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Page 1
ETHNOGRAPHIC
RESEARCH
Research Seminar 1
Joshua J. Batalla
MP-1-1
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ETHNOGRAPHY
Page 2
• Introduction
– What isEthnography?
– Usageof Ethnography
– Benificiary of theStudy
• Methodology
– How to conductit.
– How to collect andanalyze
data.
– How to write areport.
– Dos& Don’ts
– Advantages& Disadvantages
– SampleEthnography in PH
• Relevanceto ourcourse
Ethno: people or
folk; Graphy:
describe something
= Ethnography:
describing and
understanding
another way of life
from the native
point of view
(Neuman, 2007)
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ETHNOGRAPHY:
Page 3
The systematic study and documentation of human activity
without imposing a prior interpretation on it
via immersion in the environment of it
and observation of the routine tasks that comprise it
“Make the implicit explicit”
Defined as:
a method of observing human interactions in social settings and
activities (Burke & Kirk, 2001)
as the observation of people in their ‘cultural context’
the study and systematic recording of human cultures; also : a
descriptive work produced from such research (Merriam-Webster
Online)
Rather than studying people from the outside, you learn from people
from the inside
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Anthropology:
•Study of cultures, relationships,
humans and their environment
•Anthropologists live within an
community for an extended period of
time: interacting, studying, participating,
researching
•Return to home community with
research, write paper/book on the
culture of community
The application of anthropological
techniques is ethnography. Ethnography
literally means the writings or report of
anthropology study
What is ETHNOGRAPHY ? :
Page 4
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Ethnography
Prin«ciplesof Ethnography
Page 5
Holism
-Focuses on relations among activities and not on a
single tasks or single isolated individuals
-Everything connected to everything else
Inductive- started without a single hypothesis
Study people in their native habitats
-e.g. Home, office, school, library, hospital,
community.
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Emic – inside (Hall, 2003)
Etic – outside (Hall, 2003)
Key informant / key actor –
individual of group who closely
interacts with ethnographer
(Fetterman, 1998)
Culture - beliefs, values,
behaviors of a cohesive people
(Morse and Richards, 2002)
Page 6
Ethnographer’s Jargon
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Rootsof Traditional Ethnography
Anthropology
Sociology
Social Psychology
Folklore Studies
Linguistics
Page 7
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Principles of ethnography
Page 8
• Holism
– focus on relations among activities and not onsingle
tasks or single isolatedindividuals
–everything connected to everythingelse
Natives’ point(s) of view
– how people seetheir ownworlds
–opportunity to engage withcustomers
Study people in their nativehabitats
– e.g., home, office, school, library, hospital,
community...
•
•
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Cultural Anthropology
Sociology
Business
Organizational Psychology
Page 9
Where isit Used?
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Methodology
Step 1: Preparation
Step 2: FieldStudy
Step 3:Analysis
Step 4: Reporting
Page 10
Step 1: Preparation
•
•
•
•
Familiarize yourself with:
– Organization policies
– Work culture
– Current System& itshistory
Identify the Focusof theStudy
– Setinitial goals andprepare
questions.
– Canbe guided by designer goals
Gain accessand permission
Gate-keepers vs.Sponsors
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Page 11
(Rose et al., 1995)
Step 2: FieldStudy
•
•
Field notes, audio, orvideo
recording.
Follow any leads
Establish rapport with managers and users.
Record everything:
your visits, observations, impressions, feelings, hunches, emerging questions, etc.
ASAP for accuracy
Be Meticulous!!!
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Page 12
(Rose et al., 1995)
Step 3: Analysis
•
•
•
•
Compile data into databases:
– Numerical
– Textual
– Multimedia
Quantify data andcompile
statistics.
Reduceand Interpret Data.
Review and Redevelop Ideas.
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Page 13
(Rose et al., 1995)
Step 4: Reporting
• Considermultiple
audiences and
respective goals.
Prepare areport and
present the findings.
Havedebriefing
meetings
•
•
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Page 14
(Rose et al., 1995)
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Visualscan be important in supportingwritten
text
Photo: L.Manderson
Page 15
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Page 16
(Randall/Rouncefield, CSCW 1996
Tutorial)
Ethnographic Report
– Purpose Statement
– ExecutiveSummary
– Main Body
– Future Research
– Appendix
– Debriefing
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Page 17
(Nielsen, 2002)
Dos& Don’ts
Don’t
Ask simple Yes/No
questions
Ask leading questions
Use unfamiliar jargon
Lead/guide the ‘user’
•
•
•
•
Do
Askopen-ended
questions
Phrasequestions
properly to avoidbias
Speaktheir language
Let user notice things
on his/her own
•
•
•
•
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Advantages
•
•
‘Real-world’ data
Provides in-depth
understanding of people
in anorganization.
Discovery
Canbe economical (if you
‘do it yourself’).
•
•
Page 18
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Disadvantages
Page 19
• Context too specific
• ‘Going native’
• Must negotiate access
• Time & Money
• Data is messyand often unstructured.
• How do you assesssignificance?
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SampleEthnography in Phillipines
Page 20
• Martin F
.Manalansan - Global Divas: Filipino Gay Menin the
Diaspora
Ethnography of Ifugao
http://www.ukessays.com/essays/anthropology/sample-
ethnographic-project.php#ixzz2HC71oFh1
Class and Gender in the Philippines: EthnographicInterviews
with FemaleEmployer-Female DomesticDyads
ProQuest Dissertations and Theses,2011
Dissertation
Author: EmeldaTabaoDriscoll
•
•
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TheNew ‘Ethnographic’ Methods Arrival on the BusinessScene
In the 1990s, various methods began topop-up that
resembled traditional Ethnography, with aspecial
emphasis on—
Actionable Insights into things like…
Consumerbehavior
Consumerpreferences for product features, form, materialand
color
Patterns of useandpurchase
Organizational Development
Page 21
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Someof the Namesfor these New Methods
‘Shadowing’
‘Day-in-the-Life Studies’
‘Ethnography Lite’
‘Consumer Ethnography’
‘Field Observation’
‘Contextual Inquiry’
‘Contextual Research’
‘New Product Ethnography’ (Caganand Vogel)
‘Observational Research’(Abrams)
Page 22
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Organizational Behavior
Page 23
• is an interdisciplinary field dedicated tobetter
understanding and managing people at work.
• diverse field of disciplines , including
management, psychology, organizational
theory, statistics, social psychology,
anthropology, information technology,human
stress management, counseling,
psychometric, ergonomics, sociology and
ethics
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Goalsof OD
Page 24
• ToDescribe
• ToUnderstand
• ToPredict
• ToControl
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Questions anyone??
Page 25
ThankYoufor Lending your Ears^^

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Ethnography (2).pptx

  • 1. Free Powerpoint Templates Free Powerpoint Templates Page 1 ETHNOGRAPHIC RESEARCH Research Seminar 1 Joshua J. Batalla MP-1-1
  • 2. Free Powerpoint Templates ETHNOGRAPHY Page 2 • Introduction – What isEthnography? – Usageof Ethnography – Benificiary of theStudy • Methodology – How to conductit. – How to collect andanalyze data. – How to write areport. – Dos& Don’ts – Advantages& Disadvantages – SampleEthnography in PH • Relevanceto ourcourse Ethno: people or folk; Graphy: describe something = Ethnography: describing and understanding another way of life from the native point of view (Neuman, 2007)
  • 3. Free Powerpoint Templates ETHNOGRAPHY: Page 3 The systematic study and documentation of human activity without imposing a prior interpretation on it via immersion in the environment of it and observation of the routine tasks that comprise it “Make the implicit explicit” Defined as: a method of observing human interactions in social settings and activities (Burke & Kirk, 2001) as the observation of people in their ‘cultural context’ the study and systematic recording of human cultures; also : a descriptive work produced from such research (Merriam-Webster Online) Rather than studying people from the outside, you learn from people from the inside
  • 4. Free Powerpoint Templates Anthropology: •Study of cultures, relationships, humans and their environment •Anthropologists live within an community for an extended period of time: interacting, studying, participating, researching •Return to home community with research, write paper/book on the culture of community The application of anthropological techniques is ethnography. Ethnography literally means the writings or report of anthropology study What is ETHNOGRAPHY ? : Page 4
  • 5. Free Powerpoint Templates Ethnography Prin«ciplesof Ethnography Page 5 Holism -Focuses on relations among activities and not on a single tasks or single isolated individuals -Everything connected to everything else Inductive- started without a single hypothesis Study people in their native habitats -e.g. Home, office, school, library, hospital, community.
  • 6. Free Powerpoint Templates Emic – inside (Hall, 2003) Etic – outside (Hall, 2003) Key informant / key actor – individual of group who closely interacts with ethnographer (Fetterman, 1998) Culture - beliefs, values, behaviors of a cohesive people (Morse and Richards, 2002) Page 6 Ethnographer’s Jargon
  • 7. Free Powerpoint Templates Rootsof Traditional Ethnography Anthropology Sociology Social Psychology Folklore Studies Linguistics Page 7
  • 8. Free Powerpoint Templates Principles of ethnography Page 8 • Holism – focus on relations among activities and not onsingle tasks or single isolatedindividuals –everything connected to everythingelse Natives’ point(s) of view – how people seetheir ownworlds –opportunity to engage withcustomers Study people in their nativehabitats – e.g., home, office, school, library, hospital, community... • •
  • 9. Free Powerpoint Templates Cultural Anthropology Sociology Business Organizational Psychology Page 9 Where isit Used?
  • 10. Free Powerpoint Templates Methodology Step 1: Preparation Step 2: FieldStudy Step 3:Analysis Step 4: Reporting Page 10
  • 11. Step 1: Preparation • • • • Familiarize yourself with: – Organization policies – Work culture – Current System& itshistory Identify the Focusof theStudy – Setinitial goals andprepare questions. – Canbe guided by designer goals Gain accessand permission Gate-keepers vs.Sponsors Free Powerpoint Templates Page 11 (Rose et al., 1995)
  • 12. Step 2: FieldStudy • • Field notes, audio, orvideo recording. Follow any leads Establish rapport with managers and users. Record everything: your visits, observations, impressions, feelings, hunches, emerging questions, etc. ASAP for accuracy Be Meticulous!!! Free Powerpoint Templates Page 12 (Rose et al., 1995)
  • 13. Step 3: Analysis • • • • Compile data into databases: – Numerical – Textual – Multimedia Quantify data andcompile statistics. Reduceand Interpret Data. Review and Redevelop Ideas. Free Powerpoint Templates Page 13 (Rose et al., 1995)
  • 14. Step 4: Reporting • Considermultiple audiences and respective goals. Prepare areport and present the findings. Havedebriefing meetings • • Free Powerpoint Templates Page 14 (Rose et al., 1995)
  • 15. Free Powerpoint Templates Visualscan be important in supportingwritten text Photo: L.Manderson Page 15
  • 16. Free Powerpoint Templates Page 16 (Randall/Rouncefield, CSCW 1996 Tutorial) Ethnographic Report – Purpose Statement – ExecutiveSummary – Main Body – Future Research – Appendix – Debriefing
  • 17. Free Powerpoint Templates Page 17 (Nielsen, 2002) Dos& Don’ts Don’t Ask simple Yes/No questions Ask leading questions Use unfamiliar jargon Lead/guide the ‘user’ • • • • Do Askopen-ended questions Phrasequestions properly to avoidbias Speaktheir language Let user notice things on his/her own • • • •
  • 18. Free Powerpoint Templates Advantages • • ‘Real-world’ data Provides in-depth understanding of people in anorganization. Discovery Canbe economical (if you ‘do it yourself’). • • Page 18
  • 19. Free Powerpoint Templates Disadvantages Page 19 • Context too specific • ‘Going native’ • Must negotiate access • Time & Money • Data is messyand often unstructured. • How do you assesssignificance?
  • 20. Free Powerpoint Templates SampleEthnography in Phillipines Page 20 • Martin F .Manalansan - Global Divas: Filipino Gay Menin the Diaspora Ethnography of Ifugao http://www.ukessays.com/essays/anthropology/sample- ethnographic-project.php#ixzz2HC71oFh1 Class and Gender in the Philippines: EthnographicInterviews with FemaleEmployer-Female DomesticDyads ProQuest Dissertations and Theses,2011 Dissertation Author: EmeldaTabaoDriscoll • •
  • 21. Free Powerpoint Templates TheNew ‘Ethnographic’ Methods Arrival on the BusinessScene In the 1990s, various methods began topop-up that resembled traditional Ethnography, with aspecial emphasis on— Actionable Insights into things like… Consumerbehavior Consumerpreferences for product features, form, materialand color Patterns of useandpurchase Organizational Development Page 21
  • 22. Free Powerpoint Templates Someof the Namesfor these New Methods ‘Shadowing’ ‘Day-in-the-Life Studies’ ‘Ethnography Lite’ ‘Consumer Ethnography’ ‘Field Observation’ ‘Contextual Inquiry’ ‘Contextual Research’ ‘New Product Ethnography’ (Caganand Vogel) ‘Observational Research’(Abrams) Page 22
  • 23. Free Powerpoint Templates Organizational Behavior Page 23 • is an interdisciplinary field dedicated tobetter understanding and managing people at work. • diverse field of disciplines , including management, psychology, organizational theory, statistics, social psychology, anthropology, information technology,human stress management, counseling, psychometric, ergonomics, sociology and ethics
  • 24. Free Powerpoint Templates Goalsof OD Page 24 • ToDescribe • ToUnderstand • ToPredict • ToControl
  • 25. Free Powerpoint Templates Questions anyone?? Page 25 ThankYoufor Lending your Ears^^