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CORPORATE SOCIAL
RESPONSIBILITY
From an industry perspective
A bit about me
• Was living in green, leafy Paddington
• Frog pond
• Solar panels
• Natural cooling experiments in house.
A coal company?!?
• Rape and pillage the earth
• Profits at any cost
• Promote greenhouse gases
• Destroy the Great Barrier Reef.
QCoal
• Exploration and mining company
• 100% privately owned Queensland company
• Broad mix: 40 staff, more than 50% female, 6
different nationalities
• Want 20 million tonnes by 2020 (BHP = 50mtpa)
• 300 coal shiploads exported.
Coal industry
• Low coal prices (USA benefitted from the floods)
$0
$25
$50
$75
$100
$125
$150
$175
$200
$225
$250
$275
$300
$325
$350
$375
$400
$425
$450
$475
$500
$/t
Benchmark Premium HCC Price 2001-2014
AUD Premium
HCC (LHS)
Coal industry
• High Australian dollar
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1.00
1.10
$0
$25
$50
$75
$100
$125
$150
$175
$200
$225
$250
$275
$300
$325
$350
$375
$400
$425
$450
$475
$500
AUD/USD$/t
Benchmark Premium HCC Price 2001-2014
AUD Premium
HCC (LHS)
Coal industry
• Coal royalty increase
Coal industry
• High labour costs
Coal industry
• Global macroeconomic uncertainty (lower demand)
Coal industry
• Mine closures, layoffs.
What does this mean?
• Coal is in trouble!.
Outcomes
• Can coal afford to remain socially responsible?
Collinsville example
• 14 apprentices
• University scholarships
• Ambulance service
• Road upgrades
• Skate park
• Basketball court
• Swimming pool
• Leisure centre
• School supplies.
We can’t do it!
• Shareholders expect a return!
• It’s not fair!
• Productivity is shot!
• We already pay so much!!
But it must be done….
• Industry benefits from society
• Social responsibility has proven to be successful.
Why do people hate big
businesses?
• Huge pay for CEOs
Why do people hate big
businesses?
• Don’t care about society
Why do people hate big
businesses?
• Often foreign owned
Why do people hate big
businesses?
• Price increases even when huge profits.
What about the small
businesses?
• Typically not monstrous profits
• Highly engaged with community
• Employ locals from community
• Locally owned.
Social Responsibility
• More than just giving
• More than complying with legislation.
Good news story
• Local Industry Participation Plans
• Maximise employment growth
• Maximise business growth
• Provide agencies and GOCs access to capable local
industry
• Support regional development
• Develop long-term international competitiveness
• etc.
Queensland Resources
Council
• Local Industry Participation Code of Practice
• Provide full, fair and reasonable opportunity to
capable local industry to compete for the
supply of goods and services in significant
projects.
Why was this done?
• Resource industry wants local suppliers
• Local industry spread burden across region
• Politically palatable to buy locally.
Bad news story
• How CSG has developed into an issue…
Aggrieved land holders
+ Outraged environmentalists
+ A scary story
= General Widespread Discontent.
YouTube time!
• http://youtu.be/ayhPNCUoQ7I
• From 6m35s to 9m41s
• Two very interesting points:
• “Genuine Australians” treated differently
• Wells not even operational!
Points to ponder
• Was QGC driven to exploit for profit or to further
the greater good?
• Are they giving with the left hand and taking with
the right?
• How did QGC get permission that others couldn’t?
• What can QGC do?.
Balancing the ledger
• It’s not always the company’s fault
• Sometimes reality is distorted by media
• Sometimes emotion overtakes facts.
Second case study:
Coral Creek, Collinsville
http://www.abc.net.au/7.30/content/2014/s399459
6.htm
Coral Creek, Collinsville
• Scientist not admitted to court; not licenced
• Garry’s not a farmer – lives on 30 hectares
• Owned land only since the 1960’s
• Doesn’t have a water licence for Coral Creek
• Didn’t even film on the creek
• Approved by former Labor government
• Didn’t explain the approval process.
Summary
• Social responsibility is a cornerstone to
modern companies
• It’s not always done well
• Is it better than legislation?.

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Griffith CSR lecture_19MAY14

  • 2. A bit about me • Was living in green, leafy Paddington • Frog pond • Solar panels • Natural cooling experiments in house.
  • 3. A coal company?!? • Rape and pillage the earth • Profits at any cost • Promote greenhouse gases • Destroy the Great Barrier Reef.
  • 4. QCoal • Exploration and mining company • 100% privately owned Queensland company • Broad mix: 40 staff, more than 50% female, 6 different nationalities • Want 20 million tonnes by 2020 (BHP = 50mtpa) • 300 coal shiploads exported.
  • 5. Coal industry • Low coal prices (USA benefitted from the floods) $0 $25 $50 $75 $100 $125 $150 $175 $200 $225 $250 $275 $300 $325 $350 $375 $400 $425 $450 $475 $500 $/t Benchmark Premium HCC Price 2001-2014 AUD Premium HCC (LHS)
  • 6. Coal industry • High Australian dollar 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 $0 $25 $50 $75 $100 $125 $150 $175 $200 $225 $250 $275 $300 $325 $350 $375 $400 $425 $450 $475 $500 AUD/USD$/t Benchmark Premium HCC Price 2001-2014 AUD Premium HCC (LHS)
  • 7. Coal industry • Coal royalty increase
  • 8. Coal industry • High labour costs
  • 9. Coal industry • Global macroeconomic uncertainty (lower demand)
  • 10. Coal industry • Mine closures, layoffs.
  • 11. What does this mean? • Coal is in trouble!.
  • 12. Outcomes • Can coal afford to remain socially responsible?
  • 13. Collinsville example • 14 apprentices • University scholarships • Ambulance service • Road upgrades • Skate park • Basketball court • Swimming pool • Leisure centre • School supplies.
  • 14. We can’t do it! • Shareholders expect a return! • It’s not fair! • Productivity is shot! • We already pay so much!!
  • 15. But it must be done…. • Industry benefits from society • Social responsibility has proven to be successful.
  • 16. Why do people hate big businesses? • Huge pay for CEOs
  • 17. Why do people hate big businesses? • Don’t care about society
  • 18. Why do people hate big businesses? • Often foreign owned
  • 19. Why do people hate big businesses? • Price increases even when huge profits.
  • 20. What about the small businesses? • Typically not monstrous profits • Highly engaged with community • Employ locals from community • Locally owned.
  • 21. Social Responsibility • More than just giving • More than complying with legislation.
  • 22. Good news story • Local Industry Participation Plans • Maximise employment growth • Maximise business growth • Provide agencies and GOCs access to capable local industry • Support regional development • Develop long-term international competitiveness • etc.
  • 23. Queensland Resources Council • Local Industry Participation Code of Practice • Provide full, fair and reasonable opportunity to capable local industry to compete for the supply of goods and services in significant projects.
  • 24. Why was this done? • Resource industry wants local suppliers • Local industry spread burden across region • Politically palatable to buy locally.
  • 25. Bad news story • How CSG has developed into an issue… Aggrieved land holders + Outraged environmentalists + A scary story = General Widespread Discontent.
  • 26. YouTube time! • http://youtu.be/ayhPNCUoQ7I • From 6m35s to 9m41s • Two very interesting points: • “Genuine Australians” treated differently • Wells not even operational!
  • 27. Points to ponder • Was QGC driven to exploit for profit or to further the greater good? • Are they giving with the left hand and taking with the right? • How did QGC get permission that others couldn’t? • What can QGC do?.
  • 28. Balancing the ledger • It’s not always the company’s fault • Sometimes reality is distorted by media • Sometimes emotion overtakes facts.
  • 29. Second case study: Coral Creek, Collinsville http://www.abc.net.au/7.30/content/2014/s399459 6.htm
  • 30. Coral Creek, Collinsville • Scientist not admitted to court; not licenced • Garry’s not a farmer – lives on 30 hectares • Owned land only since the 1960’s • Doesn’t have a water licence for Coral Creek • Didn’t even film on the creek • Approved by former Labor government • Didn’t explain the approval process.
  • 31. Summary • Social responsibility is a cornerstone to modern companies • It’s not always done well • Is it better than legislation?.

Editor's Notes

  1. NEXT: A bit about me SAY: What you will learn tonight: -A little bit about me - Background on coal - Reality of social responsibility - We’ll explore a good news story - A bad news story - How perceptions shape opinion - Where does that leave Corporate Social Responsibility - What’s next? At Griffith 17 years ago Graduated, had business career Amazing how many networks you make over a few years of work SLIDE
  2. NEXT: A coal company?!?!? SAY: Was leading a happy life Running family software company Continue my own crusade to save the world one light bulb at a time SLIDE x 4
  3. NEXT: QCoal SAY: Fortunately for me, in life, it’s not what you know… Man I knew asked me for a meeting He knew I networked a bit… asked if I wanted a job First reactions Going to show tonight that there are two sides to every story People might all believe they’re doing the right thing SLIDES x 3 Had a chat
  4. NEXT: Coal Industry (low coal prices) Slides x 5 SAY: Steep learning curve! Had to learn: - Grades of coal - Uses of coal - What is coking coal - Where does coal go?
  5. NEXT: Coal Industry – High Australian dollar SLIDES speak to each Say: Supply and demand for exports are what drives coal prices QLD has record shipments and terrible pricing
  6. NEXT: Coal Industry – Royalty increases SLIDES speak to each Say: - How does the exchange rate effect exports? Can the industry control its destiny?
  7. NEXT: Coal Industry – High Labour costs SLIDES speak to each Say: Govt needs more revenue Coal royalties are an easy target Will it be in the Strong Choices campaign?
  8. NEXT: Coal Industry – Global uncertainty SLIDES speak to each Say: In the boom, people could earn a million dollars quickly Now, there’s compensation for living away but no extremes
  9. NEXT: Coal Industry – mine closures SLIDES speak to each Say: Not bearish, not bullish What’s happening? Chinese steel prices
  10. NEXT: What does this mean? SLIDES speak to each Say: Layoffs – 12,000 last year BHP, for example, has realised “coal at any cost” won’t work
  11. NEXT: Outcomes SAY: Xstrata losses Peabody losses Rio Tinto restructures BMA closures More reductions and losses to come Have you guessed? SLIDE x 1 Coal, in Qld, is in trouble!!
  12. NEXT: Collinsville example SAY: What does this mean: for companies? More redundancies and constrictions - For Queensland? Less coal revenue, must seek alternates or cut costs Most importantly, for local communities? Loss of amenity SLIDE x 1
  13. NEXT: We can’t do it SAY: Talk about Collinsville’s history, location, demographic What has mining done for Collinsville? The small town has received: SLIDES x 9 Now with all that, and considering the problems the mining companies have, what might they say?
  14. NEXT: But it must be done! SAY: Mining companies are typically large, public companies Why do they say they can’t do it? SLIDES x 4 So, what’s the outcome?? SLIDE
  15. NEXT: Why do people hate big business? CEO pay SAY: Is social responsibility a right, responsibility or duty of a corporation? Or can it be excused? SLIDES x 2
  16. NEXT: Why do people hate big business? (don’t care about society) SAY: Australians don’t like unfairness SLIDE
  17. NEXT: Why do people hate big business? Foreign ownership SAY: Rape and pillage the environment They don’t care! SLIDE
  18. NEXT: Why do people hate big business? Price increases even when huge profits What’s wrong with foreign owned? SLIDE
  19. NEXT: What about small business SAY: PART 2 and that starts with some audience participation First question for the audience: Why are large companies thought of as the devil? SLIDES x 4 Anything more? Important note – they have so much impact on our daily lives! SLIDE
  20. NEXT: Social responsibility SAY: Why are small businesses thought of differently? Are they more personal? Do we care more about things when we are emotionally connected? OF COURSE! Audience question number 2: What are some factors about small businesses that we, as society, like? Probably fair to say that most large businesses would like to be perceived with the goodwill we have for small businesses, because it makes them look better! SLIDES x 4
  21. NEXT: Good news story SAY: How do companies participate in society as responsible entities? So, what makes companies responsible? Caring for environment? Caring for workers? Caring for community? SLIDES x 2
  22. NEXT: QRC SLIDE x 1 SAY: History of LIPP (policy to legislation) What is the LIPP all about? SLIDES Andrew Fraser’s mandate to change the way LIPP’s would be used Huge onus on companies. The template alone was 22 pages to complete a LIP Plan might have taken 3 months Obviously not sustainable or worthwhile
  23. NEXT: Why was this done? SLIDE x 1 SAY: History of the Local Industry Participation Code Process of forming the code Terms of reference Now voluntary Question for the audience: Out of interest – What is local? SLIDE x 1 Introduced in March 2013 Developed a guide Had to make it as easy as possible so all companies would use it Had to get ownership and buyin from the industry So successful might be rolled out across different industries
  24. NEXT: Bad news story SAY: Was it a PR exercise? I think it was: SLIDES x 3 So there’s a GOOD story or industry being responsible to society. What happens when it goes wrong?
  25. NEXT: Why was this done? SLIDE x 1 SAY: CSG intro - banned in NSW - cheap source of gas in QLD for export and domestic supply - massive investment (tens of billions of dollars) - some people say it kept Australia out of recession, but that’s another argument SLIDES x 4
  26. NEXT: Points to ponder SAY: You’re about to watch a segment from 4 Corners Journalist has his own slant Keep an open mind and watch the whole thing For this segment there are 2 key, emotional points to note: SLIDES
  27. NEXT: Summary SLIDE SAY: - Why are they wanting to extract gas? SLIDE SAY: - They build roads, put in new fences, give lots to the local community - Story didn’t show the land holders who like having CSG wells SLIDE SAY: Are companies favoured over land holders? Is the government not being socially responsible? SLIDE SAY: - They are in a real pickle. - All CSG companies have a task ahead of them - Can the industry ever be seen as a golden child? Look at oil in the United Arab Emirates!
  28. NEXT: Second case study: Coral Creek SLIDE SAY: - What happens when the company tries hard to satisfy the majority? SLIDE SAY: - Certain journalists have certain persuasions. Sometimes it’s just their beliefs and lack of exposure – - Journalists are only human SLIDE SAY: The truth can be the casualty People have to ask the right questions
  29. NEXT: Correcting the errors SLIDE * Social responsibility relies a lot on REPUTATION
  30. NEXT: Summary SLIDE Talk to slides Point is – if you saw that show without the surrounding evidence you might judge QCoal as a poor corporate citizen
  31. SLIDE SAY: - A SR company supports local communities and the state in general SLIDE SAY: Maybe they need to build it into their original business plans SLIDE SAY: - If they WANT to do it, it’s more likely to be done well.