2. Agenda Corporate profile Capabilities and expertise National network and global footprint Accreditations and awards Learning delivery methods Online resources Managed training services Online booking: iConnect Our clients
3. Global Knowledge IT and best practice management learning provider UK £12.5 million turnover 2009 Portfolio of 1200 courses Over 35,000 UK learners per year Flexible and tailored learning programmes Innovative learning methods Positive financial position owned by Welsh, Carson, Anderson & Stowe Global infrastructure and capability Presence in over 30 countries Largest worldwide provider for Cisco, Microsoft and VMware
4. The Global Knowledge philosophy We work with our clients to deliver flexibility, value and service
5. Capability and expertiseGiving you flexibility and choice IT, best practice programmes and business change Public scheduled courses In-house (on-demand) Tailored programmes Learning design and analysis Training needs analysis Skills and competencies (SFIA) Bespoke solutions Collaborative learning
6. National network and global footprintWe’re ready to provide the learning our clients need, when they need it North and South America United States Canada Mexico Colombia Venezuela Asia Japan Korea Malaysia Singapore Middle East & Africa Algeria Bahrain Egypt Jordan Kuwait Libya Morocco Oman Qatar Saudi Arabia Tunisia Turkey United Arab Emirates Rest of Europe Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden United Kingdom Coventry Leeds London Manchester Wakefield Wokingham
8. Learning delivery methodsChoose when and how you want your learning Instructor-led (public courses) Train without travel Customer location delivery Virtual classrooms Self-paced e-learning Video-based learning Collaborative learning GK learning portal Mentoring support
9. Online resourcesTo support delegates throughout their learning experience Knowledge centre Audio, podcasts and videos Case studies and white papers Delegate portal IT and business books Webinars ‘Xtra’ material Assessments and tests Technical papers Video tutorials and tips
10. Online booking: iConnectReducing time and resources Corporate branding Course self-selection By delegates or administrator Approval and sign off Automated joining instructions User defined Detailed financial reporting Standard reports Tailored options
11. Managed training servicesAn easier way to manage your services A flexible partnership Focused on long-term goals Simple operating structure Dedicated customer service Enhanced governance Proven quality and consistency Enhanced purchasing power Significant reduction in direct cost Guidance and access to subject expertise Better visibility of RoI
