Jason Snook, PhD

Richmond, Virginia Area United States

Director, Customer Experience at CapTech

Technology / Software / Internet

Jason Snook has a PhD in Human-Computer Interaction from Virginia Tech. He is a leader in the Customer Experience (CX) Practice Area at CapTech Consulting. A self-described "quant," he believes that superior digital experiences hinge on solid research and data. He has over 17 years of UX/CX experience, helping companies design systems that are easier and more effective for customers and employees. Jason lives in Richmond, VA with his beautiful wife and two wonderful children. In his “free time” he is the Missions Pastor at Commonwealth Chapel helping the poor and hurting in the city he loves.