GetGeared.co.uk, the online retailer for motorcycle clothing and accessories, saw the number of 'excellent' customer reviews more than double in the past 50 weeks. GetGeared announced today that it had received 6,000 reviews rating its customer service 4.8 out of 5 possible ‘stars’. Half of the reviews were received since April 2013. GetGeared.co.uk delivers the highest level of customer satisfaction The average current rating of the value and service GetGeared.co.uk offers is ‘excellent’, according to its customers. Georg Braun (+GeorgBraunUK) added: "These results come with a big Thank You from me to our customers and the GetGeared team. While the averages do not show this yet, I am particularly thrilled to see that our monthly average rating is reaching 4.9/5 stars. The higher your average rating, the harder it is to improve on it further: I am excited we are continuing to work hard every day to make our customers' experience ever better." One of the most recent review comments highlights what that means to customers: "This firm always goes that bit further I find them very helpful and quick with orders and well packed items." GetGeared customer reviews are gathered by the independent customer satisfaction consultancy, eKomi eKomi develops and operates intelligent feedback systems. Using social commerce technology, eKomi collects customer feedback, product reviews, comments and recommendations. These are used to generate a review score for the company, which increases customer trust. Georg Braun (+GeorgBraunUK) commented: "Our customers are passionate about the level of service and value for money they receive. The proportion of customers that post reviews about GetGeared runs at 2.5x the industry average. That is a massive vote of customer trust into what we do and how we do it."

1. 6,000
Customer Reviews
thank you!
- Georg Braun, Managing Director
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

2. 3 quotes from 5th March 2014
The website and ordering process was easy to
follow and the payment options exactly right.
These guys have done their utmost to get it
right and in my view they have achieved it. I
will continue to support them and will spread
their good work to friends and colleagues.
Well done GetGeared.
Date: 2014-03-05
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

3. 3 quotes from 5th March 2014
lots more special offers.
really great value and a
fantastic service.
Date: 2014-03-05
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

4. 3 quotes from 5th March 2014
this firm always
goes that bit
further
Date: 2014-03-05
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

5. PASSION
our customers post
more reviews about
GetGeared than
the typical Amazon
customer does
9.82 out of 10 bikers recommend GetGeared
2.5x
‘excellent’
more reviews
=
# 6,000
reviews
98.2%
4.91/5
March 2014
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

6. A big Thank You from me to our customers and the GetGeared team. I am excited that our monthly average
rating is reaching 4.9/5 stars. The higher your average rating, the harder it is to improve on it further: We are
continuing to work hard every day to make our customers’ experience ever better.
Stay in touch with us on +GetGeared, LinkedIn or Facebook!
Georg Braun (+GeorgBraunUK)
Managing Director, GetGeared.co.uk
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007

7. 10 Years of GetGeared and Go!
Dedication to customers, advice & service.
FOR MOTORBIKES
www.GetGeared.co.uk
0845 017 5007