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NEC SL1100 | Call (866) 345-9422 | NEC SL1100 Phone System


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NEC SL1100 Direct provides powerful communications for a small business budget. Call (866) 345-9422 or . Your employees are your most valuable asset in your business. The NEC SL1100 phone system can make the more productive from day one.

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NEC SL1100 | Call (866) 345-9422 | NEC SL1100 Phone System

  1. 1. The SL1100Smart Communication for Small
  2. 2. Why choose the SL1100?In today’s highly competitive business environment, effective and reliable Work Smarter – SL Desktop Suite (Future)communications are critical to a business’s success. Therefore, it is Intuitive applications to increase efficiency andimportant that you invest in a unified communications solution that allows productivityyou to take advantage of the latest productivity-enhancing IP applications NEC’s SL Desktop Suite delivers to you an integrated unifiedthat can deliver increased performance throughout your organization – communications (UC) solution that enhances your organization’sthat solution is NEC’s SL1100 Communications System. productivity and collaboration. This productivity-boosting solution offersThis unique platform is the ideal solution for any small business. The you key functions that deliver excellent business benefits.SL1100 makes your team more reachable, responsive and productive. Manage Communications from Your Desktop PCValue for Money The SL Desktop Suite’s Desktop Client is an intuitive application providing• Powerful communications with a small business price tag full call control from your PC screen. With just a few clicks of your mouse,• Only pay for what you need, with an entirely scalable solution you can click-to-dial, manage calls and lookup contacts. For Microsoft®• Lower operational costs considerably by making smarter use of your Office Outlook® users, it easily integrates with your Outlook contacts, communications providing click-to-dial functionality within emails for further time-saving• A range of remote/home office options to help lower brick and mortar benefits. costs Support for Remote and Mobile WorkersEasy to use The SL Desktop Suite’s Softphone is a portable telephony application,• Intuitive features that the whole team can use, without the need for offering you system phone functionality from your laptop, from wherever training you are; ideal for remote and mobile workers. With the Softphone, your• Desktop phones, wireless handsets and applications include workers will have the communications tools they need to work efficiently shortcuts that speed up working processes and productively, whether they’re in the office or on the road.• Time-saving applications empower your team to become more Stay connected while on the move productive Remain reachable on the same number from whereverKeep them connected you are• Use your mobile phone to stay connected through your office number, With Mobile Extension, you can take your office number with you when from anywhere you’re on the road. It provides you access to system features such as• DECT wireless communications maximizes reachability from anywhere caller ID, call transfer and voicemail and it really is like being in the office, on the premises whether you’re travelling or sitting in traffic.• Built-in conferencing for business meetings reduces travel costs• Never miss important messages with enhanced voicemail to keep you • Company specialists can now be empowered to up to date maintain high service standards when out of the office since they remain reachable from any location. • Salespeople can use Mobile Extension to ensure that even when The SL1100 Advantage they’re on the road, they never Office miss a call which could lead to a • IP Technology • SL Desktop Suite (Unified lucrative business opportunity. - IP Networking Communications) - IP Trunks (SIP) - Desktop Call Control • With DECT handsets for wireless - IP Handsets - Microsoft® Office Outlook® Integration Incoming call - IP Softphone  o Dial Out/End Call, Transfer and voice communications, you from customer • Mobility Options Conference from Contact can keep in-touch with customers Call automatically - SMB Wireless (ML440) - Company Directory Access diverted to mobile and colleagues from any in-building - Digital DECT Wireless - Personal Contact Lists Handsets - Softphone location. - Mobile Extension • Network Remote Office Locations • Voicemail - Share Voicemail, Transfer Calls and - Email Notification make Intercom Calls • Call Accounting • Selection of IP and Digital Handsets • Automatic Call Mobile Worker Distribution (ACD)
  3. 3. More than voicemail Automatic Call Distribution (ACD) (Future)Advanced features for enhanced communications Improve customer service levels through intelligent call routingInMail is more than just a regular voicemail box. Packed with powerfulbusiness features, this is a solution to make keeping up to date easier The SL1100’s ACD facilitates the handling of high call volume with athan ever. It offers Message Notification to your desktop phone, home minimum number of resources. It reduces caller hold time and distributesoffice or mobile phone to allow you to monitor your mailbox effortlessly call volume evenly among your employees. Callers are given the option offrom wherever you are. You can even choose to receive email notifications either immediately leaving a message for agent callback or holding for anwith the message included as an audio attachment. agent. Those who wish to hold hear initial and repeating announcements encouraging them to remain in the call queue. This prevents callers fromNo matter what you’re up to, you can have the right recorded message hanging-up and reduces lost calls thereby helping to improve employeeto match. With three personalized greetings, you can select the one most efficiency and streamline staffing.appropriate depending on your availability or the time of day. Additionally,the Call Record feature enables you to keep track of importantdiscussions. Recordings can be emailed to colleagues and stored for Networking (Future)quick reference at a later time. Extend the reach of your communications With the SL1100’s networking capabilities, you can extend the reachManage Smarter – My Calls (Future) of your communications to remote offices and mobile workers andReduce abandoned calls and increase ensure that your business can collaborate effectively. You can eliminateresponsiveness duplication and improve efficiencies by transparently sharing a singleMyCalls is a complete call management solution which provides detailed voicemail and intercom system. It also enables you to share trunks andcall activity, allowing you to respond to changing conditions in your transfer calls more quickly. Your workforce is your most important asset, andnow you can manage your whole team from your desktop PC. It providesyou with powerful reporting and measurement tools as well as recordingcapabilities.SL1100 Station Equipment SMB Wireless (ML440) IP DECT Multiline SL1100 Digital Handset Handset Offers 12 or 24 line keys versions with Offers true on-site mobility with 4 programmable programmable keys with LEDs, full duplex keys, 3 dedicated soft keys (Hold/Transfer/ Conf.), speakerphone, dual-color call indicator lamp brilliant color display with graphical user interface, and an energy-saving sleep mode – also wideband two-way speakerphone, caller ID and a available in white silent vibrator mode UNIVERGE Digital DECT Handset Provides 2 line/24 character backlit display with SL1100 IP Handset feature icons, backlit keypad, 8 programmable keys Offers 24 line keys with programmable keys with with LEDs, headset port and selectable ring tones LEDs, backlit keypad and display, full duplex speakerphone, dual-color call indicator lamp and remote/home office functionality– also available in white DSS Console Provides 60 programmable keys with LEDs and is ideal for receptionists
  4. 4. SL1100 Feature List • Abbreviated Dialing/Speed • Conference, Voice Call/ • Hotel/Motel - Toll Restriction • PC Programming • Station Hunt • Voice Over Dial Privacy Release (When Checked In) • Power Failure Transfer • Station Message Detail • Voice Response System • Account Code Forced/ • Continued Dialing • Hotel/Motel - Wake Up Call • Prime Line Selection Recording (VRS)st Verified/Unverified • Data Line Security • Hot Key-Pad • Private Line • Station Name • Voice Response System Speed Dial • Account Code Entry  Flexible Timeouts Ringing • Delayed • Hotline  • Programmable Function Keys Music on Hold Assignment - User Softkeys  (VRS) Upload Download d/Verified/Unverified Alarm •  Forced Trunk Disconnect • Department Calling • Howler Tone Service  Navigation Key • Programming from a Multiline Programmable  Station Hunt Audio • Alarm Reports  Group Call Department Step Calling • Pickup • Illuminated Dial Pad  Night Service Terminal  • Station Relocation Station Message Detail Recording • Voice Response System ons Interface (ACI) Alphanumeric Display Group Listen Pad Confirmation Tone •  • Dial • InMail  Off-Hook Signaling Conversion • Pulse to Tone • T1 Trunking (with ANI/DNIS Name Assignment - User -Programmable  Station (VRS) - Call Forwarding nection  • Analog Communications Handset Mute/Handset Cutoff • Dial Tone Detection  • InMail-Automatic Access to One-Touch Calling • Redial Function Compatibility)  Station Relocation Page Park and tic Hold  Hands-free and Monitor  Operator  T1 Trunking (with ANI/DNIS Compatibility) Interface (ACI) • Dialing Number Preview VM by Caller ID • Remote (System) Upgrade • Tandem Ringing • Volume Controls  Hands-free Answerback/Forced Intercom Ringing  Paging, External  Tandem Ringing • Ancillary Device Connection  Headset Operation Clocking • Digital Trunk • InMail-Cascade Message Paging, • Repeat Redial  External (VRS) • Tandem Trunking  • Warning Tone for Long Tandem Trunking (Unsupervised Conference) ection (ARS/F-Route) • Answer Hold/Automatic Hold  Hold • Direct Inward Dialing (DID) Notification  Paging, • Resident System Program Internal (Unsupervised Conference) Compatibility  TAPI Conversation • Attendant Call Queuing Hotel/MotelDirect Inward Line (DIL)  • • InMail-Email Notification Park  • Reverse Voice Over • TAPI Compatibility  Tone Override • Automatic Release  Hotel/MotelDirect Inward System Access • - Do Not Disturb • InMail-Find-Me Follow-MePC Programming  • Ring Groups • Tone Override  Note: Some features may Traffic Reports tem Memory tem Power • Automatic Route  Hotel/Motel(DISA) Console Monitoring • InMail - Language SettingPower Failure Transfer Selection - DSS  • Ring-down Extension • Traffic Reports  Transfer be optional or available at a tendant (ARS/F-Route)  Hotel/MotelDirect Station Waiting (DSS) • - Message Selection • InMail Park and Page  Prime Line Selection (Hotline), Internal/External • Transfer  Trunk Group Routing future date. • Background Music  Hotel/MotelConsole Status - Room  • InMail Upload Download Private Line • RoHS Compliant • Trunk Group Routing Trunk Groups   Hotel/Motel - Room Status Printout  Programmable Function Keys  Trunk Queuing/Camp-On • Barge-In • Directed Call Pickup Audio • Room Monitor • Trunk Groups Follow Me  Hotel/Motel - Room-to-Room Call Restriction  Programming from a Multiline Terminal  Uniform Call Distribution (UCD) • Battery Backup - System Premise  Hotel/MotelDirectory Dialing Dialing • - Single Digit • Intercom  • Save Number Dialed Redial Function • Trunk Queuing/Camp-On Programming Ability  User Memory  Hotel/MotelDistinctive Ringing, Tones Checked Multiline Station  • - Toll Restriction (When • IP In) (SIP) Remote•(System) Upgrade Secondary Incoming • Unicast/Multicast Paging  Virtual ExtensionsNot Disturb Override • Battery Backup -  System Hotel/Moteland Flash Up Call - Wake Patterns • IP Single Line Telephone (SIP)  Extension Repeat Redial Mode  Voice Mail Integration (Analog) Power  Hot Key-Pad Not Disturb (DND) • Do • IP Trunk - (SIP) Session Reverse Voice Over (Buzzer)  • Secretary Call  Voice Mail Message Indication on Line Keys • Uniform Call Distribution n  Hotline • Door Box • Built-in Automated Attendant Initiation Protocol  Ring Groups • Secretary Call Pickup (UCD)  Voice Over • Call Arrival (CAR) Keys Howler Tone Service • Drop Key • ISDN Compatibility Ring-down Extension (Hotline), Internal/External • Security  • User Programming Ability Voice Response System (VRS) • Call Duration Timer Illuminated Ecologically Sound Power • Dial Pad • Last Number Redial  RoHS Compliant Display Messaging • Selectable  • Virtual Extensions Voice Response System (VRS) Upload Download  InMail  Room Monitor Audio • Call Forwarding Saving ModeE911 • Licensing • Selectable Ring Tones • Voice Mail Integration inging  InMail-Automatic Access to VM by Caller ID  Save Number Dialed  Voice Response System (VRS) - Call Forwarding - • Call Forwarding with Follow Compatibility • Line Preference • Serial Call (Analog) Park and Page gging  InMail-Cascade Message Notification  Selectable Display Messaging Me  • Flash InMail-Email Notification • Long ConversationCutoffSelectable RingLine Telephones • Single Tones • Voice Mail Message Volume Controls  ay/Time and Date Restriction • Call Forwarding, Off-Premise  • Flexible System Numbering InMail-Find-Me Follow-Me • Loop Keys  • Softkeys Single Line Telephones  Indication on Line Keys Warning Tone for Long Conversation erride/Toll RestrictionCall Forwarding/Do Not • Override InMail - LanguageTimeouts • Flexible Setting • Maintenance Disturb Override  InMail ParkForced Trunk Disconnect • and Page • Meet Me Conference • Call Monitoring  InMail Upload Download Audio • Group Call Pickup • Meet Me Paging Capacities – Number of SL1100 1 2 3 all/Privacy Release Call Redirect •  Intercom • Group Listen • Meet Me Paging Transfer  IP Multiline Station (SIP) Total Ports 148 168 168 • Call Waiting/Camp-On • Handset Mute/Handset • Memo Dial  IP Single Line Telephone (SIP) • Callback Cutoff • Message Waiting ling  IP Trunk - (SIP) Session Initiation Protocol Max 64 84 84 • Caller ID Call Return  ISDN Compatibility and Monitor • Hands-free • Microphone Cutoff n Tone • Caller ID  Last Number Redial Answerback/ • Hands-free • Mobile Extension Analog 12 24 36 iew • Caller ID - Flexible Ringing  Licensing Forced Intercom Ringing • Mobile Extension - Callback Trunk Ports (DID) • Caller ID - SharedLogging Preference Operation Line • Headset to Mobile Phone PRI/T1 24 48 48 IL) • Central Office Calls, Long Conversation Cutoff  • Hold • Multiple Trunk Typesm Access (DISA) Answering  Loop Keys Hotel/Motel • • Music on Hold IP Trunk (SIP/H.323 32 32 32 on (DSS) Console • Central Office Calls, Placing Me • Hotel/Motel - Do Not Disturb  Meet Conference • Name Storing  Meet Me Paging Max 84 84 84 • Class of Service • Hotel/Motel - DSS Console • Navigation Key  Meet Me Paging Transfer • Clock/Calendar Display/Time Dial Monitoring  Memo • Night Service Multiline Terminal 24 48 72 ones and Flash Patterns and Date  Message•Waiting Hotel/Motel - Message • Off-Hook Signaling ) Analog Terminal 20 40 60 • Code Restriction/Toll Microphone Cutoff  Waiting • One-Touch Calling ower Saving ModeE911 Restriction  Mobile Extension • Hotel/Motel - Room Status • Operator Extension IP Terminal (SIP-MLT/Std.) 64 64 64  • Code Restriction Override/ Mobile Extension - Callback to Mobile Phone • Hotel/Motel - Room Status • Paging, External Ports Toll Restriction Override Multiple Trunk Types  Printout • Paging, External (VRS) DSS Console 12 12 12mbering • Code Restriction, Dial Block/ • Hotel/Motel - Room-to-Room • Paging, Internal Toll Restriction, Dial Block Call Restriction • Park Doorphone 2 4 6 rt Green Office logo and RoHS logo) • Conference • Hotel/Motel - Single Digit • PBX Compatibility/Behind InMail 16 16 16 • Conference, Remote Dialing PBX Capacities listed are system maximums and may be limited by system configuration. For further information please contact your local NEC representative or: RoHS Energy North America (USA & Canada) Compliant Green Saving Office Product NEC Corporation of America About NEC Corporation of America Headquartered in Irving, Texas, NEC Corporation of America is a leading provider of innovative IT, network and communications products and solutions for service carriers, Fortune 1000 and SMB businesses across multiple vertical industries, including Healthcare, Government, Education and Hospitality. NEC Corporation of America delivers one of the industry’s broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed ser- vices, server and storage infrastructure, optical network systems, microwave radio communications and biometric security. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with operations in 30 countries and more than $38.5 billion in revenues. For more information, please visit © 2011 NEC Corporation. All rights reserved. NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All trademarks identified with ® or ™ are registered trademarks or trademarks respectively. Models may vary for each country. Please refer to your local NEC representatives for further details.