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Ethnography (2).pptx
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ETHNOGRAPHIC
RESEARCH
Research Seminar 1
Joshua J. Batalla
MP-1-1
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ETHNOGRAPHY
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• Introduction
– What isEthnography?
– Usageof Ethnography
– Benificiary of theStudy
• Methodology
– How to conductit.
– How to collect andanalyze
data.
– How to write areport.
– Dos& Don’ts
– Advantages& Disadvantages
– SampleEthnography in PH
• Relevanceto ourcourse
Ethno: people or
folk; Graphy:
describe something
= Ethnography:
describing and
understanding
another way of life
from the native
point of view
(Neuman, 2007)
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ETHNOGRAPHY:
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The systematic study and documentation of human activity
without imposing a prior interpretation on it
via immersion in the environment of it
and observation of the routine tasks that comprise it
“Make the implicit explicit”
Defined as:
a method of observing human interactions in social settings and
activities (Burke & Kirk, 2001)
as the observation of people in their ‘cultural context’
the study and systematic recording of human cultures; also : a
descriptive work produced from such research (Merriam-Webster
Online)
Rather than studying people from the outside, you learn from people
from the inside
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Anthropology:
•Study of cultures, relationships,
humans and their environment
•Anthropologists live within an
community for an extended period of
time: interacting, studying, participating,
researching
•Return to home community with
research, write paper/book on the
culture of community
The application of anthropological
techniques is ethnography. Ethnography
literally means the writings or report of
anthropology study
What is ETHNOGRAPHY ? :
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Ethnography
Prin«ciplesof Ethnography
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Holism
-Focuses on relations among activities and not on a
single tasks or single isolated individuals
-Everything connected to everything else
Inductive- started without a single hypothesis
Study people in their native habitats
-e.g. Home, office, school, library, hospital,
community.
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Emic – inside (Hall, 2003)
Etic – outside (Hall, 2003)
Key informant / key actor –
individual of group who closely
interacts with ethnographer
(Fetterman, 1998)
Culture - beliefs, values,
behaviors of a cohesive people
(Morse and Richards, 2002)
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Ethnographer’s Jargon
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Rootsof Traditional Ethnography
Anthropology
Sociology
Social Psychology
Folklore Studies
Linguistics
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Principles of ethnography
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• Holism
– focus on relations among activities and not onsingle
tasks or single isolatedindividuals
–everything connected to everythingelse
Natives’ point(s) of view
– how people seetheir ownworlds
–opportunity to engage withcustomers
Study people in their nativehabitats
– e.g., home, office, school, library, hospital,
community...
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11. Step 1: Preparation
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Familiarize yourself with:
– Organization policies
– Work culture
– Current System& itshistory
Identify the Focusof theStudy
– Setinitial goals andprepare
questions.
– Canbe guided by designer goals
Gain accessand permission
Gate-keepers vs.Sponsors
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(Rose et al., 1995)
12. Step 2: FieldStudy
•
•
Field notes, audio, orvideo
recording.
Follow any leads
Establish rapport with managers and users.
Record everything:
your visits, observations, impressions, feelings, hunches, emerging questions, etc.
ASAP for accuracy
Be Meticulous!!!
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(Rose et al., 1995)
13. Step 3: Analysis
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Compile data into databases:
– Numerical
– Textual
– Multimedia
Quantify data andcompile
statistics.
Reduceand Interpret Data.
Review and Redevelop Ideas.
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(Rose et al., 1995)
14. Step 4: Reporting
• Considermultiple
audiences and
respective goals.
Prepare areport and
present the findings.
Havedebriefing
meetings
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(Rose et al., 1995)
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(Randall/Rouncefield, CSCW 1996
Tutorial)
Ethnographic Report
– Purpose Statement
– ExecutiveSummary
– Main Body
– Future Research
– Appendix
– Debriefing
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(Nielsen, 2002)
Dos& Don’ts
Don’t
Ask simple Yes/No
questions
Ask leading questions
Use unfamiliar jargon
Lead/guide the ‘user’
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Do
Askopen-ended
questions
Phrasequestions
properly to avoidbias
Speaktheir language
Let user notice things
on his/her own
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Disadvantages
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• Context too specific
• ‘Going native’
• Must negotiate access
• Time & Money
• Data is messyand often unstructured.
• How do you assesssignificance?
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SampleEthnography in Phillipines
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• Martin F
.Manalansan - Global Divas: Filipino Gay Menin the
Diaspora
Ethnography of Ifugao
http://www.ukessays.com/essays/anthropology/sample-
ethnographic-project.php#ixzz2HC71oFh1
Class and Gender in the Philippines: EthnographicInterviews
with FemaleEmployer-Female DomesticDyads
ProQuest Dissertations and Theses,2011
Dissertation
Author: EmeldaTabaoDriscoll
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TheNew ‘Ethnographic’ Methods Arrival on the BusinessScene
In the 1990s, various methods began topop-up that
resembled traditional Ethnography, with aspecial
emphasis on—
Actionable Insights into things like…
Consumerbehavior
Consumerpreferences for product features, form, materialand
color
Patterns of useandpurchase
Organizational Development
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Organizational Behavior
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• is an interdisciplinary field dedicated tobetter
understanding and managing people at work.
• diverse field of disciplines , including
management, psychology, organizational
theory, statistics, social psychology,
anthropology, information technology,human
stress management, counseling,
psychometric, ergonomics, sociology and
ethics