Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
IT Service Management Professional - seeking new opportunities in IT
Industry
Technology / Software / Internet
Website
http://jamesfoucar.com
About
Professionally qualified IT Service Delivery and Service Desk Manager, Supervisor, Team Leader and Senior Analyst. Experienced in managing, creating, developing and leading IT Service Management operations in challenging, high pressure situations:
ITIL Service Operations | Incident Management | Problem Management | Change Management | Release Management | Continuous Service Improvement | Influencing | Team leadership | Service transition | Shared services | Cost reduction | Kepner-Tregoe | Self Service | Knowledge management | Service Desk | Offshoring | Collaboration | Training
Documents
(8)Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
IT Service Management Professional - seeking new opportunities in IT
Industry
Technology / Software / Internet
Website
http://jamesfoucar.com
About
Professionally qualified IT Service Delivery and Service Desk Manager, Supervisor, Team Leader and Senior Analyst. Experienced in managing, creating, developing and leading IT Service Management operations in challenging, high pressure situations:
ITIL Service Operations | Incident Management | Problem Management | Change Management | Release Management | Continuous Service Improvement | Influencing | Team leadership | Service transition | Shared services | Cost reduction | Kepner-Tregoe | Self Service | Knowledge management | Service Desk | Offshoring | Collaboration | Training