
  from	
  is	
  Kroger	
  (Barnes,	
  2015).	
  We	
  believe	
  both	
  companies	
  are	
  great	
  
options	
  because	
  they	
  already	
  collect	
  flexible	
  packaging	
  at	
  some	
  of	
  the	
  country’s	
  largest	
  
retailers.	
  Because	
  people	
  visit	
  those	
  stores	
  frequently,	
  there	
  is	
  a	
  chance	
  that	
  people	
  would	
  form	
  
a	
  pattern	
  of	
  recycling	
  their	
  plastic	
  weekly	
  (Bag-­‐2-­‐Bag®,	
  2015).
	
   Something	
  that	
  would	
  be	
  very	
  important	
  to	
  the	
  program	
  sponsors	
  is	
  how	
  much	
  this	
  
program	
  would	
  cost	
  in	
  terms	
  of	
  the	
  amount	
  of	
  money	
  sponsors	
  would	
  have	
  to	
  donate	
  to	
  a	
  
hunger	
  organization	
  per	
  pound	
  of	
  plastic.	
  To	
  give	
  the	
  companies	
  some	
  figures,	
  we	
  did	
  some	
  
research	
  on	
  how	
  much	
  the	
  plastic	
  weighs.	
  Although	
  there	
  was	
  not	
  research	
  on	
  all	
  sorts	
  of	
  
flexible	
  packaging,	
  we	
  did	
  find	
  information	
  on	
  plastic	
  bags.	
  One	
  plastic	
  bag	
  weighs	
  about	
  5.5	
  
grams	
  or	
  0.012	
  pounds	
  (Hellman).Roughly	
  100	
  billion	
  plastic	
  bags	
  are	
  consumed	
  in	
  the	
  United	
  
States	
  per	
  year	
  (Gamerman,	
  2008).	
  Less	
  than	
  one	
  percent	
  of	
  those	
  bags	
  are	
  ever	
  recycled	
  
(Waste	
  and	
  Recycling	
  Facts).	
  If	
  the	
  Label	
  for	
  Zero	
  Hunger	
  program	
  could	
  help	
  raise	
  the	
  amount	
  
being	
  recycled	
  to	
  5%,	
  60,000,000	
  pounds	
  of	
  plastic	
  bags	
  would	
  be	
  recycled	
  (Hellman).	
  The	
  
following	
  calculations	
  are	
  possible	
  prices	
  per	
  pound,	
  and	
  how	
  much	
  money	
  that	
  would	
  be	
  in	
  
total:
18
● $0.01/lbs	
  *	
  60,000,000	
  lbs	
  =	
  $600,000	
  
● $0.005/lbs	
  *	
  60,000,000	
  lbs	
  =	
  $300,000	
  
● $0.001/lbs	
  *	
  60,000,000	
  lbs	
  =	
  $60,000	
  	
  
We	
  are	
  not	
  sure	
  of	
  a	
  budget	
  for	
  this	
  program,	
  so	
  we	
  thought	
  it	
  would	
  be	
  best	
  to	
  lay	
  out	
  some	
  
estimates.	
  Bear	
  in	
  mind,	
  this	
  does	
  not	
  include	
  the	
  cost	
  of	
  marketing,	
  advertising,	
  and	
  any	
  
possible	
  logistical	
  cost.	
  In	
  addition,	
  a	
  partnership	
  among	
  companies	
  and	
  organizations	
  could	
  
lower	
  the	
  cost	
  to	
  each	
  participant.
Value	
  Proposition	
  
When	
  looking	
  to	
  create	
  a	
  value	
  proposition,	
  we	
  want	
  to	
  be	
  able	
  to	
  show	
  brand	
  owners	
  
that	
  Label	
  for	
  Zero	
  Hunger	
  is	
  not	
  only	
  good	
  for	
  people	
  and	
  the	
  planet,	
  but	
  good	
  for	
  profit	
  as	
  
well.	
  	
  Nielsen,	
  a	
  leading	
  global	
  market	
  research	
  firm,	
  conducted	
  a	
  study	
  between	
  February	
  17	
  
and	
  March	
  7	
  of	
  2014	
  polling	
  nearly	
  30,000	
  consumers	
  across	
  60	
  different	
  countries	
  to	
  figure	
  out	
  
just	
  how	
  much	
  consumers	
  cared	
  about	
  companies’	
  Corporate	
  Social	
  Responsibility	
  policies.	
  	
  The	
  
Nielsen	
  Global	
  Survey	
  on	
  Corporate	
  Social	
  Responsibility	
  showed	
  that,	
  “fifty-­‐five	
  percent	
  of	
  
global	
  online	
  consumers	
  across	
  60	
  countries	
  say	
  they	
  are	
  willing	
  to	
  pay	
  more	
  for	
  products	
  and	
  
services	
  provided	
  by	
  companies	
  that	
  are	
  committed	
  to	
  positive	
  social	
  and	
  environmental	
  
impact”	
  (Adams,	
  2014).	
  	
  Nielsen	
  also	
  notes	
  that	
  52	
  percent	
  of	
  global	
  respondents	
  claim	
  their	
  
purchase	
  decisions	
  are	
  significantly	
  dependent	
  on	
  the	
  packaging	
  and	
  admit	
  to	
  checking	
  the	
  
labeling	
  before	
  buying,	
  “to	
  ensure	
  the	
  brand	
  is	
  committed	
  to	
  positive	
  social	
  and	
  environmental	
  
impact”	
  (Adams,	
  2014).	
  	
  In	
  other	
  words,	
  adding	
  Label	
  for	
  Zero	
  Hunger	
  to	
  products	
  would	
  not	
  go	
  
unnoticed	
  as	
  52	
  percent	
  of	
  global	
  respondents	
  admit	
  to	
  specifically	
  seeking	
  out	
  claims	
  to	
  
positive	
  social	
  and	
  environmental	
  impacts	
  on	
  packaging	
  alone.	
  	
  
19
While	
  it	
  is	
  clear	
  that	
  consumers	
  do	
  take	
  notice	
  of	
  the	
  social	
  and	
  environmental	
  focuses	
  
of	
  companies,	
  it	
  is	
  important	
  to	
  determine	
  whether	
  or	
  not	
  actual	
  sales	
  are	
  affected	
  as	
  well.	
  	
  Not	
  
only	
  did	
  Nielsen	
  look	
  into	
  consumers’	
  thoughts	
  and	
  feelings	
  towards	
  companies’	
  CSR	
  but	
  also	
  
analyzed	
  sales	
  data	
  as	
  well.	
  	
  According	
  to	
  Nielsen,	
  “The	
  results	
  from	
  a	
  March	
  2014	
  year-­‐over-­‐
year	
  analysis	
  show	
  an	
  average	
  annual	
  sales	
  increase	
  of	
  two	
  percent	
  for	
  products	
  with	
  
sustainability	
  claims	
  on	
  the	
  packaging	
  and	
  a	
  lift	
  of	
  five	
  percent	
  for	
  products	
  that	
  promoted	
  
sustainability	
  actions	
  through	
  marketing	
  programs”	
  (Adams).	
  	
  In	
  other	
  words,	
  brand	
  owners	
  
who	
  incorporate	
  the	
  Label	
  for	
  Zero	
  Hunger	
  marketing	
  program	
  into	
  their	
  companies	
  and	
  
products	
  can	
  predict	
  an	
  average	
  annual	
  sales	
  increase	
  of	
  about	
  five	
  percent	
  according	
  to	
  the	
  
Nielsen	
  retail	
  sales	
  data	
  that	
  was	
  collected.	
  	
  When	
  moving	
  forward	
  with	
  the	
  Label	
  for	
  Zero	
  
Hunger	
  program,	
  it	
  is	
  anticipated	
  that	
  the	
  brand	
  owners	
  that	
  the	
  program	
  will	
  approach	
  first	
  
are	
  those	
  who	
  have	
  already	
  incorporated	
  the	
  How2Recycle	
  label	
  into	
  their	
  products.	
  	
  Ideally,	
  
these	
  brand	
  owners	
  have	
  already	
  seen	
  increase	
  in	
  sales	
  on	
  products	
  with	
  the	
  How2Recycle	
  
label	
  due	
  to	
  the	
  sustainable	
  nature	
  of	
  the	
  packaging,	
  and	
  the	
  incentive	
  of	
  an	
  estimated	
  3%	
  
increase	
  in	
  sales	
  with	
  the	
  addition	
  of	
  the	
  Label	
  for	
  Zero	
  Hunger	
  to	
  their	
  products	
  will	
  hopefully	
  
be	
  evident.
Another	
  aspect	
  of	
  the	
  Label	
  for	
  Zero	
  Hunger	
  program	
  to	
  promote	
  to	
  brand	
  owners	
  is	
  
that	
  there	
  is	
  no	
  risk	
  of	
  falling	
  into	
  the	
  trap	
  of	
  green	
  washing	
  by	
  implementing	
  this	
  marketing	
  
program.	
  	
  Because	
  the	
  Sustainable	
  Packaging	
  Coalition	
  is	
  responsible	
  for	
  the	
  How2Recycle	
  
label,	
  	
  it	
  is	
  also	
  the	
  avenue	
  DOW	
  has	
  chosen	
  to	
  pursue	
  when	
  it	
  comes	
  to	
  label	
  design.	
  	
  The	
  
Sustainable	
  Packaging	
  Coalition	
  has	
  extensive	
  knowledge	
  on	
  the	
  Federal	
  Trade	
  Commission’s	
  
Green	
  Guides	
  and	
  working	
  with	
  the	
  SPC	
  on	
  a	
  potential	
  label	
  will	
  eliminate	
  the	
  risk	
  of	
  violating	
  
20
any	
  government	
  regulations	
  by	
  making	
  any	
  environmental	
  claims	
  that	
  will	
  be	
  deceptive	
  to	
  
consumers.	
  	
  By	
  adding	
  the	
  Label	
  for	
  Zero	
  Hunger	
  to	
  their	
  products,	
  brand	
  owners	
  are	
  given	
  the	
  
unique	
  opportunity	
  of	
  being	
  able	
  to	
  promote	
  their	
  involvement	
  in	
  social	
  and	
  environmental	
  
issues	
  to	
  consumers	
  without	
  having	
  to	
  take	
  the	
  time	
  to	
  research	
  any	
  potential	
  violations	
  of	
  
government	
  regulations.
Partnerships	
  
	
   The	
  purpose	
  of	
  this	
  program	
  is	
  to	
  reduce	
  waste	
  and	
  reduce	
  hunger	
  simultaneously.	
  The	
  
reducing	
  hunger	
  portion	
  will	
  be	
  done	
  through	
  partnerships	
  with	
  food	
  banks	
  or	
  a	
  larger	
  hunger	
  
organization.	
  We	
  contacted	
  food	
  banks	
  all	
  across	
  the	
  nation	
  and	
  had	
  a	
  few	
  respond	
  back	
  to	
  us.	
  
The	
  food	
  banks	
  that	
  expressed	
  interest	
  in	
  becoming	
  partners	
  with	
  the	
  Label	
  for	
  Zero	
  Hunger	
  
program	
  are	
  the	
  Community	
  Food	
  Bank	
  of	
  New	
  Jersey,	
  the	
  Food	
  Bank	
  for	
  Central	
  and	
  Northeast	
  
Missouri,	
  and	
  the	
  Los	
  Angeles	
  Regional	
  Food	
  Bank.	
  We	
  are	
  thinking	
  the	
  food	
  banks	
  who	
  never	
  
emailed	
  us	
  back	
  either	
  looked	
  over	
  us	
  because	
  we	
  are	
  students	
  or	
  forgot	
  to	
  email	
  us	
  back.	
  
However,	
  we	
  believe	
  that	
  since	
  the	
  food	
  banks	
  who	
  did	
  respond	
  are	
  spread	
  out	
  throughout	
  the	
  
United	
  States,	
  the	
  program	
  could	
  become	
  partners	
  with	
  almost	
  any	
  food	
  bank.	
  An	
  idea	
  we	
  had	
  
is	
  that	
  the	
  program	
  sponsors	
  will	
  donate	
  in	
  areas	
  where	
  they	
  operate	
  in.	
  The	
  program	
  could	
  
establish	
  a	
  partnership	
  with	
  a	
  food	
  bank	
  in	
  every	
  state	
  it	
  operates	
  in,	
  and	
  then	
  donate	
  to	
  one	
  of	
  
those	
  food	
  banks	
  every	
  month.	
  Another	
  option	
  is	
  the	
  program	
  not	
  donating	
  to	
  local	
  food	
  banks,	
  
and	
  instead	
  donating	
  to	
  a	
  larger	
  umbrella	
  organization	
  for	
  food	
  banks	
  called	
  Feeding	
  America.	
  
We	
  contacted	
  Feeding	
  America,	
  and	
  they	
  replied	
  that	
  they	
  do	
  take	
  part	
  in	
  corporate	
  
partnerships.	
  Charles	
  emailed	
  us	
  from	
  the	
  email	
  address	
  
causemarketinginquiry@feedingamerica.org	
  and	
  said:
21
If	
  Dow	
  was	
  specifically	
  interested	
  in	
  a	
  national	
  program,	
  Feeding	
  America	
  will	
  consider	
  
engaging	
  in	
  a	
  cause	
  marketing	
  partnership,	
  in	
  which	
  consumers	
  are	
  encouraged	
  to	
  
either	
  make	
  a	
  donation	
  or	
  take	
  an	
  action	
  that	
  will	
  trigger	
  a	
  donation.	
  	
  Contracted	
  
partnership	
  does	
  include	
  use	
  of	
  the	
  Feeding	
  America	
  logo	
  and	
  branding/recognition	
  
opportunities.	
  	
  Organizations	
  interested	
  in	
  participating	
  nationally	
  are	
  typically	
  required	
  
to	
  commit	
  to	
  a	
  minimum	
  financial	
  donation	
  of	
  $150,000	
  for	
  a	
  program	
  lasting	
  on	
  
average	
  three	
  to	
  six	
  months,	
  and	
  no	
  longer	
  than	
  one	
  year	
  at	
  a	
  time.	
  The	
  business	
  or	
  
organization	
  must	
  have	
  been	
  in	
  market	
  for	
  more	
  than	
  one	
  full	
  calendar	
  year.	
  Attached	
  
are	
  the	
  Feeding	
  America	
  cause	
  marketing	
  guidelines	
  for	
  your	
  reference.
The	
  attachment	
  Charles	
  referenced	
  explains	
  what	
  is	
  is	
  required	
  of	
  companies	
  in	
  a	
  partnership	
  
with	
  Feeding	
  America,	
  and	
  what	
  companies	
  can	
  expect	
  out	
  of	
  a	
  partnership.	
  It	
  is	
  listed	
  below.
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
22
Figure	
  12:	
  Partnership	
  Terms
	
  
	
  
	
  
	
  
	
  
	
  
	
  
23
Figure	
  13:	
  Guidelines
Dow	
  wanted	
  to	
  possibly	
  work	
  with	
  the	
  United	
  Nations	
  Zero	
  Hunger	
  Challenge	
  program.	
  
An	
  employee	
  of	
  the	
  United	
  Nations	
  named	
  Ashley	
  Braxtrom,	
  ashley.baxstrom@undp.org,	
  
responded	
  to	
  our	
  email	
  with	
  information	
  regarding	
  the	
  Zero	
  Hunger	
  Challenge.	
  In	
  a	
  particularly	
  
important	
  portion	
  of	
  her	
  email	
  she	
  said:
First,	
  for	
  information:	
  the	
  Zero	
  Hunger	
  Challenge	
  (ZHC)	
  does	
  not	
  engage	
  in	
  partnerships	
  
with	
  any	
  organization.	
  It	
  was	
  issued	
  as	
  a	
  call-­‐to-­‐action	
  by	
  the	
  UN	
  Secretary-­‐General	
  in	
  
2012;	
  it	
  communicates	
  the	
  importance	
  of	
  food	
  security,	
  nutrition	
  and	
  sustainable	
  food	
  
systems	
  to	
  delivering	
  on	
  the	
  sustainable	
  development	
  goals;	
  and	
  it	
  urges	
  all	
  
stakeholders	
  to	
  commit	
  to	
  specific	
  actions	
  that	
  will	
  contribute	
  to	
  a	
  sustainable	
  end	
  to	
  
24
hunger	
  and	
  malnutrition	
  in	
  our	
  lifetime.	
  Individuals	
  may	
  support	
  the	
  Challenge	
  by	
  
pledging	
  to	
  take	
  action	
  in	
  their	
  own	
  daily	
  life,	
  and	
  engaging	
  with	
  us	
  on	
  social	
  media.	
  
Businesses	
  and	
  civil	
  society	
  organizations	
  commit	
  to	
  advocate	
  for	
  zero	
  hunger,	
  and	
  work	
  
to	
  make	
  a	
  difference	
  in	
  their	
  own	
  sphere	
  of	
  influence;	
  they	
  are	
  urged	
  to	
  make	
  smart,	
  
measurable,	
  time-­‐bound	
  commitments	
  to	
  actions	
  that	
  will	
  have	
  a	
  tangible	
  positive	
  
impact;	
  to	
  undertake	
  transformative	
  change	
  in	
  ways	
  of	
  working;	
  etc.
This	
  is	
  important	
  because	
  it	
  tells	
  us	
  that	
  the	
  United	
  Nations	
  Zero	
  Hunger	
  Challenge	
  
cannot	
  partner	
  with	
  any	
  company,	
  and	
  the	
  program	
  should	
  not	
  spend	
  any	
  more	
  time	
  looking	
  
into	
  partnerships	
  with	
  them.	
  Like	
  she	
  mentioned,	
  companies	
  can	
  still	
  support	
  the	
  Zero	
  Hunger	
  
Challenge	
  by	
  advocating	
  for	
  zero	
  hunger.	
  However,	
  a	
  partnership	
  is	
  fruitless.	
  
We	
  looked	
  into	
  Campbell’s	
  Soup	
  Company	
  as	
  a	
  possible	
  brand	
  owner	
  partnership.	
  We	
  
chose	
  this	
  company	
  specifically	
  because	
  it	
  was	
  the	
  founder	
  of	
  Labels	
  for	
  Education	
  and	
  they	
  
have	
  a	
  Campbell	
  Foundation,	
  an	
  organization	
  dedicated	
  to	
  social	
  change	
  and	
  improvement.	
  As	
  
they	
  are	
  obviously	
  investing	
  in	
  corporate	
  responsibility,	
  it	
  would	
  not	
  be	
  out	
  of	
  character	
  to	
  work	
  
with	
  the	
  program	
  on	
  this	
  social	
  and	
  environmental	
  cause.	
  We	
  received	
  what	
  appeared	
  to	
  be	
  an	
  
automated	
  reply	
  from	
  campbellsoup@cybercrs.net:
Each	
  year,	
  {i	
  Campbell	
  Soup	
  Company}	
  and	
  our	
  Campbell	
  Soup	
  Foundation	
  receive	
  
thousands	
  of	
  requests	
  for	
  donations	
  of	
  funds	
  and	
  products.	
  While	
  we	
  would	
  like	
  to	
  
contribute	
  to	
  every	
  worthy	
  cause,	
  our	
  funding	
  is	
  limited	
  to	
  organizations	
  that	
  are	
  positively	
  
impacting	
  the	
  development	
  of	
  healthy	
  communities	
  where	
  Campbell	
  has	
  operations	
  in	
  the	
  
U.S.,	
  with	
  a	
  particular	
  focus	
  on	
  community	
  well-­‐being,	
  youth	
  empowerment,	
  and	
  economic	
  
sustainability.
25
To	
  learn	
  more	
  about	
  funding	
  opportunities,	
  please	
  visit	
  the	
  {i	
  Campbell	
  Soup}	
  Foundation	
  
website	
  by	
  clicking	
  here.	
  You’ll	
  find	
  information	
  on	
  funding	
  cycles,	
  eligible	
  institutions,	
  and	
  
criteria	
  for	
  consideration,	
  as	
  well	
  as	
  access	
  to	
  the	
  grant	
  application	
  portal.
The	
  {i	
  Campbell	
  Soup}	
  Foundation	
  does	
  not	
  provide	
  product	
  donations.	
  Instead,	
  Campbell	
  
directs	
  its	
  product	
  donations	
  to	
  Feeding	
  America,	
  our	
  nation’s	
  largest	
  food	
  bank	
  network,	
  
and	
  its	
  more	
  than	
  200	
  member	
  organizations.	
  If	
  you’re	
  seeking	
  a	
  product	
  donation,	
  please	
  
click	
  here	
  for	
  Feeding	
  America	
  Food	
  Bank	
  Locator	
  to	
  find	
  a	
  participating	
  organization	
  close	
  
to	
  you.	
  
In	
  regards	
  to	
  contacting	
  brands	
  to	
  partner	
  with,	
  we	
  have	
  gleaned	
  the	
  importance	
  of	
  finding	
  a	
  
real	
  person	
  to	
  speak	
  with	
  and	
  who	
  will	
  listen	
  to	
  our	
  proposal	
  with	
  an	
  open	
  mind.	
  Based	
  on	
  this	
  
encounter,	
  there	
  may	
  be	
  barriers	
  regarding	
  who	
  is	
  the	
  right	
  person	
  to	
  talk	
  to.	
  However,	
  
hopefully	
  the	
  Sustainable	
  Packaging	
  Coalition	
  will	
  be	
  able	
  to	
  share	
  the	
  people	
  they	
  connected	
  
with	
  to	
  implement	
  the	
  How2Recycle	
  label.	
  	
  
When	
  looking	
  into	
  the	
  feasibility	
  of	
  implementing	
  collection	
  sites	
  in	
  schools,	
  we	
  decided	
  
to	
  contact	
  Holy	
  Spirit	
  School	
  in	
  Columbus,	
  as	
  they	
  had	
  been	
  a	
  participant	
  in	
  the	
  Labels	
  for	
  
Education	
  program.	
  	
  A	
  woman	
  who	
  worked	
  in	
  the	
  administrative	
  office	
  was	
  in	
  charge	
  of	
  the	
  
program	
  and	
  was	
  happy	
  to	
  discuss	
  with	
  our	
  team	
  how	
  the	
  Labels	
  for	
  Education	
  program	
  
worked.	
  	
  She	
  told	
  us	
  that	
  the	
  program	
  was	
  relatively	
  simple	
  for	
  the	
  school	
  as	
  they	
  collected	
  the	
  
accepted	
  labels	
  and	
  sent	
  them	
  into	
  Labels	
  for	
  Education	
  and	
  received	
  points	
  that	
  could	
  be	
  used	
  
to	
  purchase	
  various	
  supplies	
  for	
  their	
  school.	
  	
  As	
  the	
  Labels	
  for	
  Education	
  program	
  was	
  easy	
  to	
  
implement	
  within	
  schools	
  we	
  concluded	
  that	
  setting	
  up	
  collection	
  sites	
  for	
  the	
  Label	
  for	
  Zero	
  
Hunger	
  program	
  would	
  be	
  equally	
  as	
  feasible	
  and	
  that	
  schools	
  would	
  be	
  great	
  organizations	
  to	
  
26
partner	
  with.	
  	
  
Conclusion
In	
  conclusion,	
  the	
  four	
  objectives	
  that	
  we	
  attempted	
  to	
  accomplish	
  throughout	
  this	
  
project	
  have	
  evolved	
  into	
  four	
  final	
  recommendations	
  for	
  Dow.	
  	
  First,	
  we	
  recommend	
  that	
  Dow	
  
continues	
  to	
  work	
  with	
  the	
  Sustainable	
  Packaging	
  Coalition	
  on	
  a	
  label	
  design	
  that	
  both	
  parties	
  
agree	
  on.	
  	
  The	
  SPC	
  has	
  been	
  extremely	
  helpful	
  throughout	
  our	
  project	
  and	
  has	
  extensive	
  
knowledge	
  on	
  the	
  FTC	
  guidelines.	
  	
  By	
  continuing	
  to	
  work	
  with	
  the	
  SPC	
  on	
  a	
  label	
  design,	
  not	
  
only	
  Dow,	
  but	
  brand	
  owners	
  as	
  well,	
  will	
  not	
  have	
  to	
  worry	
  about	
  violating	
  any	
  government	
  
regulations	
  in	
  regards	
  to	
  green	
  washing.	
  	
  Second,	
  we	
  recommend	
  that	
  Dow	
  continue	
  to	
  pursue	
  
both	
  schools	
  and	
  retailers	
  as	
  feasible	
  collection	
  sites	
  for	
  the	
  recycled	
  flexible	
  plastic	
  packaging.	
  	
  
Many	
  retailers	
  already	
  have	
  bag	
  collection	
  sites	
  in	
  place	
  and	
  schools	
  involved	
  in	
  the	
  Labels	
  for	
  
Education	
  program	
  are	
  familiar	
  with	
  a	
  system	
  similar	
  to	
  the	
  one	
  DOW	
  would	
  be	
  looking	
  to	
  
implement.	
  	
  Therefore	
  it	
  is	
  our	
  recommendation	
  that	
  Dow	
  begin	
  by	
  contacting	
  schools	
  and	
  
retailers	
  that	
  already	
  have	
  similar	
  collection	
  systems	
  in	
  place	
  and	
  use	
  them	
  as	
  a	
  test	
  market	
  to	
  
determine	
  whether	
  or	
  not	
  this	
  method	
  of	
  post	
  consumer	
  collection	
  is	
  acceptable.	
  	
  Third,	
  we	
  
recommend	
  that	
  Dow	
  contact	
  potential	
  partners	
  once	
  the	
  Label	
  for	
  Zero	
  Hunger	
  program	
  is	
  
more	
  detailed	
  and	
  planned	
  out.	
  	
  Due	
  to	
  the	
  responses	
  we	
  received	
  from	
  multiple	
  potential	
  
partners,	
  we	
  can	
  conclude	
  that	
  the	
  initial	
  interest	
  in	
  partnering	
  with	
  Dow	
  on	
  this	
  program	
  is	
  
there	
  but,	
  because	
  this	
  program	
  is	
  in	
  the	
  very	
  early	
  stages	
  of	
  development,	
  we	
  were	
  unable	
  to	
  
receive	
  any	
  concrete	
  commitments.	
  	
  Lastly,	
  we	
  recommend	
  that	
  Dow	
  stress	
  to	
  brand	
  owners	
  
that	
  the	
  Label	
  for	
  Zero	
  Hunger	
  program	
  is	
  not	
  only	
  good	
  for	
  people	
  and	
  the	
  planet	
  but	
  is	
  good	
  
for	
  profit	
  as	
  well.	
  	
  By	
  providing	
  brand	
  owners	
  with	
  empirical	
  evidence	
  that	
  the	
  Label	
  for	
  Zero	
  
27
Hunger	
  program	
  is	
  good	
  for	
  business,	
  we	
  believe	
  that	
  it	
  will	
  be	
  extremely	
  difficult	
  for	
  brand	
  
owners	
  to	
  find	
  reasons	
  not	
  to	
  include	
  this	
  label	
  on	
  their	
  products.	
  	
  We	
  also	
  recommend	
  that	
  
Dow	
  begin	
  by	
  approaching	
  brand	
  owners	
  that	
  already	
  have	
  incorporated	
  the	
  How2Recycle	
  label	
  
on	
  their	
  products	
  as	
  they	
  probably	
  are	
  more	
  focused	
  on	
  sustainability	
  than	
  other	
  brand	
  owners	
  
might	
  be.	
  	
  We	
  also	
  hope	
  that	
  these	
  brand	
  owners	
  will	
  have	
  seen	
  some	
  form	
  of	
  a	
  sales	
  increase	
  
already	
  due	
  to	
  their	
  sustainable	
  packaging,	
  as	
  predicted	
  by	
  the	
  Nielsen	
  study,	
  and	
  would	
  
therefore	
  be	
  more	
  inclined	
  to	
  more	
  deeply	
  engage	
  with	
  Dow’s	
  marketing	
  program.	
  
Contributions
Spring
As	
  project	
  team	
  leader,	
  I	
  was	
  primarily	
  responsible	
  for	
  communications	
  with	
  Dr.	
  Han	
  Zhang	
  and	
  
other	
  team	
  members	
  to	
  coordinate	
  meetings	
  and	
  reserve	
  locations.	
  Secondly,	
  I	
  researched	
  the	
  
Labels	
  for	
  Education	
  program	
  and	
  applied	
  those	
  lessons	
  to	
  various	
  aspects	
  of	
  this	
  project.	
  Also,	
  I	
  
conducted	
  secondary	
  research	
  for	
  the	
  label	
  design	
  and	
  placement	
  objective,	
  which	
  included	
  
learning	
  about	
  federal	
  regulations	
  and	
  communicating	
  with	
  Kelly	
  Cramer	
  from	
  the	
  Sustainable	
  
Packaging	
  Coalition.	
  Additionally,	
  I	
  created	
  two	
  of	
  the	
  sample	
  labels	
  and	
  collected	
  the	
  
comparison	
  model.	
  Finally,	
  I	
  contributed	
  to	
  the	
  partnership	
  objective	
  by	
  contacting	
  Campbell’s	
  
Soup	
  Company	
  about	
  a	
  possible	
  partnership.	
  
Cassidy
My	
  main	
  contributions	
  dealt	
  with	
  post-­‐consumer	
  collection	
  and	
  partnerships.	
  With	
  post-­‐
consumer	
  collection,	
  I	
  researched	
  the	
  possible	
  recycling	
  firms	
  we	
  could	
  work	
  with,	
  the	
  possible	
  
costs	
  of	
  donating	
  money,	
  the	
  mode	
  of	
  measuring	
  the	
  incoming	
  plastic,	
  and	
  came	
  up	
  with	
  pros	
  
28
and	
  cons	
  for	
  a	
  retailer	
  weighing	
  the	
  plastic	
  vs.	
  the	
  recycling	
  company.	
  When	
  it	
  comes	
  to	
  
partnerships,	
  I	
  emailed	
  many	
  food	
  banks,	
  Feeding	
  America,	
  and	
  the	
  UN	
  Zero	
  Hunger	
  Project.	
  I	
  
also	
  designed	
  the	
  third	
  Label	
  for	
  Zero	
  Hunger	
  label.
Jillian
In	
  this	
  project,	
  I	
  focused	
  primarily	
  on	
  researching	
  and	
  creating	
  the	
  value	
  proposition	
  to	
  promote	
  
to	
  brand	
  owners	
  the	
  benefits	
  of	
  participating	
  in	
  the	
  Label	
  for	
  Zero	
  Hunger	
  program.	
  	
  I	
  also	
  
helped	
  contribute	
  to	
  brainstorming	
  ideas	
  for	
  the	
  label	
  design	
  and	
  gathered	
  preliminary	
  
consumer	
  reactions	
  to	
  the	
  designs	
  of	
  the	
  labels.	
  	
  I	
  also	
  reached	
  out	
  to	
  Holy	
  Spirit	
  School	
  about	
  
how	
  the	
  Labels	
  for	
  Education	
  program	
  worked	
  and	
  whether	
  or	
  not	
  DOW	
  could	
  implement	
  a	
  
similar	
  program	
  in	
  schools.	
  	
  I	
  also	
  helped	
  research	
  potential	
  partnerships	
  who	
  Cassidy	
  then	
  
proceeded	
  to	
  contact.
29
References
Adams,	
  A.	
  (2014,	
  June	
  17).	
  Global	
  Consumers	
  are	
  Willing	
  to	
  Put	
  Their	
  Money	
  Where	
  Their	
  Heart	
  
	
   is	
  When	
  it	
  Comes	
  to	
  Goods	
  and	
  Services	
  from	
  Companies	
  Committed	
  to	
  Social	
  
	
   room/2014/global-­‐consumers-­‐are-­‐willing-­‐to-­‐put-­‐their-­‐money-­‐where-­‐their-­‐heart-­‐is.html	
  
Bag-­‐2-­‐Bag®.	
  (2015).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  http://novolex.com/sustainability/bag-­‐2-­‐bag	
  
Barnes,	
  J.	
  (2015,	
  July	
  1).	
  Novolex	
  exec:	
  Plastic	
  bag	
  industry	
  'is	
  about	
  sustainability'	
  Retrieved	
  
	
   April	
  25,	
  2016,	
  from	
  http://www.wastedive.com/news/novolex-­‐exec-­‐plastic-­‐bag-­‐
	
   industry-­‐is-­‐about-­‐sustainability/401514/	
  
Environmental	
  Marketing.	
  (n.d.).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  https://www.ftc.gov/tips-­‐
	
   advice/business-­‐center/advertising-­‐and-­‐marketing/environmental-­‐marketing	
  	
  
FAQ's.	
  (2015).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  http://www.labelsforeducation.com/About-­‐the-­‐
	
   Program/FAQs	
  
F.	
  (n.d.).	
  Guides	
  for	
  the	
  Use	
  of	
  Environmental	
  Marketing	
  Claims.	
  Retrieved	
  from	
  
	
   https://www.ftc.gov/sites/default/files/attachments/press-­‐releases/ftc-­‐issues-­‐revised-­‐
	
   green-­‐guides/greenguides.pdf	
  
Gamerman,	
  E.	
  (2008,	
  September	
  26).	
  An	
  Inconvenient	
  Bag.	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  
http://www.wsj.com/articles/SB122238422541876879
	
  Hellman,	
  A.	
  (n.d.).	
  Plastic	
  Bags:	
  To	
  Recycle	
  or	
  Not:	
  Essential	
  Answer.	
  Retrieved	
  April	
  25,	
  2016,	
  
from	
  https://alumni.stanford.edu/get/page/magazine/article/?article_id=30162	
  	
  
Participating	
  Film	
  and	
  Bag	
  Recycling	
  Partners.	
  (n.d.).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  
	
   https://s7d4.scene7.com/is/content/Trex/trex-­‐grocery-­‐stores-­‐participating-­‐in-­‐plastic-­‐
	
   film-­‐recyclingpdf.pdf	
  
30
T.	
  (n.d.).	
  Participating	
  Film	
  and	
  Bag	
  Recycling	
  Partners.	
  Retrieved	
  from	
  
https://s7d4.scene7.com/is/content/Trex/trex-­‐grocery-­‐stores-­‐participating-­‐in-­‐plastic-­‐	
  
film-­‐recyclingpdf.pdf	
  
	
  Trex®	
  Recycling	
  Programs.	
  (2016).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  
	
   http://www.trex.com/recycling/recycling-­‐programs/	
  
	
   Waste	
  and	
  Recycling	
  Facts.	
  (n.d.).	
  Retrieved	
  April	
  25,	
  2016,	
  from	
  
http://www.cleanair.org/program/waste_and_recycling/recyclenow_philadelphia/waste_
and_recycling_facts
	
  Where	
  Do	
  All	
  Those	
  Recycled	
  Grocery	
  Bags	
  Go?	
  (n.d.).	
  Retrieved	
  April	
  1,	
  2016,	
  from	
  
	
   http://www.ashireporter.org/HomeInspection/Articles/Where-­‐Do-­‐All-­‐Those-­‐Recycled-­‐	
  
	
   Grocery-­‐Bags-­‐Go-­‐/150

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LFZH Final Report

  • 1. Final  Project  Report Label  for  Zero  Hunger   The  Dow  Chemical  Company Jillian  Sommer,  Spring  Koger,  and  Cassidy  Horency Monday,  April  25th,  2016
  • 2. 1 Table  of  Contents   1.  Executive  Summary……………………...……………….……………..…………………………………………..………2   2.  Introduction……...………………………………………………………………………………………………..…….........3   3.  Labels  for  Education:  Lessons  Learned………………………………………………………………..……..……...6   4.  Label  Placement  and  Design…………………………………………………………………………………….….…….8   5.  Post  Consumer  Collection……………………………………………………………………..……….………….…….14   6.  Value  Proposition………………………..……………………………………………………………………...…..……..18   7.  Partnerships………………………………………..………………………………………………………..…......………..20   8.  Conclusion……………...……….………………………………………………………………………………………………26   10.  Contributions……………………………….………………………………………………………………….….…….....27   11.  References……………………………………….………………….…………………………………………..….…….....29   List  of  Figures   Figure  1:  Work  Breakdown  Structure…………………………………………………………..…………………………5   Figure  2:  Task  Network.  …………………………………………………………….………………………………..………..5   Figure  3:  Task  Schedule……………………………………………………………………………………………..…….…….6   Figure  4:  Brainstormed  Label  Design  Idea..………………………….……………………………………………….11   Figure  5:  Brainstormed  Label  Design  Idea  #2…………………………………………………………….………...  11   Figure  6:    Labels  for  Education,  Small  Formats……………………………………….………………….………...12   Figure  7:  Labels  for  Education,  Large  Format………………………………………………………………….….…12   Figure  8:  Labels  for  Education  Design  Variations……………………………………………………………….…13   Figure  9:  Label  Recommendation  #1……………………………………………………………………………….……14   Figure  10:  Label  Recommendation  #2…………………………………………………………………………………..14   Figure  11:  Label  Recommendation  #3…………………………………………………………………………………..14   Figure  12:  Partnership  Terms  ………………………………………………………………………………………….…..22   Figure  13:  Guidelines…………………………………………………………………………………………………………..23  
  • 3. 2 Executive  Summary We  are  a  team  of  three  undergraduate  students  working  with  The  Dow  Chemical   Company  (Dow)  to  develop  a  marketing  plan  for  a  program  that  will  increase  the  recycling  rate   of  flexible  plastic  packaging  while  alleviating  hunger.  The  Label  for  Zero  Hunger  program  will   also  promote  the  food  waste  reduction  benefit  of  plastic  packaging  and  work  to  improve   society’s  perceptions  about  the  material.  As  a  team,  we  will  outline  a  plan  to  carry  out  four   simplified  objectives:  Label  Placement  and  Design,  Post  Consumer  Collection,  Value  Proposition   and  Partnerships.    In  regards  to  the  Label  Placement  and  Design  objective,  our  team  consulted   with  the  Sustainable  Packaging  Coalition  in  figuring  out  the  specific  guidelines  in  creating  a  label   for  this  program.  Also,  our  team  created  sample  labels  and  got  feedback  from  consumers  about   their  preferences.    When  researching  the  Post  Consumer  Collection  objective,  our  team  looked   into  the  feasibility  of  participating  with  both  schools  and  retailers  and  also  looked  into   companies  who  would  be  interested  in  retrieving  and/or  recording  the  recycled  material.    Our   team  also  developed  a  value  proposition  to  promote  to  brand  owners  in  order  to  convince   them  to  allow  space  for  the  Label  for  Zero  Hunger  on  their  products.    Lastly,  our  team   researched  potential  partnerships  who  would  be  interested  in  helping  Dow  accomplish  the   donation  of  food  as  a  result  of  the  recycled  flexible  plastic.    The  team  has  contacted  various   entities  to  research  the  feasibility  of,  and  interest  in,  a  project  like  this.  A  good  portion  of  all  of   the  local  food  banks,  brand  owners,  schools  and  national  nonprofits  we  reached  out  were   interested  in  the  specifics  of  the  program.  Finally,  our  team  will  outline  four  tips  for  success  that   we  feel  will  allow  this  project  to  have  most  positive  impact  on  people,  planet  and  profit.  
  • 4. 3 Introduction Our  group  has  been  given  the  opportunity  to  work  on  a  project  for  Dow  Packaging  and   Specialty  Plastics.  The  project  involves  creating  a  marketing  plan  for  a    Label  for  Zero  Hunger   program,  which  will  promote  the  food  waste  reduction  benefit  and  increase  the  recycle  rate  of   flexible  plastic  packaging.  Dow  recognizes  that  about  1.3  billion  tons  of  food  is  lost  or  wasted   annually  and  wants  to  create  a  program  that  calls  attention  to  this.    As  we  learned  when  our   project  representative,  Jeff  Wooster,  came  to  speak  to  us,  flexible  plastic  packaging  not  only   helps  to  prevent  food  spoilage  but  also  has  a  multitude  of  other  sustainability  benefits  due  to   its  lightweight  and  versatile  qualities.    The  problem  with  flexible  plastic  packaging  is  that  it  has   very  limited  end  life  options  as  it  cannot  be  recycled  with  the  rigid  packaging  formats  such  as   plastic  bottles,  glass  bottles  and  aluminum  cans.    The  Sustainable  Packaging  Coalition   developed  a  How2Recycle  label  for  flexible  plastic  packaging  providing  instructions  for   consumers  on  what  packaging  can  be  recycled  and  in  what  way.    Dow  would  like  to  explore  the   opportunity  to  integrate  the    Label  for  Zero  Hunger  program  to  the  How2Recycle  program  and   provide  the  added  incentive  of  a  food  donation  per  recycled  amount  of  flexible  plastic   packaging.    The  Label  for  Zero  Hunger  program  would  ultimately  promote  the  concept  of   packaging  optimization  and  raise  awareness  about  the  sustainability  benefits  of  flexible  plastic   packaging.    Dow  realizes  that  many  consumers  are  concerned  about  the  end  of  life   environmental  impact  of  flexible  plastic  packaging  and  hopes  that  this  program  will  change  the   common  consumer  opinion  about  packaging  options  and  impacts.       The  suggested  objectives  Dow  provided  us  with  for  our  project  were  to  provide  answers   the  following  questions:
  • 5. 4 1. If  we  can  include  ‘Label  for  Zero  Hunger’  to  the  existing  H2R  label.   2. If  it  is  feasible  to  collect  and  validate  packaging  with  ‘Label  for  Zero  Hunger’  at  schools   or  retailers.   3. If  there  is  any  risks  to  public  health,  such  as  food  residue  contamination.   4. Define  a  value  proposition  to  promote  to  brand  owners  the  use  of  the  label  on  their   packages   5. Explore  the  opportunity  of  partnering  UN  World  Food  Program,  FAO,  etc.  on  food   donation  per  recycled  packaging.   Upon  speaking  with  one  of  our  project  representatives,  we  decided  to  forgo  the  third  objective   of  identifying  any  risks  to  public  health  as  we  agreed  this  was  not  an  objective  we  were   especially  qualified  to  pursue.    We  then  broke  down  Dow’s  suggested  objectives  into  four   simple  areas  of  focus.    The  objectives  we  decided  to  pursue  for  the  Label  for  Zero  Hunger   program  can  be  more  accurately  and  simply  identified  as:  label  placement  and  design,  post   consumer  collection,  value  proposition,  and  partnerships.    Because  this  project  was  presented   to  us  in  the  very  early  stages  of  formation,  our  project  objectives  mainly  involve  market   research,  outreach,  and  feasibility  comparisons.     To  organize  our  many  objectives  for  this  project  we  utilized  three  project  planning  tools.   We  created  a  work  breakdown  schedule  (Figure  1)  to  break  up  the  larger  objectives  into  smaller   goals,  a  task  network  (Figure  2)  to  prioritize  the  individual  components  and  a  timeline  (Figure  3)   to  keep  on  track  with  deadlines.  A  huge  asset  for  our  project  approach  was  our  Dow  contact   person,  Dr.  Han  Zhang,  who  is  the  Sustainability  and  Advocacy  Manager  in  Packaging  and   Specialty  Plastics.  He  has  been  our  primary  project  guide  and  Dow  resource,  providing  us  with  
  • 6. 5 insight  into  the  purpose  of  this  innovative  project. Figure  1:  Work  Breakdown  Structure.   Figure  2:  Task  Network.    
  • 7. 6 Figure  3:  Task  Schedule.   We  have  outlined  four  program  implementation  basics  for  Label  for  Zero  Hunger.  One  of   our  main  points  will  be  to  collaborate  more  with  the  Sustainable  Packaging  Coalition  to   coordinate  labels.  The  organization  said  they  would  definitely  be  interested  in  getting  further   involved  in  this  type  of  innovative  program.  Another  main  action  item  will  be  to  make  efforts  to   keep  the  program  relevant  on  the  World  Wide  Web.  We  recommend  developing  an  informative   website  to  go  along  with  an  engaging  social  media  presence.  Finally,  we  want  to  stress  the   importance  of  persuasive  incentives  for  brand  owners  and  participating  organizations.  In  the   following  report  you  will  find  specific  guidance  concerning  these  basic  points.   Labels  for  Education:  Lessons  Learned   Our  team  will  first  address  the  ending  of  Labels  for  Education  in  the  United  States.  This   program  was  brought  up  in  Dow’s  specification  sheet  as  a  similar  concept  to  Label  for  Zero   Hunger.  Campbell’s  Soup  Company  was  forced  to  wind  down  the  project  due  to  increasingly   declining  participation  rates  (FAQ,  2015).  While  the  brand  will  continue  to  support  the   alleviation  of  hunger  in  different  ways,  this  42  year  old  charity  will  no  longer  exist.  Steps  should   be  taken  to  avoid  a  similar  problem  with  Label  for  Zero  Hunger  down  the  road.  Our  team  has   two  main  recommendations.  First,  we  want  to  stress  the  importance  of  engaging  consumers  
  • 8. 7 online  with  an  informative  website  and  especially  active  social  media.  We  suggest  creating   Label  for  Zero  Hunger  accounts  for  the  three  most  popular  and  relevant  social  sites:  Facebook,   Twitter  and  Instagram.  Our  first  recommendation  to  gain  followers  and  truly  engage  consumers   would  be  to  create  a  hashtag  specific  to  the  program,  such  as  #labelforzerohunger.  Users  could   then  enter  into  some  kind  of  a  giveaway  lottery.  For  more  specific  example,  a  competition   could  be  created  for  consumers  to  Instagram  pictures  of  themselves  dropping  off  flexible  plastic   packaging.  Participants  would  be  instructed  to  use  a  specified  hashtag  and  randomly  selected   winners  would  then  be  awarded  goodie  bags  filled  with  products  packaged  in  recyclable,   flexible  plastic  material.  Once  the  program’s  pages  have  received  a  sizeable  following,  the  best   thing  to  do  would  be  to  consistently  tweet  and  share  information  in  varying  ways,  such  as   videos,  infographics  and  articles,  about  the  multiple  benefits  of  flexible  plastic  packaging.  Also,   we  suggest  spotlighting  the  real  people  who  benefit  from  the  label.  There  are  many   opportunities  for  highlighting  program  success  to  consumers:  reports  on  the  schools  that  have   recycled  the  most  plastic  of  the  month,  narratives  about  or  photography  of  the  communities   receiving  food  donations,  or  even  quotes  from  the  specific  people  who  have  been  fed  thanks  to   the  program.  These  are  the  ways  consumers  will  feel  they  have  helped  make  the  world  a  better   place  and  hopefully  it  will  incentivize  them  to  continue  to  participate  in  the  program.  Second,   our  team  recommends  tailoring  incentives  for  school  collection  to  kids.  Labels  for  Education   provided  important  school  supplies  and  materials,  but  those  are  not  necessarily  things  that   young  students  will  get  excited  about.  We  suggest  incorporating  rewards  such  as  fun  parties,  a   rented  bounce  house,  or  perhaps  even  new  play  equipment  made  from  recycled  flexible  plastic.  
  • 9. 8 With  dedication,  these  improvements  to  the  Labels  for  Education  model  should  reduce  the  risk   of  low  program  participation. Label  Placement  and  Design     In  the  following  paragraphs  we  will  make  recommendations  to  Dow  about  how  the   Label  for  Zero  Hunger  should  be  presented.  Our  first  step  in  label  placement  and  design  was  to   contact  the  Sustainable  Packaging  Coalition,  the  organization  responsible  for  developing  and   licensing  the  How2Recycle  label.    Program  manager  Kelly  Cramer  shared  her  tips  for  success   and  things  the  Sustainable  Packaging  Coalition  learned  with  the  How2Recycle  program.  First,   we  learned  that  to  use  the  How2Recycle  label,  there  are  many  requirements.  License   agreements  are  required  for  companies  to  use  this  label  and  the  contract  negotiations  can  be   quite  complex.  Ms.  Cramer  emphasized  the  importance  of  developing  an  extremely  strong   value  proposition  that  will  convince  companies  to  give  up  more  space  on  their  packaging  for  an   additional  label.  Second,  researching  government  regulations  about  food  packaging  labels,  such   as  those  from  the  Federal  Trade  Commission,  will  be  vital  in  developing  a  viable  label.  The  most   relevant  set  of  specifications,  the  Federal  Trade  Commission's  Green  Guides,  stress  that   environmental  claims  on  packaging  cannot  be  deceptive  to  consumers.  The  How2Recycle  label   was  designed  to  be  in-­‐line  with  all  federal  regulations.  Another  aspect  of  concern  to  Ms.  Cramer   was  that  there  should  be  no  competing  mobius  loops  or  recycling  information  on  the  same   packaging.  This  may  be  an  issue  as  consumers  will  need  an  explanation  of  this  new  Label  for   Zero  Hunger  and  will  not  be  able  to  find  it  on  the  packaging  itself.  This  means  it  will  be  very   important  to  develop  a  promotional  strategy  to  convey  the  program  purpose,  most  likely  via   website,  social  media,  advertisements  and/or  in-­‐store  promotions.  Finally,  Ms.  Cramer  had  
  • 10. 9 some  summary  points  to  leave  us  with.  She  explained  that  the  logistics  for  plastic  collection   infrastructure  is  of  great  importance  in  planning  a  program  like  this,  which  is  a  topic  we  discuss   in  section  4  of  this  report.  Also,  the  arguments  for  brands  to  give-­‐up  more  packaging  space  for   the  label  must  be  quite  persuasive  and  different  from  the  How2Recycle  label,  which  are  issues   we  discuss  in  section  5  of  this  report.     The  Federal  Trade  Commission  operates  to  protect  consumers  from  exploitation  by   business  entities.  The  Green  Guides  were  created  to  specifically  address  the  manipulative  use   of  false  or  non-­‐meaningful  environmental  claims  that  marketers  may  employ  to  increase  sales   of  a  normal  product.  The  guides  apply  to  any  form  of  advertising  or  labeling  which  makes  claims   about  environmental  characteristics  of  the  product  or  packaging,  such  as  brand  names,   depictions,  logos,  symbols,  etc  (Guides  for  the  Use  of  Environmental  Marketing  Claims).  These   guides  require  thorough  consumer  research  into  perceptions  that  may  be  logically  reached   upon  exposure  to  the  marketing  message.  According  to  the  Green  Guides,  “Marketers  must   ensure  that  all  reasonable  interpretations  of  their  claims  are  truthful,  not  misleading,  and   supported  by  a  reasonable  basis  before  they  make  the  claims...Such  evidence  consists  of  tests,   analyses,  research,  or  studies  that  have  been  conducted  and  evaluated  in  an  objective  manner   by  qualified  persons  and  are  generally  accepted  in  the  profession  to  yield  accurate  and  reliable   results.”    The  Label  for  Zero  Hunger  program  will  need  to  collect  the  evidence  and  campaign   before  implementation,  to  ensure  it  is  not  unintentionally  deceptive.  If  the  Federal  Trade   Commission  finds  a    claim  to  violate  their  regulations  ,  they  will  pursue  legal  action,  which  will   lead  to  bad  press  and  brand  image  issues.  There  are  four  general  principles  of  particular   interest  for  our  project.  First,  the  qualifications  and  disclosures  of  the  item  should  be  clear.  
  • 11. 10 Second,  a  claim  should  clearly  specify  whether  it  refers  to  the  product,  the  packaging  or  a   portion  of  one  of  the  two.  Third,  the  claim  must  be  honest  to  the  true  environmental  aspect   being  promoted.  Finally,  if  comparative  claims  are  made,  they  must  be  substantiated  and   straightforward  for  consumers.  With  this  knowledge  of  the  Green  Guides  and  the  help  of  the   Sustainable  Packaging  Coalition,  our  team  was  able  to  continue  the  design  process  of  the  Label   for  Zero  Hunger.            When  our  team  got  the  project  specifications  from  Dow,  we  immediately  began   brainstorming  ideas  for  label  designs,  including  utilizing  cutlery  to  create  a  unique  mobius  loop   (Figure  4)  and  a  food  graphic  (Figure  5)  to  strongly  associate  the  program  with  food  waste   reduction.  However,  after  speaking  with  the  Sustainable  Packaging  Coalition  representative  and   researching  governmental  regulations,  we  found  that  these  designs  are  not  ideal.  Instead  we   recommend  a  very  simple  text-­‐based  label  that  displays  the  program  name,  perhaps  a   recognizable  icon  and  directs  consumers  to  an  instructive,  engaging  website.  This  would  be   similar  to  the  Labels  for  Education  small  format  style  (Figure  6),  which  is  useful  for  packages   with  limited  space  and  for  companies  who  are  unwilling  to  add  larger  options.  When  allowable,   Labels  for  Education  implements  larger  and  more  informative  labels  (Figure  7),  which  Label  for   Zero  Hunger  could  also  implement.  Additionally,  there  are  varied  ways  that  the  local  elements   can  be  arranged  and  combined  to  fit  tight  spaces  (Figure  8).  Our  team  thinks  that  this   adaptability  will  be  important  for  plastic  packaging  items  especially,  and  Labels  for  Education’s   system  can  serve  as  an  effective  model  in  this  regard.  Though  Labels  for  Education  is  different,   requiring  consumers  to  cut  out  the  label  with  the  barcode,  we  think  the  basic  design  concepts   are  applicable.    
  • 12. 11 Figure  4:  Brainstormed  Label  Design  Idea Figure  5:  Brainstormed  Label  Design  Idea  #2    
  • 13. 12 Figure  6:  Labels  for  Education,  Small  Formats.   Figure  7:  Labels  for  Education,  Large  Format.                      
  • 14. 13 Figure  8:  Labels  for  Education  Design  Variations.   Our  team  created  three  sample  labels  which  incorporated  three  main  characteristics:   legible  font,  clean  lines  and  no  competing  recycling  information  (Figures  9-­‐11).  When  showing   several  consumers  these  images  and  asking  about  their  perceptions,  we  were  able  to  learn  that   the  color  option  was  most  preferred  (Figure  9).  Interviewees  said  it  was  more  noticeable,  it   popped  and  even  claimed  they  would  be  interested  to  know  what  it  means.  They  said  it  would   be  especially  interesting  if  it  were  near  the  How2Recycle  label.  However,  it  is  important  to   consider  that  color  labels  may  not  be  viable  on  some  of  the  basic  flexible  plastic  packaging  
  • 15. 14 items,  such  as  air  pillows  in  shipping  boxes.  For  these  issues  we  suggest  creating  a  version  that   could  be  printed  in  color  or  black  and  white. Figure  9:  Label  Recommendation  #1.   Figure  10:  Label  Recommendation  #2. Figure  11:  Label  Recommendation  #3.   Post-­‐Consumer  Collection     Part  of  our  assignment  from  Dow  was  to  figure  out  the  logistics  to  the  Label  for  Zero   Hunger  program.  The  parts  we  focused  on  were  how  to  measure  the  incoming  flexible  
  • 16. 15 packaging,  where  will  the  drop  off  centers  be  located,  who  will  measure  the  plastic,  and  who   will  recycle  all  of  it.   First,  we  needed  to  find  the  best  way  to  measure  the  incoming  flexible  plastic.  The  two   possible  strategies  we  came  up  with  were  weighing  the  plastic  or  scanning  printed  bar-­‐codes  on   the  plastic.  After  much  deliberation,  we  came  to  the  conclusion  that  weighing  the  plastic  is  a   better  option.  Because  the  plastic  is  able  to  bend  as  much  as  it  does,  scanning  it  could  be  a   cumbersome  process.  The  plastic  may  not  lay  flat  and  the  scanner  may  not  notice  the  piece  of   plastic,  or  the  plastic  may  tear  wear  the  barcode  is,  and  then  it  could  not  be  taken  into  account.   The  reason  we  thought  a  barcode  might  be  a  good  idea  is  because  that  is  what  the  Labels  for   Education  did.  We  were  told  to  slightly  model  our  project  off  of  the  Labels  for  Education  so  we   thought  we  should  consider  their  collection  technique.  (FAQ’s,  2015).  However,  we  believe  it  is   more  difficult  to  scan  plastic.  Weighing  the  plastic  is  simple  because  it  does  not  matter  if  it  is   torn  or  damaged,  it  can  still  be  recycled.   We  then  needed  to  find  out  where  people  will  drop  off  their  plastic.  There  are  two   possible  drop-­‐off  locations,  the  first  being  retailers.  Many  retailers  already  have  flexible   packaging  drop-­‐off  bins  in  their  stores  so  as  long  as  they  are  willing  to  participate  in  the  Label   for  Zero  Hunger  initiative,  it  will  not  be  difficult  to  collect  from  retailers.  The  other  option  is   schools.  The  school  drop-­‐off  program  will  almost  act  as  a  subset  of  the  retailer  drop-­‐off   program.  We  are  thinking  that  children  will  drop  off  the  plastic  at  their  schools  for  prizes,  and   then  a  designated  staff  member  would  take  the  plastic  to  a  participating  retailer.  So,  although   the  children  will  be  taking  their  plastic  to  school,  the  final  stop  for  the  plastic  before  being   recycled  will  always  be  the  retailer.  It  is  worth  noting  that  a  recycling  company,  Trex,  has  a  
  • 17. 16 similar  school  recycling  program.  The  schools  collect  plastic,  and  then  a  staff  member  weighs   the  plastic  and  drops  it  off  at  a  participating  retailer  (Trex®  Recycling  Programs,  2016).  We  are   thinking  it  might  be  possible  to  partner  with  Trex  and  then  run  their  school  recycling  program  in   tandem  with  them.   The  next  logistical  component  of  the  program  is  who  will  weigh  the  plastic.  For  retailers,   we  were  torn  between  having  an  employee  at  the  drop  off  locations  weigh  the  plastic  or  have   the  recycler  weigh  the  plastic.  If  the  program  was  set  up  for  an  employee  to  weigh  the  plastic,   the  program  would  need  to  create  a  website  where  each  retailer  would  record  the  amount  of   plastic  that  was  recycled.    Issues  that  could  arise  from  this  strategy  are  that  an  employee  could   misinput  or  forget  to  weigh  the  plastic  before  it  gets  recycled.  However,  a  benefit  of  every   single  retailer  reporting  the  weights  separately  is  that  we  would  be  able  to  see  locations  with   high  and  locations  with  low  recycling  rates.  This  could  help  the  program  target  where  they  need   to  advertise  more.  The  other  possibility  is  the  recycler  weighing  the  plastic.  Benefits  of  the   recycler  weighing  the  plastic  are  that  it  can  all  be  done  in  one  place,  and  one  number  could   recorded.  As  the  flexible  packaging  rolls  into  the  recycling  plant,  it  could  be  weighed.  A   downside  to  this  is  the  program  might  not  be  able  to  see  what  locations  had  the  most  plastic   dropped  off.  Also,  we  have  determined  that  weighing  the  plastic  at  schools  will  purely  be  for   incentive  purposes.  The  only  reason  the  schools  will  weigh  the  plastic  is  so  they  can  report  a   number  back  to  the  program  to  earn  prizes.  Because  the  designated  staff  member  will  drop  off   the  plastic  at  a  retailer,  schools  reporting  the  weight  for  food  donation  purposes  would  cause   the  plastic  to  be  counted  for  twice.  It  would  be  reported  once  at  the  school  and  once  at  the   retailer,  and  the  program  would  be  paying  for  plastic  that  is  not  there.
  • 18. 17   The  next  part  of  post-­‐consumer  collection  we  needed  to  figure  out  was  who  would   collect  and  recycle  the  plastic.  After  research,  we  have  two  viable  recycler  options,  Trex  and   Novolex.  Large  companies  like  Target,  Kohl’s,  and  Whole  Foods  are  in  a  partnership  with  Trex   (Participating  Film  and  Bag  Recycling  Partners).  They  collect  the  plastic,  recycle  it,  and  then  turn   it  into  composite  decking,  benches,  and  things  of  that  nature  (Trex®  Recycling  Programs,  2016).   Novolex  is  the  other  possible  recycler.  They  offer  a  program  called  Bag2Bag  that  aims  to  recycle   plastic  bags,  film,  and  wraps  and  turn  them  into  new  plastic  bags  (Bag-­‐2-­‐Bag®,  2015).  The   biggest  retailer  they  collect  from  is  Kroger  (Barnes,  2015).  We  believe  both  companies  are  great   options  because  they  already  collect  flexible  packaging  at  some  of  the  country’s  largest   retailers.  Because  people  visit  those  stores  frequently,  there  is  a  chance  that  people  would  form   a  pattern  of  recycling  their  plastic  weekly  (Bag-­‐2-­‐Bag®,  2015).   Something  that  would  be  very  important  to  the  program  sponsors  is  how  much  this   program  would  cost  in  terms  of  the  amount  of  money  sponsors  would  have  to  donate  to  a   hunger  organization  per  pound  of  plastic.  To  give  the  companies  some  figures,  we  did  some   research  on  how  much  the  plastic  weighs.  Although  there  was  not  research  on  all  sorts  of   flexible  packaging,  we  did  find  information  on  plastic  bags.  One  plastic  bag  weighs  about  5.5   grams  or  0.012  pounds  (Hellman).Roughly  100  billion  plastic  bags  are  consumed  in  the  United   States  per  year  (Gamerman,  2008).  Less  than  one  percent  of  those  bags  are  ever  recycled   (Waste  and  Recycling  Facts).  If  the  Label  for  Zero  Hunger  program  could  help  raise  the  amount   being  recycled  to  5%,  60,000,000  pounds  of  plastic  bags  would  be  recycled  (Hellman).  The   following  calculations  are  possible  prices  per  pound,  and  how  much  money  that  would  be  in   total:
  • 19. 18 ● $0.01/lbs  *  60,000,000  lbs  =  $600,000   ● $0.005/lbs  *  60,000,000  lbs  =  $300,000   ● $0.001/lbs  *  60,000,000  lbs  =  $60,000     We  are  not  sure  of  a  budget  for  this  program,  so  we  thought  it  would  be  best  to  lay  out  some   estimates.  Bear  in  mind,  this  does  not  include  the  cost  of  marketing,  advertising,  and  any   possible  logistical  cost.  In  addition,  a  partnership  among  companies  and  organizations  could   lower  the  cost  to  each  participant. Value  Proposition   When  looking  to  create  a  value  proposition,  we  want  to  be  able  to  show  brand  owners   that  Label  for  Zero  Hunger  is  not  only  good  for  people  and  the  planet,  but  good  for  profit  as   well.    Nielsen,  a  leading  global  market  research  firm,  conducted  a  study  between  February  17   and  March  7  of  2014  polling  nearly  30,000  consumers  across  60  different  countries  to  figure  out   just  how  much  consumers  cared  about  companies’  Corporate  Social  Responsibility  policies.    The   Nielsen  Global  Survey  on  Corporate  Social  Responsibility  showed  that,  “fifty-­‐five  percent  of   global  online  consumers  across  60  countries  say  they  are  willing  to  pay  more  for  products  and   services  provided  by  companies  that  are  committed  to  positive  social  and  environmental   impact”  (Adams,  2014).    Nielsen  also  notes  that  52  percent  of  global  respondents  claim  their   purchase  decisions  are  significantly  dependent  on  the  packaging  and  admit  to  checking  the   labeling  before  buying,  “to  ensure  the  brand  is  committed  to  positive  social  and  environmental   impact”  (Adams,  2014).    In  other  words,  adding  Label  for  Zero  Hunger  to  products  would  not  go   unnoticed  as  52  percent  of  global  respondents  admit  to  specifically  seeking  out  claims  to   positive  social  and  environmental  impacts  on  packaging  alone.    
  • 20. 19 While  it  is  clear  that  consumers  do  take  notice  of  the  social  and  environmental  focuses   of  companies,  it  is  important  to  determine  whether  or  not  actual  sales  are  affected  as  well.    Not   only  did  Nielsen  look  into  consumers’  thoughts  and  feelings  towards  companies’  CSR  but  also   analyzed  sales  data  as  well.    According  to  Nielsen,  “The  results  from  a  March  2014  year-­‐over-­‐ year  analysis  show  an  average  annual  sales  increase  of  two  percent  for  products  with   sustainability  claims  on  the  packaging  and  a  lift  of  five  percent  for  products  that  promoted   sustainability  actions  through  marketing  programs”  (Adams).    In  other  words,  brand  owners   who  incorporate  the  Label  for  Zero  Hunger  marketing  program  into  their  companies  and   products  can  predict  an  average  annual  sales  increase  of  about  five  percent  according  to  the   Nielsen  retail  sales  data  that  was  collected.    When  moving  forward  with  the  Label  for  Zero   Hunger  program,  it  is  anticipated  that  the  brand  owners  that  the  program  will  approach  first   are  those  who  have  already  incorporated  the  How2Recycle  label  into  their  products.    Ideally,   these  brand  owners  have  already  seen  increase  in  sales  on  products  with  the  How2Recycle   label  due  to  the  sustainable  nature  of  the  packaging,  and  the  incentive  of  an  estimated  3%   increase  in  sales  with  the  addition  of  the  Label  for  Zero  Hunger  to  their  products  will  hopefully   be  evident. Another  aspect  of  the  Label  for  Zero  Hunger  program  to  promote  to  brand  owners  is   that  there  is  no  risk  of  falling  into  the  trap  of  green  washing  by  implementing  this  marketing   program.    Because  the  Sustainable  Packaging  Coalition  is  responsible  for  the  How2Recycle   label,    it  is  also  the  avenue  DOW  has  chosen  to  pursue  when  it  comes  to  label  design.    The   Sustainable  Packaging  Coalition  has  extensive  knowledge  on  the  Federal  Trade  Commission’s   Green  Guides  and  working  with  the  SPC  on  a  potential  label  will  eliminate  the  risk  of  violating  
  • 21. 20 any  government  regulations  by  making  any  environmental  claims  that  will  be  deceptive  to   consumers.    By  adding  the  Label  for  Zero  Hunger  to  their  products,  brand  owners  are  given  the   unique  opportunity  of  being  able  to  promote  their  involvement  in  social  and  environmental   issues  to  consumers  without  having  to  take  the  time  to  research  any  potential  violations  of   government  regulations. Partnerships     The  purpose  of  this  program  is  to  reduce  waste  and  reduce  hunger  simultaneously.  The   reducing  hunger  portion  will  be  done  through  partnerships  with  food  banks  or  a  larger  hunger   organization.  We  contacted  food  banks  all  across  the  nation  and  had  a  few  respond  back  to  us.   The  food  banks  that  expressed  interest  in  becoming  partners  with  the  Label  for  Zero  Hunger   program  are  the  Community  Food  Bank  of  New  Jersey,  the  Food  Bank  for  Central  and  Northeast   Missouri,  and  the  Los  Angeles  Regional  Food  Bank.  We  are  thinking  the  food  banks  who  never   emailed  us  back  either  looked  over  us  because  we  are  students  or  forgot  to  email  us  back.   However,  we  believe  that  since  the  food  banks  who  did  respond  are  spread  out  throughout  the   United  States,  the  program  could  become  partners  with  almost  any  food  bank.  An  idea  we  had   is  that  the  program  sponsors  will  donate  in  areas  where  they  operate  in.  The  program  could   establish  a  partnership  with  a  food  bank  in  every  state  it  operates  in,  and  then  donate  to  one  of   those  food  banks  every  month.  Another  option  is  the  program  not  donating  to  local  food  banks,   and  instead  donating  to  a  larger  umbrella  organization  for  food  banks  called  Feeding  America.   We  contacted  Feeding  America,  and  they  replied  that  they  do  take  part  in  corporate   partnerships.  Charles  emailed  us  from  the  email  address   causemarketinginquiry@feedingamerica.org  and  said:
  • 22. 21 If  Dow  was  specifically  interested  in  a  national  program,  Feeding  America  will  consider   engaging  in  a  cause  marketing  partnership,  in  which  consumers  are  encouraged  to   either  make  a  donation  or  take  an  action  that  will  trigger  a  donation.    Contracted   partnership  does  include  use  of  the  Feeding  America  logo  and  branding/recognition   opportunities.    Organizations  interested  in  participating  nationally  are  typically  required   to  commit  to  a  minimum  financial  donation  of  $150,000  for  a  program  lasting  on   average  three  to  six  months,  and  no  longer  than  one  year  at  a  time.  The  business  or   organization  must  have  been  in  market  for  more  than  one  full  calendar  year.  Attached   are  the  Feeding  America  cause  marketing  guidelines  for  your  reference. The  attachment  Charles  referenced  explains  what  is  is  required  of  companies  in  a  partnership   with  Feeding  America,  and  what  companies  can  expect  out  of  a  partnership.  It  is  listed  below.                      
  • 23. 22 Figure  12:  Partnership  Terms              
  • 24. 23 Figure  13:  Guidelines Dow  wanted  to  possibly  work  with  the  United  Nations  Zero  Hunger  Challenge  program.   An  employee  of  the  United  Nations  named  Ashley  Braxtrom,  ashley.baxstrom@undp.org,   responded  to  our  email  with  information  regarding  the  Zero  Hunger  Challenge.  In  a  particularly   important  portion  of  her  email  she  said: First,  for  information:  the  Zero  Hunger  Challenge  (ZHC)  does  not  engage  in  partnerships   with  any  organization.  It  was  issued  as  a  call-­‐to-­‐action  by  the  UN  Secretary-­‐General  in   2012;  it  communicates  the  importance  of  food  security,  nutrition  and  sustainable  food   systems  to  delivering  on  the  sustainable  development  goals;  and  it  urges  all   stakeholders  to  commit  to  specific  actions  that  will  contribute  to  a  sustainable  end  to  
  • 25. 24 hunger  and  malnutrition  in  our  lifetime.  Individuals  may  support  the  Challenge  by   pledging  to  take  action  in  their  own  daily  life,  and  engaging  with  us  on  social  media.   Businesses  and  civil  society  organizations  commit  to  advocate  for  zero  hunger,  and  work   to  make  a  difference  in  their  own  sphere  of  influence;  they  are  urged  to  make  smart,   measurable,  time-­‐bound  commitments  to  actions  that  will  have  a  tangible  positive   impact;  to  undertake  transformative  change  in  ways  of  working;  etc. This  is  important  because  it  tells  us  that  the  United  Nations  Zero  Hunger  Challenge   cannot  partner  with  any  company,  and  the  program  should  not  spend  any  more  time  looking   into  partnerships  with  them.  Like  she  mentioned,  companies  can  still  support  the  Zero  Hunger   Challenge  by  advocating  for  zero  hunger.  However,  a  partnership  is  fruitless.   We  looked  into  Campbell’s  Soup  Company  as  a  possible  brand  owner  partnership.  We   chose  this  company  specifically  because  it  was  the  founder  of  Labels  for  Education  and  they   have  a  Campbell  Foundation,  an  organization  dedicated  to  social  change  and  improvement.  As   they  are  obviously  investing  in  corporate  responsibility,  it  would  not  be  out  of  character  to  work   with  the  program  on  this  social  and  environmental  cause.  We  received  what  appeared  to  be  an   automated  reply  from  campbellsoup@cybercrs.net: Each  year,  {i  Campbell  Soup  Company}  and  our  Campbell  Soup  Foundation  receive   thousands  of  requests  for  donations  of  funds  and  products.  While  we  would  like  to   contribute  to  every  worthy  cause,  our  funding  is  limited  to  organizations  that  are  positively   impacting  the  development  of  healthy  communities  where  Campbell  has  operations  in  the   U.S.,  with  a  particular  focus  on  community  well-­‐being,  youth  empowerment,  and  economic   sustainability.
  • 26. 25 To  learn  more  about  funding  opportunities,  please  visit  the  {i  Campbell  Soup}  Foundation   website  by  clicking  here.  You’ll  find  information  on  funding  cycles,  eligible  institutions,  and   criteria  for  consideration,  as  well  as  access  to  the  grant  application  portal. The  {i  Campbell  Soup}  Foundation  does  not  provide  product  donations.  Instead,  Campbell   directs  its  product  donations  to  Feeding  America,  our  nation’s  largest  food  bank  network,   and  its  more  than  200  member  organizations.  If  you’re  seeking  a  product  donation,  please   click  here  for  Feeding  America  Food  Bank  Locator  to  find  a  participating  organization  close   to  you.   In  regards  to  contacting  brands  to  partner  with,  we  have  gleaned  the  importance  of  finding  a   real  person  to  speak  with  and  who  will  listen  to  our  proposal  with  an  open  mind.  Based  on  this   encounter,  there  may  be  barriers  regarding  who  is  the  right  person  to  talk  to.  However,   hopefully  the  Sustainable  Packaging  Coalition  will  be  able  to  share  the  people  they  connected   with  to  implement  the  How2Recycle  label.     When  looking  into  the  feasibility  of  implementing  collection  sites  in  schools,  we  decided   to  contact  Holy  Spirit  School  in  Columbus,  as  they  had  been  a  participant  in  the  Labels  for   Education  program.    A  woman  who  worked  in  the  administrative  office  was  in  charge  of  the   program  and  was  happy  to  discuss  with  our  team  how  the  Labels  for  Education  program   worked.    She  told  us  that  the  program  was  relatively  simple  for  the  school  as  they  collected  the   accepted  labels  and  sent  them  into  Labels  for  Education  and  received  points  that  could  be  used   to  purchase  various  supplies  for  their  school.    As  the  Labels  for  Education  program  was  easy  to   implement  within  schools  we  concluded  that  setting  up  collection  sites  for  the  Label  for  Zero   Hunger  program  would  be  equally  as  feasible  and  that  schools  would  be  great  organizations  to  
  • 27. 26 partner  with.     Conclusion In  conclusion,  the  four  objectives  that  we  attempted  to  accomplish  throughout  this   project  have  evolved  into  four  final  recommendations  for  Dow.    First,  we  recommend  that  Dow   continues  to  work  with  the  Sustainable  Packaging  Coalition  on  a  label  design  that  both  parties   agree  on.    The  SPC  has  been  extremely  helpful  throughout  our  project  and  has  extensive   knowledge  on  the  FTC  guidelines.    By  continuing  to  work  with  the  SPC  on  a  label  design,  not   only  Dow,  but  brand  owners  as  well,  will  not  have  to  worry  about  violating  any  government   regulations  in  regards  to  green  washing.    Second,  we  recommend  that  Dow  continue  to  pursue   both  schools  and  retailers  as  feasible  collection  sites  for  the  recycled  flexible  plastic  packaging.     Many  retailers  already  have  bag  collection  sites  in  place  and  schools  involved  in  the  Labels  for   Education  program  are  familiar  with  a  system  similar  to  the  one  DOW  would  be  looking  to   implement.    Therefore  it  is  our  recommendation  that  Dow  begin  by  contacting  schools  and   retailers  that  already  have  similar  collection  systems  in  place  and  use  them  as  a  test  market  to   determine  whether  or  not  this  method  of  post  consumer  collection  is  acceptable.    Third,  we   recommend  that  Dow  contact  potential  partners  once  the  Label  for  Zero  Hunger  program  is   more  detailed  and  planned  out.    Due  to  the  responses  we  received  from  multiple  potential   partners,  we  can  conclude  that  the  initial  interest  in  partnering  with  Dow  on  this  program  is   there  but,  because  this  program  is  in  the  very  early  stages  of  development,  we  were  unable  to   receive  any  concrete  commitments.    Lastly,  we  recommend  that  Dow  stress  to  brand  owners   that  the  Label  for  Zero  Hunger  program  is  not  only  good  for  people  and  the  planet  but  is  good   for  profit  as  well.    By  providing  brand  owners  with  empirical  evidence  that  the  Label  for  Zero  
  • 28. 27 Hunger  program  is  good  for  business,  we  believe  that  it  will  be  extremely  difficult  for  brand   owners  to  find  reasons  not  to  include  this  label  on  their  products.    We  also  recommend  that   Dow  begin  by  approaching  brand  owners  that  already  have  incorporated  the  How2Recycle  label   on  their  products  as  they  probably  are  more  focused  on  sustainability  than  other  brand  owners   might  be.    We  also  hope  that  these  brand  owners  will  have  seen  some  form  of  a  sales  increase   already  due  to  their  sustainable  packaging,  as  predicted  by  the  Nielsen  study,  and  would   therefore  be  more  inclined  to  more  deeply  engage  with  Dow’s  marketing  program.   Contributions Spring As  project  team  leader,  I  was  primarily  responsible  for  communications  with  Dr.  Han  Zhang  and   other  team  members  to  coordinate  meetings  and  reserve  locations.  Secondly,  I  researched  the   Labels  for  Education  program  and  applied  those  lessons  to  various  aspects  of  this  project.  Also,  I   conducted  secondary  research  for  the  label  design  and  placement  objective,  which  included   learning  about  federal  regulations  and  communicating  with  Kelly  Cramer  from  the  Sustainable   Packaging  Coalition.  Additionally,  I  created  two  of  the  sample  labels  and  collected  the   comparison  model.  Finally,  I  contributed  to  the  partnership  objective  by  contacting  Campbell’s   Soup  Company  about  a  possible  partnership.   Cassidy My  main  contributions  dealt  with  post-­‐consumer  collection  and  partnerships.  With  post-­‐ consumer  collection,  I  researched  the  possible  recycling  firms  we  could  work  with,  the  possible   costs  of  donating  money,  the  mode  of  measuring  the  incoming  plastic,  and  came  up  with  pros  
  • 29. 28 and  cons  for  a  retailer  weighing  the  plastic  vs.  the  recycling  company.  When  it  comes  to   partnerships,  I  emailed  many  food  banks,  Feeding  America,  and  the  UN  Zero  Hunger  Project.  I   also  designed  the  third  Label  for  Zero  Hunger  label. Jillian In  this  project,  I  focused  primarily  on  researching  and  creating  the  value  proposition  to  promote   to  brand  owners  the  benefits  of  participating  in  the  Label  for  Zero  Hunger  program.    I  also   helped  contribute  to  brainstorming  ideas  for  the  label  design  and  gathered  preliminary   consumer  reactions  to  the  designs  of  the  labels.    I  also  reached  out  to  Holy  Spirit  School  about   how  the  Labels  for  Education  program  worked  and  whether  or  not  DOW  could  implement  a   similar  program  in  schools.    I  also  helped  research  potential  partnerships  who  Cassidy  then   proceeded  to  contact.
  • 30. 29 References Adams,  A.  (2014,  June  17).  Global  Consumers  are  Willing  to  Put  Their  Money  Where  Their  Heart     is  When  it  Comes  to  Goods  and  Services  from  Companies  Committed  to  Social     room/2014/global-­‐consumers-­‐are-­‐willing-­‐to-­‐put-­‐their-­‐money-­‐where-­‐their-­‐heart-­‐is.html   Bag-­‐2-­‐Bag®.  (2015).  Retrieved  April  25,  2016,  from  http://novolex.com/sustainability/bag-­‐2-­‐bag   Barnes,  J.  (2015,  July  1).  Novolex  exec:  Plastic  bag  industry  'is  about  sustainability'  Retrieved     April  25,  2016,  from  http://www.wastedive.com/news/novolex-­‐exec-­‐plastic-­‐bag-­‐   industry-­‐is-­‐about-­‐sustainability/401514/   Environmental  Marketing.  (n.d.).  Retrieved  April  25,  2016,  from  https://www.ftc.gov/tips-­‐   advice/business-­‐center/advertising-­‐and-­‐marketing/environmental-­‐marketing     FAQ's.  (2015).  Retrieved  April  25,  2016,  from  http://www.labelsforeducation.com/About-­‐the-­‐   Program/FAQs   F.  (n.d.).  Guides  for  the  Use  of  Environmental  Marketing  Claims.  Retrieved  from     https://www.ftc.gov/sites/default/files/attachments/press-­‐releases/ftc-­‐issues-­‐revised-­‐   green-­‐guides/greenguides.pdf   Gamerman,  E.  (2008,  September  26).  An  Inconvenient  Bag.  Retrieved  April  25,  2016,  from   http://www.wsj.com/articles/SB122238422541876879  Hellman,  A.  (n.d.).  Plastic  Bags:  To  Recycle  or  Not:  Essential  Answer.  Retrieved  April  25,  2016,   from  https://alumni.stanford.edu/get/page/magazine/article/?article_id=30162     Participating  Film  and  Bag  Recycling  Partners.  (n.d.).  Retrieved  April  25,  2016,  from     https://s7d4.scene7.com/is/content/Trex/trex-­‐grocery-­‐stores-­‐participating-­‐in-­‐plastic-­‐   film-­‐recyclingpdf.pdf  
  • 31. 30 T.  (n.d.).  Participating  Film  and  Bag  Recycling  Partners.  Retrieved  from   https://s7d4.scene7.com/is/content/Trex/trex-­‐grocery-­‐stores-­‐participating-­‐in-­‐plastic-­‐   film-­‐recyclingpdf.pdf    Trex®  Recycling  Programs.  (2016).  Retrieved  April  25,  2016,  from     http://www.trex.com/recycling/recycling-­‐programs/     Waste  and  Recycling  Facts.  (n.d.).  Retrieved  April  25,  2016,  from   http://www.cleanair.org/program/waste_and_recycling/recyclenow_philadelphia/waste_ and_recycling_facts  Where  Do  All  Those  Recycled  Grocery  Bags  Go?  (n.d.).  Retrieved  April  1,  2016,  from     http://www.ashireporter.org/HomeInspection/Articles/Where-­‐Do-­‐All-­‐Those-­‐Recycled-­‐     Grocery-­‐Bags-­‐Go-­‐/150