Jennifer Gawatz has over 7 years of experience as a full-time dispatcher for the Missouri Western State University Police Department. She provides clear radio communications to emergency personnel, synthesizes information, and ensures legal procedures are followed. Gawatz has also worked in collections and retail management. She earned a Bachelor's degree in Social Work and a certificate in massage therapy. Gawatz is involved with the Organization for Student Social Workers and has strong skills in areas such as mediation, leadership, and multitasking. She provides three professional references upon request.

1. Jennifer Gawatz jgawatz@hotmail.com  816.390.4606
Education
Missouri Western State University, St. Joseph, Missouri May, 2017
Major: Bachelor of Social Work, Minor: Criminal Justice
Image Body and Beauty Institute, St. Joseph, Missouri December, 2003
Certificate of Massage Therapy, Massage Therapy
Experience
Missouri Western State University | Saint Joseph, Missouri January,2011 – current
University Police Department (UPD), Full-time Dispatcher
 Provideclear and specific instructions and answers via radio communicationsall UPD and other emergency personnel.
 Adept at synthesizinginformation and servicerequests,oversee risk/liability records and revisions for reports,serving as
the conduitconveying accuratedetails to supervisors & coworkers
 Provideongoing project updates to the Chief of Police,directsupervisor and colleagues ensuringlegal & standard
operating procedures are maintained.
 Direct officers to destinations,focus on emergencies and guide traffic concerns to maintai n order and consistency of
messaging.
 Manage situations usingmediation skills and excellentcommunication skills.
 Engage in regular staff meetings, and manage all correspondenceto the dispatch desk.
 Oversee the monthly records retention and distribution process for the department and other offices within the
University.
 Multitask with the radio and the phones with people in the office.
SST | Saint Joseph, Missouri Collector, September 2008 – October 2010
Answer callstakepayments for over due auto loans,answer questions.Multi task with the phones whiletaking
notes at the same time.
Claire's Boutique | Saint Joseph, Missouri Assistant Manager, August 2006 – July 2008
Open and closestore duties,paperwork, answer phones, cashier,customer service,answer questions,sign for
packages.Supervisethe parttime workers on my shift.
RelatedEmployment
USA 800 | Saint Joseph, Missouri, Customer Service Representative, January2005– July2006
Food 4 Less (Apple Market) | Saint Joseph, Missouri Cashier, October 2001– August 2003
Associations
Organization for Student Social Workers (OSSW) September, 2016 – current
 Talk over issues and possibleresolutions for them.
CompetencyAreas
Social Work Specific Technology Research / Search Engines Social MediaPlatform -
Research
Technical Writing and Review
 Mediation  Microsoft Word  InternetExplorer,  LinkedIn  Correspondence
 Manage Ambiguity  Microsoft Excel  Google Chrome  Instagram  Analyze data toprepare
require reports
 Educating,Training and
Teaching
 Elusion Banner  Mozilla  Twitter  Data Analysis andReview
 Liaison Experience  Radio andreporting
system
  Facebook 
 Leadership    
 Supervision    
 Multitask    
ReferencesAvailable UponRequest

2. Jennifer Gawatz jgawatz@hotmail.com  816.390.4606
References
Susan Deering
Title: Office Coordinator Police
Department
Business:MWSU PoliceDepartment
Email:sdeering@missouriwestern.edu
Phone:816-271-4559
Nicole Eggleston
Title: Operations Support Specialist
Business:Cerner
Email:neggleston1012@gmail.com
Phone: 816-383-3763
Mary Stone
Title: English Professor
Business:Missouri Western State
University
Email:mdockery1@missouriwestern.edu
Phone: 816-752-6861