Personal Information
Organization / Workplace
Melbourne Area, Australia Australia
Occupation
Service Design Lead, Manager at Deloitte Digital
Industry
Design
Website
www.janimodig.fi
About
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Tags
design
cx
user experience
experience design
ux
customer experience
service design
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- Presentations
- Documents
- Infographics
Design Thinking and the Business Model Canvas for the Mobile Economy
Serge Van Oudenhove
•
10 years ago
ID14 – my 2014 observations in interactive design
Petra Sell
•
10 years ago
Agile vs. Lean
Sven Kräuter
•
11 years ago
UX Axioms - 26 Principles to Drive Better Product Design
Erik Dahl
•
10 years ago
100 Things to Watch in 2014 - JWT
Innovation Excellence
•
10 years ago
The Little Book of IDEO: Values
Tim Brown
•
10 years ago
Design Thinking Workshop
Associação Portuguesa dos Profissionais de Marketing
•
10 years ago
Future trends 2014
dynamo&son
•
10 years ago
Social Brands: The Future Of Marketing eBook by Simon Kemp
Simon Kemp
•
10 years ago
A Formula for Presenting a Creative Strategy - Balind Sieber
Balind Sieber
•
10 years ago