Md. Javed Miandad has over 4 years of experience as a Customer Support Executive maintaining and troubleshooting Caterpillar equipment. He currently works as a Maintenance Supervisor overseeing excavators, dozers, loaders, compactors, and tippers. He has extensive experience servicing engines, transmissions, hydraulics and electrical systems. He is a certified technician for Caterpillar, Simpson engines, and Hindustan transmissions. He holds diplomas in Mechanical Engineering and B.Tech in Mechanical Engineering.

1. RESUME
Md.Javed Miandad
Address – Vill.+p.o- Kurhmun, Dist.-Burdwan, pin-713102, West Bengal
E-mail –javed.til@gmail.com
Phone no. - (res.) +919475452098 ~ Mobile No: +919851992812
Career Objective: Looking for a long term career as maintenance and
troubleshooting engineer in Industry.
Professional Experiences:
Portfolio Preview
• Around four years of experience with large fleet of CATERPILLAR
equipments as Customer Support Executive in TRACTORS INDIA PVT.
LIMITED.
Experience in Service:
• Maintenance and Troubleshooting of CATERPILLAR machines –
2021Z bar & BS-III Engine(KIRLOSKAR) fitted Wheel Loader, 424-
I,424B,420D Backhoe Loader,120H , K2Q &K Motor Grader,973,973D
Track loader,CS533E Soil compactor, CB534D Roller, 320D,325D
excavator,938F Wheel Loader, Scheduled Maintenance &
Troubleshooting on Engines 3054C, C-7,C-9 etc.
• Customer Complaint: Resolution of All Complaints of JHARKHAND
AREA.
• Schedule Maintenance and timely collection of S.O.S(Schedule Oil
Sampling) sample for oil analysis and on the basis of that prepare
report to communication with customer for the reduction of downtime
and MTTR(Mean Time To Repair).
• From Work Order/Standard Work order creating to job Invoicing ,Labor
Entry, Service Billing, SIMS Entry,PIP(Product Improvement
Programme) & PSP(Product Support Programme) Job Prepare
through D.B.S (Dealer Business System)(IBM).
• Access to,SIS,SIMS Report entry in Corporate Web Security through
Apdnet .
• Prepare CTS – Custom Track Service report, Commissioning of New
Machines and perform AMC job of all types of CAT machines.
• Preparation of Field Technical Information Report. And forecasting of
parts needed for Preventive Maintenance.
• Responsible for proper warranty administration of the dealership.
Monitoring parts consumption in the workshop & ensuring stock level
at dealerships and at Site support.
• Customer Retention Activities: - Customer engagement activities,
Customer meet etc. to fulfill customer desire as well as to achieve
Customer satisfaction.
• Prepare ET(Electronic Technician) Report from all ECM(Electronic Control
Module) of all CAT make Machines.
• Able to understand Hydraulic as well as Electrical circuit diagram.

2. • Responsible for Increase of After sales service and achieve the
dealership Service Business Targets.
• Successfully overhauled Transmission(TT22221-1 & CLBT754),
Engine(S440 Simpson), Differential Housing, Planetary Housing, Final
Drive(Chain-Sprocket) of Motor Grader, Axle Housing(Front & Rear)
etc.
PRESENT STATUS:
Recently I’m working in Bengal Natural Resources Pvt. Ltd. As a
Maintenance Supervisor of Excavator(VOLVO,TATA HITACHI),
Dozer(KOMATSU,BEML),Loader(H.M),Soil Compactor(I.R),TIPPER(VOLVO).
Achievements:
● Successfully completed the courses & requirements from College of
Marketing, CATERPILLAR UNIVERSITY as SALES PROFESSIONAL
June11,2011.
• Successfully completed CAD using AUTOCAD & AUTOLISP at Central
Tool Room & Training Centre, Govt. of India Society from 04.01.2013
to 02.02.2013.
• Certified from Simpson & Co. Ltd. For attending S440 Engine Training at
Product Training Centre, Sembium, Chennai from 23/11/2009 to
27/11/2009.
• Certified from AVTEC LTD. For successfully completed a course
of.instruction on HINDUSTAN TRANSMISSION MODEL CLBT-754 & TT-
2221 at Power Product Division from 22/06/2010 to 26/06/2010.
Academic qualification –
1. 10 th pass from Kurhmun High School in 2003 With 81.13% marks.
2. 12th
passed from Kurhmun High School in 2005 with 62.7% marks.
Technical Qualification –
• Diploma In Mechanical Engineering with 71.3% marks in the year 2008.
• B.TECH. in Mechanical engineering with 7.56 grades(68%) in the year 2015.
Project Report On: - Double Jaw Bench Vice.
Personal information –
• Father’s name – Md.Saifullya
• Date of birth–18/04/1988
• Hobby- Playing Carom & Chess& Listening Music.
• Language known-English, Hindi, Bengali
• Marital Status- Single
• Religion- Muslim
• CTC: 2.99 Lacks/Annum(Past)
• PRESENT CTC: 2.04 LACKS/ANNUM

3. COMMITMENT- I MR MD.JAVED MIANDAD WILL APPLY 100%
EFFICIENCY IN YOUR COMPANY TO DEVLOPE YOUR COMPANY
VALUES AS WELL AS MYSELF WITH GIVING DEEP CONCENTRATION.
SIGNATURE