aCOUPLEofGURUS share how Intel vPro technology has cut customer downtime by 35%. "It's the best-kept Intel secret out there."

1. 50% Reduction in Repair Times
By diagnosing and repairing PCs remotely
with Intel vPro technology and its
LabTech™ management console,
aCOUPLEofGURUS reduces the number of
onsite visits and helps keep their
customers “wildly happy.” With Intel vPro
technology, aCOUPLEofGURUs has been
able to reduce OS repair times by 50%
and hardware repair times by 38%. At
the same time, it has cut downtime by
35%.
“We have already begun the process of
getting vPro systems out to our clients
and it’s going to revolutionize the way we
do business. I think that it’s the best-kept
Intel secret out there.”
Keith Schoolcraft, CEO, aCOUPLEofGURUs
1 Intel Confidential

2. Accelerating Repairs by 50%
Twin Cities YMCA relies on managed
IT services from aCOUPLEofGURUs.
Using Intel vPro technology-based
PCs has resulted in a 50% reduction
in downtime and kick-starts the
repair process.
“We used both AMD and Intel
systems at the Y, and we already had
some vPro systems, but, quite
frankly, I simply didn’t have the time
to dig in, understand the technology,
and use it. Now that aCoG has shown
us the benefits of vPro, we’re going
to use only Intel vPro systems.”
Robert Haight, IT Help Desk Supervisor, Twin
Cities YMCA
2 Intel Confidential