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1. Anger Management

2. Course Objectives
• Explain What is Anger
• Explain What is Anger Management
• List the Advantages and Disadvantages of Anger
• Explain the Triggers of Anger
• Describe the Internal Cues to Anger
• Describe the Types of Anger
• Explain the Steps for Anger Management
• Explain What is CUDSAIR
• Explain the Use of Relaxation for Anger Management
• Describe the Strategies to Control Anger
• Explain the Use of Effective Communication
• List the Tips to Keep Cool

3. Introduction
Henry Gordon works as a
Project Manager in a reputed
MNC. He has been facing a lot
of problems because of his
inability to control his temper.
His wife is unhappy with
Henry’s frequent angry
outbursts and has finally
stopped trying to reason
with him.
Henry’s sub-ordinates
are scared of him and do
not voice their views and
opinions in front of him.

4. Introduction
Henry’s boss keeps telling him to
control his temper. Henry’s anger
problem is laying obstacles to his
growth in the company. Henry’s
superiors do not trust him for a
higher management role.
Henry’s friends have
started avoiding him
and when they do
meet him, they are
always wary of Henry.
As you can see, Henry is
facing a lot of problems
both on his personal as well
as professional front due to
his frequent angry
outbursts.

5. Introduction
Henry’s inability to control
his anger makes everyone
around him uncomfortable,
angry, resentful and wary
of him.
Angry
Uncomfortable
Wary
Resentful
Anger problem not only
affects others but also
adversely affects Henry’s
health, peace of mind and
concentration on work.
Concentration
on work
Peace of mind
Health
Hence, it is important that
everyone should learn to
manage their anger so that
anger does not control a
person’s life.

6. What is Anger?
• Anger is ‘an emotional state that varies in intensity from mild
irritation to intense fury and rage.’
• Anger is a secondary emotion.
• Another emotion, such as fear, frustration, anxiety, sorrow, or
feeling diminished, inevitably precedes the experience of anger.
• Generally, anger replaces these primary emotions so quickly that
we never notice them. Beneath the primary emotions lie unmet
needs.

7. What is Anger Management?
To understand what anger management is, look at a famous phrase said by the
well-known Greek philosopher, Aristotle.
So, anger management
is all about learning to
be angry with the right
person, to the right
degree, at the right
time, for the right
purpose, and in the
right way.

8. Factors that Affect Anger in a Person
Determining the best mode:
We develop an understanding of resolving
conflict with people through practice. We
use these to determine when to use anger
with the particular person with whom we
are in conflict.
The following are some factors that can impact how we respond to conflict and
cause us to get angry:

9. Anger and Aggression
It is crucial that you know the difference between anger and aggression.
Anger is an emotion. It is ok to be angry.
Aggression is acting and letting out the anger inappropriately and
aggression is not ok. Learn to check your aggression and express your
anger appropriately.

10. Anger Cycle

11. Anger Symptoms Checklist
(Check off those that apply to you)
Physical Symptoms
Increased heart rate
Muscle tension
Sweating/feeling hot
Shallower/faster breathing
Clenched jaw
Grinding of teeth
Headache
Stomach-ache
Shaking or trembling
Dizziness
Want to pace
Feel as though you need a drink or a
cigarette
Emotional Symptoms
Feel like crying
Want to yell
Short with others
Anxious
Sad
Guilty
Resentful
Lose sense of humor
Withdraw from others or shut down

12. Types of Anger
Self-inflicted Anger
Self-inflicted Anger:
• Self-inflicted Anger is the one that is directed toward a person’s own
body.
• Sometimes, people showing this type of anger tend to starve
themselves or eat too much.
• These are the people who believe in the idea of punishing their own
self for something wrong they have or others have done.

13. Steps for Anger Management
Step 12: Forgive and Forget
Step 12: Forgive and Forget
To ensure that the changes you are making go much deeper than the
surface, you need to forgive the people in your life that have angered you
and forget the issues you had with them. It is not easy letting go of past
hurts and resentments but the only way to move past your anger is to let go
of these feelings and start fresh.

14. Hostility Log Sheet
What Made You
Angry?
How Did You
Respond?
Was this Justified?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

15. CUDSAIR
Professor Richard Nelson-Jones of the UK has developed a good structure to use
for anger management called CUDSAIR. The acronym ‘CUDSAIR’ stands for:
• C – Confront
• U – Understand
• D – Define
• S – Search
• A – Agree
• I – Implement
• R – Review

16. Cognitive Behavior Therapy for Anger Management
Angry people need to
become aware of their
demanding nature and
translate their expectations
into desires.

17. Strategies to Control Anger
2
1
3
Following are some of the strategies to control anger:
• Keep your voice low
• Breath slowly and deliberately
• Count to ten

18. Methods to Reduce Conflict to Control Anger
In the win-win method of resolving conflict, each party to
the conflict episode gets what he or she wants. The
keyword here is ‘problem solving’.
The following are the key characteristics of the win-win
method:
• Problem solving: find root causes
• Integration: meet interests and desires of all parties
• Super ordinate goal: desired by all but not reachable
alone
Win – Win
Methods

19. This is a DEMO Course On – Anger Management.
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