COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>What is “active listening?”  </li></ul><ul><li>(and does it look like it’s ...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>Active Listening </li></ul><ul><li>What are some of the many ways of  </li>...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>Non-Verbal Communication </li></ul><ul><li>Body Language  </li></ul><ul><li...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>Paralingual   </li></ul><ul><ul><ul><li>Qualities  of voice  </li></ul></ul...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>Paralingual   </li></ul><ul><ul><ul><li>How many “vocal qualities” (paralin...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>Proxemics   </li></ul><ul><li>What word does this sound like? _________ </l...
COMMUNICATION SKILLS   (“Soft Skills”) <ul><li>“ Blockers”   </li></ul><ul><li>Why are blockers also called  “Noise?” </li...
Communications Management Another pair:   Push  vs.   Pull
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Sample.Power Point#1.CommunicationSkills.forthePMP.JeffFurman

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Short PowerPoint excerpt from my PMP class.

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Sample.Power Point#1.CommunicationSkills.forthePMP.JeffFurman

  1. 1. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>What is “active listening?” </li></ul><ul><li>(and does it look like it’s being practiced below?) </li></ul>
  2. 2. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>Active Listening </li></ul><ul><li>What are some of the many ways of </li></ul><ul><li>showing you’re listening? </li></ul><ul><ul><li>___________ </li></ul></ul><ul><ul><li>___________ </li></ul></ul><ul><ul><li>___________ </li></ul></ul><ul><ul><li>___________ </li></ul></ul><ul><ul><li>___________ </li></ul></ul>
  3. 3. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>Non-Verbal Communication </li></ul><ul><li>Body Language </li></ul><ul><li>% Percent of speaking that is non-verbal? </li></ul><ul><ul><li>Answer: ________ </li></ul></ul>.
  4. 4. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>Paralingual </li></ul><ul><ul><ul><li>Qualities of voice </li></ul></ul></ul><ul><ul><ul><li>V ocal not V erbal! </li></ul></ul></ul>-
  5. 5. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>Paralingual </li></ul><ul><ul><ul><li>How many “vocal qualities” (paralingual) </li></ul></ul></ul><ul><ul><ul><li>can you think of? </li></ul></ul></ul><ul><ul><ul><ul><li>___________ </li></ul></ul></ul></ul><ul><ul><ul><ul><li>___________ </li></ul></ul></ul></ul><ul><ul><ul><ul><li>___________ </li></ul></ul></ul></ul><ul><ul><ul><ul><li>___________ </li></ul></ul></ul></ul>-
  6. 6. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>Proxemics </li></ul><ul><li>What word does this sound like? _________ </li></ul><ul><li>How close is too close? ________________ </li></ul><ul><li>How far is too far? ________________ </li></ul><ul><li>How do you use proxemics effectively in your communications? </li></ul>
  7. 7. COMMUNICATION SKILLS (“Soft Skills”) <ul><li>“ Blockers” </li></ul><ul><li>Why are blockers also called “Noise?” </li></ul>
  8. 8. Communications Management Another pair: Push vs. Pull

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