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Risk. Reinsurance. Human Resources.
A Message from Bernie Steves,
Managing Director and Practice Leader, Crisis Management
Welcome to the November Edition of Crisis Management’s RecallRegister, Aon’s monthly
recall and product safety newsletter. This publication provides a review of the month’s recalls
as reported by the U.S. Consumer Product Safety Commission (CPSC), the U.S Food and Drug
Administration (FDA), the U.S. Department of Agriculture (USDA), National Highway Traffic
Safety Administration (NHTSA) and the Canadian Food Inspection Agency (CFIA). In addition
to recall announcements, RecallRegister provides an update on the product recall and
contamination insurance marketplace and environment. Each month, we highlight issues of
importance including new markets and capacity, significant recall events and changes in
legislation affecting the consumer products industry.
Recall Register
November, 2015
In this Issue
01 Hiscox Launches New Product 	
Recall Facility
Red24 Expands U.S. Crisis 	
Management Team
02 Trans-Pacific Partnership and 	
its Effect on Global Food Safety
03 September Recall
Announcements
NHTSA Imposes Record $200M Fine
on Takata in Airbag Recall Case
On November 3rd, the Department of
Transportation’s National Highway Traffic
Safety Administration issued two orders
imposing a civil penalty of $200 million to
Takata. The orders represent the largest civil
penalty in NHTSA’s history for violations of the
Motor Vehicle Safety Act, and for the first time
use NHTSA’s authority to accelerate recall
repairs to millions of affected vehicles.
The record fine stems from Takata’s defective
airbag inflators that can spew shrapnel into
drivers and passengers in a crash. So far,
about 23.4 million driver and passenger
inflators have been recalled on 19.2 million
U.S. vehicles sold by 12 automakers.
The actions prioritize recalls so the greatest
safety risks are addressed first, and set
deadlines for future recalls of other Takata
inflators that use a suspect propellant unless
they are proved to be safe. Of the $200
million fine, $70 million is payable in cash with
an additional $130 million becoming due if
Takata fails to meet its commitments or if
additional violations of the Safety Act are
discovered.
The Consent Order issued to Takata requires
the company to phase out the manufacture
and sale of inflators that use phase-stabilized
ammonium nitrate propellant, which is
believed to be a factor in explosive ruptures
that have caused 7 deaths and nearly 100
injuries in the United States. The Consent
Order also lays out a schedule for recalling all
Takata ammonium nitrate inflators now on the
roads unless the company can prove they are
safe or can show it has determined why its
inflators are prone to rupture.
The order also imposes unprecedented
oversight on Takata for the next five years,
including an independent monitor selected
Aon Risk Solutions
Crisis Management Practice
by NHTSA to assess, track and report the company’s compliance with
the phase-out schedule and other requirements of the Consent Order,
and to oversee the Coordinated Remedy Program.
As part of NHTSA’s Consent Order to Takata, the company has
admitted that it was aware of a defect but failed to issue a timely
recall, a violation of the Motor Vehicle Safety Act. In connection with
the Consent Order, NHTSA also issued findings that Takata provided
NHTSA with selective, incomplete or inaccurate data dating back to at
least 2009, and continuing through the agency’s current
investigation, and that Takata also provided its customers with
selective, incomplete or inaccurate data.
Toyota, Mazda, Nissan, and Honda have all dropped Takata as their
airbag suppliers.
Multistate Foodborne Outbreaks – Limited but Lethal
Millions of U.S. residents become ill from foodborne pathogens each
year. Most of these foodborne outbreaks occur are contained to small
groups of persons in a localized area. However, as foods are becoming
distributed more widely and rapidly, and because detection methods
have improved, outbreaks that occur in multiple states and that even
span the entire country are increasing in frequency.
The CDC's recently ran a report analyzing their Foodborne Disease
Outbreak Surveillance System to describe multistate foodborne
outbreaks that occurred in the United States during 2010–2014.
During this 5-year period there were a total of 4,163 foodborne
disease outbreaks with identified pathogen and food or common
setting reported to CDC. Of the 4,163 outbreaks only 120, less than
3%, were recognized as multistate outbreaks. The more startling
statistic is the severity associated with the 120 outbreaks; they were
responsible for 11% (7,929 of 71,747) of illnesses, 34% (1,460 of 4,247)
of hospitalizations, and 56% (66 of 118) of deaths. Clearly, multistate
foodborne disease outbreaks account for a disproportionate number
of outbreak-associated illnesses, hospitalizations, and deaths relative
to their occurrence.
See the full report below and find out how the food industries and
local, state, and federal agencies have been collaborating to develop
and implement more effective ways to identify and trace
contaminated foods linked to multistate outbreaks and use lessons
learned during outbreak investigations to help improve food safety
practices and regulations, and help to prevent future outbreaks.
http://www.cdc.gov/mmwr/preview/mmwrhtml/mm6443a4.
htm?s_cid=mm6443a4_w
RecallRegister | Aon Risk Solutions | November 2015	 2
October Recall Announcements
The following recalls have been announced through the U.S. Food and Drug Administration (FDA),
the U.S. Department of Agriculture (USDA), the Consumer Product Safety Commission (CPSC),
National Highway Traffic Safety Administration (NHTSA) and the Canadian Food Inspection Agency
(CFIA). These agencies are charged with protecting consumers from products that may pose injury to
the public. This is only a representative list of recalls announced by these agencies during the month.
A complete list of recalls, as well as actual press releases, is available at www.recalls.gov and http://
www.inspection.gc.ca/english/toce.shtml
October 1, 2015
Pier 1 Imports Recalls Outdoor Patio
Swivel Armchairs Due to Fall Hazard
Pier 1 Imports, of Fort Worth, Texas recalled
about 2,500 Katerina swivel armchairs in the
U.S. and about 30 in Canada. The swivel
armchair can tip backward while rocking and
consumers can fall off, posing a fall hazard. Pier
1 Imports has received five reports of the chair
tipping over in stores with consumers in them,
including one report of a consumer who
received contusions and scratches. Consumers
should immediately stop using the recalled
swivel armchairs and return them to any
Pier 1 Imports store for a full refund or for
a store credit.
MiWorld Accessories Recalls Plug-in Wall
Chargers for iPhones Due to Fire Hazard;
Sold Exclusively at Charlotte Russe Stores
MiWorld Accessories LLC, of New York recalled
about 3,200 USB Cord & Wall Chargers for
iPhone 5/5S because the chargers can
overheat and catch fire while in use, posing a
fire hazard. There has been one report of the
charger catching on fire. No injuries have been
reported. Consumers should immediately stop
using recalled chargers and contact MiWorld
for a full refund.
BSH Home Appliances Recalls Dishwashers
Due to Fire Hazard
BSH Home Appliances Corp., of Irvine,
California recalled about 149,000 dishwashers
in the U.S. and an additional 45,000 in Canada
because the power cord can overheat, posing
a fire hazard. BSH Home Appliances has
received 10 reports of the electrical cord
overheating, including five reports of fire
resulting in property damage. No injuries have
been reported. Consumers should
immediately stop using the dishwasher and
contact BSH Home Appliances for a free
inspection and repair.
Bexco Expands Recall of DaVinci Brand
Cribs Due to Entrapment, Fall and
Laceration Hazards
Bexco Enterprises Inc., of Montebello,
California recalled about 6,000 DaVinci cribs
because a metal bracket that connects the
mattress support to the crib can break,
creating an uneven sleeping surface or a gap.
If this occurs, a baby can become entrapped in
the crib, fall or suffer lacerations from the
broken metal bracket. The firm has received
five additional reports of the mattress support
brackets breaking and detaching. No injuries
have been reported. Consumers should
immediately stop using the recalled cribs and
contact Bexco for a free replacement mattress
support which includes replacement brackets.
In the meantime, parents are urged to find an
alternate, safe sleeping environment for the
child, such as a bassinet, play yard or toddler
bed depending on the child’s age.
October 2, 2015
K-9 Kraving Dog Food Has Announced a
Voluntary Recall of Their Chicken Patties
Dog Food
K-9 Kraving Dog Food of Baltimore, Maryland
has announced a voluntary recall of their
Chicken Patties Dog Food because these
products may be contaminated with
Salmonella and Listeria monocytogenes.
Salmonella and Listeria monocytogenes can
affect animals eating the products and there is
risk to humans from handling contaminated
pet products, especially if they have not
thoroughly washed their hands after having
contact with the products or any surfaces
exposed to these products.
K-9 Kraving Dog Food became aware of a
potential issue after receiving notification from
the FDA that a routine surveillance sample of
Chicken Patties tested positive for Salmonella
and Listeria monocytogenes. The affected
product was distributed to retail stores only in
Maryland. No illnesses have been reported to
date and no other K-9 Kraving Dog Food
products are affected.
Even though no illnesses have been reported,
consumers should follow the Safe Handling
Instructions printed on the K-9 Kraving Dog
Food package when disposing of the affected
product. Consumers feeding the affected
product should discontinue use and monitor
their pet's health, and contact their
veterinarian if they have concerns. Consumers
who purchased the product can obtain a full
refund or exchange by either returning the
product in its original packaging or bringing a
proof of purchase back to their retailer
RecallRegister | Aon Risk Solutions | November 2015	 3
October Recall Announcements, October 1 – 2, 2015
Texas Star Nut and Food Co., Inc.
Voluntarily Recalls Natural Macadamia
Nuts and Simply Raw Trail Mix Due To
Possible Salmonella Contamination
Texas Star Nut and Food Co., Inc. has
voluntarily recalled Nature’s Eats, Natural
Macadamia Nuts 6oz and Southern Grove,
Simply Raw Trail Mix 8oz because the products
have the potential to be contaminated with
Salmonella.
The recall was as the result of a routine,
random sampling program conducted by a
FDA contracted lab which revealed that the
Nature’s Eats Natural Macadamia Nut product
contained Salmonella. The products were
distributed to Retail Locations in Texas, North
Carolina, Florida, Georgia and Tennessee. The
company has ceased the distribution of this
specific lot of macadamia nuts from the
supplier.
Consumers who have purchased any of the
affected products are urged to not eat or
discontinue consuming the potentially
affected product and contact the company for
refund or product replacement information.
No illnesses have been reported in relation to
this product to date.
Dean Foods of Decatur, Ind. Issues Allergy
Alert on Undeclared Milk in Sunkist Frozen
Mango Fruit Sorbet Bars
Dean Foods of Decatur, Indiana, is voluntarily
recalling Sunkist brand Frozen Mango Fruit
Sorbet Bars because these products may
contain undeclared milk. People who have an
allergy or severe sensitivity to milk run the risk
of serious or life-threatening allergic reaction if
they consume these products. While none of
these products have been linked to any illness
related to allergens at this time, Dean Foods is
taking this precautionary measure because the
mango fruit bars may contain milk, an allergen,
which has not been declared on the
packaging.
Due to a manufacturing error, a small amount
of dairy may have been mixed with fruit bar
mix. To date, no complaints or reactions have
been reported. Consumers who purchased
the product listed above may discard it and
return the product package to the place of
purchase for a full refund or exchange. The
U.S. Food and Drug Administration has been
notified of this voluntary recall.
Dean Foods of Decatur, Ind. Issues Allergy
Alert on Undeclared Milk in Sunkist Frozen
Mango Fruit Sorbet Bars
Dean Foods of Decatur, Indiana, is voluntarily
recalling Sunkist brand Frozen Mango Fruit
Sorbet Bars because these products may
contain
October 6, 2015
Sportsmans Guide Recalls Guide Gear
Ground Pop-up Hunting Blinds Due to
Fire Hazard
The Sportsmans Guide, of South St. Paul.
Minnesota recalled about 17,000 pop-up
hunting blinds because they are not made of
flame-resistant materials, posing a fire hazard.
No incidents have been reported to date.
Consumers should immediately stop using the
blinds and contact Sportsman Guide for a free
replacement. Sportsman Guide is contacting
consumers directly.
Snack Out Loud Foods Issues Allergy Alert
on Undeclared Milk in Snack Out Loud Sea
Salt Crunchy Bean Snacks
Snack Out Loud Food announced a voluntary
recall of 56 cases of Sea Salt Crunchy Bean
Snacks due to the possibility of Ranch product
being packaged in Sea Salt single-unit serving
film, which does not list milk as an allergen.
Consumption of this product may cause an
allergic reaction to milk. This recall will affect
the entire lot identified.
The recall was initiated after it was discovered
that product containing milk was distributed
in packaging that did not reveal the presence
of milk. Subsequent investigation indicates the
problem was caused by a temporary
breakdown in the company's production and
packaging processes. The Crunchy Bean
Snacks were distributed to Colorado and
California, and the company has reached out
to consumers through its distributors and
retail stores.
No confirmed illnesses have been reported to
date. Consumers who have purchased Snack
Out Loud Sea Salt Crunchy Bean Snacks are
urged to return it to the place of purchase for
a full refund.
Polaris Recalls RZR Recreational Off-
Highway Vehicles Due to Fire Hazard
Polaris Industries Inc., of Medina, Minnesota
recalled about 53,000 recreational off-highway
vehicles because vehicles' fuel tank vent line
can be misrouted, causing it to become
pinched. This can cause the fuel tank to
pressurize and leak fuel, posing a fire hazard.
Polaris has received four reports of RZR 900s
with fuel leaks and two reports of the vehicles
catching on fire, one of which included a
minor burn injury to a consumer. The
company received 25 reports of RZR 1000s
with fuel leaks. No injuries reported for RZR
1000s. Consumers should immediately stop
using the recalled vehicles and contact their
local Polaris dealer to schedule a free repair.
Polaris is contacting its customers directly
and sending a recall letter to each
registered owner.
October 7, 2015
American Pure Whey Issues Allergy Alert
on Undeclared Milk and Soy in Whey
Protein Products
American Pure Whey, of New Bern, North
Carolina is recalling its whey protein products,
because they contain undeclared milk allergen
and soy allergen.
The recall was initiated after it was discovered
that product containing whey from milk and
soy lecithin was distributed in packaging that
did not reveal the presence of the allergens on
the label. Subsequent investigation indicates,
the problem was caused by a temporary
breakdown in the company's production and
packaging processes. The products were
distributed to twenty-nine states and reached
directly to customers through mail order.
Consumers who have purchased whey protein
products are urged to return it to the place of
purchase for a full refund. Own label
distributors are urged to return the product to
us as soon as they have received the returns.
No illnesses have been reported to date. The
U.S. Food and Drug Administration have been
notified of this voluntary recall.
RecallRegister | Aon Risk Solutions | November 2015	 4
October Recall Announcements, October 2 – 7, 2015
BRP Recalls Youth All-Terrain Vehicles Due
to Fire Hazard
BRP US Inc., of Sturtevant, Wisconsin recalled
about 240 youth model Can-Am all-terrain
vehicles because the fuel filter can break and
leak, posing a fire hazard. BRP has received
eight reports of the fuel filter breaking and
leaking at dealerships. No injuries have been
reported. Consumers should immediately stop
using the recalled vehicles and contact a BRP
dealer to schedule a free repair. BRP is
notifying registered consumers directly about
this recall.
New England Natural Bakers Inc. Issues
Voluntary Allergy Alert on Undeclared
Milk, Wheat and Tree Nuts (Pecans) in
Coconut Cranberry Granola
New England Natural Bakers Inc. of Greenfield,
Massachusetts is issuing a voluntary recall for
747 cases of Trader Joe’s Coconut Cranberry
Granola because Pecan Praline Granola
containing milk, wheat and tree nuts (pecans)
was packaged into the Coconut Cranberry
Granola box. People who have an allergy or
severe sensitivity to milk, wheat, and/or
pecans run the risk of serious or life-
threatening allergic reaction if they consume
these products.
The voluntary recall was initiated by New
England Natural Bakers Inc. after Trader Joe’s
was contacted by a customer. The potentially
affected product was distributed to Trader
Joe’s stores in nineteen states. All affected
product has been removed from store shelves.
Customers who have purchased the Trader
Joe’s Coconut Cranberry Granola may return it
to Trader Joe’s for a full refund. One allergic
reaction has been reported to date.
Bed Handles Inc. Reannounces Recall of
Adult Portable Bed Handles Following
Report of Fourth Entrapment Death; Less
Than 1% Response Rate to Recall
The U.S. Consumer Product Safety
Commission and Bed Handles Inc., of Blue
Springs, Missouri, are re-announcing the
voluntary recall of about 113,000 adult
portable bed handles following a fourth
reported death. A 90-year-old woman living
in a senior residence in Castro Valley, California
died after being entrapped in the gap
between her mattress and the bed handle.
The recall involves adult portable bed handles
sold by Bed Handles, Inc. from 1994 through
2007 that do not have safety retention straps
to secure the bed handle to the bed frame to
keep the bed handle from shifting out of place
and creating a dangerous gap.
When attached to an adult’s bed without the
use of safety retention straps, a handle can
shift out of place creating a dangerous gap
between the bed handle and the side of the
mattress. This poses a serious risk of
entrapment, strangulation and death.
As previously reported, three other women
died after becoming entrapped between the
mattress and the bed handles. They include an
elderly woman, age unknown, who died in an
Edina, Minnesota assisted living facility; a
41-year-old disabled woman who died in a
Renton, Washington adult family home; and an
81-year-old woman who died in a Vancouver,
Washington managed care facility.
Consumers should immediately stop using all
recalled bed handles that were sold without
safety retention straps. Contact Bed Handles,
Inc. for free safety retention straps to secure
the bed handle to the bed frame, new
assembly and installation instructions for
models BA10W, BA11W and AJ1 and a warning
label to attach to the bed handles. The bed
handles should be used only with the safety
retention straps securely in place attaching the
bed handle to the bed frame in order to
prevent a gap.
Whole Foods Market Voluntarily Recalls
All Cut, Wrapped and Weighed Papillon
Organic Roquefort Cheeses Because Of
Possible Health Risk
Whole Foods Market is recalling cheese sold in
all stores nationwide that came from its
supplier because it has the potential to be
contaminated with Listeria monocytogenes.
The recalled cheese was cut and packaged in
clear plastic wrap and sold with Whole Foods
Market scale labels. Whole Foods Market
decided to recall the cheese after routine
sampling conducted by the FDA found Listeria
Monocytogenes in a whole, uncut wheel of
the cheese.
No illnesses or infections have been reported
to date. Signage is posted on retail store
shelves to notify customers of this recall, and
all affected product has been removed from
shelves. Consumers who have purchased this
product from Whole Foods Market stores may
bring their receipt to the store for a full refund.
October 8, 2015
Tristar Food Wholesale Co. Inc. Issues
Allergy Alert on Undeclared Sulfites in
Heng Cheong Loong Co. Golden Raisins
Tristar Food Wholesale Co. Inc. of Jersey City,
New Jersey is recalling Heng Cheong Loong
Co. Dried Golden Raisins because they contain
undeclared sulfites. People who have severe
sensitivity to sulfites run the risk of serious or
life threatening allergic reactions if they
consume this product. The consumption of 10
milligrams of sulfites per serving has been
reported to elicit severe reaction in some
asthmatics. Anaphylactic shock could occur in
certain sulfite sensitive individuals upon
ingesting 10 milligrams or more of sulfites.
This recall was initiated after NYSDAM
sampling and analysis revealed the presence of
undeclared sulfites in Heng Cheong Loong
Co. Golden Raisins. The recalled HCL Dried
Golden Raisins, a product of South Africa,
were distributed to several states.
Consumers who have purchased HCL Dried
Golden Raisins should return it to the place of
purchase. No illnesses have been reported to
date in connection with this problem.
Safety 1st Recalls Décor Wood Highchairs
Due to Fall Hazard
Dorel Juvenile Group, of Columbus, Indiana
recalled about 35,000 décor wood highchairs
because a child can remove the highchair’s
tray, posing a fall hazard. Safety 1st has
received 68 reports of children removing the
trays including 11 reports of injuries such as
lacerations, chipped teeth and bruises.
Consumers should immediately stop using
these recalled highchairs and contact the firm
to receive instructions on receiving a new tray
with labels.
RecallRegister | Aon Risk Solutions | November 2015	 5
October Recall Announcements, October 7 – 8, 2015
October 9, 2015
Medline Industries, Inc. Issues a
Voluntary Nationwide Recall of One Lot of
Acetaminophen Tablets, 500mg, Due To
Mislabeling With Incorrect Strength
Medline Industries, Inc. announced that it will
initiate a voluntary nationwide recall one lot of
Acetaminophen tablets, 500mg, uncoated
compressed tablets to the consumer level. The
recalled Acetaminophen 500mg, has been
found to be mislabeled displaying
“Acetaminophen 325mg” instead of
“Acetaminophen 500mg”. The
Acetaminophen tablets, 500mg is incorrectly
labeled as 325 mg tablets. This error is not
easily identifiable by the user or prescriber. If
the product is taken at the maximum labeled
dose, every four hours, five doses a day, or
with other medications containing
acetaminophen, it may lead to liver toxicity or
liver failure. To date, Medline Industries, Inc.
has not received any reports of adverse events
associated with this product.
This lot was distributed nationwide. Medline
Industries, Inc. is investigating to determine
the root cause and corrective and
preventative actions. Medline Industries, Inc.
notified its distributors, consumers and/or
retailer customers by First Class Mail and is
arranging for return and credit of all recalled
products. Consumers, distributors, and/or
retailers that have product which is being
recalled should stop using and return to
Medline Industries, Inc.
Skipanon Brand Seafoods LLC Recalls all
Seafood Canned Products Because of
Possible Health Risk
Skipanon Brand Seafoods LLC of Warrenton,
Oregon is voluntarily recalling all Skipanon
brand seafoods canned products because it
has the potential to be contaminated with
Clostridium botulinum, a bacterium which can
cause life-threatening illness or death.
Consumers are warned not to use the product
even if it does not look or smell spoiled.
Botulism, a potentially fatal form of food
poisoning, can cause the following symptoms:
general weakness, dizziness, double-vision
and trouble with speaking or swallowing.
Difficulty in breathing, weakness of other
muscles, abdominal distension and
constipation may also be common symptoms.
People experiencing these problems should
seek immediate medical attention.
This voluntary recall was initiated due to lack
of documentation and possible under-
processed products. The problem was
discovered during the inspection by the US
Food and Drug Administration and the
inspection is ongoing. This recall is being
made with the knowledge of the FDA the
Oregon Department of Agriculture. Products
were distributed to wholesalers and retailers in
Michigan, Nevada, Oregon, and Washington
and sold to internet customers nationwide
from the website skipanonbrand.com.
There have been no reported cases of illness
to date. Customers are advised to return or to
contact company and hold for pick up all
products. At this point we are determining the
best course of action to remedy the situation.
October 12, 2015
New Frontier Foods, Inc. Issues Voluntary
Recall of Ocean's Halo Seaweed Chips
Produced At Third Party Manufacturer
on Certain Dates, Because Of Possible
Health Risk
New Frontier Foods, Inc. of Burlingame,
California is voluntarily recalling six days of
production of Ocean's Halo Gluten Free
Seaweed Chips produced at a third party
manufacturer because of an undeclared
allergen – wheat – with potential adverse
health effects.
The Seaweed Chips produced on the affected
dates of production are being recalled
because routine testing showed levels of
gluten above the FDA limit for a gluten free
product. As a result, the products may contain
an undeclared allergen – wheat – in products
labeled as gluten-free. To date, New Frontier
Foods has not received any reports of illness
that may be associated with gluten.
New Frontier Foods is voluntarily recalling
affected chips produced on those dates from
customer warehouses and retail store shelves.
No other dates and no other New Frontier
Foods products are covered by the recall.
Consumers with wheat allergies, Celiac
disease or gluten intolerance should not
consume products bearing the affected code
dates and should contact New Frontier Foods
for a replacement or full refund. For consumers
who do not have an allergy to wheat, Celiac
disease or gluten intolerance, the products are
safe to eat.
October 13, 2015
Dole Fresh Vegetables Announces
Precautionary Recall of Limited Number of
Spinach Salads
Dole Fresh Vegetables is voluntarily recalling a
limited number of cases of bagged salad. The
product being recalled is Dole Spinach due to
a possible health risk from Salmonella. Dole
Fresh Vegetables is coordinating closely with
regulatory officials. This precautionary recall
notification is being issued due to an isolated
instance in which a sample of Dole Spinach
salad yielded a positive result for Salmonella in
a random sample test conducted by the
Michigan Department of Agriculture & Rural
Development; Laboratory Division. No
illnesses have been reported in association
with the recall.
Dole Fresh Vegetables customer service
representatives are already contacting retailers
and are in the process of confirming that the
recalled product is being removed from the
stream of commerce. The product was
distributed in 13 U.S. states. Neither Baby
Spinach nor any other salads are included in
the recall.
Market of Choice Recalls Baked Brie Herb-
Garlic Due to Possible Health Risk
Market of Choice is recalling its Market Cheese
Shop Baked Brie Herb/Garlic variety, due to
undeclared pecans. Use of this product by
anyone allergic to pecans may result in illness
or injury.
The Baked Brie Herb/Garlic has been recalled
from nine Market of Choice stores. Recall
placards have been placed in areas where the
product was sold. No confirmed illnesses have
been reported at this time. Market of Choice
customers who purchased the recalled
product may return it for a full refund.
RecallRegister | Aon Risk Solutions | November 2015	 6
October Recall Announcements, October 9 – 13, 2015
October 14, 2015
TCC Cooking Company Recalls CHEFS
Vertical Roasters Due to Burn and
Laceration Hazards
TCC Cooking Company, of Colorado Springs,
Colorado recalled about 4,000 vertical
roasters because they can break or shatter,
posing burn and laceration hazards. TCC
Cooking Company has received 25 reports of
the roasters breaking or shattering. No injuries
have been reported. Consumers should
immediately stop using the recalled roasters.
Consumers who purchased the roaster
through Target.com should return the product
to any Target store for a full refund. All other
consumers should discard the product and
contact TCC Cooking Company to receive a
gift card equal to the purchase price.
Nijay International, Inc. Recalls Coriander
Powder Because of Possible Salmonella
Health Risk
Nijay International, Inc. of Anaheim, California
is recalling 8 cases of Down to Earth Organic
Coriander Powder, because it has the potential
to be contaminated with Salmonella.
The recall was a result of routine sampling by
an FDA contract lab, which revealed the
presence of Salmonella. The recalled product
was distributed to retail stores in Dallas,
Austin, Houston, and San Antonio, TX.
To date, Nijay International, Inc. has not
received any reports of illness related to this
recalled product. Consumers who have
purchased Down to Earth Organic Coriander
Powder are urged to return it to the place of
purchase for a full refund.
October 15, 2015
Horizon Hobby Recalls E-flite Chargers
Due to Fire Hazard
Horizon Hobby LLC, of Champaign, Illinois
recalled about 1,300 E-flite Ultra Micro-4 AC/
DC battery chargers because they can
overcharge the batteries and overheat, which
could result in a fire, property damage and
injury. No incidents have been reported to
date. Consumers should stop using the
recalled chargers immediately and contact
Horizon Hobby for a replacement charger.
October 20, 2015
XO FOUR Stealth Gaming Headsets
Recalled By Turtle Beach Due to Risk of
Exposure to Mold
Turtle Beach Corporation, of San Diego,
California recalled about 59,500 Ear Force®
XO FOUR Stealth gaming headsets because
mold spores were found on the headsets,
posing a risk of respiratory or other
infections in individuals with chronic health
problems. Turtle Beach has received six
reports of mold on the headsets. No injuries
have been reported. Consumers should
immediately place the recalled headset into
a plastic bag with the original box and any
components, tie or tape the bag closed, and
contact Turtle Beach for instructions on how
to return the product for a free replacement
gaming headset.
Golden Horse Recalls Children’s Denim
Pants Due to Choking Hazard; Sold
Exclusively at Belk Stores
Golden Horse Enterprise NY Inc., of New York,
New York recalled about 8,300 children’s
denim pants sold exclusively at Belk stores
nationwide and online at www.Belk.com
because the zipper pull can detach, posing a
choking hazard to young children. No
incidents have been reported to date.
Consumers should immediately stop using the
denim pants and return them to a Belk store
for a full refund.
Downing Labs, LLC Issues Voluntary
Nationwide Recall of All Sterile
Compounded Products Due to Lack of
Sterility Assurance
Downing Labs, LLC of Farmers Branch, Texas is
voluntarily recalling all lots of sterile products
compounded and packaged by Downing Labs
and that remain within expiry due to concerns
over sterility assurance. The products were
distributed nationwide and in the UK to
patients and providers. The recall does not
pertain to any non-sterile compounded
medications prepared by Downing Labs. This
recall is being conducted with the knowledge
of the FDA.
If there is a contamination in products
intended to be sterile, patients are at risk of
serious infections which may be life
threatening. There have been no consumer
complaints or reports of any issues with the
recalled products to date. Downing Labs takes
this measure voluntarily and solely out of an
abundance of caution because Downing Labs
takes the utmost care to ensure patient safety.
Thus, Downing Labs is asking all patients and
providers that received sterile compounded
products from Downing Labs that remain
within expiry to discontinue use of the
products and set aside any unused product
until further instructions are received on how
to return the product.
Customers should contact their physician or
healthcare provider if they have experienced
any problems that may be related to taking or
using this drug product. Providers who have
dispensed any sterile product distributed by
Downing Labs to a patient for use outside of
the provider's office should contact the
patient to whom product was dispensed and
advise the patient of this recall.
Global Manufacturing Company
Recalls API Outdoors Tree Stands Due
to Fall Hazard
Global Manufacturing Company, of Windom,
Minnesota recalled about 5,300 climbing tree
stands because the cable assembly on the
climbing tree stand can release, posing a fall
hazard to the user. Global Manufacturing
Company has received one report of the cable
assembly releasing; which resulted in a broken
vertebra, fractured rib and sprained shoulder.
Consumers should immediately stop using the
recalled tree stands and return them for free
replacement cables.
Big Game Recalls Tree Stands Due to Fall
Hazard
BGHA, Inc. dba Big Game, of Windom,
Minnesota recalled about 12,200 climbing
tree stands because the cable assembly on the
climbing tree stand can release, posing a fall
hazard to the user. Big Game has received one
report of the cable assembly releasing which
resulted in injuries to the knee, wrist and hip.
Consumers should immediately stop using the
recalled tree stands and return them for free
replacement cables.
RecallRegister | Aon Risk Solutions | November 2015	 7
October Recall Announcements, October 14 – 20, 2015
October 21, 2015
Liquid Force Recalls Response Kiteboard
Control Systems Due to Risk of Injury
Liquid Force, of Encinitas, California recalled
about 2,050 Liquid Force Response Kiteboard
control systems in the U.S. and an additional
40 in Canada. The chicken loop release
system, which is used to depower the kite, can
stick and fail to open, posing a risk of injury to
the kiteboarder. No incidents have been
reported to date. Consumers should
immediately stop using the recalled kiteboard
control systems and contact Liquid Force for a
free replacement chicken loop release
mechanism. The firm is contacting all owners
of the kiteboard control systems directly.
Ethereal Confections Issues Allergy Alert
on Undeclared Amounts of Milk
in Chocolates
Ethereal Confections of Woodstock, Illinois is
recalling all Inclusion Bars & Mendiants and all
Meltaway Bars & Meltaways, because they
may contain undeclared amounts of milk.
The recall was initiated due to FDA testing that
found the presence of milk. The product,
labeled as "dairy free", contains levels of milk
protein that can elicit life-threatening reactions
in milk-allergic individuals. Product was
distributed by Ethereal Confections to retail
stores throughout the United States, sold at
Ethereal Confections in Woodstock, Illinois,
and sold online at www.etherealconfections.
com. No illnesses have been reported to date
in connection with this problem.
Krud Kutter Recalls Adhesive Removers
Due to Failure to Meet Child Resistant
Closure and Cautionary Labeling
Requirements
Krud Kutter Inc. of Cumming, Georgia recalled
about 85,000 adhesive removers because the
packaging is not child resistant as required by
the Poison Prevention Packaging Act and the
labeling on the product violates the Federal
Hazardous Substances Act because it does not
warn of the hazard presented. The adhesive
remover contains petroleum distillates, which
pose aspiration and poisoning hazards if
swallowed. No incidents have been reported
to date. Consumers should immediately stop
using the recalled adhesive removers and
return them to the store where purchased for
a full refund.
Innopower Recalls Hawk Climbing Sticks
Due to Fall Hazard
Innopower, Inc. (owner of the Hawk brand), of
Frankenmuth, Michigan recalled about 730
climbing sticks because the folding steps can
bend or break during use, posing a fall hazard.
The firm has received reports of five incidents
of steps breaking. Only minor injuries,
including scratches and bruises, have been
reported. Consumers should immediately stop
using the climbing sticks and contact
Innopower for information on returning the
folding steps for a free replacement.
October 22, 2015
United States Stove Company Recalls
Pellet Stoves Due to Fire Hazard
United States Stove Company, of South
Pittsburg, Tennessee recalled about 4,400
pellet heater/stoves because the internal fire
box baffle can degrade, overheat and pose a
fire hazard. The United States Stove Company
has received 16 reports of fire and property
damage. No injuries have been reported.
Consumers should immediately unplug these
units, stop using the product and return the
circuit board and serial face plate to the firm
for $868 cash or $1,200 credit towards the
purchase of any United States Stove
Company product.
Skinny Latina Foods, Inc. Issues Recall
for Undeclared Soy
Skinny Latina Foods, Inc. Miami, Florida is
recalling all bottles of Skinny Latina Million
Dollar Marinade due to undeclared soy.
People who have an allergy or severe
sensitivity to soy run the risk of serious life
threatening allergic reaction if they consume
these products. The U.S. Food and Drug
Administration have been notified of this
voluntary recall.
The recall was initiated after it was discovered
that product containing soy within the gluten-
free teriyaki sauce ingredient of the product
was distributed in packaging that did not
reveal the presence of the soy allergen on the
label. The recalled products were distributed
in retail stores nationwide.
No illnesses have been reported to date in
connection with this recall. Purchasers allergic
to soy and / or soybean should destroy the
product, or contact Skinny Latina Foods, Inc.
for more information.
Build-A-Bear Recalls Stuffed Animals Due
to Choking Hazard
Build-A-Bear Workshop Inc, of St. Louis,
Missouri recalled about 33,600 Starbrights
Dragon stuffed animals in the United States
and an additional 1,000 in Canada. The satin
seam of the stuffed animal can open, allowing
the stuffing material to be exposed, posing a
choking hazard for young children. No
incidents have been reported to date.
Consumers should immediately take the
recalled stuffed animal away from children
and return it to any Build-A-Bear Workshop
store to receive a coupon for any Build-A-Bear
stuffed animal.
Kar's Nuts Recalling Certain Packages of
Sweet 'N Salty Mix
Kar’s Nuts, Inc. announced it has recalled a
limited number of packages of their Sweet n
Salty Mix products due to consumer reports of
hard, clear foreign material (approximately one
half the size of a sunflower kernel) being found
in several packages.
There are no reports of injury, all recalled
product are being removed from store
shelves. Consumers who have purchased the
product with the best by dates in question
can return it to its place of purchase for a
full refund.
L.L. Bean Recalls Knives with Sheath Due
to Laceration Hazard
L.L. Bean Inc., of Freeport, Maine recalled
about 300 hunting knives and sheaths
because the knife can cut through the sheath,
posing a laceration hazard. No incidents have
been reported to date. Consumers should
immediately stop using the knife sheath
and contact the firm to receive a free
replacement sheath.
RecallRegister | Aon Risk Solutions | November 2015	 8
October Recall Announcements, October 21 – 22, 2015
October 23, 2015
Salix Animal Health, LLC, Expands
Voluntary Recall of Good N Fun Beefhide
Chicken Sticks Dog Treats Due To Possible
Salmonella Contamination
Salix Animal Health, LLC of Deerfield, Florida is
voluntarily expanding its recall of "Good 'n'
Fun - Beefhide Chicken Sticks" because this
product may be contaminated with
Salmonella.
Sampling conducted by the Georgia
Department of Agriculture confirmed the
presence of Salmonella in an additional lot of
this product. In an abundance of caution, Salix
Animal Health is expanding its original recall to
include the tested lot and others made around
the same timeframe. This affects Good 'n' Fun
- Beefhide Chicken Sticks only; no other
product is affected by this announcement.
The recalled Good 'n' Fun - Beefhide Chicken
Sticks were distributed nationwide to Dollar
General, Dollar Tree and Family Dollar retail
stores. Salix Animal Health is working with
retailers to ensure that the affected product is
removed from inventory and is no longer sold.
Customers who have purchased the product
subject to this recall are urged to dispose of
the product or return it for full refund.
Whole Foods Market Recalls Curry
Chicken Salad and Classic Deli Pasta Salad
in Seven States Due to Possible Listeria
Contamination
Whole Foods Market of Cambridge,
Massachusetts, is recalling bulk and packaged
Curry Chicken Salad and Classic Deli Pasta
Salad sold in stores in seven states because it
has the potential to be contaminated with
Listeria Monocytogenes.
The salads were sold prepackaged, in salad
bars, in store's chef's cases and in sandwiches
and wraps prepared in the stores. A sampling
of the products tested positive for Listeria
Monocytogenes during a routine inspection
of Whole Foods Market's North Atlantic
Kitchen facility. Consumers who have
purchased this product from Whole Foods
Market should discard it and bring their
receipt to the store for a full refund. No
illnesses have been reported.
October 24, 2015
Kanan Enterprises Conducts Nationwide
Voluntary Recall of Certain Products
Containing Candy Buttons
Kanan Enterprises of Solon, Ohio announced
the voluntary recall of multiple products that
contain candy buttons due to the presence of
an ingredient that contains milk protein, which
is not declared on the packaging. This candy
button came from an outside ingredient
supplier. People who have an allergy or severe
sensitivity to milk run the risk of a serious or
life-threatening allergic reaction if they
consume these products. Kanan Enterprises
was made aware of this issue through
notification by a customer that they co-pack
for. Kanan Enterprises is aware of one
consumer allergic reaction associated with
consumption of this product. Consumers with
this reported product should not consume this
product. They should destroy it or return it to
the point of purchase.
October 27, 2015
Helados La Tapatia, Inc. Recalls Products
Because of Possible Allergens
Helados La Tapatia, Inc., of Fresno, California,
is voluntarily recalling 13 milk based ice cream
products due to the inclusion of egg and soy
ingredients which were not identified on
product packaging and which are potential
allergens to some people. The products were
distributed to select retail stores in a limited
area of Northern California. The products
are sold under the brand name of Helados
La Tapatia.
No illnesses or adverse reactions have been
reported to date. The recall was the result of a
routine inspection program by the U.S. FDA.
The production and distribution of the
identified products have been suspended
until accurate labeling for the products is
achieved. Consumers who have purchased
the Helados La Tapatia products are urged
to return the products to the place of purchase
for a full refund.
LaRose Industries Recalls Peanuts Flying
Ace Ride-On Toys Due to Choking Hazard;
Sold Exclusively at Target
LaRose Industries, of Randolph, New Jersey
recalled about 11,000 Peanuts Flying Ace
ride-on toys sold exclusively at Target stores
nationwide. The toy’s blue hubcaps can
detach from the wheel’s axle, posing a
choking hazard to young children. No
incidents have been reported to date.
Consumers should immediately take the
recalled ride-on toys away from children and
return the product to any Target store for a full
refund.
Herr's Announces Voluntary Recall of
Select Bags of Sour Cream and Onion
Potato Chips with Packaging Error
Herr Foods Inc. has initiated a voluntary recall
of certain bags of its Sour Cream and Onion
Potato Chip due to a packaging error that
incorrectly states that the product is gluten
free.
While the back panel of the package complies
with U.S. Food & Drug Administration (FDA)
label regulations by listing “Wheat” in the
ingredient statement as well as “Contains
Wheat” in its related allergen statement, the
front panel of the package erroneously
features the words “Gluten Free.” Gluten is the
protein that naturally occurs in wheat, rye,
barley, and crossbreeds of these grains. Most
people can eat gluten, but in people with
celiac disease, gluten intake gradually
damages the intestines, prevents the
absorption of vitamins and minerals, and can
lead to other health problems. Symptoms can
include diarrhea, fatigue, headaches,
abdominal pain, brain fog, rashes, nausea,
vomiting, and other reactions. Herr’s has not
received any reported illnesses to date.
The affected products were distributed
nationwide through retail stores, distributors,
and internet sales. These products were sold
as individual bags. No other Herr’s products
are involved with this recall.
Herr Foods announced the recall to prevent
consumers who are allergic or sensitive to
gluten from consuming this product.
Consumers with wheat allergies, celiac disease
or gluten intolerance should not consume
them and should return them to the retailer
where they were purchased for a full refund.
Herr Foods and other retailers are removing
recalled product from the retailers’ shelves. As
a result, consumers can be assured that all
other Herr’s products that remain on-shelf are
safe and not subject to this recall.
RecallRegister | Aon Risk Solutions | November 2015	 9
October Recall Announcements, October 23 – 27, 2015
October 28, 2015
Burley Design Recalls Child Bicycle Trailers
Due to Injury Risk
Burley Design LLC, of Eugene, Oregon
recalled about 34,000 child bicycle trailers in
the United States and an additional 820 in
Canada. Trailers with black plastic tow bar
receivers can separate from the tow bar when
they appear to be connected, posing a crash
hazard to the child in the trailer. Burley Design
has received 35 reports of trailers with black
plastic tow bar receivers separating from the
tow bar, including two incidents that resulted
in abrasions to a child. Consumers should
immediately stop using the recalled bicycle
trailers and contact Burley for a free safety
strap kit with tools and instructions for
installation and a coupon for a 20 percent
discount on the purchase of any Burley
accessory. Consumers should also inspect
the black plastic tow bar receiver. If it
appears to be cracked or damaged,
consumers should also request a free
replacement tow bar receiver.
Quest Medical, Inc. Issues Recall of MPS®
Delivery Set
Quest Medical, Inc. initiated a nationwide
recall of Myocardial Protection System (MPS)
Delivery Sets because the products have been
found to intermittently exhibit a seal failure
during use, which potentially could result in
patient blood loss.
Quest Medical, Inc. voluntarily recalled the
applicable lots of MPS Delivery Sets after
becoming aware of complaints alleging
patient blood loss from the device during use.
Quest Medical, Inc. has notified the FDA of this
action.
The identified lots of MPS Delivery sets have
shown a possible seal failure along the blood
source channel of main pump cassette,
resulting in blood loss from the bypass circuit
and interruption of cardioplegia solution
delivery. The firm has received twenty
complaints alleging this seal failure which have
resulted in 16 instances of patient blood loss
during surgery. There have been no reports of
patient injuries as a result of the alleged issue
to date.
Quest Medical, Inc. is notifying its distributors
and customers by certified letter/return receipt
and is arranging for return and replacement of
all recalled products. Consumers who have
the applicable lots of the MPS Delivery Sets
should cease use of the affected lots and
contact Quest Medical, Inc. to return the
product and request replacement.
Additionally, consignees are being notified via
written correspondence. There are no other
recalls related to this product.
Pottery Barn Kids Recalls Avengers
and Darth Vader Water Bottles Due to
Violation of Lead Paint Standard
Pottery Barn Kids, of San Francisco, California
recalled about 15,200 Avengers and Darth
Vader themed water bottles in the United
States and an additional 430 in Canada. The
gray paint on the metal portion of the water
bottle can contain excessive levels of lead,
violating the federal lead paint standard. No
incidents have been reported to date.
Consumers should immediately take the
recalled water bottles from children and
return them to the nearest Pottery Barn Kids
store or contact the firm’s toll-free number
for free shipping information. Consumers
will have the option of a full refund or
replacement water bottle, plus a $20 Pottery
Barn Kids gift card.
October 29, 2015
Sure Signal Products Recalls Heat-
Activated Fire Alarms Due to Failure
to Alert Consumers of a Fire
Sure Signal Products, Inc., of Garden Grove,
California recalled about 375,000 heat-
activated fire alarms because a defective
fusible link sensor (fuse) on the fire alarm
can cause the alarm to fail to alert consumers
of a fire. No incidents have been reported to
date. Consumers should immediately contact
Sure Signal Products for free replacement
fuses. A video with instructions on how
to replace the fuse is available at
http://SureSignalProducts.com.
Harveys and Winn-Dixie Recall Various
Bakery Oatmeal Raisin Cookie Products
Southeastern Grocers today announced an
immediate recall of 12-count, 18-count, and
20-count Bakery Oatmeal Raisin Cookies and
Bakery Variety Pack Cookies, along with
36-count and 48-count Bakery Cookie Platters
in all Harveys and select Winn-Dixie stores in
Florida and Georgia.
According to the supplier of the oatmeal raisin
cookie dough, the reason for the recall is that
the product is mislabeled. The product
contains walnuts, an allergen, which is
undeclared on the packaging label. Out of an
abundance of caution, consumers who have
an allergy or severe sensitivity to walnuts are
urged not to consume the products and
return them to the stores for a full refund. To
receive the refund, customers may present
proof of purchase through a receipt or the
product-packaging label.
Lighthouse Recalls Ceramic Mugs Due
to Burn Hazard
Lighthouse Christian Products Co., of
Schaumburg, Illinois recalled about 4,400
ceramic mugs because hot liquids can seep
through hairline cracks, posing a burn hazard.
The firm received a report of one incident. No
injuries. Consumers should immediately stop
using the recalled mugs and return them to
the store where they were purchased or call
Lighthouse for a full refund.
QBP Recalls WeThePeople BMX Bicycles
and Cranksets Due to Fall Hazard
Quality Bicycle Products, Inc. (QBP), of
Bloomington, Minnesota recalled about 70
bicycles and about 170 cranksets in the United
States and an additional 40 bicycles and about
40 crankset in Canada. The left end of the
bicycle crankset spindle can break, posing a
fall hazard to the rider. WeThePeople has
received five reports of the crankset spindles
breaking. No injuries have been reported.
Consumers should immediately stop riding
the recalled bicycles and cranksets and return
to the store where purchased for a free
inspection and free replacement spindle.
Hormel Foods Sales LLC Voluntarily
Recalls a Limited Number of Jars of Skippy
Reduced Fat Creamy Peanut Butter Spread
Due to Possible Metal Pieces
Hormel Foods Sales LLC is voluntarily
recalling 153 cases, or 1,871 total pounds,
of a single code date of SKIPPY® Reduced Fat
Creamy Peanut Butter Spread, due to the
possibility that some jars may contain small
pieces of metal shavings which were
discovered on an in-line magnet check during
routine cleaning. Foodborne objects that are
greater than 7mm in length may cause injury
such as severe choking with airway
obstruction, gastrointestinal peroration
or secondary infection.
RecallRegister | Aon Risk Solutions | November 2015	 10
October Recall Announcements, October 28 – 29, 2015
Recalled product was sent to distribution
centers for Publix, Target and Walmart located
in seven states. No other sizes, varieties or
other packaging configurations of SKIPPY®
brand peanut butter or peanut spreads are
included in this recall.
The company is issuing the recall to ensure
that consumers are made aware of the
potential hazard. No reports have been
received to date of any consumer injuries or
complaints. If a consumer has this product,
they should return it to the store where
purchased for an exchange
Maeli Rose Recalls Girls’ Hoodies Due
to a Strangulation Hazard
Maeli Rose, of Arcadia, California recalled
about 1,200 girl’s hoodies because the
hoodies have a drawstring inside the lining of
the hood that surrounds the face which poses
a strangulation hazard to children. Drawstrings
can become entangled or caught on
playground slides, hand rails, school bus doors
or other moving objects, posing a significant
strangulation and/or entanglement hazard to
children. In February 1996, CPSC issued
guidelines about drawstrings in children's
upper outerwear. In 1997, those guidelines
were incorporated into a voluntary standard.
Then, in July 2011, based on the guidelines
and voluntary standard, CPSC issued a federal
regulation. CPSC's actions demonstrate a
commitment to help prevent children from
strangling or getting entangled on neck and
waist drawstrings in upper outerwear, such as
jackets and sweatshirts. No incidents have
been reported to date. Consumers should
immediately take the recalled hoodie away
from children and remove the drawstring to
eliminate the hazard or return it to the place of
purchase for a full refund.
October 30, 2015
Giant/Martin's Alerts Customers to
Voluntary Recall Of Nature's Promise
Organic Edamame
Giant Food Stores, LLC and Martin’s Food
Markets announced it removed from sale
Nature’s Promise Organic Edamame products
because they contain soy, which is not listed
on the ingredient label.
These products are safe to consume for
individuals who do not suffer from a soy
allergy. Customers who have purchased these
products should discard any unused portions
and bring their purchase receipt to Giant/
Martin’s for a full refund. Giant/Martin’s has
received no reports of illnesses to date.
RecallRegister | Aon Risk Solutions | November 2015	 11
October Recall Announcements, October 29 – 30, 2015
Going beyond traditional risk transfer solutions, our global network of
product contamination and recall specialists offer a full range of
consultancy services, enabling clients to quantify their risk exposure
and make informed decisions on the optimum balance between risk
retention, risk management and risk transfer.
Our team of specialist brokers, crisis consultants and in-house
claims management combine threat assessment, impact analysis
and crisis management and response with individually structured
insurance programs.
Our unique, consultative approach enables our clients to implement
the most appropriate measures to meet their duty of care and better
protect their balance sheet, people, brand and reputation.
Crisis Management
RecallRegister | Aon Risk Solutions | November 2015	 12
About Aon
Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and
human resources solutions and outsourcing services. Through its more than 69,000 colleagues worldwide, Aon unites
to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through
industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker,
best insurance intermediary, best reinsurance intermediary, best captives manager, and best employee benefits consulting
firm by multiple industry sources. Visit aon.com for more information on Aon and aon.com/manchesterunited to learn
about Aon’s global partnership with Manchester United.
© Aon plc 2015. All rights reserved.
The information contained herein and the statements expressed are of a general nature and are not intended to address the circumstances of any particular
individual or entity. Although we endeavor to provide accurate and timely information and use sources we consider reliable, there can be no guarantee that such
information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate
professional advice after a thorough examination of the particular situation.
Risk. Reinsurance. Human Resources.
Key Contacts
Crisis Management
200 E. Randolph Drive,
Chicago, IL 60601
Bernie Steves
Managing Director
312.381.4945
bernie.steves@aon.com
Mary Duhig
312.381.4503
mary.duhig@aon.com
Jean McDermott-Lucey
212.441.1314
jean.mcdermott-lucey@aon.com
Marty Detmer
312.381.5114
marty.detmer4@aon.com
Joe Stottler
212.441.1795
Joseph.stottler1@aon.com
Caitlin McGrath
212.441.1538
caitlin.mcgrath@aon.com

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November 2015 Aon Recall Register

  • 1. Risk. Reinsurance. Human Resources. A Message from Bernie Steves, Managing Director and Practice Leader, Crisis Management Welcome to the November Edition of Crisis Management’s RecallRegister, Aon’s monthly recall and product safety newsletter. This publication provides a review of the month’s recalls as reported by the U.S. Consumer Product Safety Commission (CPSC), the U.S Food and Drug Administration (FDA), the U.S. Department of Agriculture (USDA), National Highway Traffic Safety Administration (NHTSA) and the Canadian Food Inspection Agency (CFIA). In addition to recall announcements, RecallRegister provides an update on the product recall and contamination insurance marketplace and environment. Each month, we highlight issues of importance including new markets and capacity, significant recall events and changes in legislation affecting the consumer products industry. Recall Register November, 2015 In this Issue 01 Hiscox Launches New Product Recall Facility Red24 Expands U.S. Crisis Management Team 02 Trans-Pacific Partnership and its Effect on Global Food Safety 03 September Recall Announcements NHTSA Imposes Record $200M Fine on Takata in Airbag Recall Case On November 3rd, the Department of Transportation’s National Highway Traffic Safety Administration issued two orders imposing a civil penalty of $200 million to Takata. The orders represent the largest civil penalty in NHTSA’s history for violations of the Motor Vehicle Safety Act, and for the first time use NHTSA’s authority to accelerate recall repairs to millions of affected vehicles. The record fine stems from Takata’s defective airbag inflators that can spew shrapnel into drivers and passengers in a crash. So far, about 23.4 million driver and passenger inflators have been recalled on 19.2 million U.S. vehicles sold by 12 automakers. The actions prioritize recalls so the greatest safety risks are addressed first, and set deadlines for future recalls of other Takata inflators that use a suspect propellant unless they are proved to be safe. Of the $200 million fine, $70 million is payable in cash with an additional $130 million becoming due if Takata fails to meet its commitments or if additional violations of the Safety Act are discovered. The Consent Order issued to Takata requires the company to phase out the manufacture and sale of inflators that use phase-stabilized ammonium nitrate propellant, which is believed to be a factor in explosive ruptures that have caused 7 deaths and nearly 100 injuries in the United States. The Consent Order also lays out a schedule for recalling all Takata ammonium nitrate inflators now on the roads unless the company can prove they are safe or can show it has determined why its inflators are prone to rupture. The order also imposes unprecedented oversight on Takata for the next five years, including an independent monitor selected Aon Risk Solutions Crisis Management Practice
  • 2. by NHTSA to assess, track and report the company’s compliance with the phase-out schedule and other requirements of the Consent Order, and to oversee the Coordinated Remedy Program. As part of NHTSA’s Consent Order to Takata, the company has admitted that it was aware of a defect but failed to issue a timely recall, a violation of the Motor Vehicle Safety Act. In connection with the Consent Order, NHTSA also issued findings that Takata provided NHTSA with selective, incomplete or inaccurate data dating back to at least 2009, and continuing through the agency’s current investigation, and that Takata also provided its customers with selective, incomplete or inaccurate data. Toyota, Mazda, Nissan, and Honda have all dropped Takata as their airbag suppliers. Multistate Foodborne Outbreaks – Limited but Lethal Millions of U.S. residents become ill from foodborne pathogens each year. Most of these foodborne outbreaks occur are contained to small groups of persons in a localized area. However, as foods are becoming distributed more widely and rapidly, and because detection methods have improved, outbreaks that occur in multiple states and that even span the entire country are increasing in frequency. The CDC's recently ran a report analyzing their Foodborne Disease Outbreak Surveillance System to describe multistate foodborne outbreaks that occurred in the United States during 2010–2014. During this 5-year period there were a total of 4,163 foodborne disease outbreaks with identified pathogen and food or common setting reported to CDC. Of the 4,163 outbreaks only 120, less than 3%, were recognized as multistate outbreaks. The more startling statistic is the severity associated with the 120 outbreaks; they were responsible for 11% (7,929 of 71,747) of illnesses, 34% (1,460 of 4,247) of hospitalizations, and 56% (66 of 118) of deaths. Clearly, multistate foodborne disease outbreaks account for a disproportionate number of outbreak-associated illnesses, hospitalizations, and deaths relative to their occurrence. See the full report below and find out how the food industries and local, state, and federal agencies have been collaborating to develop and implement more effective ways to identify and trace contaminated foods linked to multistate outbreaks and use lessons learned during outbreak investigations to help improve food safety practices and regulations, and help to prevent future outbreaks. http://www.cdc.gov/mmwr/preview/mmwrhtml/mm6443a4. htm?s_cid=mm6443a4_w RecallRegister | Aon Risk Solutions | November 2015 2
  • 3. October Recall Announcements The following recalls have been announced through the U.S. Food and Drug Administration (FDA), the U.S. Department of Agriculture (USDA), the Consumer Product Safety Commission (CPSC), National Highway Traffic Safety Administration (NHTSA) and the Canadian Food Inspection Agency (CFIA). These agencies are charged with protecting consumers from products that may pose injury to the public. This is only a representative list of recalls announced by these agencies during the month. A complete list of recalls, as well as actual press releases, is available at www.recalls.gov and http:// www.inspection.gc.ca/english/toce.shtml October 1, 2015 Pier 1 Imports Recalls Outdoor Patio Swivel Armchairs Due to Fall Hazard Pier 1 Imports, of Fort Worth, Texas recalled about 2,500 Katerina swivel armchairs in the U.S. and about 30 in Canada. The swivel armchair can tip backward while rocking and consumers can fall off, posing a fall hazard. Pier 1 Imports has received five reports of the chair tipping over in stores with consumers in them, including one report of a consumer who received contusions and scratches. Consumers should immediately stop using the recalled swivel armchairs and return them to any Pier 1 Imports store for a full refund or for a store credit. MiWorld Accessories Recalls Plug-in Wall Chargers for iPhones Due to Fire Hazard; Sold Exclusively at Charlotte Russe Stores MiWorld Accessories LLC, of New York recalled about 3,200 USB Cord & Wall Chargers for iPhone 5/5S because the chargers can overheat and catch fire while in use, posing a fire hazard. There has been one report of the charger catching on fire. No injuries have been reported. Consumers should immediately stop using recalled chargers and contact MiWorld for a full refund. BSH Home Appliances Recalls Dishwashers Due to Fire Hazard BSH Home Appliances Corp., of Irvine, California recalled about 149,000 dishwashers in the U.S. and an additional 45,000 in Canada because the power cord can overheat, posing a fire hazard. BSH Home Appliances has received 10 reports of the electrical cord overheating, including five reports of fire resulting in property damage. No injuries have been reported. Consumers should immediately stop using the dishwasher and contact BSH Home Appliances for a free inspection and repair. Bexco Expands Recall of DaVinci Brand Cribs Due to Entrapment, Fall and Laceration Hazards Bexco Enterprises Inc., of Montebello, California recalled about 6,000 DaVinci cribs because a metal bracket that connects the mattress support to the crib can break, creating an uneven sleeping surface or a gap. If this occurs, a baby can become entrapped in the crib, fall or suffer lacerations from the broken metal bracket. The firm has received five additional reports of the mattress support brackets breaking and detaching. No injuries have been reported. Consumers should immediately stop using the recalled cribs and contact Bexco for a free replacement mattress support which includes replacement brackets. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a bassinet, play yard or toddler bed depending on the child’s age. October 2, 2015 K-9 Kraving Dog Food Has Announced a Voluntary Recall of Their Chicken Patties Dog Food K-9 Kraving Dog Food of Baltimore, Maryland has announced a voluntary recall of their Chicken Patties Dog Food because these products may be contaminated with Salmonella and Listeria monocytogenes. Salmonella and Listeria monocytogenes can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products. K-9 Kraving Dog Food became aware of a potential issue after receiving notification from the FDA that a routine surveillance sample of Chicken Patties tested positive for Salmonella and Listeria monocytogenes. The affected product was distributed to retail stores only in Maryland. No illnesses have been reported to date and no other K-9 Kraving Dog Food products are affected. Even though no illnesses have been reported, consumers should follow the Safe Handling Instructions printed on the K-9 Kraving Dog Food package when disposing of the affected product. Consumers feeding the affected product should discontinue use and monitor their pet's health, and contact their veterinarian if they have concerns. Consumers who purchased the product can obtain a full refund or exchange by either returning the product in its original packaging or bringing a proof of purchase back to their retailer RecallRegister | Aon Risk Solutions | November 2015 3 October Recall Announcements, October 1 – 2, 2015
  • 4. Texas Star Nut and Food Co., Inc. Voluntarily Recalls Natural Macadamia Nuts and Simply Raw Trail Mix Due To Possible Salmonella Contamination Texas Star Nut and Food Co., Inc. has voluntarily recalled Nature’s Eats, Natural Macadamia Nuts 6oz and Southern Grove, Simply Raw Trail Mix 8oz because the products have the potential to be contaminated with Salmonella. The recall was as the result of a routine, random sampling program conducted by a FDA contracted lab which revealed that the Nature’s Eats Natural Macadamia Nut product contained Salmonella. The products were distributed to Retail Locations in Texas, North Carolina, Florida, Georgia and Tennessee. The company has ceased the distribution of this specific lot of macadamia nuts from the supplier. Consumers who have purchased any of the affected products are urged to not eat or discontinue consuming the potentially affected product and contact the company for refund or product replacement information. No illnesses have been reported in relation to this product to date. Dean Foods of Decatur, Ind. Issues Allergy Alert on Undeclared Milk in Sunkist Frozen Mango Fruit Sorbet Bars Dean Foods of Decatur, Indiana, is voluntarily recalling Sunkist brand Frozen Mango Fruit Sorbet Bars because these products may contain undeclared milk. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products. While none of these products have been linked to any illness related to allergens at this time, Dean Foods is taking this precautionary measure because the mango fruit bars may contain milk, an allergen, which has not been declared on the packaging. Due to a manufacturing error, a small amount of dairy may have been mixed with fruit bar mix. To date, no complaints or reactions have been reported. Consumers who purchased the product listed above may discard it and return the product package to the place of purchase for a full refund or exchange. The U.S. Food and Drug Administration has been notified of this voluntary recall. Dean Foods of Decatur, Ind. Issues Allergy Alert on Undeclared Milk in Sunkist Frozen Mango Fruit Sorbet Bars Dean Foods of Decatur, Indiana, is voluntarily recalling Sunkist brand Frozen Mango Fruit Sorbet Bars because these products may contain October 6, 2015 Sportsmans Guide Recalls Guide Gear Ground Pop-up Hunting Blinds Due to Fire Hazard The Sportsmans Guide, of South St. Paul. Minnesota recalled about 17,000 pop-up hunting blinds because they are not made of flame-resistant materials, posing a fire hazard. No incidents have been reported to date. Consumers should immediately stop using the blinds and contact Sportsman Guide for a free replacement. Sportsman Guide is contacting consumers directly. Snack Out Loud Foods Issues Allergy Alert on Undeclared Milk in Snack Out Loud Sea Salt Crunchy Bean Snacks Snack Out Loud Food announced a voluntary recall of 56 cases of Sea Salt Crunchy Bean Snacks due to the possibility of Ranch product being packaged in Sea Salt single-unit serving film, which does not list milk as an allergen. Consumption of this product may cause an allergic reaction to milk. This recall will affect the entire lot identified. The recall was initiated after it was discovered that product containing milk was distributed in packaging that did not reveal the presence of milk. Subsequent investigation indicates the problem was caused by a temporary breakdown in the company's production and packaging processes. The Crunchy Bean Snacks were distributed to Colorado and California, and the company has reached out to consumers through its distributors and retail stores. No confirmed illnesses have been reported to date. Consumers who have purchased Snack Out Loud Sea Salt Crunchy Bean Snacks are urged to return it to the place of purchase for a full refund. Polaris Recalls RZR Recreational Off- Highway Vehicles Due to Fire Hazard Polaris Industries Inc., of Medina, Minnesota recalled about 53,000 recreational off-highway vehicles because vehicles' fuel tank vent line can be misrouted, causing it to become pinched. This can cause the fuel tank to pressurize and leak fuel, posing a fire hazard. Polaris has received four reports of RZR 900s with fuel leaks and two reports of the vehicles catching on fire, one of which included a minor burn injury to a consumer. The company received 25 reports of RZR 1000s with fuel leaks. No injuries reported for RZR 1000s. Consumers should immediately stop using the recalled vehicles and contact their local Polaris dealer to schedule a free repair. Polaris is contacting its customers directly and sending a recall letter to each registered owner. October 7, 2015 American Pure Whey Issues Allergy Alert on Undeclared Milk and Soy in Whey Protein Products American Pure Whey, of New Bern, North Carolina is recalling its whey protein products, because they contain undeclared milk allergen and soy allergen. The recall was initiated after it was discovered that product containing whey from milk and soy lecithin was distributed in packaging that did not reveal the presence of the allergens on the label. Subsequent investigation indicates, the problem was caused by a temporary breakdown in the company's production and packaging processes. The products were distributed to twenty-nine states and reached directly to customers through mail order. Consumers who have purchased whey protein products are urged to return it to the place of purchase for a full refund. Own label distributors are urged to return the product to us as soon as they have received the returns. No illnesses have been reported to date. The U.S. Food and Drug Administration have been notified of this voluntary recall. RecallRegister | Aon Risk Solutions | November 2015 4 October Recall Announcements, October 2 – 7, 2015
  • 5. BRP Recalls Youth All-Terrain Vehicles Due to Fire Hazard BRP US Inc., of Sturtevant, Wisconsin recalled about 240 youth model Can-Am all-terrain vehicles because the fuel filter can break and leak, posing a fire hazard. BRP has received eight reports of the fuel filter breaking and leaking at dealerships. No injuries have been reported. Consumers should immediately stop using the recalled vehicles and contact a BRP dealer to schedule a free repair. BRP is notifying registered consumers directly about this recall. New England Natural Bakers Inc. Issues Voluntary Allergy Alert on Undeclared Milk, Wheat and Tree Nuts (Pecans) in Coconut Cranberry Granola New England Natural Bakers Inc. of Greenfield, Massachusetts is issuing a voluntary recall for 747 cases of Trader Joe’s Coconut Cranberry Granola because Pecan Praline Granola containing milk, wheat and tree nuts (pecans) was packaged into the Coconut Cranberry Granola box. People who have an allergy or severe sensitivity to milk, wheat, and/or pecans run the risk of serious or life- threatening allergic reaction if they consume these products. The voluntary recall was initiated by New England Natural Bakers Inc. after Trader Joe’s was contacted by a customer. The potentially affected product was distributed to Trader Joe’s stores in nineteen states. All affected product has been removed from store shelves. Customers who have purchased the Trader Joe’s Coconut Cranberry Granola may return it to Trader Joe’s for a full refund. One allergic reaction has been reported to date. Bed Handles Inc. Reannounces Recall of Adult Portable Bed Handles Following Report of Fourth Entrapment Death; Less Than 1% Response Rate to Recall The U.S. Consumer Product Safety Commission and Bed Handles Inc., of Blue Springs, Missouri, are re-announcing the voluntary recall of about 113,000 adult portable bed handles following a fourth reported death. A 90-year-old woman living in a senior residence in Castro Valley, California died after being entrapped in the gap between her mattress and the bed handle. The recall involves adult portable bed handles sold by Bed Handles, Inc. from 1994 through 2007 that do not have safety retention straps to secure the bed handle to the bed frame to keep the bed handle from shifting out of place and creating a dangerous gap. When attached to an adult’s bed without the use of safety retention straps, a handle can shift out of place creating a dangerous gap between the bed handle and the side of the mattress. This poses a serious risk of entrapment, strangulation and death. As previously reported, three other women died after becoming entrapped between the mattress and the bed handles. They include an elderly woman, age unknown, who died in an Edina, Minnesota assisted living facility; a 41-year-old disabled woman who died in a Renton, Washington adult family home; and an 81-year-old woman who died in a Vancouver, Washington managed care facility. Consumers should immediately stop using all recalled bed handles that were sold without safety retention straps. Contact Bed Handles, Inc. for free safety retention straps to secure the bed handle to the bed frame, new assembly and installation instructions for models BA10W, BA11W and AJ1 and a warning label to attach to the bed handles. The bed handles should be used only with the safety retention straps securely in place attaching the bed handle to the bed frame in order to prevent a gap. Whole Foods Market Voluntarily Recalls All Cut, Wrapped and Weighed Papillon Organic Roquefort Cheeses Because Of Possible Health Risk Whole Foods Market is recalling cheese sold in all stores nationwide that came from its supplier because it has the potential to be contaminated with Listeria monocytogenes. The recalled cheese was cut and packaged in clear plastic wrap and sold with Whole Foods Market scale labels. Whole Foods Market decided to recall the cheese after routine sampling conducted by the FDA found Listeria Monocytogenes in a whole, uncut wheel of the cheese. No illnesses or infections have been reported to date. Signage is posted on retail store shelves to notify customers of this recall, and all affected product has been removed from shelves. Consumers who have purchased this product from Whole Foods Market stores may bring their receipt to the store for a full refund. October 8, 2015 Tristar Food Wholesale Co. Inc. Issues Allergy Alert on Undeclared Sulfites in Heng Cheong Loong Co. Golden Raisins Tristar Food Wholesale Co. Inc. of Jersey City, New Jersey is recalling Heng Cheong Loong Co. Dried Golden Raisins because they contain undeclared sulfites. People who have severe sensitivity to sulfites run the risk of serious or life threatening allergic reactions if they consume this product. The consumption of 10 milligrams of sulfites per serving has been reported to elicit severe reaction in some asthmatics. Anaphylactic shock could occur in certain sulfite sensitive individuals upon ingesting 10 milligrams or more of sulfites. This recall was initiated after NYSDAM sampling and analysis revealed the presence of undeclared sulfites in Heng Cheong Loong Co. Golden Raisins. The recalled HCL Dried Golden Raisins, a product of South Africa, were distributed to several states. Consumers who have purchased HCL Dried Golden Raisins should return it to the place of purchase. No illnesses have been reported to date in connection with this problem. Safety 1st Recalls Décor Wood Highchairs Due to Fall Hazard Dorel Juvenile Group, of Columbus, Indiana recalled about 35,000 décor wood highchairs because a child can remove the highchair’s tray, posing a fall hazard. Safety 1st has received 68 reports of children removing the trays including 11 reports of injuries such as lacerations, chipped teeth and bruises. Consumers should immediately stop using these recalled highchairs and contact the firm to receive instructions on receiving a new tray with labels. RecallRegister | Aon Risk Solutions | November 2015 5 October Recall Announcements, October 7 – 8, 2015
  • 6. October 9, 2015 Medline Industries, Inc. Issues a Voluntary Nationwide Recall of One Lot of Acetaminophen Tablets, 500mg, Due To Mislabeling With Incorrect Strength Medline Industries, Inc. announced that it will initiate a voluntary nationwide recall one lot of Acetaminophen tablets, 500mg, uncoated compressed tablets to the consumer level. The recalled Acetaminophen 500mg, has been found to be mislabeled displaying “Acetaminophen 325mg” instead of “Acetaminophen 500mg”. The Acetaminophen tablets, 500mg is incorrectly labeled as 325 mg tablets. This error is not easily identifiable by the user or prescriber. If the product is taken at the maximum labeled dose, every four hours, five doses a day, or with other medications containing acetaminophen, it may lead to liver toxicity or liver failure. To date, Medline Industries, Inc. has not received any reports of adverse events associated with this product. This lot was distributed nationwide. Medline Industries, Inc. is investigating to determine the root cause and corrective and preventative actions. Medline Industries, Inc. notified its distributors, consumers and/or retailer customers by First Class Mail and is arranging for return and credit of all recalled products. Consumers, distributors, and/or retailers that have product which is being recalled should stop using and return to Medline Industries, Inc. Skipanon Brand Seafoods LLC Recalls all Seafood Canned Products Because of Possible Health Risk Skipanon Brand Seafoods LLC of Warrenton, Oregon is voluntarily recalling all Skipanon brand seafoods canned products because it has the potential to be contaminated with Clostridium botulinum, a bacterium which can cause life-threatening illness or death. Consumers are warned not to use the product even if it does not look or smell spoiled. Botulism, a potentially fatal form of food poisoning, can cause the following symptoms: general weakness, dizziness, double-vision and trouble with speaking or swallowing. Difficulty in breathing, weakness of other muscles, abdominal distension and constipation may also be common symptoms. People experiencing these problems should seek immediate medical attention. This voluntary recall was initiated due to lack of documentation and possible under- processed products. The problem was discovered during the inspection by the US Food and Drug Administration and the inspection is ongoing. This recall is being made with the knowledge of the FDA the Oregon Department of Agriculture. Products were distributed to wholesalers and retailers in Michigan, Nevada, Oregon, and Washington and sold to internet customers nationwide from the website skipanonbrand.com. There have been no reported cases of illness to date. Customers are advised to return or to contact company and hold for pick up all products. At this point we are determining the best course of action to remedy the situation. October 12, 2015 New Frontier Foods, Inc. Issues Voluntary Recall of Ocean's Halo Seaweed Chips Produced At Third Party Manufacturer on Certain Dates, Because Of Possible Health Risk New Frontier Foods, Inc. of Burlingame, California is voluntarily recalling six days of production of Ocean's Halo Gluten Free Seaweed Chips produced at a third party manufacturer because of an undeclared allergen – wheat – with potential adverse health effects. The Seaweed Chips produced on the affected dates of production are being recalled because routine testing showed levels of gluten above the FDA limit for a gluten free product. As a result, the products may contain an undeclared allergen – wheat – in products labeled as gluten-free. To date, New Frontier Foods has not received any reports of illness that may be associated with gluten. New Frontier Foods is voluntarily recalling affected chips produced on those dates from customer warehouses and retail store shelves. No other dates and no other New Frontier Foods products are covered by the recall. Consumers with wheat allergies, Celiac disease or gluten intolerance should not consume products bearing the affected code dates and should contact New Frontier Foods for a replacement or full refund. For consumers who do not have an allergy to wheat, Celiac disease or gluten intolerance, the products are safe to eat. October 13, 2015 Dole Fresh Vegetables Announces Precautionary Recall of Limited Number of Spinach Salads Dole Fresh Vegetables is voluntarily recalling a limited number of cases of bagged salad. The product being recalled is Dole Spinach due to a possible health risk from Salmonella. Dole Fresh Vegetables is coordinating closely with regulatory officials. This precautionary recall notification is being issued due to an isolated instance in which a sample of Dole Spinach salad yielded a positive result for Salmonella in a random sample test conducted by the Michigan Department of Agriculture & Rural Development; Laboratory Division. No illnesses have been reported in association with the recall. Dole Fresh Vegetables customer service representatives are already contacting retailers and are in the process of confirming that the recalled product is being removed from the stream of commerce. The product was distributed in 13 U.S. states. Neither Baby Spinach nor any other salads are included in the recall. Market of Choice Recalls Baked Brie Herb- Garlic Due to Possible Health Risk Market of Choice is recalling its Market Cheese Shop Baked Brie Herb/Garlic variety, due to undeclared pecans. Use of this product by anyone allergic to pecans may result in illness or injury. The Baked Brie Herb/Garlic has been recalled from nine Market of Choice stores. Recall placards have been placed in areas where the product was sold. No confirmed illnesses have been reported at this time. Market of Choice customers who purchased the recalled product may return it for a full refund. RecallRegister | Aon Risk Solutions | November 2015 6 October Recall Announcements, October 9 – 13, 2015
  • 7. October 14, 2015 TCC Cooking Company Recalls CHEFS Vertical Roasters Due to Burn and Laceration Hazards TCC Cooking Company, of Colorado Springs, Colorado recalled about 4,000 vertical roasters because they can break or shatter, posing burn and laceration hazards. TCC Cooking Company has received 25 reports of the roasters breaking or shattering. No injuries have been reported. Consumers should immediately stop using the recalled roasters. Consumers who purchased the roaster through Target.com should return the product to any Target store for a full refund. All other consumers should discard the product and contact TCC Cooking Company to receive a gift card equal to the purchase price. Nijay International, Inc. Recalls Coriander Powder Because of Possible Salmonella Health Risk Nijay International, Inc. of Anaheim, California is recalling 8 cases of Down to Earth Organic Coriander Powder, because it has the potential to be contaminated with Salmonella. The recall was a result of routine sampling by an FDA contract lab, which revealed the presence of Salmonella. The recalled product was distributed to retail stores in Dallas, Austin, Houston, and San Antonio, TX. To date, Nijay International, Inc. has not received any reports of illness related to this recalled product. Consumers who have purchased Down to Earth Organic Coriander Powder are urged to return it to the place of purchase for a full refund. October 15, 2015 Horizon Hobby Recalls E-flite Chargers Due to Fire Hazard Horizon Hobby LLC, of Champaign, Illinois recalled about 1,300 E-flite Ultra Micro-4 AC/ DC battery chargers because they can overcharge the batteries and overheat, which could result in a fire, property damage and injury. No incidents have been reported to date. Consumers should stop using the recalled chargers immediately and contact Horizon Hobby for a replacement charger. October 20, 2015 XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold Turtle Beach Corporation, of San Diego, California recalled about 59,500 Ear Force® XO FOUR Stealth gaming headsets because mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems. Turtle Beach has received six reports of mold on the headsets. No injuries have been reported. Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset. Golden Horse Recalls Children’s Denim Pants Due to Choking Hazard; Sold Exclusively at Belk Stores Golden Horse Enterprise NY Inc., of New York, New York recalled about 8,300 children’s denim pants sold exclusively at Belk stores nationwide and online at www.Belk.com because the zipper pull can detach, posing a choking hazard to young children. No incidents have been reported to date. Consumers should immediately stop using the denim pants and return them to a Belk store for a full refund. Downing Labs, LLC Issues Voluntary Nationwide Recall of All Sterile Compounded Products Due to Lack of Sterility Assurance Downing Labs, LLC of Farmers Branch, Texas is voluntarily recalling all lots of sterile products compounded and packaged by Downing Labs and that remain within expiry due to concerns over sterility assurance. The products were distributed nationwide and in the UK to patients and providers. The recall does not pertain to any non-sterile compounded medications prepared by Downing Labs. This recall is being conducted with the knowledge of the FDA. If there is a contamination in products intended to be sterile, patients are at risk of serious infections which may be life threatening. There have been no consumer complaints or reports of any issues with the recalled products to date. Downing Labs takes this measure voluntarily and solely out of an abundance of caution because Downing Labs takes the utmost care to ensure patient safety. Thus, Downing Labs is asking all patients and providers that received sterile compounded products from Downing Labs that remain within expiry to discontinue use of the products and set aside any unused product until further instructions are received on how to return the product. Customers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product. Providers who have dispensed any sterile product distributed by Downing Labs to a patient for use outside of the provider's office should contact the patient to whom product was dispensed and advise the patient of this recall. Global Manufacturing Company Recalls API Outdoors Tree Stands Due to Fall Hazard Global Manufacturing Company, of Windom, Minnesota recalled about 5,300 climbing tree stands because the cable assembly on the climbing tree stand can release, posing a fall hazard to the user. Global Manufacturing Company has received one report of the cable assembly releasing; which resulted in a broken vertebra, fractured rib and sprained shoulder. Consumers should immediately stop using the recalled tree stands and return them for free replacement cables. Big Game Recalls Tree Stands Due to Fall Hazard BGHA, Inc. dba Big Game, of Windom, Minnesota recalled about 12,200 climbing tree stands because the cable assembly on the climbing tree stand can release, posing a fall hazard to the user. Big Game has received one report of the cable assembly releasing which resulted in injuries to the knee, wrist and hip. Consumers should immediately stop using the recalled tree stands and return them for free replacement cables. RecallRegister | Aon Risk Solutions | November 2015 7 October Recall Announcements, October 14 – 20, 2015
  • 8. October 21, 2015 Liquid Force Recalls Response Kiteboard Control Systems Due to Risk of Injury Liquid Force, of Encinitas, California recalled about 2,050 Liquid Force Response Kiteboard control systems in the U.S. and an additional 40 in Canada. The chicken loop release system, which is used to depower the kite, can stick and fail to open, posing a risk of injury to the kiteboarder. No incidents have been reported to date. Consumers should immediately stop using the recalled kiteboard control systems and contact Liquid Force for a free replacement chicken loop release mechanism. The firm is contacting all owners of the kiteboard control systems directly. Ethereal Confections Issues Allergy Alert on Undeclared Amounts of Milk in Chocolates Ethereal Confections of Woodstock, Illinois is recalling all Inclusion Bars & Mendiants and all Meltaway Bars & Meltaways, because they may contain undeclared amounts of milk. The recall was initiated due to FDA testing that found the presence of milk. The product, labeled as "dairy free", contains levels of milk protein that can elicit life-threatening reactions in milk-allergic individuals. Product was distributed by Ethereal Confections to retail stores throughout the United States, sold at Ethereal Confections in Woodstock, Illinois, and sold online at www.etherealconfections. com. No illnesses have been reported to date in connection with this problem. Krud Kutter Recalls Adhesive Removers Due to Failure to Meet Child Resistant Closure and Cautionary Labeling Requirements Krud Kutter Inc. of Cumming, Georgia recalled about 85,000 adhesive removers because the packaging is not child resistant as required by the Poison Prevention Packaging Act and the labeling on the product violates the Federal Hazardous Substances Act because it does not warn of the hazard presented. The adhesive remover contains petroleum distillates, which pose aspiration and poisoning hazards if swallowed. No incidents have been reported to date. Consumers should immediately stop using the recalled adhesive removers and return them to the store where purchased for a full refund. Innopower Recalls Hawk Climbing Sticks Due to Fall Hazard Innopower, Inc. (owner of the Hawk brand), of Frankenmuth, Michigan recalled about 730 climbing sticks because the folding steps can bend or break during use, posing a fall hazard. The firm has received reports of five incidents of steps breaking. Only minor injuries, including scratches and bruises, have been reported. Consumers should immediately stop using the climbing sticks and contact Innopower for information on returning the folding steps for a free replacement. October 22, 2015 United States Stove Company Recalls Pellet Stoves Due to Fire Hazard United States Stove Company, of South Pittsburg, Tennessee recalled about 4,400 pellet heater/stoves because the internal fire box baffle can degrade, overheat and pose a fire hazard. The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported. Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product. Skinny Latina Foods, Inc. Issues Recall for Undeclared Soy Skinny Latina Foods, Inc. Miami, Florida is recalling all bottles of Skinny Latina Million Dollar Marinade due to undeclared soy. People who have an allergy or severe sensitivity to soy run the risk of serious life threatening allergic reaction if they consume these products. The U.S. Food and Drug Administration have been notified of this voluntary recall. The recall was initiated after it was discovered that product containing soy within the gluten- free teriyaki sauce ingredient of the product was distributed in packaging that did not reveal the presence of the soy allergen on the label. The recalled products were distributed in retail stores nationwide. No illnesses have been reported to date in connection with this recall. Purchasers allergic to soy and / or soybean should destroy the product, or contact Skinny Latina Foods, Inc. for more information. Build-A-Bear Recalls Stuffed Animals Due to Choking Hazard Build-A-Bear Workshop Inc, of St. Louis, Missouri recalled about 33,600 Starbrights Dragon stuffed animals in the United States and an additional 1,000 in Canada. The satin seam of the stuffed animal can open, allowing the stuffing material to be exposed, posing a choking hazard for young children. No incidents have been reported to date. Consumers should immediately take the recalled stuffed animal away from children and return it to any Build-A-Bear Workshop store to receive a coupon for any Build-A-Bear stuffed animal. Kar's Nuts Recalling Certain Packages of Sweet 'N Salty Mix Kar’s Nuts, Inc. announced it has recalled a limited number of packages of their Sweet n Salty Mix products due to consumer reports of hard, clear foreign material (approximately one half the size of a sunflower kernel) being found in several packages. There are no reports of injury, all recalled product are being removed from store shelves. Consumers who have purchased the product with the best by dates in question can return it to its place of purchase for a full refund. L.L. Bean Recalls Knives with Sheath Due to Laceration Hazard L.L. Bean Inc., of Freeport, Maine recalled about 300 hunting knives and sheaths because the knife can cut through the sheath, posing a laceration hazard. No incidents have been reported to date. Consumers should immediately stop using the knife sheath and contact the firm to receive a free replacement sheath. RecallRegister | Aon Risk Solutions | November 2015 8 October Recall Announcements, October 21 – 22, 2015
  • 9. October 23, 2015 Salix Animal Health, LLC, Expands Voluntary Recall of Good N Fun Beefhide Chicken Sticks Dog Treats Due To Possible Salmonella Contamination Salix Animal Health, LLC of Deerfield, Florida is voluntarily expanding its recall of "Good 'n' Fun - Beefhide Chicken Sticks" because this product may be contaminated with Salmonella. Sampling conducted by the Georgia Department of Agriculture confirmed the presence of Salmonella in an additional lot of this product. In an abundance of caution, Salix Animal Health is expanding its original recall to include the tested lot and others made around the same timeframe. This affects Good 'n' Fun - Beefhide Chicken Sticks only; no other product is affected by this announcement. The recalled Good 'n' Fun - Beefhide Chicken Sticks were distributed nationwide to Dollar General, Dollar Tree and Family Dollar retail stores. Salix Animal Health is working with retailers to ensure that the affected product is removed from inventory and is no longer sold. Customers who have purchased the product subject to this recall are urged to dispose of the product or return it for full refund. Whole Foods Market Recalls Curry Chicken Salad and Classic Deli Pasta Salad in Seven States Due to Possible Listeria Contamination Whole Foods Market of Cambridge, Massachusetts, is recalling bulk and packaged Curry Chicken Salad and Classic Deli Pasta Salad sold in stores in seven states because it has the potential to be contaminated with Listeria Monocytogenes. The salads were sold prepackaged, in salad bars, in store's chef's cases and in sandwiches and wraps prepared in the stores. A sampling of the products tested positive for Listeria Monocytogenes during a routine inspection of Whole Foods Market's North Atlantic Kitchen facility. Consumers who have purchased this product from Whole Foods Market should discard it and bring their receipt to the store for a full refund. No illnesses have been reported. October 24, 2015 Kanan Enterprises Conducts Nationwide Voluntary Recall of Certain Products Containing Candy Buttons Kanan Enterprises of Solon, Ohio announced the voluntary recall of multiple products that contain candy buttons due to the presence of an ingredient that contains milk protein, which is not declared on the packaging. This candy button came from an outside ingredient supplier. People who have an allergy or severe sensitivity to milk run the risk of a serious or life-threatening allergic reaction if they consume these products. Kanan Enterprises was made aware of this issue through notification by a customer that they co-pack for. Kanan Enterprises is aware of one consumer allergic reaction associated with consumption of this product. Consumers with this reported product should not consume this product. They should destroy it or return it to the point of purchase. October 27, 2015 Helados La Tapatia, Inc. Recalls Products Because of Possible Allergens Helados La Tapatia, Inc., of Fresno, California, is voluntarily recalling 13 milk based ice cream products due to the inclusion of egg and soy ingredients which were not identified on product packaging and which are potential allergens to some people. The products were distributed to select retail stores in a limited area of Northern California. The products are sold under the brand name of Helados La Tapatia. No illnesses or adverse reactions have been reported to date. The recall was the result of a routine inspection program by the U.S. FDA. The production and distribution of the identified products have been suspended until accurate labeling for the products is achieved. Consumers who have purchased the Helados La Tapatia products are urged to return the products to the place of purchase for a full refund. LaRose Industries Recalls Peanuts Flying Ace Ride-On Toys Due to Choking Hazard; Sold Exclusively at Target LaRose Industries, of Randolph, New Jersey recalled about 11,000 Peanuts Flying Ace ride-on toys sold exclusively at Target stores nationwide. The toy’s blue hubcaps can detach from the wheel’s axle, posing a choking hazard to young children. No incidents have been reported to date. Consumers should immediately take the recalled ride-on toys away from children and return the product to any Target store for a full refund. Herr's Announces Voluntary Recall of Select Bags of Sour Cream and Onion Potato Chips with Packaging Error Herr Foods Inc. has initiated a voluntary recall of certain bags of its Sour Cream and Onion Potato Chip due to a packaging error that incorrectly states that the product is gluten free. While the back panel of the package complies with U.S. Food & Drug Administration (FDA) label regulations by listing “Wheat” in the ingredient statement as well as “Contains Wheat” in its related allergen statement, the front panel of the package erroneously features the words “Gluten Free.” Gluten is the protein that naturally occurs in wheat, rye, barley, and crossbreeds of these grains. Most people can eat gluten, but in people with celiac disease, gluten intake gradually damages the intestines, prevents the absorption of vitamins and minerals, and can lead to other health problems. Symptoms can include diarrhea, fatigue, headaches, abdominal pain, brain fog, rashes, nausea, vomiting, and other reactions. Herr’s has not received any reported illnesses to date. The affected products were distributed nationwide through retail stores, distributors, and internet sales. These products were sold as individual bags. No other Herr’s products are involved with this recall. Herr Foods announced the recall to prevent consumers who are allergic or sensitive to gluten from consuming this product. Consumers with wheat allergies, celiac disease or gluten intolerance should not consume them and should return them to the retailer where they were purchased for a full refund. Herr Foods and other retailers are removing recalled product from the retailers’ shelves. As a result, consumers can be assured that all other Herr’s products that remain on-shelf are safe and not subject to this recall. RecallRegister | Aon Risk Solutions | November 2015 9 October Recall Announcements, October 23 – 27, 2015
  • 10. October 28, 2015 Burley Design Recalls Child Bicycle Trailers Due to Injury Risk Burley Design LLC, of Eugene, Oregon recalled about 34,000 child bicycle trailers in the United States and an additional 820 in Canada. Trailers with black plastic tow bar receivers can separate from the tow bar when they appear to be connected, posing a crash hazard to the child in the trailer. Burley Design has received 35 reports of trailers with black plastic tow bar receivers separating from the tow bar, including two incidents that resulted in abrasions to a child. Consumers should immediately stop using the recalled bicycle trailers and contact Burley for a free safety strap kit with tools and instructions for installation and a coupon for a 20 percent discount on the purchase of any Burley accessory. Consumers should also inspect the black plastic tow bar receiver. If it appears to be cracked or damaged, consumers should also request a free replacement tow bar receiver. Quest Medical, Inc. Issues Recall of MPS® Delivery Set Quest Medical, Inc. initiated a nationwide recall of Myocardial Protection System (MPS) Delivery Sets because the products have been found to intermittently exhibit a seal failure during use, which potentially could result in patient blood loss. Quest Medical, Inc. voluntarily recalled the applicable lots of MPS Delivery Sets after becoming aware of complaints alleging patient blood loss from the device during use. Quest Medical, Inc. has notified the FDA of this action. The identified lots of MPS Delivery sets have shown a possible seal failure along the blood source channel of main pump cassette, resulting in blood loss from the bypass circuit and interruption of cardioplegia solution delivery. The firm has received twenty complaints alleging this seal failure which have resulted in 16 instances of patient blood loss during surgery. There have been no reports of patient injuries as a result of the alleged issue to date. Quest Medical, Inc. is notifying its distributors and customers by certified letter/return receipt and is arranging for return and replacement of all recalled products. Consumers who have the applicable lots of the MPS Delivery Sets should cease use of the affected lots and contact Quest Medical, Inc. to return the product and request replacement. Additionally, consignees are being notified via written correspondence. There are no other recalls related to this product. Pottery Barn Kids Recalls Avengers and Darth Vader Water Bottles Due to Violation of Lead Paint Standard Pottery Barn Kids, of San Francisco, California recalled about 15,200 Avengers and Darth Vader themed water bottles in the United States and an additional 430 in Canada. The gray paint on the metal portion of the water bottle can contain excessive levels of lead, violating the federal lead paint standard. No incidents have been reported to date. Consumers should immediately take the recalled water bottles from children and return them to the nearest Pottery Barn Kids store or contact the firm’s toll-free number for free shipping information. Consumers will have the option of a full refund or replacement water bottle, plus a $20 Pottery Barn Kids gift card. October 29, 2015 Sure Signal Products Recalls Heat- Activated Fire Alarms Due to Failure to Alert Consumers of a Fire Sure Signal Products, Inc., of Garden Grove, California recalled about 375,000 heat- activated fire alarms because a defective fusible link sensor (fuse) on the fire alarm can cause the alarm to fail to alert consumers of a fire. No incidents have been reported to date. Consumers should immediately contact Sure Signal Products for free replacement fuses. A video with instructions on how to replace the fuse is available at http://SureSignalProducts.com. Harveys and Winn-Dixie Recall Various Bakery Oatmeal Raisin Cookie Products Southeastern Grocers today announced an immediate recall of 12-count, 18-count, and 20-count Bakery Oatmeal Raisin Cookies and Bakery Variety Pack Cookies, along with 36-count and 48-count Bakery Cookie Platters in all Harveys and select Winn-Dixie stores in Florida and Georgia. According to the supplier of the oatmeal raisin cookie dough, the reason for the recall is that the product is mislabeled. The product contains walnuts, an allergen, which is undeclared on the packaging label. Out of an abundance of caution, consumers who have an allergy or severe sensitivity to walnuts are urged not to consume the products and return them to the stores for a full refund. To receive the refund, customers may present proof of purchase through a receipt or the product-packaging label. Lighthouse Recalls Ceramic Mugs Due to Burn Hazard Lighthouse Christian Products Co., of Schaumburg, Illinois recalled about 4,400 ceramic mugs because hot liquids can seep through hairline cracks, posing a burn hazard. The firm received a report of one incident. No injuries. Consumers should immediately stop using the recalled mugs and return them to the store where they were purchased or call Lighthouse for a full refund. QBP Recalls WeThePeople BMX Bicycles and Cranksets Due to Fall Hazard Quality Bicycle Products, Inc. (QBP), of Bloomington, Minnesota recalled about 70 bicycles and about 170 cranksets in the United States and an additional 40 bicycles and about 40 crankset in Canada. The left end of the bicycle crankset spindle can break, posing a fall hazard to the rider. WeThePeople has received five reports of the crankset spindles breaking. No injuries have been reported. Consumers should immediately stop riding the recalled bicycles and cranksets and return to the store where purchased for a free inspection and free replacement spindle. Hormel Foods Sales LLC Voluntarily Recalls a Limited Number of Jars of Skippy Reduced Fat Creamy Peanut Butter Spread Due to Possible Metal Pieces Hormel Foods Sales LLC is voluntarily recalling 153 cases, or 1,871 total pounds, of a single code date of SKIPPY® Reduced Fat Creamy Peanut Butter Spread, due to the possibility that some jars may contain small pieces of metal shavings which were discovered on an in-line magnet check during routine cleaning. Foodborne objects that are greater than 7mm in length may cause injury such as severe choking with airway obstruction, gastrointestinal peroration or secondary infection. RecallRegister | Aon Risk Solutions | November 2015 10 October Recall Announcements, October 28 – 29, 2015
  • 11. Recalled product was sent to distribution centers for Publix, Target and Walmart located in seven states. No other sizes, varieties or other packaging configurations of SKIPPY® brand peanut butter or peanut spreads are included in this recall. The company is issuing the recall to ensure that consumers are made aware of the potential hazard. No reports have been received to date of any consumer injuries or complaints. If a consumer has this product, they should return it to the store where purchased for an exchange Maeli Rose Recalls Girls’ Hoodies Due to a Strangulation Hazard Maeli Rose, of Arcadia, California recalled about 1,200 girl’s hoodies because the hoodies have a drawstring inside the lining of the hood that surrounds the face which poses a strangulation hazard to children. Drawstrings can become entangled or caught on playground slides, hand rails, school bus doors or other moving objects, posing a significant strangulation and/or entanglement hazard to children. In February 1996, CPSC issued guidelines about drawstrings in children's upper outerwear. In 1997, those guidelines were incorporated into a voluntary standard. Then, in July 2011, based on the guidelines and voluntary standard, CPSC issued a federal regulation. CPSC's actions demonstrate a commitment to help prevent children from strangling or getting entangled on neck and waist drawstrings in upper outerwear, such as jackets and sweatshirts. No incidents have been reported to date. Consumers should immediately take the recalled hoodie away from children and remove the drawstring to eliminate the hazard or return it to the place of purchase for a full refund. October 30, 2015 Giant/Martin's Alerts Customers to Voluntary Recall Of Nature's Promise Organic Edamame Giant Food Stores, LLC and Martin’s Food Markets announced it removed from sale Nature’s Promise Organic Edamame products because they contain soy, which is not listed on the ingredient label. These products are safe to consume for individuals who do not suffer from a soy allergy. Customers who have purchased these products should discard any unused portions and bring their purchase receipt to Giant/ Martin’s for a full refund. Giant/Martin’s has received no reports of illnesses to date. RecallRegister | Aon Risk Solutions | November 2015 11 October Recall Announcements, October 29 – 30, 2015
  • 12. Going beyond traditional risk transfer solutions, our global network of product contamination and recall specialists offer a full range of consultancy services, enabling clients to quantify their risk exposure and make informed decisions on the optimum balance between risk retention, risk management and risk transfer. Our team of specialist brokers, crisis consultants and in-house claims management combine threat assessment, impact analysis and crisis management and response with individually structured insurance programs. Our unique, consultative approach enables our clients to implement the most appropriate measures to meet their duty of care and better protect their balance sheet, people, brand and reputation. Crisis Management RecallRegister | Aon Risk Solutions | November 2015 12
  • 13. About Aon Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 69,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, best reinsurance intermediary, best captives manager, and best employee benefits consulting firm by multiple industry sources. Visit aon.com for more information on Aon and aon.com/manchesterunited to learn about Aon’s global partnership with Manchester United. © Aon plc 2015. All rights reserved. The information contained herein and the statements expressed are of a general nature and are not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information and use sources we consider reliable, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. Risk. Reinsurance. Human Resources. Key Contacts Crisis Management 200 E. Randolph Drive, Chicago, IL 60601 Bernie Steves Managing Director 312.381.4945 bernie.steves@aon.com Mary Duhig 312.381.4503 mary.duhig@aon.com Jean McDermott-Lucey 212.441.1314 jean.mcdermott-lucey@aon.com Marty Detmer 312.381.5114 marty.detmer4@aon.com Joe Stottler 212.441.1795 Joseph.stottler1@aon.com Caitlin McGrath 212.441.1538 caitlin.mcgrath@aon.com