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1.3 Accountability to Affected People
(AAP) in Humanitarian Coordination
In this session we will look at:
The main concepts around AAP
Key AAP policies and standards for clusters
Specific Nutrition Cluster AAP guidance
Objectives of the Session
AAP is at the centre of the cluster approach
People
at the
Centre
RIGHTS
RESULTS
RELATIONSHIPS
It’s about
respecting and
supporting affected
people to exercise
their RIGHTS and
dignity.
It’s about sustainable
RESULTS that meet
the affected people’s
needs priorities and
preferences
It’s about leveraging
our RELATIONSHIPS
with partners to
address needs and
support local capacities
and resilience
Putting People at the Centre
People
at the
Centre
RIGHTS
RESULTS
RELATIONSHIPS
Shared responsibility to work
towards for timely, relevant,
appropriate, RESULTS that
maximise coverage and
minimise gaps.
Shared responsibility to
protect the RIGHTS and dignity
of affected people, including
the right to access, protection,
quality, coordinated
responses, participation and
two-way communication.
Shared responsibility to
promote effective and
equitable RELATIONSHIPS
between communities,
aid provider and local
national actors.
Collective accountability
Evolution of the
humanitarian system has
been towards greater
collective accountability
Humanitarian Principles
Humanity Neutrality Impartiality Independence
Human suffering
must be addressed
wherever it is
found. The purpose
of humanitarian
action is to protect
life and heath and
ensure respect for
human beings.
Humanitarian
actors must not
take sides in
hostilities or
engage in
controversies of a
political, racial,
religious or
idealogical nature.
Humanitarian action
must be carried out
on the basis on need
along, giving priority
to the most urgent
cases of distress and
making no
distinctions on the
base of nationality,
race, gender, religious
belief, class or
political opinions.
Humanitarian
action must be
autonomous from
the political,
economic, military
or other objectives
that any actor may
hold with regard to
areas where
humanitarian
action is being
implemented.
IASC Commitments to AAP (CAAP)
• Ensure AAP and PSEA are systematically integrated through appropriate incentives
and mechanisms.
• Support operationalization and mainstreaming of AAP and PSEA in humanitarian
response.
Leadership
• Support collective approaches to communication and community engagement.
• Regularly monitor, analyse and report on the views of affected people, identify trends
from feedback, and share with decision makers.
• Ensure communities’ views are reflected in strategic and operational decision-
making.
Information & Feedback
• Ensure participatory and inclusive approaches of AAP.
• Partner equitably with local actors.
• Adapt methods and tools to support engagement and communications.
Participation
• Uphold key standards like the CHS and relevant technical standards.
• Adapt operational frameworks to local contexts.
Standards
Core Humanitarian Standard
for quality and accountability
• Launched in 2014 and
endorsed by many stakeholders
in sector
• Provides a common framework
to consolidate technical, quality
(like Sphere) and accountability
standards
• Built around 9 Commitments
with Key Actions and
Organizational Responsibilities
What can communities expect from us?
The CHS helps us to ensure that responses…
① Are appropriate and relevant
② Are timely and effective
③ Strengthen local capacities and avoid negative effects
④ Are based on communication, participation and feedback
⑤ Provide safe, accessible complaints and response mechanisms
⑥ Are coordinated and complementary
⑦ Support continuous learning and improvements
⑧ Are delivered by competent staff
⑨ Use resources efficiently and effectively
Applying the CAAP and CHS
Community Engagement
Organizational Processes
Key Actions
Indicators
Key Actions
Indicators
Applying the CHS in the HPC
Minimum Steps
Group work
• Looking at your allocated CHS
commitment
• Consider 3 ways working in
coordination can support better
AAP (rights and results) in Nutrition
• You have 10min and then 2min each
to present to the whole group
In your group:
Humanitarian Principles underline the work of clusters
and are a key component of our collective accountability
The IASC CAAP and the Core Humanitarian Standard
provide a common framework for AAP
Additional Nutrition Cluster guidance reinforces
collective approaches to AAP in nutrition in emergencies
Accountability is the collective responsibility of all aid
actors to ensure results, rights and relationships
Key Messages

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NCPT 1.3 PP AAP in Hum Coord.pptx

  • 1. 1.3 Accountability to Affected People (AAP) in Humanitarian Coordination
  • 2. In this session we will look at: The main concepts around AAP Key AAP policies and standards for clusters Specific Nutrition Cluster AAP guidance Objectives of the Session
  • 3. AAP is at the centre of the cluster approach
  • 4. People at the Centre RIGHTS RESULTS RELATIONSHIPS It’s about respecting and supporting affected people to exercise their RIGHTS and dignity. It’s about sustainable RESULTS that meet the affected people’s needs priorities and preferences It’s about leveraging our RELATIONSHIPS with partners to address needs and support local capacities and resilience Putting People at the Centre
  • 5. People at the Centre RIGHTS RESULTS RELATIONSHIPS Shared responsibility to work towards for timely, relevant, appropriate, RESULTS that maximise coverage and minimise gaps. Shared responsibility to protect the RIGHTS and dignity of affected people, including the right to access, protection, quality, coordinated responses, participation and two-way communication. Shared responsibility to promote effective and equitable RELATIONSHIPS between communities, aid provider and local national actors. Collective accountability Evolution of the humanitarian system has been towards greater collective accountability
  • 6. Humanitarian Principles Humanity Neutrality Impartiality Independence Human suffering must be addressed wherever it is found. The purpose of humanitarian action is to protect life and heath and ensure respect for human beings. Humanitarian actors must not take sides in hostilities or engage in controversies of a political, racial, religious or idealogical nature. Humanitarian action must be carried out on the basis on need along, giving priority to the most urgent cases of distress and making no distinctions on the base of nationality, race, gender, religious belief, class or political opinions. Humanitarian action must be autonomous from the political, economic, military or other objectives that any actor may hold with regard to areas where humanitarian action is being implemented.
  • 7. IASC Commitments to AAP (CAAP) • Ensure AAP and PSEA are systematically integrated through appropriate incentives and mechanisms. • Support operationalization and mainstreaming of AAP and PSEA in humanitarian response. Leadership • Support collective approaches to communication and community engagement. • Regularly monitor, analyse and report on the views of affected people, identify trends from feedback, and share with decision makers. • Ensure communities’ views are reflected in strategic and operational decision- making. Information & Feedback • Ensure participatory and inclusive approaches of AAP. • Partner equitably with local actors. • Adapt methods and tools to support engagement and communications. Participation • Uphold key standards like the CHS and relevant technical standards. • Adapt operational frameworks to local contexts. Standards
  • 8. Core Humanitarian Standard for quality and accountability • Launched in 2014 and endorsed by many stakeholders in sector • Provides a common framework to consolidate technical, quality (like Sphere) and accountability standards • Built around 9 Commitments with Key Actions and Organizational Responsibilities
  • 9.
  • 10. What can communities expect from us? The CHS helps us to ensure that responses… ① Are appropriate and relevant ② Are timely and effective ③ Strengthen local capacities and avoid negative effects ④ Are based on communication, participation and feedback ⑤ Provide safe, accessible complaints and response mechanisms ⑥ Are coordinated and complementary ⑦ Support continuous learning and improvements ⑧ Are delivered by competent staff ⑨ Use resources efficiently and effectively
  • 11. Applying the CAAP and CHS Community Engagement Organizational Processes Key Actions Indicators Key Actions Indicators
  • 12. Applying the CHS in the HPC Minimum Steps
  • 13. Group work • Looking at your allocated CHS commitment • Consider 3 ways working in coordination can support better AAP (rights and results) in Nutrition • You have 10min and then 2min each to present to the whole group In your group:
  • 14. Humanitarian Principles underline the work of clusters and are a key component of our collective accountability The IASC CAAP and the Core Humanitarian Standard provide a common framework for AAP Additional Nutrition Cluster guidance reinforces collective approaches to AAP in nutrition in emergencies Accountability is the collective responsibility of all aid actors to ensure results, rights and relationships Key Messages